Looking for a Call Center job in the Philippines?
Junior Programmers (Cagayan de Oro)
(Northern Mindanao – Cagayan de Oro City)
Responsibilities:
* Develop and maintain software applications to support specific needs of operations and support personnel so that calls made and reports submitted to customers are according to requirements.
* Coaches and assists programmers in building the software to meet operation deadlines and enhance staff competence.
* Conducts testing of software in preparation for its rollout to enhance its effectiveness and user- friendliness.
* Develops in- house production and backroom software based on the company’s requirements by following the software development cycle of clients both external and internal.
Requirements:
* Candidate must possess at least a Bachelor’s/ College Degree in Computer Science/ Information Technology, Art/ Design/ Creative Multimedia or equivalent.
* At least 1 year of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in IT/Computer – Software or equivalent. Job role in Software Engineer/Programmer or equivalent.
* 2 Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.
Synnex-Concentrix Corporation
Website: http://www.link2support.com/
Company Address: 5th F Techno Plaza One Eastwood City Libis Quezon City 1600
Fax: 423-4373
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company
Accounting Assistant
(National Capital Reg)
Responsibilities:
To provide the needed support in preparing financial reports, processing of payments and documenting finances in preparation for year-end auditing in conformity with corporate policies and generally accepted accounting principles to provide accurate information on all business transactions and events relating to collections in the company.
* Process payments of all financial obligations of the Company based on approved documents.
* Processes payments to suppliers, contractors and monthly bills by obtaining the original bill, reviewing the amount and upon the approval of the Administrative Manager, prepares the payment voucher which is submitted to the Accounting Manager for review.
* Maintains basic accounting and subsidiary records, and prepares periodic financial statements and other related accounting reports as may be required by the holding company.
* Checks the accuracy, validity and appropriateness of income and expenditure transactions.
* Prepares the company’s monthly financial statements such as Check Disbursement Log, Summary of Telegraphic Transfers, Expense Schedule and General Journals that contain the details regarding the company’s financial status.
* Prepares the reconciliation of subsidiary ledger balances with control accounts.
* Attends unit meeting and meeting with Department Head to get updates, information, and feedback on unit’s performance and on other work related matters.
* Maintains cleanliness and orderliness of personal and project team work station through good housekeeping practices to ensure a safe, orderly, and comfortable physical work environment.
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree , Finance/Accountancy/Banking or equivalent.
* At least 1 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Finance – Audit/Taxation or equivalent.
* Full-Time positions available.
Synnex-Concentrix Corporation
Website: http://www.link2support.com/
Company Address: 5th F Techno Plaza One Eastwood City Libis Quezon City 1600
Fax: 423-4373
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company
Workforce Management Specialist
(National Capital Reg – Eastwood City, Libis, Quezon City)
Responsibilities:
To analyze call center trends including call volumes, call patterns, staff productivity, attrition rates and resource allocation so as to optimize manpower utilization in operations by placing its manpower in the right schedule based on weekly call trends and client’s forecasts.
* Forecasts call capacity daily by analyzing what factors affected productivity , e.g., absenteeism, attrition, system failure, human factors – call efficiency (AC)to serve as basis for call capacity per day vis-a-vis client requirements as forecasted by LinkSys.
* Forecasts scheduling/headcount/hiring needs by basing it on weekly call trends to meet client requirements and to provide them information on the company’s existing call capacity per week.
* Uses analysis results to forecast call arrival and build staffing and scheduling plans to meet operations goals and objectives
* Schedules agents based on call trends/forecast per shift (14 shifts per day) which is good for 2-3 moths by monitoring time/call arrival/trends daily; by looking at what day has the most calls and how long as basis for scheduling work and rest days to optimize manpower utilization.
* Addresses employee concerns regarding shift schedule revisions and changes by calling the attention of the Workforce Management Supervisor or by deciding whether the reason for swapping of schedule is valid or not.
* Submits daily and weekly reports regarding the absenteeism of agents by checking the Daily Time Record ( DTR ). Also submits a monthly report which is a compilation of the Daily and Weekly Absenteeism Reports in order to inform the headquarters and management of the performance of the Operations Group.
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree , Mathematics or equivalent.
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Eastwood City,Libis,Quezon City.
* Preferably 1-4 Yrs Experienced Employees specializing in Actuarial Science/Statistics or equivalent.
* Full-Time positions available.
