DIALER ADMINISTRATOR
(National Capital Reg – Pasig City)

Responsibilities:

* Perform maintenance routines including scheduled backup
* To satisfy Client requirements and mandates for outbound campaigns as outlined by individual Client needs and expectations.
* Adhere to the request and quality assurance process by testing as defined before releasing
* Ensure that data is 100% accurate
* To ensure accuracy and profitability.
* To use required tools for efficiency in performance
* To ensure accurate data and consistent procedure to meet client needs and expectations.
* Ensure most effective tools are being used and provide recommendations for improvements
* To manage external outsourcers to ensure accuracy and client satisfaction.
* Manage data to and from dialers
* Build campaigns including screen pops, CIM, and reporting feeds.
* Manage data to and from clients
* Mine databases to supplement lists provided by the client.
* Use of Access and Excel and Database Structure
* Organize and Document information, process, and procedure.
* Catalogue and archive data for historical reference.
* Co-ordinate campaign launches with external outsourcers, outlining the logic, data and reporting specifications.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , Computer Science/Information Technology  equivalent.
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Pasig City.

Please add the job title DIALER ADMINISTRATOR in your application.

We will only respond to qualified candidates.
Apply TODAY!

Transcom Asia
4th Flr.Transcom Center Bldg.
Las Fiestas Rd. (beside Fun Ranch & Tiendesitas)
Frontera Verde Compound, Pasig City
National Capital Reg 1600
Telephone: 702-2400 or 702-2447
email address: work@transcom.com