Job Description

RESPONSIBILITIES:
Technical Support will perform a multi-functional maintenance role in the account. They will be the first point of contact for the account’s customers whether the issue is proactively detected or reactively called in by the customer. In order to perform this function, a multitude of tools, telephone and systems will be utilized in order to bring the issues to resolution.

REQUIREMENTS:
• Preferably a graduate of a University Degree on Computer Applications, ECE, COE, Information Technology or with an equivalent strong knowledge and/or experience in troubleshooting email and internet connections
• Call center/IT Support experience is a big plus
• Knowledge of cellular phones and available techniques for data transmission between cellular phones, computer (Infrared, data connectivity kits) and the Internet (use phone as modem)
• Must be familiar with email, chat and internet connectivity
• Must have strong knowledge in Networking and Networking devices
• Knowledge in computer hardware/software troubleshooting techniques
• Knowledge in basic computer usage (Windows, MS Office, Outlook, and Internet)
• Able to manage various databases available in the account for policies, procedures and troubleshooting
• Willing to work in Quezon City and Shifting schedules
Applicants should be Filipino citizens or hold relevant residence status.

Responsibilities:

As a technical support professional (email & chat support), you’ll provide support for our client using various mediums – including chat, e-mail, blogs and forums/community.   Depending on your specific skill set, you may perform tasks which include (but are not limited to) answering users’ product/service related questions, managing forums’ traffic and ensure an abuse free environment, flagging threads as questions or general discussions by adding tags, blocking or banning certain users with SPAM like activities or abusive content/posts, Create/Reply/Delete threads/posts, rating replies, assigning/locking threads.

Requirements:

• Must have finished at least two (2) years in college or prossess a vocational / short course certificate
• Background on modems & ISPs is preferred.
• With excellent command in English language, both oral and written
• With typing speed of at least 40WPM
• With basic/advanced computer skills
• Amenable to working raveyard, rotating and shifting schedules
• Must be willing to work in our Clark site.
• Fresh graduates/Entry level applicants are encouraged to apply
• Full-Time positions available

Requirements:

• Candidate must possess at least a Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree, Professional License (Passed Board/Bar/Professional License Exam), Post Graduate Diploma / Master’s Degree, any field.
• Fresh graduates/Entry level applicants are encouraged to apply.
• 250 Full-Time positions available.
• Must be 18 years old and above to apply
• Bring 3 sets of resumes

Requirements:

• Candidate must possess at least a Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree, Professional License (Passed Board/Bar/Professional License Exam), Post Graduate Diploma / Master’s Degree, any field.
• Fresh graduates/Entry level applicants are encouraged to apply.
• 250 Full-Time positions available.
• Must be 18 years old and above to apply
• Bring 3 sets of resumes

Requirements:

• Candidate must possess at least a Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree, Professional License (Passed Board/Bar/Professional License Exam), Post Graduate Diploma / Master’s Degree, any field.
• Fresh graduates/Entry level applicants are encouraged to apply.
• 250 Full-Time positions available.
• Must be 18 years old and above to apply
• Bring 3 sets of resumes

Responsibilities:

• Earn up to P18,000 per month plus receive commissions on top of your basic pay!

Requirements:

• Must have finished at least two (2) years in college or possess a vocational/short course certificate.
• With IT inclination; familiar with Internet connection, Windows 98 and various Operating Systems and Hardware troubleshooting.
• Excellent English communication skills.
• Good problem solving and decision making skills.
• Applicants should be Filipino citizens or hold relevant residence status.
• Fresh graduates/Entry level applicants are encouraged to apply.
• Full-Time positions available.

Requirements:

• Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably 1-4 Yrs Experienced Employees specializing in Technical & Helpdesk Support or equivalent.
• 250 Full-Time positions available.
• 3 copies of resume
• 1 valid ID

Requirements:

• Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
• Fresh graduates/Entry level applicants are encouraged to apply.
• 250 Full-Time positions available.
• 3 sets of resume and a valid ID

Responsibilities:

• Deal with customers through telephone
• Handle and resolve customer complaints related to router troubleshooting
• Obtain and evaluate all relevant information to handle inquiries and complaints

Requirements:

• Candidate must possess at least a High School Diploma, Vocational Diploma /ShortCourse Certificate or Bachelor’s/College Degree in any field.
• Fresh graduates/Entry level applicants are encouraged to apply.
• Excellent Customer Service & Interpersonal Skills
• Average English Communications Skills
• Must be familiar with common technical terms
• Can start as early as August 8

WALK-IN, GET HIRED & START YOUR CAREER ON AUGUST 8!

Candidates must bring a valid ID & updated resume

Requirements:

• Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
• Required language(s): English
• Fresh graduates/Entry level applicants are encouraged to apply.
• 250 Full-Time positions available.
• At least 18 years old.
• 3 sets of resume and one valid ID.

• Completed at least two years in college with no back subjects or graduate of Bachelors or Associate Degree.
• Experience in wireless routers, computer security and computer networks.
• Strong verbal communications skills.
• Ability to work flexible hours including evenings and some holidays.
• Willing to be assigned in Makati.

Responsibilities:

• Provide technical support to SunPower dealers during the installation and design phase of photovoltaic installations.
• Troubleshooting of photovoltaic installations via phone and email.
• Prepare Customer Relations Management reports in a weekly basis.
• Will assist on case handling and updating CRM database

Requirements:

• Candidate must possess at least a Bachelor’s/College Degree in Engineering (Mechanical), Engineering (Electrical/Electronic) or equivalent.
• At least 3-5 year(s) of working experience in the related field is required for this position.
• Experience in electronic equipment required.
• Fluent in German and English.
• Excellent skills preparing technical support reports.
• Excellent proficiency in – Microsoft Project, Excel and Word.
• Understanding and awareness of customer needs.
• Excellent diagnostics, organizational ability, analysis skilss, oral, written communications and interpersonal skills.
• CRM Software experience.
• AutoCAD drafting experience.
• Applicants must be willing to work in Sta. Rosa, Laguna.
• Applicants should be Filipino citizens or hold relevant residence status.
• Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
• Full-Time positions available.

