RESPONSIBILITIES:
Client Service/Relationship
Project Management and Continual Product Improvement
Personal Effectiveness & Communication
Priority and Task Management

REQUIREMENTS:
1. College or University graduate, or proven, direct extensive experience
2. Minimum 2-3 years experience in professional organization management.
3. Experience in a Call Center Operations Environment or Project Management Team
4. Excellent Microsoft Office Skills
5. Excellent Written & Verbal Communication Skills
6. Problem Solving/Decision Making
7. Analytical ability to decipher statistical reports
8. Ability to multi-task
9. Attention to detail
10. Patient in dealing with issues, is results driven, and has a positive attitude
11. Can initiate account development strategies with new and existing clients
12. Can formulate, plan, and implement business development strategies with respect to client specific needs in the field of Telemarketing and/or CRM solutions.

Vital Call Center Link (VCC Link), Inc.

Company Address: 2012 Cityland 10, Tower 1, HV Dela Costa St., Salcedo Village Makati City -
Fax: 7535388

Training Assistant
(National Capital Reg – Makati City)

RESPONSIBILITIES:

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in Social Science/Sociology, Human Resource Management, Humanities/Liberal Arts, Linguistics/Languages, Psychology, Education/Teaching/Training or equivalent.
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Human Resources or equivalent. Job role in Recruitment/Staffing or Others.
* 1 Full-Time position available.
* Salary, Allowance and Monetary / Non-Monetary Incentives
* Responsible in initial and behavioural interviews, conducting assessment tools, evaluating, and hiring aspirants based on the profile/s determined by the clients.
* Responsible in documenting all interviews and that all necessary documents are complete and accurate prior to endorsement and filing.
* Responsible in encoding necessary information into the database in an accurate and timely manner using the company’s software.
* Responsible in supporting the entire team in meeting the company’s targets.
* Responsible in attending calibration sessions with the different clients (per need basis).
* Provides outstanding customer service with both the clients and applicants.
* Assists the operations on any other duties and responsibilities assigned by immediate supervisor from time to time.
* Assists in scheduling trainees in a weekly basis for the internal training team.
* Extensive sourcing experience and knowledge with different sourcing strategies required.

Vital Call Center Link (VCC Link), Inc.
2012 Cityland 10, Tower 1, HV Dela Costa St., Salcedo Village Makati City -.
Website: http://www.vitalcallcenterlink.com

CREDIT & COLLECTIONS OFFICER
(National Capital Reg)

RESPONSIBILITIES:
CREDIT & COLLECTIONS OFFICER’s objective is to mainly maximize sales and minimize bad debts for the company. Will also provide front end customer contact for order release, account management, collection and account reconciliation.

Must be able to do compilation for order status report.
Will do day to day management of trial balance, aging and risk reports, collection calls and reconciling accounts.
Coordination with sales, customer service and accounts receivable department is also a requirement just in case there will be dispute for resolution
Must display good relationship with the Company’s product resellers, internal customers for credit analyst
Skill in the following is a must as well:
Creating a request for financial statements
Tracking order release
Credit and collection experience
Order to cash process
Credit terminology
Reconciliation and general accounting
MS Outlook, MS Access, MS Visual Basic and MS Office (particularly MS Excel)
SAP
Must be a graduate of BS Business Administration or any finance course
Certified Credit Professional (CCP) is an added asset
With very good English communication skills
Willing to work at Taguig and must be amenable for a fixed 9pm-6am shift also

REQUIREMENTS:
Candidate must possess at least a Bachelor’s/College Degree in Mathematics, Computer Science/Information Technology, Business Studies/Administration/Management, Marketing, Finance/Accountancy/Banking, Commerce or equivalent.
Required skill(s): Billing, Daily Outstanding Balance, Collections.
Preferred skill(s): Accounts Receivables.
Required language(s): English.
At least 3 year(s) of working experience in the related field is required for this position.
Applicants should be Filipino citizens or hold relevant residence status.
Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Finance – General/Cost Accounting or equivalent. Job role in Financial Accounting & Reporting or Management/Cost Accounting/Business Analyst.
10 Full-Time positions available.

