VISAYAS – IT Desktop Support Associate
RESPONSIBILITIES:

* This is an entry level position in the technology field. This position provides basic technical end-user support to internal desktop systems; workstation setup and configuration, and routine tasks such as software/hardware upgrades. Resolves reported desktop problems related to hardware, operating systems and configuration issues through troubleshooting and research. This position requires technician to demonstrate excellent customer interaction skills both verbally and orally.

REQUIREMENTS:

* College degree holder of any four-year course related to Information Technology
* Has 1-2 years IT desktop experience
* Minimal experience in PC hardware and software setup, installation, configuration, troubleshooting, and maintenance
* Excellent customer service skills as defined in terms of customer satisfaction
* Excellent time management and organizational skills
* Demonstrate a commitment to continuous learning, obtaining appropriate certifications, and developing skills with ever changing technology
* Must be flexible to support a 24 x 7 environment
* Must be available for late night and weekend maintenance periods
* Must be willing to work in Cebu
* Applicants should be Filipino citizens or hold relevant residence status

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

TeleTech Customer Care Management Phils., Inc.
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634.
Website: http://hirepoint.com