Responsibilities:

Requirements:

• College Graduate preferably Communications or any related course
• Minimum of one year previous people management and account coordination experience
• 1 year of training experience preferred
• Fluent English communication skills both written and spoken
• Customer service and/or training experience in a call center, retail, or technical industry is an asset
• Professional customer service skills: solutions mindset, helping nature, passion for the customer and the customer experience
• Ability to handle difficult or irate customers effectively
• Ability to set expectations and deliver information in a positive way
• Ability to learn quickly and adapt to high change
• Demonstrated multi-tasks with ability to work in a fast-paced environment
• Ability to work independently as well as in a team
• Available to work flexible hours to support hours of operation
• Detail and process oriented, able to execute programs and be results driven
• Proficient in the use of computers and familiarity with Microsoft Word, Excel, and PowerPoint
• Proven analytical, excellent communication and time management skills
• Comprehensive knowledge of quality assurance practices and processes
• Comprehensive experience with all aspects of training (assessment, development, facilitation, analysis, etc.) in a call center environment
• Must be willing to work in Quezon City.

Inbound Sales Representatives – 100 available slots
(National Capital Reg)
Responsibilities:

* Provides inbound / outbound calls in a timely and professional manner
* following prescribed processes and schedules repair service for the customer
* Proactively converts inquiry calls into sales.
* Deal with customer inquiries, verifies order and other information, or transfer the customer to correct source in order to provide the best service for the given situation.

Requirements:

* Customer service & Sales-oriented
* Should be able to communicate in English (written and verbal)
* Sales skills and 6 month sales experience gained in a BPO company
* With Negotiating Skills
* At least 18 years old and above
* Candidates should have completed at least two years in college/ vocational program
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to work on shifting schedules, weekends and holidays
* Applicants who could provide their SSS no. and NBI clearance will be prioritized

Sitel Talent Acquisition and Resource Hub (STAR Hub)
2nd Floor Centerpoint Building
Julia Vargas Avenue cor. Garnet Road, Ortigas Center
Pasig City 1600
Tel.: 860-1111
Fax: 634-5414

S.T.A.R. Hub Schedule:
Mondays to Fridays
9:00 AM to 6:00 PM
Walk-in applications are strongly encouraged.

Got a Sitel Career Question? Ask OCA (Online Career Assistant)!
Yahoo Messenger: siteljobs@yahoo.com
9:00 AM -6:00 PM
Mondays to Fridays

Sitel Careers Live!
Listen to Call Center Cafe by tuning in to DZEC 1026 kHz (AM Station) or
or visit http://121.96.71.137:8000/listen.pls using iTunes, WinAmp, or VLC players
every Monday, Wednesday and Friday
5:30 pm to 6:30pm

Sales Call Center Agents. M2NAC 118
(National Capital Reg – Makati City, Taguig City, Mandaluyong City)

REQUIREMENTS:
* We accept undergrads and fresh graduates but preferably worked in a call center company in a year.
* Candidates should have EXCELLENT COMMAND of the English language.
* Applicants should be Filipino citizens or hold relevant residence status.
* Candidates should be willing to work on graveyard or day shifts, weekends and holidays with rotating schedules.
* Applicants should have high motivation to work for a fast-paced and dynamic work environment.
* Should have high motivation to work with American customers, clients and merchants via phone or email.
* Should have strong computer navigation and typing skills with knowledge of Microsoft Office application.
* This position requires a strong sales desire while being quality and customer focused. Must have a positive attitude, a desire to succeed and be goal driven.

JOB FAIR ON NOV4 at 9AM- PLEASE LOOK FOR NINA
WE ACCEPT WALK IN APPLICANTS— PLS LOOK FOR NINA CANONERO for this Account!!! PLS PROCEED TO 2295 JANNOV PLAZA PASONG TAMO EXT. MAKATI CITY. <<>>

ExcelAsia Training and Development Inc.
2/f Bldg. 2, Jannov Plaza, 2295 Pasong Tamo Ext. Makati City -.

Customer Service Representative (Banking/Sales Cebu)

RESPONSIBILITIES:

* eReps are the dynamic and highly-driven customer service representatives of Aegis PeopleSupport. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns.

REQUIREMENTS:

* At least two (2) years of college education
* Strong customer service/sales skills
* Problem-solving and analytical skills
* Excellent English communication skills
* Willing to work in shifts
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to work in Cebu City

AEGIS PEOPLESUPPORT INC.
Aegis PeopleSupport Center, Ayala Ave. cor. Sen. Gil Puyat Ave., Makati City 1299.
Website: http://www.peoplesupport.com/people.asp

Bahasa-Indonesia Sales Representative (for Immediate Hiring)
(National Capital Reg)

Responsibilities:

* Their main responsibility is to interface with our client’s customers to provide customer service and making sales. Interaction with customer may be via a number of different mechanisms, including: phone, e-mail and web chat.

* Bahasa-Indonesian Multilingual Sales Representatives will work in a professional environment, using PCs and the telephone to communicate with customers. They are required to be extremely flexible in their work hours, including working during U.S. daytime hours (night in the Philippines).

* All Bahasa-Indonesia Multilingual Sales Representatives will be working on a day-shift schedule. This entails working eight (8) hours a day (excluding lunch break), 5 days a week, including Holidays. Rest days may or may not fall on Saturdays and Sundays and/or Holidays.

Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Required skill(s): Microsoft Offices, Internet connections.
* Preferred skill: Sales Experiences.
* Required language(s): Proficient in the Bahasa-Indonesia Language, and conversational on the English language
* Applicants should hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

eTelecare, A Stream Global Services Company
2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000.
Tel: (02) 580.65.30
Website: http://www.etelecarecareers.com

Company Name: eTelecare
Position: Customer Service Associates

Qualifications
- Excellent command of the English Language, both oral and written
- Previous customer service experience an advantage but not required
- Computer literate with above average typing skills
- Willing to work in shifts, including graveyard: open to working in Alabang, Muntinlupa City.

Job Description

- The candidate will be responsible for directly interfacing with our clients/customers, in providing superior customer service, sales and support via phone.
- Must possess a bachelor’s degree of any business related course for those willing and interested to be assigned to Financial Services accounts.

Interested Applicants may send their resume to: manila.recruiting@etelecare.com, alabang.recruiting@etelecare.com, ceburecruiting@etelecare.com