Responsibilities:

* Be assigned to a specific customer base (consumer or small to medium-sized business) and product (hardware/software, workstation, server/networking)
* Help customers solve a wide variety of technical problems and offering suggestions that provide a more complete solution to their needs some routine and straightforward, some complex and challenging.
* Work in a friendly, fast-paced environment where personal initiative is rewarded.
* Become an expert in the product that you support or sell, learn valuable technical knowledge, problem solving skills, and state-of-the-art contact center tools.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Applicants should be Filipino citizens or hold relevant residence status.
* Full time and contractual positions available.

Responsibilities:

* Handle inbound customer service support calls from established customer
* Cross sell value added services or products that are offered by the company
* Provide consistent, superior service to every customer by utilizing all available tools and resources.

Requirements:

* Graduate of any 4-year course or accomplished at least second year
* Eighteen years old and above.
* Strong interpersonal and excellent communication skills
* Experience with MS Office products and web-based applications
* Ability to learn quickly in a changing environment
* Proficiency in problem solving, decision making and multi-tasking in a fast paced environment
* Flexibility to work a variety of shifts
* A passion for customer service
* Call Center experience / background is a plus
* Applicants should be Filipino citizens or hold relevant residence status
* Must be willing to work in Sucat, Parañaque and start immediately

* 150 positions available

Walk-in application is encouraged. Teleperformance Sucat Recruitment Office is located at the 2nd Flr. of Santana Grove, along Sucat Road, Paranaque City (beside Shopwise).
Open Monday-Friday, 9am-6pm
You may call (02) 828-6855 for inquiries.

Responsibilities:

• Provide clear inbound communication through telephone support and provide excellent customer service solutions to users pertaining to information, pre-sales and technical problems (notebooks/projectors/storage devices)
• Provide consistent, superior service to every customer by utilizing all available tools and resources.

Requirements:

• Graduate of any 4-year course or accomplished at least second year college
• Eighteen years old and above.
• Strong interpersonal and excellent communication skills
• Strong knowledge of the installation, configuration, and upgrading of hardware
• Experience with MS Office products and web-based applications
• Ability to diagnose and troubleshoot notebook hardware issues
• Ability to learn quickly in a changing environment
• Proficiency in problem solving, decision making and multi-tasking in a fast paced environment
• Flexibility to work a variety of shifts
• A passion for customer service
• Technical Support Call Center experience / background is a plus
• Applicants should be Filipino citizens or hold relevant residence status
• Must be willing to work in Sucat, Parañaque and start immediately
• 100 positions available

Walk-in application is encouraged. Teleperformance Sucat Recruitment Office is located at the 2nd Flr. of Santana Grove, along Sucat Road, Paranaque City (beside Shopwise).
Open Monday – Friday, 9am – 6pm
You may call (02) 828-6855 for inquiries.

Portuguese Speaking TSR
(Pasig City)

Requirements:

* Fluent in both Portuguese and English

* Preferrable with months customer contact experience, face-to-face- or over the phone, but not required

* Basic computer hardware and software knowledge including MS Windows

* Ability to multi-task

* Time management skills

* Excellent management skills

* Excellent communication skills

* Problem Solving / Troubleshooting

* Demonstrated ability to handle upset customer inquiries positively and professionally

* Willing to work on graveyard shift.

Teleperformance
Website: http://www.teleperformance.com
Company Address: Pavillon Mall EDSA Central Mandaluyong City —-
Fax: (02) 637-7111 loc. 323
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Foreign Based Company

ENTERPRISE SUPPORT ANALYST
(National Capital Reg)
Responsibilities:

• Provide Online Chat Support (Video/Audio) for Enterprise level web based applications
• Provide Email Support for Enterprise level web site for login issues, password resets, etc.
• Perform support and analyst duties for the Worldwide implementation of CCMS
• Provide documentation of processes and procedures
• Perform general admin tasks as well as miscellaneous CCMS-related tasks
• Deliver reports
• Answer phones
• Handle special requests/projects from time to time

