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PASAY – Technical Support Representative

Oct 3, 2011 Author: ninja | Filed under: Teletech Philippines

Job Description

Responsibilities:
  • Answers incoming calls and emails promptly and in accordance with established call/email -handling procedures
  • Provides concise, quality customer service in a professional and courteous manner for client projects
  • Performs related work as required and works on special projects, as requested
  • Interacts with fellow team members to enhance project performance
Requirements:
  • Minimum 2 years Collegiate Background
  • Preferably with 6 months to 1 year work experience as a Technical Support Representative/ Associate
  • Strong written and verbal communication skills
  • Knowledge of MS-Office products: Mail, Word & Excel
  • Good technical and computer knowledge
  • Telephone courtesy skills
  • Computer knowledge
  • Data entry ability

 

Technical Support Representative (US TelCo Account)

Oct 1, 2011 Author: ninja | Filed under: Infosys BPO

Job Description

The job is open to  BPO CS work experienced individuals of at least 6-months in a UK Account or 2-years BPO CS work experienced in non-UK Accounts.

Amenability to work full time and on a Mid Shift schedule required;

Excellent communication, comprehension and analytical skills required;

Strong customer service affinity is desired;

Graduates of any 4-year course is a must;

Availability to start ASAP and willing to work in the Bonifacio Global City area.

 

Korean Technical Support Representative

Sep 21, 2011 Author: ninja | Filed under: Sykes Asia Incorporation

Job Description Successful candidates will provide professional and efficient technical and customer support for a leading manufacturer of computer peripherals To qualify for this position, you must have the following: – College Degree in Computer Science or Engineering/IT Related Course is a plus but not required – Strong Customer service skills, Problem Solving and Troubleshooting Skills – Ability to logically analyze and present information – Internet savvy – Proficient in the Korean and English language both Oral and Written – Must be willing to work on Shifting Schedule in Ortigas, Pasig City – Must be currently residing in the Philippines We offer above-industry overall compensation package to those who will qualify. This includes: (1) language allowance (2) paid vacation leaves and sick leaves (3) meal and overtime allowances (4) medical and dental coverage for you and qualified dependents (5) group life insurance coverage (6) career growth based on your performance Plus a whole lot more cash and non-cash benefits! Walk in at this site with a copy of your resume, valid ID and Passport. Lower Ground One San Miguel Ave. Bldg. San Miguel Ave. cor Shaw Blvd. Pasig City Mondays-Fridays 9am-6pm You may also submit your resume to foreign@sykes.com

Job Description

Successful candidates will provide professional and efficient technical and customer support to customers of a leading manufacturer of information technology products for the consumer and professional markets.

To qualify for this position, you must have the following:

- At least 2 years of college study. University degree preferred.
- Preferably with Minimum of 6 months call center experience
- Knowledgeable in Computer hardware, operating system and internet.
- Conversant in English language
- Willing to work in Ortigas

We offer above-industry overall compensation package to those who will qualify. This includes:
(1) paid vacation leaves and sick leaves
(2) meal and overtime allowances
(3) medical and dental coverage for you and qualified dependents
(4) group life insurance coverage
(5) career growth based on your performance
Plus a whole lot more cash and non-cash benefits!

*Quarterly client incentive, Tech Allowance, Monthly incentives, monthly fish,

*terms and conditions apply

Walk in at any of the following sites with a copy of your resume and a valid ID.

Lower Ground One San Miguel Ave. Bldg. San Miguel Ave. cor Shaw Blvd. Pasig City
Mondays-Fridays 9am-6pm

34F Burgundy Corporate Tower, 252 Senator Gil Puyat Ave. Makati City
Mondays-Fridays 9am-6pm

3F K-Pointe Bldg. 23 Gilmore St. cor. Aurora Blvd. New Manila, Quezon City
Mondays-Fridays 10am-4pm

 

Technical Support Representative

Sep 20, 2011 Author: ninja | Filed under: Teletech Philippines

Description:
Teletech Philippines is looking for individuals who are qualified for the position of TeleTech Philippines Job Openings. Successfuly applicants for TeleTech Philippines Job Openings will have a great career in Teletech Philippines.

TeleTech has become the premier name in Customer Management Solutions by targeting the needs of our global
clients and delivering the services and people they need to succeed.

At Teletech, your fluency in English allows you to achieve your highest potential.

