• Classify or complete follow-ups on all calls
• Provides concise, quality customer service in a professional, timely and courteous manner for the client’s project.
• Answers incoming customer inquiries promptly regarding the client’s services.
• Provides information to customers and assists or trains customers to use on-line services
• Enhances customer relationship through identification of customer needs/opportunities.
• Responsible for answering incoming calls promptly and in accordance with established call-handling procedures.
• Interacts with fellow team members to enhance project performance.
• Works on special projects, as requested.
• Perform other duties as assigned.
• Adheres to all company policies and procedures.

• Candidate must have completed at least 2 years in college with no back subjects or finished a 2 year course or Bachelor’s Degree.
• Has strong Oral and Written English Communication Skills.
• Preferrably with 3 months customer service or sales experience in BPO or Non BPO industry.
• Strong problem solving and analytical skills.
• Customer Service Oriented.
• Applicants must be willing to work in Makati.
• Willing to work on shifting and graveyard schedule.

• Classify or complete follow-ups on all calls
• Provides concise, quality customer service in a professional, timely and courteous manner for the client’s project.
• Answers incoming customer inquiries promptly regarding the client’s services.
• Provides information to customers and assists or trains customers to use on-line services
• Enhances customer relationship through identification of customer needs/opportunities.
• Responsible for answering incoming calls promptly and in accordance with established call-handling procedures.
• Interacts with fellow team members to enhance project performance.
• Works on special projects, as requested.
• Perform other duties as assigned.
• Adheres to all company policies and procedures.

• Candidate must have completed at least 2 years in college with no back subjects or finished a 2 year course or Bachelor’s Degree.
• Has strong Oral and Written English Communication Skills.
• Preferrably with 3 months customer service or sales experience in BPO or Non BPO industry.
• Strong problem solving and analytical skills.
• Customer Service Oriented.
• Applicants must be willing to work in Makati.
• Willing to work on shifting and graveyard schedule.

Technical Support Representative (Call Center Agent – Telecommunications)
(National Capital Reg – Makati)

RESPONSIBILITIES:

* Provide excellent technical support service for one of the world’s leading Smart Phone products
* Provide customer support and technical issue resolution via E-Mail, phone and chat
* Provide information on products and services.
* Provide solutions for technical and service issues.
* Handling customer inquiries and complaints.

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Excellent understanding of the English language (oral and written)
* At least 2 years of working experience in offshoring call center field is required for this position.
* Familiar with PC and digital consumer electronic products.
* Strong knowledge with mobile phone operating system (Android and Windows Mobile)
* Experience with GSM, CDMA or GPRS products is preferred.
* Good interpersonal, communication and presentation skills
* Be able to maintain pleasant communication with good customer service sense and self-control.
* Experience as technical support in a call center environment, particularly in troubleshooting is an advantage
* With customer service experience in US or ANZ is a definite advantage
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Applicants should be Filipino citizens or hold relevant residence status.

Company Name :
Orion Network Executive Source
Industry :
Human Resources Management / Consulting
Type of Company :
Private Limited Company, Local Based Company
Location :
Unit 105 Columbia Towers, Ortigas Ave., Wack Wack Mandaluyong City

Customer Service Representative
(National Capital Reg)

Responsibilities:
Under general supervision and according to establish policies and procedures, perform all functions related to receiving telephone calls, taking messages and directing calls or messages to the appropriate individuals within the Firm. Perform other duties as required.

Tasks:

* Reports to and takes direction from the Office Services Manager
* Operates a multi-line telephone console in order to relay incoming, outgoing and intra-system calls
* Receive telephone calls and directs the calls to the appropriate Partners and employees.
* Record oral information from callers and then communicate the information to attorneys and staff through phone mail and message slips.

Additional Responsibilities:

* Properly handle threatening, harassing or fraudulent calls from time to time.
* Update monthly telephone directory card; arrange for proofreading, copying and distribution to all U.S. offices.
* Participate in yearly goal setting with Manager. Meet or exceeds yearly goals, seeking managerial guidance and support, if necessary, in order to do so.

Requirements:

* Candidate must possess at least a Vocational Diploma (2-year course) or Bachelor’s/College Degree in any field.
* Pleasant voice and professional demeanor in order to deal with diverse group of attorneys, clients, vendors and staff and give a positive impression on the Firm. The ability to communicate by telephone and provide information with courtesy and tact.
* Ability to operate telephone equipment and record messages.
* Operate standard office equipment, including personal computer and copier.
* At least 1 year of working experience in the Call Center Industry.
* Must be open to work in Makati.
* Must be open to work on a graveyard or shifting schedule.
* Full-Time positions available.

