Looking for a Call Center job in the Philippines?


Specialist – Management Training

Aug 22, 2011 Author: ninja | Filed under: Sykes Philippines

Requirements:

Considerable understanding and knowledge of Management Principles and Practices
3-4 Years experience in Training Program Delivery (focus on Behavior-based/Management Training)
1-2 Years experience in developing training materials and programs
Goal oriented with commitment to achievement and excellence
Flexibility in training, schedules, and tasks and to the changing business environment as a whole
Certification/ Specialization in a specific course (i.e. Situational Leadership, Targeted Selection, etc.) preferred
Supervisory experience preferred
Applicants must be willing to work in Makati/Ortigas/Quezon City
1 Full-Time position available.

Customer Service Specialist

Sep 16, 2010 Author: ninja | Filed under: Suy Sing Commercial Corp

Customer Service Specialist
(National Capital Reg)

Responsibilities:

*This is an entry level position in our sales organization which pioneered grocery telemarketing in the country in the ’80s.
*The job holder functions as an account executive, she handles the supply requirements of a number of assigned customer accounts. This is done by answering customer phone inquiries; providing relevant product, service and promotions information; meeting sales targets and building a mutually beneficial business partnership with her assigned accounts.
*The job is performed in a call center office environment under regular working hours: No fieldwork or graveyard shifts.
*Successful applicants will be provided with intensive on-the-job sales training, competitive pay, benefits and incentive packages.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in any 4-year course.
* Candidate must be Female, Single, 19 to 26 years old.
* Chinese will be an advantage.
* Applicants must be willing to work in Binondo Manila, Paranaque, Meycauayan Bulacan or Pangasinan.
* Fresh graduates and those with previous sales work experience e.g. call center agents, field sales representatives, etc., are encouraged to apply.
* Enjoys interacting with people; highly self-motivated

If you’re interested to build a career with us, please come and visit us at the address below. Our office is in the same building as Allied bank and is near Binondo Church. We conduct qualifying exams and interviews 8:30 a.m. or 2:00 p.m. from Monday to Friday. You may also call Sheryl at telephone numbers: 247-4137 if you need more information.

Marketing Communication Specialist- Editor

Sep 1, 2010 Author: ninja | Filed under: Accenture

Marketing Communication Specialist- Editor

Do you have the thirst for creativity? Are you ingenious enough to generate fresh ideas and face the fast pacing demands? Are you up for a challenge to lead a team of creative individuals? Then ACCENTURE wants YOU!

We are looking for Marketing Professionals who will be highly involved in the promotional aspect of the company. A marketing specialist will supervise and mentor a team of writers. He/She will also be tasked to ensure that all marketing campaigns would strengthen the corporate identity and at the same time, adhere to the company’s branding guidelines.

REQUIREMENTS:
REQUIREMENTS:

* Graduate of any 4 year course
* Must have a minimum of 5 years extensive experience in business writing
* Work experience as an editor in a well-known publication or company would definitely be an advantage.
* Adept in editing news articles memos, speeches, video scripts, and web-based copy
* Must have excellent oral & communications skills
* Proficient in proofreading and editing

Accenture
Company Address: G/F Makati Stock Exchange Ayala Avenue Makati City 1200
Industry: Call Center / IT-Enabled Services / BPO

Finance and Accounting Specialist

Aug 2, 2010 Author: ninja | Filed under: Maersk Global Service

Finance and Accounting Specialist
(National Capital Reg – Ortigas Center, Pasig City)

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in BS Accountancy
* Proficient in using MS Office programs
* Task –oriented, patient, keen on details
* At least 1 year of previous Accounting experience
* Previous experience in a BPO/Call Center industry is an advantage
* Applicants must be willing to work in Pasig City
* Applicants should be Filipino citizens or hold relevant residence status.
* Full-Time positions available.