Technical Support Representative
Answers incoming calls and emails promptly and in accordance with established call/email -handling procedures
Provides concise, quality customer service in a professional and courteous manner for client projects
Performs related work as required and works on special projects, as requested
Interacts with fellow team members to enhance project performance
Recruitment Specialist – Novaliches
Expected to handle account management/ program hiring
Involves initial/ account specific interview
Client calibrations- interview endorsements
Job offer
Post- hiring endorsements to training/ HC/Ops

Job Description

Responsibilities:
  • Answers incoming calls and emails promptly and in accordance with established call/email -handling procedures
  • Provides concise, quality customer service in a professional and courteous manner for client projects
  • Performs related work as required and works on special projects, as requested
  • Interacts with fellow team members to enhance project performance
Requirements:
  • Minimum 2 years Collegiate Background
  • Preferably with 6 months to 1 year work experience as a Technical Support Representative/ Associate
  • Strong written and verbal communication skills
  • Knowledge of MS-Office products: Mail, Word & Excel
  • Good technical and computer knowledge
  • Telephone courtesy skills
  • Computer knowledge
  • Data entry ability

 

Technical Support Representative for Laptops

Aug 24, 2011 Author: ninja | Filed under: Sykes Philippines

Successful candidates will provide professional and efficient technical and customer support to customers of a leading manufacturer of information technology products for the consumer and professional markets.

To qualify for this position, you must have the following:

- At least 2 years of college study. University degree preferred.
- Preferably with Minimum of 6 months call center experience
- Basics of Computers including Operating Systems, hardware and internet.
- A working knowledge of MS Word / Excel
- Good Communication Skills
- Willing to work in Ortigas

We offer above-industry overall compensation package to those who will qualify. This includes:
(1) paid vacation leaves and sick leaves
(2) meal and overtime allowances
(3) medical and dental coverage for you and qualified dependents
(4) group life insurance coverage
(5) career growth based on your performance
Plus a whole lot more cash and non-cash benefits!

Technical Support Representative for DSL

Aug 23, 2011 Author: ninja | Filed under: Sykes Philippines

Provides first line voice technical / customer service.
Accountable for timely and accurate response to clients technical issues and concerns.
Ensures quality and accuracy in all phone and ticket transactions.
Demonstrates a strong customer service orientation and takes responsibility for follow-up to insure customer needs and expectations are satisfied.

Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
Required language(s): English.
Fresh graduates/Entry level applicants are encouraged to apply.
50 Full-Time positions available.

Technical Support Representative for Laptops

Aug 1, 2011 Author: ninja | Filed under: Sykes Philippines

To qualify for this position, you must have the following:

- At least 2 years of college study. University degree preferred.
- Preferably with Minimum of 6 months call center experience
- Basics of Computers including Operating Systems, hardware and internet.
- A working knowledge of MS Word / Excel
- Good Communication Skills
- Willing to work in Ortigas

We offer above-industry overall compensation package to those who will qualify. This includes:
(1) paid vacation leaves and sick leaves
(2) meal and overtime allowances
(3) medical and dental coverage for you and qualified dependents
(4) group life insurance coverage
(5) career growth based on your performance
Plus a whole lot more cash and non-cash benefits!

To qualify for this position, you must have the following:

- At least a Bachelor’s/College Degree in any field
- Minimum of 1 year experience in a call center environment (An advantage but not a strict requirement)
- Strong technical understanding of PC/Mac computer usage and web technology
- Knowledge and experience with a Customer Relationship Management tool (Preferred but not required)
- Technical experience with general Internet navigation
- Knowledge in MS Office Suite, Internet tools such as browsers (IE, Firefox, and Safari) and plug-ins, Computer operating systems
- Strong English verbal communication and presentation skills
- Willingness to work in Quezon City on shifting schedules

We offer above-industry overall compensation package to those who will qualify. This includes:

(1) paid vacation leaves and sick leaves
(2) medical and dental coverage for you and qualified dependents
(3) group life insurance coverage
(4) career growth based on your performance

Plus a whole lot more cash and non-cash benefits!

To qualify for this position, you must have the following:

- At least 2 yrs completed Bachelor’s/ College Degree in any field
- Knowledge in DSL and internet connections
- Good English communication skills
- Willingness to work on a 24/7 schedule
- Willingness to work in Quezon City

40 Full-Time positions available!

Fresh graduates are encouraged to apply!!

