Looking for a Call Center job in the Philippines?
Systems Engineer
(National Capital Reg)
Responsibilities:
IF YOU CAN TALK AND SOUND LIKE AN AMERICAN, WE WANT YOU!
• LOOKING FOR HELPDESK AGENTS AND SYSTEM ENGINEERS
• Familiar with:
• Please check out our other job openings as well.
Requirements:
- Candidate must possess at least a Bachelor’s/College degree
- Min. 1 year experience from a Call Centre or BPO industry
- Impeccable communication skills with excellent American accent.
- Dependable – NO HOPPERS
• Familiar with:
a. Windows Server (Goup Policies) usage and Experience
b. Experience with Active Directory on windows Server
c. Exchange Server Utilization
d. Experience on Email server Usage/Utilization
e. DNS/Netwroking Skills
f. TCP/IP Usage/Experience
- Excellent Attendance record, no attendance/tardiness issues from previous employers
- Excellent Performance record, no performance issues from previous employers
- Ability to work independently with minimum supervision.
- Must be able to work on graveyard shifts.
- Prefer background in handling business customers.
- 5 Full-Time positions available
Interested applicants may send their resumes to:
hr@enfrausa.com
or visit our office:
14th Floor, Orient Square Building
F. Ortigas Jr. Avenue (formerly Emerald Ave), Ortigas Center or you can call anytime at 914o785 or email your Resume ot hr@enfrausa.
Mainframe Network Systems Engineer
The candidate is expected to incorporate skills which support the programming, management and maintenance services required to implement and support new installations or maintain and improve existing legacy systems for our clients.
In addition, the Mainframe Network Systems Engineer will:
* Incorporate skills which support the programming, management and maintenance services required to implement and support new installations or maintain and improve existing legacy systems for our clients.
* Should have 3 plus years experience maintaining a ACF/VTAM environment as well as the connection to the TCP/IP Network
* Make necessary changes to the network both on VTAM and the mainframe part of the TCP/IP network, prepare test and roll-back procedures for changes made.
* Prepare plans, in consultation with the z/OS systems programmers to keep the VTAM specifications and TCP/IP definitions up to date.
* Ensure that changes are made based on established procedures and change ITIL based management.
* Participate and provide full cooperation to the proper systems programming team for major system changes that includes VTAM and TCP/IP changes.
* Carry out troubleshooting and network debugging using industry best practices for any problem found in the operation of mainframe network.
* Participate in any problem determination activities that may not directly be due to VTAM or TCP/IP in the mainframe but is likely to involve or impact the network.
* Follow appropriate procedures invoking change management to make proper changes to resolve the problem. If the problem cannot be determined, or if it is determined but cannot be fixed then follow established procedures to open a ticket with the appropriate software vendor. Follow up with the vendor until the problem is resolved.
* Maintain complete documentation of the network and network attached nodes showing network relationships with other networks and the network backbone mainframe environment
* Install and apply all software upgrades, updates, patches and temporary fixes.
REQUIREMENTS:
* Candidate must possess at least a Bachelor’s/College Degree , any field.
* At least 3 year(s) of working experience in the related field is required for this position.
* At least 3 years experience in:
o ACF VTAM
o TCP/IP
o CTC (Channel to Channel)
o TCP/IP Trace ability
o SNA and GTF Trace abilities
o DLSW setup and configuration abilities
You may also email your resume to work@accenture.com with the subject line JSMFNETSYSAD112409
Company Name :
Accenture
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
5/F Makati Stock Exchange Ayala Avenue Makati City 1200
Mainframe/DB2 Systems Engineer
The primary focus of this position is the enhancement, maintenance, and upgrades of the DB2. Candidates need to have vast experience installing DB2 as well as troubleshooting issues and working with the other groups to diagnose problems. Weekly the position will involve working on performance, tuning code and possibly CICS, and debugging any DB2 related code. The expectation on this position is that it will be the senior DB2 resources and candidates need to be able to take charge of issues and tasks as well as bring best practices from their past experiences.
In addition, the Systems Engineer will:
* Build, configure and deploy new project infrastructure solutions
* Help select tools and write scripts for the automation of building and standard configuration of equipment
* Understand specific products and related technologies
* Install and help configure software, systems, system tools, and remote access solutions
* Assist in providing estimates of effort, material costs, etc.
* Manage minor issues independently, providing guidance to junior members of the team
* Provide explanations to project teams about standard work performed on their systems
* Research trends in technology for infrastructure, systems, and storage solutions
* Research trends in technology for infrastructure, systems, and solutions
* Understand requirements necessary for prompt response to critical issues
* Assist in the response to proposals, including design and validation of architectures
* Supervise activities for specific areas of service delivery
* Assist Team Lead (Platform-Specific) in defining team direction
* Communicate to project teams regarding the standard work performed on their systems
* Create work plan for major work to be accomplished
* Demonstrate an understanding of the platform, including integration into a larger, heterogeneous environment
* Assist in documenting and reviewing team processes and procedures, and integrates into larger firm processes
* Understand disaster recovery methodologies
REQUIREMENTS:
* Candidate must possess at least a Bachelor’s/College Degree , any field.
* At least 3 years of working experience in the related field is required for this position.
* At least 3 years experience in any of the following:
- SMP/E
- JCL
- DB2 version 8 or higher
- Neon Shadow Direct
- IBM DB2 suite
- TMON DB2
- WLM (Work Load Manager)
- Compuware Abend-Aid MVS and DB2
- Compuware File-Aid DB2
You may also email your resume to work@accenture.com with the subject line JSMSYSENG112409
Company Name :
Accenture
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
5/F Makati Stock Exchange Ayala Avenue Makati City 1200
Mainframe Network Systems Engineer
The candidate is expected to incorporate skills which support the programming, management and maintenance services required to implement and support new installations or maintain and improve existing legacy systems for our clients.
In addition, the Mainframe Network Systems Engineer will:
* Incorporate skills which support the programming, management and maintenance services required to implement and support new installations or maintain and improve existing legacy systems for our clients.
* Should have 3 plus years experience maintaining a ACF/VTAM environment as well as the connection to the TCP/IP Network
* Make necessary changes to the network both on VTAM and the mainframe part of the TCP/IP network, prepare test and roll-back procedures for changes made.
* Prepare plans, in consultation with the z/OS systems programmers to keep the VTAM specifications and TCP/IP definitions up to date.
* Ensure that changes are made based on established procedures and change ITIL based management.
* Participate and provide full cooperation to the proper systems programming team for major system changes that includes VTAM and TCP/IP changes.
* Carry out troubleshooting and network debugging using industry best practices for any problem found in the operation of mainframe network.
* Participate in any problem determination activities that may not directly be due to VTAM or TCP/IP in the mainframe but is likely to involve or impact the network.
* Follow appropriate procedures invoking change management to make proper changes to resolve the problem. If the problem cannot be determined, or if it is determined but cannot be fixed then follow established procedures to open a ticket with the appropriate software vendor. Follow up with the vendor until the problem is resolved.
* Maintain complete documentation of the network and network attached nodes showing network relationships with other networks and the network backbone mainframe environment
* Install and apply all software upgrades, updates, patches and temporary fixes.
REQUIREMENTS:
* Candidate must possess at least a Bachelor’s/College Degree , any field.
* At least 3 year(s) of working experience in the related field is required for this position.
* At least 3 years experience in:
o ACF VTAM
o TCP/IP
o CTC (Channel to Channel)
o TCP/IP Trace ability
o SNA and GTF Trace abilities
o DLSW setup and configuration abilities
Company Name :
Accenture
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
5/F Makati Stock Exchange Ayala Avenue Makati City 1200
Senior Systems Engineer
* Responsible for management and operation of various IT resources of the company including but not limited to Windows Active Directory, Linux and Database Administration.
QUALIFICATIONS:
* Candidate must possess at least a Bachelor’s/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
* Minimum of 5 years professional experience specializing in IT/Computer – Network/Systems/Database Administration
* Knowledgeable in different operating systems like Windows 2003 and RHEL Linux
* Knowledgeable in Virtualization platform like VMWare, Hyper-V, and Xen/KVM
* Knowledgeable in different storage and backup systems like EMC Clarion, IBM DS4300 and Legato Networker
* With experience in Exchange 2003/2007, Sharepoint, MS SQL2000/2005, MySQL, Blackberry and Windows Active Directory Maintenance and Administration
* Familiar with Samba, Squid, Qmail, Apache, Perl and Windows Scripting (VBScript, WMI, ADSI, Powershell)
* Analytical, and with good problem solving, process and resolution, and decision making skills
* With good communication and interpesonal skills
* Willing to work in shifting schedule
* Team player
* Responsible for management and operation of various IT resources of the company including but not limited to Windows Active Directory, Linux and Database Administration.
Company Name :
SPi Technologies Inc.
Industry :
Computer / Information Technology (Hardware)
Type of Company :
Private Limited Company, Local Based Company
Location :
SPi Buidling Pascor Drive Santo Nino Paranaque 1700
Company Fax :
+632 8517119
Mainframe Storage Systems Engineer
The Mainframe Storage Systems Engineer administers all aspects of the mainframe storage environment for DASD and TAPE. Responsibilities include mainframe Systems Managed Storage customization, DASD provisioning and reclamation, all aspects of ICF catalog administration and recovery, disaster recovery backup administration, DASD replication administration, DASD and tape maintenance JCL administration, VTOC/VVDS diagnosis and corrective action, assisting users with storage related issues and questions, 24×7 support, tape database administration, tape replication administration, recommend and implement changes to the environment to ensure reliable cost-effective use of all tiers of mainframe storage, maintain and enhance in-house written SAS and REXX scripts, project duties as required to support the business and clients.
As Mainframe Storage Systems Engineer, the candidate will:
* Build, configure and deploy new project infrastructure solutions
* Help select tools and write scripts for the automation of building and standard configuration of equipment
* Understand specific products and related technologies
* Install and help configure software, systems, system tools, and remote access solutions
* Assist in providing estimates of effort, material costs, etc.