Maersk Global Service Center (Phils.) Ltd.
16th & 17th/F, Wynsum Corporate Plaza, Emerald Avenue, Ortigas Center, Pasig City 1605.
Website: http://www.maersk.com

SPi Technologies – Employee Relations Specialist

May 26, 2010 Author: ninja | Filed under: SPI technologies

Employee Relations Specialist

* Creates relevant materials and uses different communication tools to keep employees informed and updated on various employee relations programs.
* Attends to complaints and inquiries of employees regarding Code of Conduct.
* Implements the Exit Procedure

QUALIFICATIONS:

* Candidate must possess at least a Bachelor’s/College Degree in Social Science/Sociology, Human Resource Management, Psychology or equivalent.
* Required skill(s): Knowledge in Labor Code, Employee Relations Processes.
* At least 2 year(s) of working experience in the related field is required for this position.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Human Resources or equivalent. Job role in Employee/Labour Relation or equivalent.
* 1 Full-Time positions available.

Company Name :
SPi Technologies Inc.
Industry :
Computer / Information Technology (Hardware)
Type of Company :
Private Limited Company, Local Based Company
Location :
SPi Buidling Pascor Drive Santo Nino Paranaque 1700
Company Fax :
+632 8517119

URGENT: Collections and Training Specialist
(National Capital Reg)

Requirements:

* Graduates of BS Business Administration/Commerce/Economics/Financial Management or its equivalent are encouraged to apply.
* Front liner type.
* Background in Call Center is an advantage but not required.
* Experience in collections is an advantage but not required.
* Applicants must have at least one year working experience in cutomer service or collections.
* With good oral and written communication skills.
* Must have good interpersonal and negotiation skills.
* Must be knowledgeable in MS Office applications specifically MS Excel.
* Not more than 27 years old.
* Full-Time positions available.

Interested applicants may email their resume at hr.compensation@megaworldcorp.com
or you can apply in person at
the Ground Floor of The World Centre Building, 330 Sen. Gil Puyat Avenue, Makati
and look for Mark of Human Resources Department.

Consumer Solutions Specialist (for a Pioneer Account)
(National Capital Reg – Ortigas Center, Pasig)

Responsibilities:

* Respond accurately to customer inquiries regarding products and services, update customer information, and sign up for new services
* Communicate through inbound and outbound telephone calls, and through emails
* Upsell supporting products and services to increase revenue
* For the Sales Support group, make outbound calls to promote or cross-sell the client’s products and services

Requirements:

* Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
* Above average oral and written communication skills.
* At least 1 year(s) of working experience in the BPO industry handling either Customer Service or Sales accounts is required for this position. Exposure to Account Management is a plus.
* Applicants must be willing to work in Ortigas Center,Pasig and the night shift.
* 100 Full-Time positions available.

What await the successful applicants are:

Very competitive salary packages, and nontaxable allowances
HMO Coverage, which is extended to the dependents.
Paid leaves (some of which are converted to cash at the end of the year)
Refundable government contributions at the end of the year
Travel opportunities to the US
Eligibility to loans

If you think you are who we need, let us know!
Email us: jobs@lwsmedia.com / cara.cruz@lwsmedia.com (please attach your resumes with the email)
Call us: 635-5733 / 0917-533-4447 and look for Arlene or Cara

We also accept walk-in applicants from Mondays to Fridays, 8AM to 6AM the following day.

A great career is waiting for you here. We hope to see you soon!

LWS Media Philippines, Inc.
Recruitment Office:
18th Floor, Unit 1801, Antel Global Corporate Center
Julia Vargas Avenue, Ortigas Center, Pasig City

Accounts Receivables Specialist
(National Capital Reg)

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , Economics, Finance/Accountancy/Banking, Business Studies/Administration/Management or equivalent.
* Basic Accounting skills, i.e. you will understand what accounts receivable duties entail.
* Excellent data entry skills
* Assertiveness, you will be confident enough to call a business that owes us money and press them (politely and professionally) to pay us.
* Customer service skills.
* Patience and attention to detail. You will need to keep detailed records of all your calls to clients.
* Politeness at all times but firmness
* Commitment to team environment
* The drive to follow up all calls until money is received.
* At least 2 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Banking/Financial Services or equivalent.
* 3 Full-Time positions available.

For more info, please check our company website at www.ippcs.com.au

Visit us at 9F Sun Plaza Bldg. Princeton St., Shaw Blvd. Mandaluyong
Monday – Friday 8am – 3pm
Bring a copy of your updated resume and 2×2 ID picture.

