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PHILIPPINE CORPORATE – Senior Manager for Information Technology
RESPONSIBILITIES:
* Oversees the delivery and satisfaction of regional IT service obligations in support of the company’s portfolio BPO solutions. Responsible for the management of technology support of desktops, servers, network and systems required to support the Customer Interaction Centers across multiple sites in a specific region. Responsible for project management of existing client projects in support of expansion and/or changes to current infrastructure.
REQUIREMENTS:
* Graduate of any computer-related course from a reputable four-year college or university.
* 5 or more years of experience in IT management (managing, mentoring and directing a team of IT professionals) and delivering IT support and services including systems development and maintenance, network, security & telephony including capacity planning & performance tuning; business continuance planning and implementation.
* Proficient in IT project management methodologies; Adept at developing & implementing effective IT policies and procedures, project documentation and milestones, and technical/business specifications.
* Strong management abilities; has understanding of management principles
* Excellent leadership skills
* High level of maturity and skill in dealing with people.
* Good written and oral communication skills; Ability to speak effectively before groups of employees of the organization and executive team of the organization.
* Must be willing to work in Pasay.
* Required language(s): English.
* At least 5 year(s) of working experience in the related field is required for this position.
* Full-Time position available.
* Applicants should be Filipino citizens or hold relevant residence status.
To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.
TeleTech Customer Care Management Phils., Inc.
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634.
Website: http://hirepoint.com
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