Description:
IBM Call Center is looking for individuals who are qualified for the position of IBM Philippines Job Openings. Successfuly applicants for IBM Philippines Job Openings will have a great career in IBM Call Center.

IBM, the world’s largest technology company, is in search for talent to service customers of global 500 accounts – a Financial Service giant.

Call Center Agents
Work with one of the most prestigious companies in the world!
- IBM Call Center Agents deliver world-class customer service to our valued customers across the globe.
- Transform sales/service inquiries into enhanced customer relationships
- Describes customer channels & products

Requirements:
• Must be at least 18 years old and high school graduate
• Excellent English communication skills
• Proficient in computer and internet applications
• Willing to work on shifting schedules, including graveyard, weekend and holiday shifts
• Willing to be assigned to Makati City, Pasig City or Quezon City

Technical Specialists (Cool Gadgets/Consumer Electronics)
(National Capital Reg – EDSA Central, Mandaluyong City)
Responsibilities:

*Responsible for providing excellent technical support for the customers of one of the world’s leading manufacturers of Consumer Electronics and Gadgets.

Requirements:

* Excellent English communication skills
* Highly proficient in computers and internet applications
* Completed at least 2 years of college education, or a 2-year diploma/certificate course, preferably in an Engineering or Computer-related field
* Experience as technical support in a call center environment, particularly in troubleshooting, is a definite advantage
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Familiarity with the Mac OS, or certification on A+, NET or Cisco CCNA is preferred but not required
* Fresh graduates or those without previous work experience are also welcome to apply Premium pay is offered to candidates with previous international contact center experience

We offer premium pay for previous contact center experience!

For Customer Care and Technical Specialist positions – Walk-in applicants are prioritized!

MANDALUYONG CITY – IBM Recruitment Center
3/F EDSA Central Pavilion, EDSA corner Shaw Boulevard, Mandaluyong City
Landmarks: Connected to the MRT Shaw Station, Across Shangri-la Mall

QUEZON CITY – IBM Recruitment Center
4/F IBM Building F, UP-Ayala TechnoHub Commonwealth Avenue, Diliman, Quezon City
Landmarks: Across UP Diliman Campus, Across PhilCoa Terminal

Technical Specialists (Cool Gadgets/Consumer Electronics)
(National Capital Reg – EDSA Central, Mandaluyong City)
Responsibilities:

*Responsible for providing excellent technical support for the customers of one of the world’s leading manufacturers of Consumer Electronics and Gadgets.

Requirements:

* Excellent English communication skills
* Highly proficient in computers and internet applications
* Completed at least 2 years of college education, or a 2-year diploma/certificate course, preferably in an Engineering or Computer-related field
* Experience as technical support in a call center environment, particularly in troubleshooting, is a definite advantage
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Familiarity with the Mac OS, or certification on A+, NET or Cisco CCNA is preferred but not required
* Fresh graduates or those without previous work experience are also welcome to apply Premium pay is offered to candidates with previous international contact center experience

Walk-in applicants are prioritized!

MANDALUYONG CITY IBM Daksh Recruitment and Training Center 3/F EDSA Central Pavilion, EDSA corner Shaw Boulevard Mandaluyong City Landmarks: – Connected to the MRT Shaw Station – Across Shangri-la Mall

QUEZON CITY 4/F IBM Building F, UP-Ayala TechnoHub Commonwealth Avenue, Diliman, Quezon City Landmarks: – Across UP Diliman Campus – Across PhilCoa Terminal.

Technical Specialists (Software Support) with Premium for BPO Professionals
(National Capital Reg – Quezon City- UP-Ayala TechnoHub; Mandaluyong City EDSA Central)
Responsibilities:

*• Customer Care Specialists deliver world-class service to our valued customers across the globe.

Requirements:

* At least two years call center work experience, assigned in a technical account OR two years call center work experience (non-technical account) with IT education
* Excellent English communication skills
* College graduate of a four-year course, preferably IT-related
* Willing to work on shifting schedules, including graveyard, weekends and holidays

HOW TO APPLY – Walk-in applicants are prioritized!

IBM Contact Center & CRM Solutions Unit
Mandaluyong City (City Center)
EDSA Central Pavilion, 3rd Floor, EDSA corner Shaw Boulevard (MRT-Shaw Station)
Monday to Friday from 9am-5pm

Technical Specialists (Software Support) with Premium for BPO Professionals
(National Capital Reg – Quezon City- UP-Ayala TechnoHub; Mandaluyong City EDSA Central)
Responsibilities:

*• Customer Care Specialists deliver world-class service to our valued customers across the globe.