We offer above-industry overall compensation package to those who will qualify. This includes:

(1) 15% night differential and night shift allowances
(2) paid leaves
(3) medical and dental coverage for you and qualified dependents
(4) group life insurance coverage
(5) career growth based on your performance

Plus a whole lot more cash and non-cash benefits!

Responsibilities:

  • Provide clear inbound communication through telephone support and provide excellent customer service solutions to users pertaining to information, pre-sales and technical problems (notebooks/projectors/storage devices)
  • Provide consistent, superior service to every customer by utilizing all available tools and resources.

Requirements:

  • Graduate of any 4-year course or accomplished at least second year college
  • Eighteen years old and above.
  • Strong interpersonal and excellent communication skills
  • Strong knowledge of the installation, configuration, and upgrading of hardware
  • Experience with MS Office products and web-based applications
  • Ability to diagnose and troubleshoot notebook hardware issues
  • Ability to learn quickly in a changing environment
  • Proficiency in problem solving, decision making and multi-tasking in a fast paced environment
  • Flexibility to work a variety of shifts
  • A passion for customer service
  • Technical Support Call Center experience / background is a plus
  • Applicants should be Filipino citizens or hold relevant residence status
  • Must be willing to work in Sucat, Parañaque and start immediately
  • 100 positions available

Walk-in application is encouraged. Teleperformance Sucat Recruitment Office is located at the 2nd Flr. of Santana Grove, along Sucat Road, Paranaque City (beside Shopwise).
Open Monday – Friday, 9am – 6pm
You may call (02) 828-6855 for inquiries.

 

Technical Support Representative (Cebu)

Aug 1, 2011 Author: ninja | Filed under: Sykes Philippines
  • To qualify for this position, you must have the following:
  • At least 2 years of college study.
  • Must be fluent in both written and oral English and can express self very well
  • Knowledgeable in Basic Microsoft office operations
  • Knowledgeable with DSL and internet connections
  • Willing to work on shifting schedules and holidays

 

Technical Support Representative

Jun 30, 2011 Author: ninja | Filed under: Wipro BPO Philippines

Requirements:

  • Candidate must possess at least a Bachelor’s/College Degree , any field.
  • Applicants must be willing to work in Quezon Avenue.
  • Fresh graduates/Entry level applicants are encouraged to apply.
  • 100 Full-Time positions available.

 

Qualified candidates are encouraged to APPLY ONLINE

You may also email us your comprehensive resume and contact numbers
To: janiceelizabeth.santos@wipro.com

To know more about us visit www.wipro.com

 

Technical Support Representative

Oct 28, 2010 Author: ninja | Filed under: Telexpress Contact Center

Responsibilities:

* Provide excellent technical support service for one of the world’s leading Smart Phone products.
* Provide customer support and technical issue resolution via e-mail, phone and chat.
* Provide information on products and services.
* Provide solutions for technical and service issues.
* Handling customer inquiries and complaints.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , Engineering (Computer/Telecommunication), Computer Science/Information Technology, Marketing, Mass Communications, Education/Teaching/Training or equivalent.
* Excellent understanding of the English language (oral and written).
* Familiar with PC and digital consumer electronic products.
* Good interpersonal, communication and presentation skills.
* Be able to maintain pleasant communication with good customer service sense and self-control.
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts.
* Applicants should be Filipino citizens or hold relevant residence status.
* Applicants must be willing to work in Makati City.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 50 Full-Time positions available.

Telexpress Contact Center, Inc.
Company Address: 7/F Unit A & B Trafalgar Plaza 105 H.V. Dela Costa Street, Salcedo
Village, Makati City 1227

Technical Support Representative

Oct 10, 2010 Author: ninja | Filed under: VCC Link

RESPONSIBILITIES:
Be part of the pioneer account and batch for a Fortune 100 American Software Company that develops financial and tax preparation software, well- known for their Personal Finance Programs with a global footprint for more than 25 years!