Company Name :
Synnex-Concentrix Corporation
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
5th F Techno Plaza One Eastwood City Libis Quezon City 1600
Company Fax :
423-4373
WebSite :
http://www.link2support.com/
SOFTWARE LICENSING SPECIALIST
(National Capital Reg – Quezon City)
Responsibilities:
* Offer/Cross sell Microsoft Software Licenses to customers: Volume Licensing
* Offer Microsoft Products Licenses to customers
* Describe and differentiate Microsoft Server and server applications,Operating Systems, Anti-Virus
* Process transactions for customers
* Offer Symantec Software Licenses to customers
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree in Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent.
* Applicants must be willing to work in Quezon City.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 yrs experienced employees specializing in IT/Computer – Software or equivalent.
* 10 Full-Time positions available.
* Offer/Cross sell Microsoft Software Licenses to customers: Volume Licensing
* Offer Microsoft Products Licenses to customers
* Describe and differentiate Microsoft Server and server applications,Operating Systems, Anti-Virus
* Process transactions for customers
* Offer Symantec Software Licenses to customers
* Offer/Cross sell Microsoft Software Licenses to customers: Volume Licensing
* Offer Microsoft Products Licenses to customers
* Describe and differentiate Microsoft Server and server applications,Operating Systems, Anti-Virus
* Process transactions for customers
* Offer Symantec Software Licenses to customers
Company Name :
Synnex-Concentrix Corporation
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
5th F Techno Plaza One Eastwood City Libis Quezon City 1600
Company Fax :
423-4373
WebSite :
http://www.link2support.com/
Admin Assistant for Facilities
(National Capital Reg – Eastwood City, Libis Quezon City)
Responsibilities:
Performs property management, asset inventory, purchasing and general storekeeping activities and implementing the company’s policies on procurement, control, storage and issuance, movement and disposal of office supplies and equipment, maintenance of facilities and provision of other clerical support and reception of calls and visitors.
Requirements:
* Candidate must possess at least a Bachelor’s Degree in Electrical Engineering, Professional License (Passed Board/Bar/Professional License Exam), Engineering (Electrical) or equivalent.
* Applicants must be willing to work in Eastwood City,Libis Quezon City.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
Company Name :
Synnex-Concentrix Corporation
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
5th F Techno Plaza One Eastwood City Libis Quezon City 1600
Company Fax :
423-4373
WebSite :
http://www.link2support.com/
Junior Systems Analyst
(National Capital Reg – Eastwood City Libis, Quezon City)
Responsibilities:
* To assist in creating software system design for applications according to requirements and specification of customers to be executed by the Programming Team.
* 1.Develops in-house production and backroom software based on the company’s requirements by following the software development cycle of customers both external and internal.
* 2.Conducts testing of software in preparation for its rollout to enhance its effectiveness and user-friendliness.
* 3.Troubleshoots software problems in the production floor as it occurs or checks from the shift log accomplished by the Team Leaders on problems that occurred the previous night to immediately take corrective action.
* 4.Troubleshoots problems in software for support units by checking integrity of software applications for viruses, bugs, file corruption, etc; providing technical support to queries, concerns and problems of staff; coordinating with concerned parties the further testing to avoid disruption in operations.
* 5.Conducts rounds to check on the condition of the software used by both operations and backroom units and renders advice to operations staff on how to solve such problems.
* 6.Attends team meeting and meeting with team leader to get updates, information, and feedback on production performance and on work related matters.
* 7.Maintains cleanliness and orderliness of personal and project team work station through good housekeeping practices to ensure a safe, orderly, and comfortable physical work environment.
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree in Computer Science/Information Technology or equivalent.
* At least 1 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in IT/Computer – Network/System/Database Admin or equivalent. Job role in Database Administrator or equivalent.
* 1 Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.
* To assist in creating software system design for applications according to requirements and specification of customers to be executed by the Programming Team.
* 1.Develops in-house production and backroom software based on the company’s requirements by following the software development cycle of customers both external and internal.
* 2.Conducts testing of software in preparation for its rollout to enhance its effectiveness and user-friendliness.
* 3.Troubleshoots software problems in the production floor as it occurs or checks from the shift log accomplished by the Team Leaders on problems that occurred the previous night to immediately take corrective action.
* 4.Troubleshoots problems in software for support units by checking integrity of software applications for viruses, bugs, file corruption, etc; providing technical support to queries, concerns and problems of staff; coordinating with concerned parties the further testing to avoid disruption in operations.
* 5.Conducts rounds to check on the condition of the software used by both operations and backroom units and renders advice to operations staff on how to solve such problems.
