Aug 13, 2011
Author: ninja | Filed under: Teletech Philippines
Responsibilities:
Candidate should demonstrate competency in Windows based environment, keyboarding proficiency and use of automated systems.
Provide world class customer service and excellent support to client’s customer general inquiries related to handset plans, features, pricing, upgrades, and exchanges.
Requirements:
Candidate must have completed at least 2 years in college/Associate or two year course/Bachelor’s/College Degree in any field. Average to Above Average English Communication Skills. Willing to work on shifting and graveyard. Amenable to work in CYBERGATE PIONEER, MANDALUYONG CITY .
Aug 13, 2011
Author: ninja | Filed under: Teletech Philippines
Job Responsibilities:
Receive inbound calls from customers and resolve service issues in order to prevent cancellations.
Educate customers regarding benefits of products, and resell the value of equipment, coverage area, pricing, and availability.
Job Requirements:
Candidate must have completed at least 2 years in college with no back subjects or finished a 2 year course or Bachelor’s Degree in ANY FIELD.
With outstanding communications, presentation and interpersonal skills and enthusiasm, passion and belief.
Possess an ability to work in an independent fashion and little supervision.
Preferrably with 6 months year call center experience.
Strong problem solving and analytical skills.
Can adapt easily to a dynamic environment.
Able to meet or exceed monthly sales target.
Active listener and keen on details.
Willing to work on shifting and graveyard schedule.
Willing to be assigned in CYBERGATE PIONEER, MANDALUYONG CITY
Aug 13, 2011
Author: ninja | Filed under: Teletech Philippines
Responsibilities:
Answers incoming calls and emails promptly and in accordance with established call/email -handling procedures
Provides concise, quality customer service in a professional and courteous manner for client projects
Performs related work as required and works on special projects, as requested.
Interacts with fellow team members to enhance project performance.
Requirements:
Associate Degree or finished with 2nd year college
1 year customer service experience
Strong written and verbal communication skills
Knowledge of MS-Office products: Mail, Word & Excel
Telephone courtesy skills
Computer knowledge
Data entry ability
Aug 12, 2011
Author: ninja | Filed under: Teletech Philippines
Responsibilities:
Answers incoming calls and emails promptly and in accordance with established call/email -handling procedures Provides concise, quality customer service in a professional and courteous manner for client projects Performs related work as required and works on special projects, as requested Interacts with fellow team members to enhance project performance
Requirements:
Completed at least two years in college with no back subjects or graduate of Bachelors or Associate Degree. Experience in wireless routers, computer security and computer networks. Strong verbal communications skills. Ability to work flexible hours including evenings and some holidays. Willing to be assigned in Makati.
Aug 12, 2011
Author: ninja | Filed under: Teletech Philippines
Responsibilities:
Answers incoming calls and emails promptly and in accordance with established call/email -handling procedures Provides concise, quality customer service in a professional and courteous manner for client projects Performs related work as required and works on special projects, as requested Interacts with fellow team members to enhance project performance
Requirements:
Completed at least two years in college with no back subjects or graduate of Bachelors or Associate Degree. Experience in wireless routers, computer security and computer networks. Strong verbal communications skills. Ability to work flexible hours including evenings and some holidays. Willing to be assigned in Makati.
Aug 12, 2011
Author: ninja | Filed under: Teletech Philippines
Responsibilities:
Answers incoming calls and emails promptly and in accordance with established call/email -handling procedures Provides concise, quality customer service in a professional and courteous manner for client projects Performs related work as required and works on special projects, as requested Interacts with fellow team members to enhance project performance
Requirements:
Completed at least two years in college with no back subjects or graduate of Bachelors or Associate Degree. Experience in wireless routers, computer security and computer networks. Strong verbal communications skills. Ability to work flexible hours including evenings and some holidays. Willing to be assigned in Makati.
Aug 12, 2011
Author: ninja | Filed under: Teletech Philippines
Responsibilities:
Answers incoming calls and emails promptly and in accordance with established call/email -handling procedures Provides concise, quality customer service in a professional and courteous manner for client projects Performs related work as required and works on special projects, as requested Interacts with fellow team members to enhance project performance
Requirements:
Completed at least two years in college with no back subjects or graduate of Bachelors or Associate Degree. Experience in wireless routers, computer security and computer networks. Strong verbal communications skills. Ability to work flexible hours including evenings and some holidays. Willing to be assigned in Makati.