Requirements:

• Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
• Fresh graduates/Entry level applicants are encouraged to apply.
• 250 Full-Time positions available.
• 3 sets of resume and a valid ID

Requirements:

• Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
• Fresh graduates/Entry level applicants are encouraged to apply.
• 250 Full-Time positions available.
• 3 sets of resume and a valid ID

Responsibilities:

Requirements:

• At least 18 years old and above
• Should be confident to communicate in English
• Willing to work on shifting schedules and holidays
• Customer service-oriented and highly technical
• Must be familiar for with common technical terms and issues
• Good in giving clear and concise instructions
• College Degree/ Associate/ Vocational Certificate in a computer course is a plus but not required
• Candidates should have attended/completed at least 2nd year College of any course or should have completed 2 years of a Vocational Program
• Fresh graduates/Entry level applicants are encouraged to apply
• Applicants should be Filipino citizens or hold relevant residence status
• Knowledge in computer hardware and software troubleshooting skills is preferred but not required.

Responsibilities:

• Provide clear inbound communication through telephone support and provide excellent customer service solutions to users pertaining to information, pre-sales and technical problems (notebooks/projectors/storage devices)
• Provide consistent, superior service to every customer by utilizing all available tools and resources.

Requirements:

• Graduate of any 4-year course or accomplished at least second year college
• Eighteen years old and above.
• Strong interpersonal and excellent communication skills
• Strong knowledge of the installation, configuration, and upgrading of hardware
• Experience with MS Office products and web-based applications
• Ability to diagnose and troubleshoot notebook hardware issues
• Ability to learn quickly in a changing environment
• Proficiency in problem solving, decision making and multi-tasking in a fast paced environment
• Flexibility to work a variety of shifts
• A passion for customer service
• Technical Support Call Center experience / background is a plus
• Applicants should be Filipino citizens or hold relevant residence status
• Must be willing to work in Sucat, Parañaque and start immediately
• 100 positions available

Walk-in application is encouraged. Teleperformance Sucat Recruitment Office is located at the 2nd Flr. of Santana Grove, along Sucat Road, Paranaque City (beside Shopwise).
Open Monday – Friday, 9am – 6pm
You may call (02) 828-6855 for inquiries.

TECHNICAL SUPPORT AGENTS WITH PHP22,000 SIGNING BONUS!!!
(National Capital Reg – Quezon City)

Requirements:

* Excellent communication skills.
* With strong customer service orientation.
* Good typing skills.
* Applicants should be Filipino citizens or hold relevant residence status.

We prefer walk-in applicants!
Be regularized in 90 days!
5/F TechnoPlaza One Bldg., Orchard Road, Eastwood City Cyberpark, 118 E. Rodriguez Jr. Ave., Libis, Quezon City Monday to Friday
9:00 am – 4:00 pm
recruitment@concentrix.com
423-8700 local 8813
GLOBE – 09273649066
SMART – 09194715065
SUN – 09238312891
www.concentrix.com

Technical Support Engineer (German Speaking)
(Southern Tagalog – Binan, Laguna)

Responsibilities:

* Provide technical support to SunPower dealers during the installation and design phase of photovoltaic installations.
* Troubleshooting of photovoltaic installations via phone and email.
* Prepare Customer Relations Management reports in a weekly basis.
* Will assist on case handling and updating CRM database

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Engineering (Mechanical), Engineering (Electrical/Electronic) or equivalent.
* At least 3-5 year(s) of working experience in the related field is required for this position.
* Experience in electronic equipment required.
* Fluent in English and German.
* Excellent skills preparing technical support reports.
* Excellent proficiency in – Microsoft Project, Excel and Word.
* Understanding and awareness of customer needs.
* Excellent diagnostics, organizational ability, analysis skilss, oral, written communications and interpersonal skills.
* CRM Software experience.
* AutoCAD drafting experience.
* Applicants must be willing to work in Sta. Rosa, Laguna.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
* Full-Time positions available.

Sunpower Philippines Mfg. Ltd.-Shared Services Organization
Company Address: 100 East Main Ave., Phase 4, Special Economic Zone Laguna Technopark, Binan Laguna 0423
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

Technical Support Representative (Call Center Agent – Telecommunications)
(National Capital Reg – Makati)

RESPONSIBILITIES:

* Provide excellent technical support service for one of the world’s leading Smart Phone products
* Provide customer support and technical issue resolution via E-Mail, phone and chat
* Provide information on products and services.
* Provide solutions for technical and service issues.
* Handling customer inquiries and complaints.

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Excellent understanding of the English language (oral and written)
* At least 2 years of working experience in offshoring call center field is required for this position.
* Familiar with PC and digital consumer electronic products.
* Strong knowledge with mobile phone operating system (Android and Windows Mobile)
* Experience with GSM, CDMA or GPRS products is preferred.
* Good interpersonal, communication and presentation skills
* Be able to maintain pleasant communication with good customer service sense and self-control.
* Experience as technical support in a call center environment, particularly in troubleshooting is an advantage
* With customer service experience in US or ANZ is a definite advantage
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Applicants should be Filipino citizens or hold relevant residence status.

Company Name :
Orion Network Executive Source
Industry :
Human Resources Management / Consulting
Type of Company :
Private Limited Company, Local Based Company
Location :
Unit 105 Columbia Towers, Ortigas Ave., Wack Wack Mandaluyong City