Requirements:

* Must be knowledgeable in Microsoft Office 2007, specifically Microsoft Outlook, Microsoft Excel and Microsoft PowerPoint
* Must have excellent problem solving skills and should be detail-oriented
* Preferably a graduate of a Computer or Admin Course/Degree
* Has good English communication skills, both verbal and written
* Must be able to work in a night shift and mid shift schedules (US and Europe Time)
* Must be able to work in MOA office site

Company Name :
Teleperformance
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
Pavillon Mall EDSA Central Mandaluyong City —-
Company Fax :
(02) 637-7111 loc. 323
WebSite :

http://www.teleperformance.ph

Recruitment Specialist
(National Capital Reg – Mandaluyong City)

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in Business Studies/Administration/Management, Human Resource Management, Psychology, Marketing and Communication.
* At least Six (6) months call center experience
* At least One (1) year Recruitment experience
* Strong proficiency in MS Office applications;
* Strong command in English communication both oral and written
* Candidate must have a customer-oriented personality.
* Highly organized – being able to handle multiple requirements while maintaining a professional image
* With clear demonstration of teamwork, flexibility, change adaptability, initiative, analytical thinking, and problem solving capacity;
* Willing to work on extended office hours.
* Willing to be assigned in different sites, if needed.

Company Name :
Teleperformance
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
Pavillon Mall EDSA Central Mandaluyong City —-
Company Fax :
(02) 637-7111 loc. 323
WebSite :

http://www.teleperformance.ph

Reports Analyst (Workforce) – Sucat, Parañaque
(National Capital Reg)

REQUIREMENTS:

* Candidate must posses at least a Bachelor’s degree
* Must be keen to details, hardworking, responsible and has a sense of urgency.
* Aggressive, successful and must have initiatives
* Must have good communications skills.
* Must be an expert in MS Excel and other office applications.
* Has time management skills and able to multi-task
* Must be performance driven.
* Strong organizational skills and ability to set and meet deadlines.
* Responds to and manages stressful situations.
* Willing to work on shifting schedules.
* Must be flexible to any time schedule, willing to work long hours and has multi-tasking skills.
* Advanced Level skills on MS Office esp. Excel
* Background with ANOVA, Pareto Analysis, Process Mapping, PDCA and DMAIC
* Applicants should be Filipino citizens or hold relevant residence status.

Company Name :
Teleperformance
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
Pavillon Mall EDSA Central Mandaluyong City —-
Company Fax :
(02) 637-7111 loc. 323
WebSite :

http://www.teleperformance.ph

Customer Service Representatives
(National Capital Reg – Pasay City, Edsa, Pasig City, Sucat, Parañaque, Bacolod City)

JOB RESPONSIBILITIES

* Responsible for providing and maintaining the highest possible standard of customer service.
* Performs other related duties and assignments as required and as assigned by supervisor or manager.

REQUIREMENTS:

* Candidate must at least possess a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree of any field
* Must have above average communication skills
* Knows how to navigate the computer/internet
* Must be willing to work in any of the following sites:
o  Mall of Asia, Pasay City
o  Edsa Central, Pasig City
o  Sucat, Parañaque
* Fresh graduates/Entry level applicants are encouraged to apply
* Must be open to working graveyard shift

UNIVERSITY BELT RECRUITMENT  HUB

Teleperformance
1st floor, Isetann Cinerama Complex
C.M. Recto, Quiapo, Manila

Office hours are from 10 am – 5 pm Monday to Saturday

Please bring an updated resume with 1×1 picture.

Customer Service Representative EDSA ORTIGAS
(National Capital Reg)

Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
* Required skill(s): Microsoft Windows.
* At least 1 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
* 250 Full-Time positions available.

Company Name :
Teleperformance
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
Pavillon Mall EDSA Central Mandaluyong City —-
Company Fax :
(02) 637-7111 loc. 323
WebSite :

http://www.teleperformance.ph