Requirements:

* At least two years call center work experience, assigned in a technical account OR two years call center work experience (non-technical account) with IT education
* Excellent English communication skills
* College graduate of a four-year course, preferably IT-related
* Willing to work on shifting schedules, including graveyard, weekends and holidays

HOW TO APPLY – Walk-in applicants are prioritized!

IBM Contact Center & CRM Solutions Unit
Mandaluyong City (City Center)
EDSA Central Pavilion, 3rd Floor, EDSA corner Shaw Boulevard (MRT-Shaw Station)
Monday to Friday from 9am-5pm

Technical Specialists (Software Support) with Premium for BPO Professionals
(National Capital Reg – Quezon City- UP-Ayala TechnoHub; Mandaluyong City EDSA Central)
Responsibilities:

*• Customer Care Specialists deliver world-class service to our valued customers across the globe.

Requirements:

* At least two years call center work experience, assigned in a technical account OR two years call center work experience (non-technical account) with IT education
* Excellent English communication skills
* College graduate of a four-year course, preferably IT-related
* Willing to work on shifting schedules, including graveyard, weekends and holidays

HOW TO APPLY – Walk-in applicants are prioritized!

IBM Daksh Business Process Services Philippines Inc.
Mandaluyong City (City Center)
EDSA Central Pavilion, 3rd Floor, EDSA corner Shaw Boulevard (MRT-Shaw Station)
Monday to Friday from 9am-5pm

Technical Specialists (Software Support) with Premium for BPO Professionals
(National Capital Reg – Quezon City- UP-Ayala TechnoHub; Mandaluyong City EDSA Central)
Responsibilities:

*• Customer Care Specialists deliver world-class service to our valued customers across the globe.

Requirements:

* At least two years call center work experience, assigned in a technical account OR two years call center work experience (non-technical account) with IT education
* Excellent English communication skills
* College graduate of a four-year course, preferably IT-related
* Willing to work on shifting schedules, including graveyard, weekends and holidays

HOW TO APPLY – Walk-in applicants are prioritized!
IBM Daksh Business Process Services Philippines Inc.
Mandaluyong City (City Center)
EDSA Central Pavilion, 3rd Floor, EDSA corner Shaw Boulevard (MRT-Shaw Station)
Monday to Friday from 9am-5pm

Technical Specialists [Join the world's largest technology company - IBM!]
(National Capital Reg)
Responsibilities

* Responsible for providing excellent technical support service by phone for IBM’s global clients.

Requirements

* Excellent English communication skills
* Strong customer service and problem solving skills
* Proficient in computer and internet applications
* Completed at least three years of college education in any course, or finished a two-year diploma or certificate course, preferably in an IT-related field
* Fresh graduates or those without work experience are welcome to apply
* Work experience as a technical support in a call center environment, particularly in troubleshooting, a strong advantage
* Willing to work on graveyard, holiday and weekend shifts
* Willing to be assigned in Makati, Mandaluyong or Quezon City
* Applicants should be Filipino citizens or hold relevant residence status.

IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Blvd., Mandaluyong City

Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall

Technical Specialists for Software[Join the world's largest technology company - IBM!]
(National Capital Reg)
Responsibilities

* Responsible for providing excellent technical support service by phone for IBM’s global clients.

Requirements

* Excellent English communication skills
* Strong customer service and problem solving skills
* Proficient in computer and internet applications
* Completed a 4-year course preferably in an IT-related field
* Fresh graduates or those without work experience are welcome to apply
* Work experience as a technical support in a call center environment, particularly in troubleshooting, a strong advantage
* Willing to work on graveyard, holiday and weekend shifts
* Willing to be assigned in Makati, Mandaluyong or Quezon City
* Applicants should be Filipino citizens or hold relevant residence status.

IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Blvd., Mandaluyong City

Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall

Technical Specialists for Software[Join the world's largest technology company - IBM!]
(National Capital Reg)
Responsibilities

* Responsible for providing excellent technical support service by phone for IBM’s global clients.

Requirements

* Excellent English communication skills
* Strong customer service and problem solving skills
* Proficient in computer and internet applications
* Completed a 4-year course preferably in an IT-related field
* Fresh graduates or those without work experience are welcome to apply
* Work experience as a technical support in a call center environment, particularly in troubleshooting, a strong advantage
* Willing to work on graveyard, holiday and weekend shifts
* Willing to be assigned in Makati, Mandaluyong or Quezon City
* Applicants should be Filipino citizens or hold relevant residence status.

Walk-in applicants are prioritized!
IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Blvd., Mandaluyong City

Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall