Technical Support Representatives for Global Positioning System!
(National Capital Reg – Discovery Suites, Ortigas, Pasig City)

Responsibilities:

* Provide Technical support services on GPS products, using SAP CRM Application
* Provide customer service inquiry by giving sales order status, repair order status
* Provide troubleshooting on all GPS products included in the training curriculum
* Process sales and repair orders
* Process unit replacement after providing troubleshooting options
* Process accessory replacement after troubleshooting
* Offer Customer Loyalty Program to customer after troubleshooting options
* Provide support thru phone or email
* Agents in this account will be multi-skilled
* The agents will be trained first for car navigation and then for customer service
* The training will last for 4 to 8 weeks

Requirements:

• Good communication skills
• Professional customer service skills
• Can communicate with customers at various technical levels
• Analytical problem solving skills
• Good probing skills
• Good time management skills
• Ability to handle difficult customers effectively
•Ability to set expectations and deliver information in a positive way
• Typing speed of 25 wpm
• Internet Savvy
• ISP connections
• PC Architecture
• Technical Support experience in retail, sales and service is a plus
• PC hardware/software troubleshooting experience is a plus
• Completed 2 years in college with preference for course of study in computer science or related field

Performance Incentives:

* Highly Competitive Wage
* Technical Skills Premium
* Meal Allowance
* Rice Allowance
* Communication Allowance
* Health Care Coverage
* Group Life Insurance
* Employee Discount Program
* Monthly attendance bank pay-out distributed to the 20% of the agent population

TELUS International Philippines, Inc.

Company Address:
31st Floor Discovery Suites, 25 ADB Avenue, Ortigas Center, Pasig City 1600
Fax:
6389445
Industry:
Call Center / IT-Enabled Services / BPO

Customer Interaction Associate Market! Market! To START on JUNE 7, 2010!
RESPONSIBILITIES:

* Handle all inbound queries and advocate resolutions to issues in a timely, accurate manner
* Initiate and/or update systems to ensure successful order completion and service delivery
* Provision and identify customer requirements
* Sell TELUS products and services and recognize sales opportunities

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree, any field.
* Applicants must be willing to work in Fort Bonifacio,Global City,Taguig.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 40 Full-Time positions available.

recruitment@telusinternational.com.ph www.telusinternational.com.ph +63.2638.9440

Company Name :
TELUS International Philippines, Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
31st Floor Discovery Suites, 25 ADB Avenue, Ortigas Center, Pasig City 1600
Company Fax :
6389445

Training Officer
RESPONSIBILITIES:

* Act as class-room instructor and trainer for Digital Literacy and Unlimited Potential Program
* Respond to participants questions and impart knowledge relating to DL and UP Programs.
* Proctor tests as required.
* Ensure discipline and safety of CTC participants. Prevent miss-use of CTC equipment and facilities
* Ensure safety and security of all hardware, software and other equipment in the CTC
* Open and close CTC in accordance with hours of operations and be present at CTC at all required times
* Coordinate with NGO in connection with scheduling of classes and pipeline for DL/UP participants. Maintain ongoing class-room schedule

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree , any field.
* At least 1 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Training & Development or equivalent.
* 3 Full-Time positions available.
* At least 2 years of experience in using PCs. Knowledge of hardware and software and basics of connectivity. At least 2 years of experience using Microsoft Windows and Microsoft Office applications. Adept in both Microsoft Office 2003 and 2007.
* Excellent communication skills. Good command of English and local language (verbal and written)
* At least one year of experience as a trainer for a software program or equivalent teaching/training experience. Must be comfortable presenting to groups of students.
* Passion for technology and serving the under-served and digitally challenged community. High standard of integrity and responsibility.
* Excellent written communication skills, with the ability to create reports, analysis and recommendations
* Project coordination experience, with the ability to handle, manage and track multiple projects with various partners.
* Familiar with Adult learning methodologies
* Relationship management – can manage and maintain good working relationships with various NGOs, schools and LGVs.

Company Name :
TELUS International Philippines, Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
31st Floor Discovery Suites, 25 ADB Avenue, Ortigas Center, Pasig City 1600
Company Fax :
6389445

Inbound Sales for a Utilities and Energy Account in Taguig to start on May 10!!!
RESPONSIBILITIES:
As a Customer Interaction Associate, you will take inbound calls to existing TELUS customers in the purpose of upgrading, offering and selling other products and services to fit their needs.

