Looking for a Call Center job in the Philippines?
Technical Support Representatives
(National Capital Reg – Alabang, Makati, Shaw, Eastwood City, North Edsa)
Responsibilities:
As a technical support representative, you’ll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware and Internet Service Provider (ISP) connections. You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.
Requirements:
* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* With IT inclination; familiar with Internet connection, Windows 98 and various Operating Systems and Hardware troubleshooting.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to be assigned in at least one of our sites: Makati, Libis, Alabang, Shaw or North Edsa.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
With the Applicant Referral Program, you get the chance to refer your friends and relatives to eTelecare. You’ll also be getting gift certificates for EACH referral that successfully gets hired, whether or not you pass the recruiting process. All you need to do is to write down their names and valid contact numbers then refer them through the following:
o Fill up an ARP Form in the site where you will apply.
o Submit your referrals over the phone by calling our Recruiting Hotline at (02) 580.6530
Company Name :
eTelecare Global Solutions Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000
Technical Support Representatives – Cebu City
(Central Visayas – Cebu City)
Responsibilities:
As a technical support representative, you’ll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware and Internet Service Provider (ISP) connections. You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.
Requirements:
* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* With IT inclination; familiar with Internet connection, Windows 98 and various Operating Systems and Hardware troubleshooting.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
eTelecare Global Solutions Inc.
CEBU
G/F i2 Building
Asiatown, I.T. Park
Lahug, Cebu City
Recruiting Hotline: 032-4119030
click here to view CEBU site Map
For more information, visit our career website:
www.etelecarecareers.com
Technical Support Representatives
(National Capital Reg – Alabang, Makati, Shaw, Eastwood City, North Edsa)
Responsibilities:
As a technical support representative, you’ll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware and Internet Service Provider (ISP) connections. You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.
Requirements:
* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* With IT inclination; familiar with Internet connection, Windows 98 and various Operating Systems and Hardware troubleshooting.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to be assigned in at least one of our sites: Makati, Libis, Alabang, Shaw or North Edsa.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
With the Applicant Referral Program, you get the chance to refer your friends and relatives to eTelecare. You’ll also be getting gift certificates for EACH referral that successfully gets hired, whether or not you pass the recruiting process. All you need to do is to write down their names and valid contact numbers then refer them through the following:
o Fill up an ARP Form in the site where you will apply.
o Submit your referrals over the phone by calling our Recruiting Hotline at (02) 580.6530
eTelecare Global Solutions
MAKATI
12/F PBCom Tower,
Ayala Ave.
ALABANG
G/F Plaz@ A Bldg.
Northgate Cyberzone
Filinvest Corporate City
SHAW
Upper G/F,
Worldwide Corporate Center,
Shaw Blvd.
EASTWOOD CITY
2/F CyberOne Bldg.,
Eastwood City
QUEZON CITY
G/F SM North Edsa Annex
Quezon City
Recruiting Hotline: (02) 580.6530
For more information, visit our career website:
careers.stream.com
Php20,000 Certification Bonus for Technical Support Representatives!
RESPONSIBILITIES:
* Provides resolution of issues related to subscriber units, equipment, products, or services. This person acts as a liaison to identify, troubleshoot, and resolve problems.
* Reviews reported troubles to identify trends and potential problem areas.
REQUIREMENTS:
* Candidate must possess at least a High School Diploma in any field.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
WE STRONGLY ENCOURAGE WALK-IN APPLICANTS
Mondays to Fridays, 10AM to 5PM.
Visit us at our office with your VALID ID and UPDATED RESUMÉ.
Advanced Contact Solutions, Inc.
G/F Asian Plaza Building
Sen. Gil Puyat Avenue, corner Tordesillas Street
Makati City
Interested applicants may also send their resume to:
recruitment@acspacific.com
Technical Support Representatives
(National Capital Reg – Makati City, Muntinlupa City, Mandaluyong City, Quezon City)
Responsibilities:
As a technical support representative, you’ll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware and Internet Service Provider (ISP) connections. You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.
Requirements:
* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* With IT inclination; familiar with Internet connection, Windows 98 and various Operating Systems and Hardware troubleshooting.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to be assigned in at least one of our sites: Makati, Libis, Alabang or Shaw.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
eTelecare Global Solutions
MAKATI
12/F PBCom Tower,
Ayala Ave.
click here to view MAKATI site Map
ALABANG
G/F Plaz@ A Bldg.
Northgate Cyberzone
Filinvest Corporate City
click here to view ALABANG site Map
SHAW
Upper G/F,
Worldwide Corporate Center,
Shaw Blvd.
click here to view SHAW site Map
QUEZON CITY
2/F CyberOne Bldg.,
Eastwood City
click here to view QUEZON CITY site Map
Recruiting Hotline: (02) 580.6530
For more information, visit our career website:
www.etelecarecareers.com
Technical Service Representatives (US Account)
(National Capital Reg – Makati)
Requirements:
* Bachelor’s Degree in a related field from a four year college or university
* At least 3 months recent experience in the call center industry from a technical account
* For undergraduates, completed at least 2 years of college with at least 3 months recent experience in an international call center from a technical account
* Strong customer service orientation
* Strong PC, keyboard and Internet skills, with the ability to simultaneously navigate through systems
* Has an understanding / navigational skills of the Internet functionalities and terminologies such as browsers, email, chat, forum, message board, domain, web page, internet service providers, online service providers, etc.
Interested applicants can visit our recruitment office at the G/F MJ Plaza, 106 Valero Street, Salcedo Village, Makati City.
Contact us at 79-247-77 or 0915-721-5977.
24/7 Customer Philippines Inc.
MJ Plaza 106 Valero St. Salcedo Village Makati 1200.
TECHNICAL SUPPORT REPRESENTATIVES for the newest Windows Operating System to Start on Nov. 3, 2009 (Ortigas Site)
RESPONSIBILITIES:
* Perform a high degree of professional and technical superior assistance
* Effectively troubleshoots the issue and communicates resolution to customers
* Ensure that all issues and requests are processed correctly and in a timely manner
* Refer issues accurately when issues are outside of support boundaries or when resolution cannot be confirmed
* Escalate issues according to escalation procedures
* Demonstrate a strong customer service orientation and takes ownership to ensure Consumer Subscribers are satisfied on the first contact
REQUIREMENTS:
* Candidate must possess at least a Vocational Diploma / Short Course
* Certificate or Bachelor’s/College Degree in any field
* Fresh graduates/Entry level applicants are encouraged to apply
* Completed second year college
* Applicants should be Filipino citizens or hold relevant residence status
* Above average verbal and written English communication skills
* Skilled in computer navigation
* Basic skills in PC troubleshooting (hardware / software)
* Familiarity with internet connectivity and networking
* Amenable to work in shifting schedules
* Technical support experience is preferred but not required
* Applicants must be willing to work in Ortigas Pasig City
* 50 Full-Time positions available
recruitment@telusinternational.com.ph www.telusinternational.com.ph +63.2638.9440
Interested candidates may visit us at any of our recruitment site:
Mondays to Fridays (10am-4pm)
24th Floor Discovery Centre
ADB Ave., Ortigas Center
Pasig City
Look for THEO or LAWRENCE
You may also email us your comprehensive resume and contact numbers to:
recruitment@telusinternational.com.ph
For more information please visit:
www.telusinternational.com.ph or call us through 638-9440