Vital Call Center Link (VCC Link), Inc.
2012 Cityland 10, Tower 1, HV Dela Costa St., Salcedo Village Makati City -.
Website: http://www.vcclnk.com

Accounts Receivable Specialist (A/R, Collections)
(National Capital Reg – Taguig City)

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in Mathematics, Computer Science/Information Technology, Business Studies/Administration/Management, Marketing, Finance/Accountancy/Banking, Commerce or equivalent.
* Required skill(s): Billing, Daily Outstanding Balance, Collections.
* Preferred skill(s): Accounts Receivables.
* Required language(s): English.
* At least 3 year(s) of working experience in the related field is required for this position.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Finance – General/Cost Accounting or equivalent. Job role in Financial Accounting & Reporting or Management/Cost Accounting/Business Analyst.
* 10 Full-Time positions available.

Vital Call Center Link (VCC Link), Inc.
2012 Cityland 10, Tower 1, HV Dela Costa St., Salcedo Village Makati City -.
Website: http://www.vcclnk.com

CREDIT & COLLECTIONS OFFICER
(National Capital Reg)

RESPONSIBILITIES:
CREDIT & COLLECTIONS OFFICER’s objective is to mainly maximize sales and minimize bad debts for the company. Will also provide front end customer contact for order release, account management, collection and account reconciliation.

Must be able to do compilation for order status report.
Will do day to day management of trial balance, aging and risk reports, collection calls and reconciling accounts.
Coordination with sales, customer service and accounts receivable department is also a requirement just in case there will be dispute for resolution
Must display good relationship with the Company’s product resellers, internal customers for credit analyst
Skill in the following is a must as well:
Creating a request for financial statements
Tracking order release
Credit and collection experience
Order to cash process
Credit terminology
Reconciliation and general accounting
MS Outlook, MS Access, MS Visual Basic and MS Office (particularly MS Excel)
SAP
Must be a graduate of BS Business Administration or any finance course
Certified Credit Professional (CCP) is an added asset
With very good English communication skills
Willing to work at Taguig and must be amenable for a fixed 9pm-6am shift also

REQUIREMENTS:
Candidate must possess at least a Bachelor’s/College Degree in Mathematics, Computer Science/Information Technology, Business Studies/Administration/Management, Marketing, Finance/Accountancy/Banking, Commerce or equivalent.
Required skill(s): Billing, Daily Outstanding Balance, Collections.
Preferred skill(s): Accounts Receivables.
Required language(s): English.
At least 3 year(s) of working experience in the related field is required for this position.
Applicants should be Filipino citizens or hold relevant residence status.
Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Finance – General/Cost Accounting or equivalent. Job role in Financial Accounting & Reporting or Management/Cost Accounting/Business Analyst.
10 Full-Time positions available.

Vital Call Center Link (VCC Link), Inc.
2012 Cityland 10, Tower 1, HV Dela Costa St., Salcedo Village Makati City -.
Website: http://www.vcclnk.com

Assistant Manager for Training
(National Capital Reg)

RESPONSIBILITIES:
The Assistant Manager for Training is responsible to design and deliver foundation skills training to near hires and potential CSAs and evaluate their performance to ensure adherence to communication and language capability standards. It is also the responsibility of the Assistant Manager for Training to provide coaching/feedbacl to trainees in order to develop their communication skills. Responsible for maintaining schedule of a training class including reporting, documentation, course material and continuous improvement and competitive learning.

Requirements:
At least 2 yrs of solid working experience in language/soft skills training in a BPO environment.

REQUIREMENTS:
Candidate must possess at least a Bachelor’s/College Degree in Human Resource Management, Education/Teaching/Training or equivalent.
Required skill(s): TNA, FOUNDATION SKILLS TRAINING, CONTINOUS IMPROVEMENT.
Preferred skill(s): TESDA PRINCIPLES.
Required language(s): English.
At least 4 year(s) of working experience in the related field is required for this position.
Applicants should be Filipino citizens or hold relevant residence status.
Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Training & Development or equivalent. Job role in Training & Development or equivalent.
1 Full-Time positions available.