Company Name :
IPP Technologies Inc. – Philiippine Office
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
9th Floor SunPlaza Building 1507 Princeton St. cor. Shaw Boulevard Mandaluyong City 1550
Company Fax :
534 2480
WebSite :

http://www.ippcs.com.au

VCC Link Makati – Accounts Receivable Specialist

Jan 20, 2010 Author: ninja | Filed under: VCC Link

Accounts Receivable Specialist (A/R, Collections)
(National Capital Reg – Taguig City)

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in Mathematics, Computer Science/Information Technology, Business Studies/Administration/Management, Marketing, Finance/Accountancy/Banking, Commerce or equivalent.
* Required skill(s): Billing, Daily Outstanding Balance, Collections.
* Preferred skill(s): Accounts Receivables.
* Required language(s): English.
* At least 3 year(s) of working experience in the related field is required for this position.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Finance – General/Cost Accounting or equivalent. Job role in Financial Accounting & Reporting or Management/Cost Accounting/Business Analyst.
* 10 Full-Time positions available.

Vital Call Center Link (VCC Link), Inc.
2012 Cityland 10, Tower 1, HV Dela Costa St., Salcedo Village Makati City -.
Website: http://www.vcclnk.com

IBM Daksh – Quality Assurance Specialist

Jan 19, 2010 Author: ninja | Filed under: IBM Daksh

Quality Assurance Specialist
(National Capital Reg – Shaw Blvd., Mandaluyong)
Responsibilities

* Lead / Supervise all aspects of Quality excellence with emphasis on continuing to improve operating results and strengthening underlying processes.
* Providing Operational floor management by monitoring service levels, making appropriate decisions and regular monitoring of quality.
* Regular Client interfacing for feedback and Quality updates.
* Review Quality parameters and make changes whenever necessary in consultation with Operations.
* Defining the quality parameters to the call agents and QA’s and defining the scope of improvisation.
* Coaching , mentoring and training the team.
* Applicants should be Filipino citizens or hold relevant residence status.

Requirements

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Preferably Senior Quality Assurance Specialist specializing in Customer Service and with strong Sales and Technical background specifically in handling an accounting software.
* At least 4 year(s) of working experience in the related field is required for this position.
* BPO experience operations preferred.
* Past experience of projects and implementations.
* Applicants must be willing to work in Mandaluyong.
* Applicants should be Filipino citizens or hold relevant residence status.
* Background in handling a technical account.
* APPLICANT MUST BE AVAILABLE FOR ASAP!

IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Boulevard
Mandaluyong City

Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall

Teamspan Asia – Business Development Specialist

Jan 19, 2010 Author: ninja | Filed under: Teamspan Asia

Business Development Specialist
(Alabang, Muntinlupa)

Responsibilities:
The Business Development Specialist is expected to primarily:

• Open new accounts/ create new business

• Make sales calls, primarily to the U.S.

• Set sales achievement targets and meet them successfully

• Create, send, and track email blasts to specified audiences and follow-up via telephone and email to convert them into customers.

• Research and develop various databases in target markets

• Track contacts made with real-time input of contact activity and results for daily and ongoing progress reports.

• Learn our services and how they apply to the specific accounts being pursued

• Become proficient in demonstrating our audio and web presentation services

• Share the retention objectives and coordinate effectively with the client retention team in both the Atlantic (U.S.) office and the Pacific office (located in Alabang, Muntinlupa).

Qualifications

• Enthusiastic, smart, sales oriented.

• Must be able to adapt to changing roles, be a team player and have the ability to multitask

• Must be a good communicator, pay very close attention to detail, and have an eagerness to learn

• Goal-oriented, with the ability to work until the job is done in order to meet tight deadlines

• Excellent voice and written communication skills and mastery of English, both spoken and written, are essential.

• Comfortable working with computers and using the internet.

• Must be willing to work in the Alabang, Muntinlupa area with work hours from Monday to Friday, 8:30PM to 6:00AM (Manila time) with weekends and U.S. Holidays off.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree, any field.

* Required language(s): English

* At least 2 year(s) of working experience in the related field is required for this position.

* Applicants must be willing to work in Alabang,Muntinlupa.

* Preferably 1-4 Yrs Experienced Employees specializing in Sales – Telesales/Telemarketing or equivalent.

* 2 Full-Time positions available.

