GLOBAL BUSINESS SERVICES – IT Desktop Support Specialist
RESPONSIBILITIES:

* This is an advanced position in the technology field. This position provides advanced technical end-user support to internal desktop systems; workstation setup and configuration, and routine tasks such as software/hardware upgrades. Resolves reported desktop problems related to hardware, operating systems and configuration issues through troubleshooting and research. This position requires technician to demonstrate excellent customer interaction skills both verbally and orally.

REQUIREMENTS:

* Associate or Bachelor Degree in Computer Science, or minimum certification as a Microsoft Certified Professional (MCP).
* Excellent time management and organizational skills
* Appropriate work experience in a networked client-server environment. Experience with Microsoft TCP/IP
* Demonstrate a commitment to continuous learning, obtaining appropriate certifications, and developing skills with ever changing technology
* In addition to performing desktop support functions, requires taking ownership of multiple projects within the scope of the Technology department.
* This position requires extensive end-user involvement and excellent customer service skills.
* Must be flexible to support a 24 x 7 environment.
* Must be available for late night and weekend maintenance periods.
* Must be willing to work in Makati.
* Applicants should be Filipino citizens or hold relevant residence status.

TeleTech Customer Care Management Phils., Inc.
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634.
Website: http://hirepoint.com