* Manage minor issues independently, providing guidance to junior members of the team
* Provide explanations to project teams about standard work performed on their systems
* Research trends in technology for infrastructure, systems, and storage solutions
* Research trends in technology for infrastructure, systems, and solutions
* Understand requirements necessary for prompt response to critical issues
* Assist in the response to proposals, including design and validation of architectures
* Supervise activities for specific areas of service delivery
* Assist Team Lead (Platform-Specific) in defining team direction
* Communicate to project teams regarding the standard work performed on their systems
* Create work plan for major work to be accomplished
* Demonstrate an understanding of the platform, including integration into a larger, heterogeneous environment
* Assist in documenting and reviewing team processes and procedures, and integrates into larger firm processes
* Understand disaster recovery methodologies
REQUIREMENTS:
* Candidate must possess at least a Bachelor’s/College Degree , any field.
* At least 3 year(s) of working experience in the related field is required for this position.
* At least 3 years experience in:
o DASD
o TAPE
o Virtual TAPE.
o CF catalog
o JCL
o VTOC/VVDS
o SAS
o REXX
o SMS
You may also email your resume to work@accenture.com with the subject line JSMFSTORAGEENG112409
Company Name :
Accenture
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
5/F Makati Stock Exchange Ayala Avenue Makati City 1200
Mainframe/DB2 Systems Engineer
The primary focus of this position is the enhancement, maintenance, and upgrades of the DB2. Candidates need to have vast experience installing DB2 as well as troubleshooting issues and working with the other groups to diagnose problems. Weekly the position will involve working on performance, tuning code and possibly CICS, and debugging any DB2 related code. The expectation on this position is that it will be the senior DB2 resources and candidates need to be able to take charge of issues and tasks as well as bring best practices from their past experiences.
In addition, the Systems Engineer will:
* Build, configure and deploy new project infrastructure solutions
* Help select tools and write scripts for the automation of building and standard configuration of equipment
* Understand specific products and related technologies
* Install and help configure software, systems, system tools, and remote access solutions
* Assist in providing estimates of effort, material costs, etc.
* Manage minor issues independently, providing guidance to junior members of the team
* Provide explanations to project teams about standard work performed on their systems
* Research trends in technology for infrastructure, systems, and storage solutions
* Research trends in technology for infrastructure, systems, and solutions
* Understand requirements necessary for prompt response to critical issues
* Assist in the response to proposals, including design and validation of architectures
* Supervise activities for specific areas of service delivery
* Assist Team Lead (Platform-Specific) in defining team direction
* Communicate to project teams regarding the standard work performed on their systems
* Create work plan for major work to be accomplished
* Demonstrate an understanding of the platform, including integration into a larger, heterogeneous environment
* Assist in documenting and reviewing team processes and procedures, and integrates into larger firm processes
* Understand disaster recovery methodologies
REQUIREMENTS:
* Candidate must possess at least a Bachelor’s/College Degree , any field.
* At least 3 years of working experience in the related field is required for this position.
* At least 3 years experience in any of the following:
- SMP/E
- JCL
- DB2 version 8 or higher
- Neon Shadow Direct
- IBM DB2 suite
- TMON DB2
- WLM (Work Load Manager)
- Compuware Abend-Aid MVS and DB2
- Compuware File-Aid DB2
You may also email your resume to work@accenture.com with the subject line JSMSYSENG11240
Company Name :
Accenture
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
5/F Makati Stock Exchange Ayala Avenue Makati City 1200
Senior Systems Engineer
* Responsible for management and operation of various IT resources of the company including but not limited to Windows Active Directory, Linux and Database Administration.
QUALIFICATIONS:
* Candidate must possess at least a Bachelor’s/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
* Minimum of 5 years professional experience specializing in IT/Computer – Network/Systems/Database Administration
* Knowledgeable in different operating systems like Windows 2003 and RHEL Linux
* Knowledgeable in Virtualization platform like VMWare, Hyper-V, and Xen/KVM
* Knowledgeable in different storage and backup systems like EMC Clarion, IBM DS4300 and Legato Networker
* With experience in Exchange 2003/2007, Sharepoint, MS SQL2000/2005, MySQL, Blackberry and Windows Active Directory Maintenance and Administration
* Familiar with Samba, Squid, Qmail, Apache, Perl and Windows Scripting (VBScript, WMI, ADSI, Powershell)
* Analytical, and with good problem solving, process and resolution, and decision making skills
* With good communication and interpesonal skills
* Willing to work in shifting schedule
* Team player
* Responsible for management and operation of various IT resources of the company including but not limited to Windows Active Directory, Linux and Database Administration.
Company Name :
SPi Technologies Inc.
Industry :
Computer / Information Technology (Hardware)
Type of Company :
Private Limited Company, Local Based Company
Location :
SPi Buidling Pascor Drive Santo Nino Paranaque 1700
Company Fax :
+632 8517119