* 6.Attends team meeting and meeting with team leader to get updates, information, and feedback on production performance and on work related matters.
* 7.Maintains cleanliness and orderliness of personal and project team work station through good housekeeping practices to ensure a safe, orderly, and comfortable physical work environment.
* To assist in creating software system design for applications according to requirements and specification of customers to be executed by the Programming Team.
* 1.Develops in-house production and backroom software based on the company’s requirements by following the software development cycle of customers both external and internal.
* 2.Conducts testing of software in preparation for its rollout to enhance its effectiveness and user-friendliness.
* 3.Troubleshoots software problems in the production floor as it occurs or checks from the shift log accomplished by the Team Leaders on problems that occurred the previous night to immediately take corrective action.
* 4.Troubleshoots problems in software for support units by checking integrity of software applications for viruses, bugs, file corruption, etc; providing technical support to queries, concerns and problems of staff; coordinating with concerned parties the further testing to avoid disruption in operations.
* 5.Conducts rounds to check on the condition of the software used by both operations and backroom units and renders advice to operations staff on how to solve such problems.
* 6.Attends team meeting and meeting with team leader to get updates, information, and feedback on production performance and on work related matters.
* 7.Maintains cleanliness and orderliness of personal and project team work station through good housekeeping practices to ensure a safe, orderly, and comfortable physical work environment.
Synnex-Concentrix Corporation
5th F Techno Plaza One Eastwood City Libis Quezon City 1600.
Website: http://www.link2support.com/
Admin Assistant for Facilities
(National Capital Reg – Eastwood City, Libis Quezon City)
Responsibilities:
Performs property management, asset inventory, purchasing and general storekeeping activities and implementing the company’s policies on procurement, control, storage and issuance, movement and disposal of office supplies and equipment, maintenance of facilities and provision of other clerical support and reception of calls and visitors.
Requirements:
* Candidate must possess at least a Bachelor’s Degree in Electrical Engineering, Professional License (Passed Board/Bar/Professional License Exam), Engineering (Electrical) or equivalent.
* Applicants must be willing to work in Eastwood City,Libis Quezon City.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
Company Name :
Synnex-Concentrix Corporation
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
5th F Techno Plaza One Eastwood City Libis Quezon City 1600
Company Fax :
423-4373
WebSite :
http://www.link2support.com/
Process Audit and Improvement Manager (Eastwood City)
(National Capital Reg – Eastwood City, Libis, Quezon City)
Responsibilities:
Lead Quality Management Systems planning at regular intervals across all functional levels within the organization and create an over-all plan for continuous improvement program.
Regularly benchmark against best practice quality standards and drive quality systems to meet these standards.
Act as the Quality Management Representative or assign within the PAI team for the ISO9001 certifications and other Quality Management certifications the company may pursue.
Work with various Risk and Audit teams tom review process gaps and proposed solutions.
Develop process improvement solutions to client processes affecting internal operations.
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree , Engineering (Industrial), Mathematics or equivalent.
* Required language(s):
* At least 10 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Eastwood City.
* Preferably Assistant Manager / Managers specializing in Quality Control/Assurance or equivalent.
* Full-Time positions available.
Visit us at our website at www.concentrix.com or call us at 423-8700 Loc. 8815.
Company Name :
Synnex-Concentrix Corporation
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
5th F Techno Plaza One Eastwood City Libis Quezon City 1600
Company Fax :
423-4373
WebSite :
http://www.link2support.com/
Customer service Representatives (Cagayan de Oro Site)
(Northern Mindanao – Cagayan de Oro City)
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 100 Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.
Vist Us:
Concentrix Corporation
Block 2 Lot 3 Trade Street, Pueblo de Oro IT Park, Cagayan de Oro City
Contact Us:
(088) 853-2200
Email:
recruitment_cdo@concentrix.com
Company Name :
Synnex-Concentrix Corporation
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
5th F Techno Plaza One Eastwood City Libis Quezon City 1600
Company Fax :
423-4373
WebSite :
http://www.link2support.com/
10 Programmers / Web developers ( Davao City )
(Southern Mindanao)
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree , Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
* At least 1 year(s) of working experience in the related field is required for this position.
* Preferably Supervisor / 5 Yrs & Up Experienced Employees.
* Above average communications skills
* Familiar with C++, HTML, VB and other programming languages.
* Full-Time positions available.
Company Name :
Synnex-Concentrix Corporation
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
5th F Techno Plaza One Eastwood City Libis Quezon City 1600
Company Fax :
423-4373
WebSite :
http://www.link2support.com