Vital Call Center Link (VCC Link), Inc.
2012 Cityland 10, Tower 1, HV Dela Costa St. Salcedo Village Makati City.
Website: http://www.vitalcallcenterlink.com

Technical Support Specialist (PRE SALES ENGINEER) TAGUIG SITE – 25-27K Salary Package
(National Capital Reg)

RESPONSIBILITIES:

* THIS IS AN ENTRY LEVEL BUT THE POSITION REQUIRED SKILLS OF A LEVEL 2 TECHNICAL SUPPORT.

* The position requires an extensive knowledge with different IT gadgets and the latest electronic equipment in the market(Systems- Notebooks, Laptops, Servers, Networking, Video, Imaging, Printing, Software, Storage and Peripherals). The Pre-Sales Solutions Engineer serves as a consultant to the re-sellers, providing them with technical information on the products that the re-sellers have in their clients’ purchase orders . A business to business transaction, the PSE will not be doing direct selling but will help the re-sellers to facilitate the sales by providing information. The PSE, as previously described, is more up-to-date and informed on the I.T. Trends, therefore steps up to generate sales and revenue thru cross-selling and up selling of tangible products, which the resellers were unable to identify due to lack of wide technical awareness.

REQUIREMENTS:

* LOCATION : FORT BONIFACIO, TAGUIG CITY
* SCHEDULE : FIXED NIGHT SHIFT – 9PM – 6AM

* Willing to work for a Top 100 Fortune Company
* Resides within NCR or National Capital Region (Taguig, Quezon City, Makati, Metro Manila, etc).
* Has at least 1 year work experience in a previous company, preferably in a Call Center / BPO.
* Graduate of a reputable school, preferably a computed related course (Computer Science, Information Technology, Engineering, etc.)
* Knowledgeable of the following :Â Systems (Notebooks/Desktop & Servers), Networking, Software & Peripherals. Extensive knowledge on Video, Imaging & Printing (Video cards, digital camera, printer & scanner), Software and Storage, Acrobat, Antivirus and Anti spy ware.
* Above average English communication skills.
* Internet savvy and technically trendy.
* Up to date with latest technology, gadgets, computer software and hardware.
* 25-27K Compensation Package with excellent benefits
* LIMITED SLOTS! APPLY NOW

Vital Call Center Link (VCC Link), Inc.
2012 Cityland 10, Tower 1, HV Dela Costa St. Salcedo Village Makati City.
Website: http://www.vitalcallcenterlink.com

Recruitment Specialist (Taguig)
(National Capital Reg – TAGUIG CITY)

RESPONSIBILITIES:
The Recruitment Specialist is responsible for providing optimum support to the company in terms of recruitment procedure, strategies, coordination with Hiring Manager and continuous improvement.
Ensures that target schedule of new hir onboarding are met.
Able to conduct brief orientation, initial interviews, candidate management and monitoring of recruitment partner performance.
Provide timely feedback on queries relevant to recruitment procedure accomplished by the team to upper management.
Ability to work under pressure and in a multinational environment.
Willing to work on a fixed nightshift (8:00PM – 6:00AM)
Willing to be based in Fort Bonifacio, Taguig City

REQUIREMENTS:
Candidate must possess at least a Bachelor’s/College Degree in Psychology or equivalent.
Required skill(s): Sourcing, Interviews, Test Administration.
Preferred skill(s): Phone Interview and Invitation.
Required language(s): English.
At least 2 year(s) of working experience in the related field is required for this position.
Applicants should be Filipino citizens or hold relevant residence status.
Preferably 1-4 Yrs Experienced Employees specializing in Human Resources or equivalent. Job role in Recruitment/Staffing or Employee/Labour Relation.
2 Full-Time positions available.

Vital Call Center Link (VCC Link), Inc.
2012 Cityland 10, Tower 1, HV Dela Costa St. Salcedo Village Makati City.
Website: http://www.vitalcallcenterlink.com