COMPENSATION DETAILS
* Competitive salary package with non-taxable allowances (Basic plus allowances)
* WITH ADDITIONAL PREMIUM PAY
* TECHNICAL ALLOWANCE (taxable)
* Night Differential
* Life Insurance Coverage
* Health Benefits
* Free Training with Pay
* and other EXCELLENT BENEFITS

REQUIREMENTS:
1. College graduate of a four year course, preferable IT-related
2. EXCELLENT English communications skills
3. At least two (2 years) call center experience assigned in a technical account
4. OR two (2 years) call center experience (non-technical account) with IT-realted education
5. Proficient computer and internet application skills
6. Willing to work on shifting schedules, including graveyard, weekends and holidays
7. Willing to work in Commonwealth

THERE ARE DIFFERENT WAYS TO APPLY

1. Interested applicants are invited to apply online by clicking the quick apply button
2. Send your resume to red.m@vcc-link.com (SUBJECT TSR FOR COMMONWEALTH)
3. Send this keyword “tsr/commonwealth” to 09202392246 or 09157193955 and we will provide your interview schedule
4. Walk-in applicants may visit our office at UNIT 2012 CITYLAND 10 TOWER 1 H.V DELA COSTA ST., SALCEDO VILLAGE, MAKATI CITY – 8AM OR 1PM (MONDAY-FRIDAY) Our building is at the back of RCBC PLAZA.

Vital Call Center Link (VCC Link), Inc.
2012 Cityland 10, Tower 1, HV Dela Costa St., Salcedo Village Makati City -.

Technical Support Representative

Sep 29, 2010 Author: ninja | Filed under: APAC Customer Services

Technical Support Representative
(National Capital Reg – Cubao, Quezon City)

* Graduate of a 2 year course
* Willing to work in grave yard shift
* With good communication skills
* With an international CC experience (1 year and above)
* With CS technical support background
* Must have a technical aptitude/ basic trouble shooting skills

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree , any field.
* At least 1 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
* Full-Time positions available.

Visit our Recruitment Center:
Cyberpark Lot 1, Araneta Center
Cubao, Quezon City
Monday – Friday
9:00am – 4:00pm

Recruitment Hotline : (02) 667.8224
E-mail : recruitment@apacmail.com

For more information about our company, visit our website at: http://www.apaccustomerservices.com

Preference will be given to candidates who APPLY ONLINE.

Interview invitations and status updates may be sent via email so please check your email regularly.

APAC Customer Services, Inc.

Technical Support Representative

Sep 9, 2010 Author: ninja | Filed under: IT Managers Inc

Technical Support Representative
(National Capital Reg – Makati City)

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree, any field.
* At least 1 year(s) of working experience in the related field is required for this position.
* Call Center Experience is required.
* Willing to work in Makati City.
* 80 Full-Time positions available.
* Good communication skills
* Tech Savvy

IT Managers Inc.
Website: http://www.itmphil.com
Company Address: Suite 99 9th Floor Columbia Tower Wack Wack Mandaluyong City 1550
Industry: Consulting (IT, Science, Engineering & Technical)

Solutions Specialist/Technical Support Representative

Aug 19, 2010 Author: ninja | Filed under: OSRP LCC

Solutions Specialist/Technical Support Representative
(National Capital Reg – Mandaluyong City)

Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree or Post Graduate Diploma / Master’s Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent.
* Required skill(s): computer software, computer hardware.
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Mandaluyong City.
* Preferably 1-4 Yrs Experienced Employees specializing in IT/Computer – Hardware or equivalent.
* Applicants should be Filipino citizens or hold relevant residence status.

We need to hire qualified applicants immediately, please bring your resume and visit our office Monday to Friday from 7 am until 2 pm for quick processing of your application. Before applying, please visit our website at www.pcmall.com to learn more about us. OSRP, LCC 2nd/F, Edsa Central Pavilion Bldg., Edsa Corner United St., Greenfield District, Mandaluyong City, National Capital Reg * Telephone: (632) 238-6400

Technical Support Representative

Aug 4, 2010 Author: ninja | Filed under: Alorica Philippines

Technical Support Representative
(National Capital Reg – Eastwood, Libis)

Responsibilities:

*A Technical Support Representative must be someone who is able to contribute in providing alternative support for people who do not have the technical know-how by being able to reach out and give concrete steps to complement value products with value services. The position is responsible in accepting and providing support for our clients’ customers.

Requirements:

* Knowledge in PC troubleshooting and PC Networking
* Excellent command of the English Language
* College level or college graduate
* Willing to work flexible hours/shifting schedules
* Patient and a team player
* Full-Time positions available
* Applicants should be Filipino citizens or hold relevant residence status
* Willing to work in Eastwood, Quezon City

Alorica Philippines
29/F IBM Plaza, 8 Eastwood Avenue, Bagumbayan, Quezon City.
Tel: 914.3700
Website: http://www.alorica.com/

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