In this position, you will:

* Handle all inbound queries and advocate resolutions to issues in a timely, accurate manner
* Update systems to ensure successful order completion and service delivery
* Provision and identify customer requirements

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree, any field.
* Applicants must be willing to work in Fort Bonifacio,Global City, Taguig.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 35 Full-Time positions available.

recruitment@telusinternational.com.ph www.telusinternational.com.ph +63.2638.9440

Company Name :
TELUS International Philippines, Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
31st Floor Discovery Suites, 25 ADB Avenue, Ortigas Center, Pasig City 1600
Company Fax :
6389445

CSRs in Araneta Site Only!!!To start ASAP!!!
RESPONSIBILITIES:

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
* Excellent Oral and Written communication skills are required.
* Candidates must be willing to work in shifting schedules
* Call Center Experience is an advantage.
* Applicants must be willing to work in Cubao Quezon City.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 30 Full-Time positions available.

recruitment@telusinternational.com.ph www.telusinternational.com.ph +63.2638.9440

TELUS International Philippines, Inc.
31st Floor Discovery Suites, 25 ADB Avenue, Ortigas Center, Pasig City 1600.

Technical Support for Networking at Market! Market! Site to Start ASAP!!!
RESPONSIBILITIES:

* Provide troubleshooting support for residential phone lines
* Provide technical support for the internet
* Sell services and products to better suit a customer’s needs
* Handle all inbound queries and advocate resolutions to issues in a timely, accurate manner

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree, any field.
* Applicants must be willing to work in Global City Taguig Market! Market! Site.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 30 Full-Time positions available.

recruitment@telusinternational.com.ph www.telusinternational.com.ph +63.2638.9440

Interested candidates may visit us at any of our recruitment sites: Mondays to Fridays (11am-4pm) 5th Floor Market! Market! Bonifacio Global City Taguig, Metro Manila You may also email us your comprehensive resume and contact numbers to: recruitment@telusinternational.com.ph For more information please visit: www.telusinternational.com.ph or call us through 638-9440

Company Name :
TELUS International Philippines, Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
31st Floor Discovery Suites, 25 ADB Avenue, Ortigas Center, Pasig City 1600
Company Fax :
6389445

OJT for Sourcing (araneta site)!!!!
RESPONSIBILITIES:

* Will do encoding and update of leads tracker/s;
* Will do callouts;
* Will assist Sourcing reps in Job Fairs; and
* Will do other Sourcing tasks if there’s lack of man power.

REQUIREMENTS:

* At least 18 y/o;
* Male/Female
* Average Communication Skills (in using the English Language);
* Above Average Typing Skills;
* Willing to be trained;
* Willing to be assigned in Araneta site; and
* Can attend OJT shift 10AM-5PM at least three times a week.
* Applicants must be willing to work in Araneta,Cubao,Quezon,City.
* 10 Full-Time positions available.

recruitment@telusinternational.com.ph www.telusinternational.com.ph +63.2638.9440

Interested candidates may visit us at any of our recruitment sites: Mondays to Fridays (11am-4pm) 31st Floor Discovery Centre ADB Ave., Ortigas Center Pasig City or 5th Floor Market! Market! Bonifacio Global City Taguig, Metro Manila You may also email us your comprehensive resume and contact numbers to: recruitment@telusinternational.com.ph For more information please visit: www.telusinternational.com.ph or call us through 638-9440

Company Name :
TELUS International Philippines, Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
31st Floor Discovery Suites, 25 ADB Avenue, Ortigas Center, Pasig City 1600
Company Fax :
6389445

OJT for HR – Recruitment (Taguig Site)
RESPONSIBILITIES:

* – Will assist Associate Recruiters in handling minor applicant concerns

* – Data-entry, audit of important documents, and other administrative and back office tasks

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in Business Studies/Administration/Management, Human Resource Management, Secretarial or equivalent.
* Enrolled or graduating students applicants are encouraged to apply.
* 1 OJT position available.
* Applicants should be Filipino citizens or hold relevant residence status.
* Candidate must have good English communication skills, good multi-tasking skills, and can work with minimal supervision.
* Candidate must be willing to handle heavy administrative duties.
* Willing to work for extended hours if needed
* Must be willing to work without salary or allowance
* Must have at least 300 hour requirement of Internship / OJT

recruitment@telusinternational.com.ph www.telusinternational.com.ph +63.2638.9440

Company Name :
TELUS International Philippines, Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
31st Floor Discovery Suites, 25 ADB Avenue, Ortigas Center, Pasig City 1600
Company Fax :
6389445

Technical Support Specialist with Hiring Bonus* (Gaming Console Account)

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 400 Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.
* Technical orientation/familiarity with tech (console and internet)
* Average to excellent communication skills
* Behavioral competencies – high analytical/ problem-solving skills
* High adaptability and confidence level
* Technical Support experience is preferred but not required
* Fresh graduates (with good technical background)
* Good written communication skills

TELUS International Philippines, Inc.
31st Floor Discovery Suites, 25 ADB Avenue, Ortigas Center, Pasig City 1600.
Tel: 6389440
Website: http://www.telusinternational.com.ph