We are a company that cares about each other and our customers. The right person is someone who is always happy to help others.

The successful applicant will be offered a competitive compensation and benefits package.

Teamspan Asia Inc./Civicom Inc.
Unit 7A Unioil Center Madrigal Business Park Muntinlupa

VCC Link – Accounts Receivable Specialist

Jan 18, 2010 Author: ninja | Filed under: VCC Link

Accounts Receivable Specialist (A/R, Collections)
(National Capital Reg – Taguig City)

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in Mathematics, Computer Science/Information Technology, Business Studies/Administration/Management, Marketing, Finance/Accountancy/Banking, Commerce or equivalent.
* Required skill(s): Billing, Daily Outstanding Balance, Collections.
* Preferred skill(s): Accounts Receivables.
* Required language(s): English.
* At least 3 year(s) of working experience in the related field is required for this position.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Finance – General/Cost Accounting or equivalent. Job role in Financial Accounting & Reporting or Management/Cost Accounting/Business Analyst.
* 10 Full-Time positions available.

Vital Call Center Link (VCC Link), Inc.
2012 Cityland 10, Tower 1, HV Dela Costa St., Salcedo Village Makati City -.
Website: http://www.vcclnk.com

PHILIPPINE CORPORATE – Business Communications Specialist (Events)
RESPONSIBILITIES:

* The Business Communications Specialist (BCS) will coordinate center and enterprise level communications, assess overall communication processes, determine and recommend areas of improvement to the communications process, and coordinate center level recognition programs.

REQUIREMENTS:

* Graduate of any 4 year course
* Supervisory / Leadership experience
* Project Specific Experience
* Strong technical & analytical aptitude
* Call center communications experience
* Business impact and process analyst experience
* Excellent presentation skills and be able to address large group audiences
* Proficient with all applications within the MS Office Suite
* Excellent written and verbal communication skills
* Strong technical writing skills
* Methods & Procedures documentation experience
* Budget, and event planning experience
* Contest and recognition program implementation and development
* Understanding of web programming language applications helpful
* Project management experience
* Must be willing to work in Iloilo.

Company Name :
TeleTech Customer Care Management Phils., Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634
WebSite :

http://hirepoint.com

TeleTech Jobs – Support Center Specialist

Dec 22, 2009 Author: ninja | Filed under: Teletech Philippines

ILOILO – Operations Support Center Specialist
RESPONSIBILITIES:

REQUIREMENTS:

* 2 or 4 year college diploma preferred.
* Ideally with Workforce Management or real time monitoring experience
* Call Center Operations experience
* Previous workforce management experience preferred
* Strong verbal and written communication skills
* Ability to interact with all levels of management, including external customers.
* Ability to build and maintain strong working relationships
* Strong computer skills
* Previous experience in schedule management systems a strong plus
* Intermediate to advanced MS Excel knowledge
* Knowledgeable in Microsoft access, visual basic and excel macro
* Strong analytical skills
* Ability to make timely and solid business decisions
* High energy individual with a proactive nature
* Flexible in schedule availability to support 24×7 operations
* Must be willing to work in Iloilo

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

Company Name :
TeleTech Customer Care Management Phils., Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634
WebSite :

http://hirepoint.com

LIPA – Agent Talent Acquisition Specialist
RESPONSIBILITIES:

REQUIREMENTS:

* Graduate of any four-year course
* Excellent oral, written and interpersonal communication skills
* Has time management and organizational skills
* Must be willing to work in Lipa

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

Company Name :
TeleTech Customer Care Management Phils., Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634
WebSite :

http://hirepoint.com

Human Resources Specialist Compensation and Benefits code: DSA
(National Capital Reg – The Fort)

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in Human Resource Management, Psychology or equivalent.
* Candidate must have 2 years work experience in HR with exposure in Compensation and Bendfits, tax structure, labor laws and payment patterns.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 5 Full-Time positions available.

Company Name :
John Clements Consultants, Inc.
Industry :
Human Resources Management / Consulting
Type of Company :
Private Limited Company, Local Based Company
Location :
Level 12-B LKG Tower 1608 Ayala Ave. Makati City 1200
Company Fax :
8941687

VCC Link – Technical Support Specialist

Dec 2, 2009 Author: ninja | Filed under: VCC Link

Technical Support Specialist (PRE SALES ENGINEER) TAGUIG SITE – 25-27K Salary Package
(National Capital Reg)

RESPONSIBILITIES:

* THIS IS AN ENTRY LEVEL BUT THE POSITION REQUIRED SKILLS OF A LEVEL 2 TECHNICAL SUPPORT.

* The position requires an extensive knowledge with different IT gadgets and the latest electronic equipment in the market(Systems- Notebooks, Laptops, Servers, Networking, Video, Imaging, Printing, Software, Storage and Peripherals). The Pre-Sales Solutions Engineer serves as a consultant to the re-sellers, providing them with technical information on the products that the re-sellers have in their clients’ purchase orders . A business to business transaction, the PSE will not be doing direct selling but will help the re-sellers to facilitate the sales by providing information. The PSE, as previously described, is more up-to-date and informed on the I.T. Trends, therefore steps up to generate sales and revenue thru cross-selling and up selling of tangible products, which the resellers were unable to identify due to lack of wide technical awareness.

REQUIREMENTS:

* LOCATION : FORT BONIFACIO, TAGUIG CITY
* SCHEDULE : FIXED NIGHT SHIFT – 9PM – 6AM

* Willing to work for a Top 100 Fortune Company
* Resides within NCR or National Capital Region (Taguig, Quezon City, Makati, Metro Manila, etc).
* Has at least 1 year work experience in a previous company, preferably in a Call Center / BPO.
* Graduate of a reputable school, preferably a computed related course (Computer Science, Information Technology, Engineering, etc.)
* Knowledgeable of the following :Â Systems (Notebooks/Desktop & Servers), Networking, Software & Peripherals. Extensive knowledge on Video, Imaging & Printing (Video cards, digital camera, printer & scanner), Software and Storage, Acrobat, Antivirus and Anti spy ware.
* Above average English communication skills.
* Internet savvy and technically trendy.
* Up to date with latest technology, gadgets, computer software and hardware.
* 25-27K Compensation Package with excellent benefits
* LIMITED SLOTS! APPLY NOW

Vital Call Center Link (VCC Link), Inc.
2012 Cityland 10, Tower 1, HV Dela Costa St. Salcedo Village Makati City.
Website: http://www.vitalcallcenterlink.com

Etelecare Makati – Network Support Specialist

Nov 12, 2009 Author: ninja | Filed under: eTelecare

Network Support Specialist – Makati City
(National Capital Reg – Makati City)

Responsibilities:
As a technical support representative, you’ll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests such as networking, computer hardware or software. You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.

Requirements:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.

* With IT inclination; familiar with Internet connection, Windows 98 and various Operating Systems and Hardware troubleshooting.

* Excellent English communication skills.

* Good problem solving and decision making skills.

* Applicants should be Filipino citizens or hold relevant residence status.

* Willing to be assigned in our Makati site.

* Fresh graduates/Entry level applicants are encouraged to apply.

* Full-Time positions available.

eTelecare Global Solutions

MAKATI
12/F PBCom Tower,
Ayala Ave.
click here to view MAKATI site Map

ALABANG
G/F Plaz@ A Bldg.
Northgate Cyberzone
Filinvest Corporate City
click here to view ALABANG site Map

SHAW
Upper G/F,
Worldwide Corporate Center,
Shaw Blvd.
click here to view SHAW site Map

QUEZON CITY
2/F CyberOne Bldg.,
Eastwood City
click here to view QUEZON CITY site Map

Recruiting Hotline: (02) 580.6530

For more information, visit our career website:

www.etelecarecareers.com

Etelecare Cebu – Network Support Specialist

Nov 11, 2009 Author: ninja | Filed under: eTelecare

Network Support Specialist – Cebu City
(Central Visayas – Cebu City)

Responsibilities:

* As a network support specialist, you’ll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for Internet connection and VoIP (Voice-over-internet). You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.

Requirements:

* Must have finished a four-year course in college.
* If undergrad of at least 2 in college, must have a call center experience for 6 months.
* With IT inclination; familiar with Internet connection and Network troubleshooting.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

eTelecare, a Stream Global Services Company
2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000.
Tel: (02) 580.65.30
Website: http://www.etelecarecareers.com

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