Company Name :
Corporate Executive Search, Inc.
Industry :
Human Resources Management / Consulting
Type of Company :
Private Limited Company, Local Based Company
Location :
Suite 1115 Medical Plaza Bldg., Amorsolo cor. Dela Rosa Sts., Legaspi Village Makati City 0

Technical Support Representative – AU ADSL Account
PHP 16000 – 22000
(National Capital Reg)

♠ Provide customer satisfaction by effectively handling customer problems through   diagnosis and providing of solutions for technical and service issues.

REQUIREMENTS:
• Completed 2 years in college or a 2 year vocational course.
• Average to excellent English verbal communication skills.
• Must have good judgment and problem-solving skills.
• Computer literate and must be proficient in keyboarding.
• Ability to analyze complex technical issues.
• Willing to work on shifting schedules.
• Full-time positions available.

We offer our candidates the best packages:
♦ Competitive salary and benefits (medical benefits).
♦ Fast career growth
♦ Fun environment
♦ Work location

ON-LINE APPLICANTS ARE IMMEDIATELY PROCESSED
Office hours: 9:00 am to 3:00 pm, Mondays to Fridays
Please bring 4 copies of updated resumé and be in Smart casual attire

Company Name :
JobStreet SELECT
Industry :
Human Resources Management / Consulting
Type of Company :
Private Limited Company
Location :
8th Floor Robinsons Cybergate Tower 3, Pioneer St., Mandaluyong City
Company Tel :
+63 (02) 689-1106 to 09
Company Fax :
+63 (02) 633-6184
WebSite :

http://ph.jobstreet.com

Customer Service Representative (Travel and Hospitality/Manila)

RESPONSIBILITIES:

* eReps are the dynamic and highly-driven customer service representatives of Aegis PeopleSupport. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns.

REQUIREMENTS:

* At least two (2) years of college education
* Strong customer service and sales skills
* Problem-solving and analytical skills
* Excellent English communication skills
* Willing to work in shifts
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to work in Makati City

Company Name :
Aegis PeopleSupport Philippines Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
Aegis PeopleSupport Center, Ayala Ave. cor. Sen. Gil Puyat Ave., Makati City 1299
Company Fax :
02.885.8098

Customer Service Representative (Banking/Sales Manila)

RESPONSIBILITIES:

* eReps are the dynamic and highly-driven customer service representatives of Aegis PeopleSupport. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns.

REQUIREMENTS:

* At least two (2) years of college education
* Excellent English communication skills
* Strong customer service and sales skills
* Problem solving and analytical skills
* Willing to work in shifts
* Applicants should be Filipino citizens or hold relevant residence status.

* Fresh graduates are encouraged to apply
* Full-time positions available
* Required language(s): English.
* Willing to work in Makati City

Apply online via www.peoplesupport.com

We strongly encourage walk-in applications for eRep positions.

Visit us at any of our offices with your updated resume:

MANILA
PeopleSupport Center
Ayala corner Sen. Gil Puyat Avenue
Makati City
Mondays to Saturdays, 9:00 am to 5:00 pm
Manila HR Hotline (02) 755-2600

CEBU
e-Office 1, AsiaTown IT Park
Apas, Cebu City
Mondays to Saturdays, 9:00 am to 5:00 pm
Cebu HR Hotline (032) 234-8247

BAGUIO
PeopleSupport Center
SM Fiesta Strip
Harrison Road, Baguio City
Mondays to Fridays, 9:00 am to 5:00 pm

Technical Support Representative
(National Capital Reg)

Responsibilities:
Provide superb customer and technical assistance to international clients

Requirements:
*Completed at least 2 years in college or a 2-year vocational course
*At least 1 year(s) of working experience in the related field is required for this position.
*Good English communication skills
*Knowledge in basic troubleshooting
*Customer service-oriented
*Good problem solver
*Able to deliver fast solution to demanding customers
*Has the mental and emotional capacity to handle stress
*Sharp attention to details
*Applicant must be willing to work in Ortigas
*Applicants should be Filipino citizens.
*Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent. Job role in Customer Service – General or Call Centre Executive.
*Full-Time positions available

Offshoring has state-of-the-art, best-in-breed technology quartered in its spacious office in Ortigas, Pasig City, where it holds a modernistic and highly functional swimming pool and cafeteria, all for the employees’ advantage, efficiency, and well-being. Attractive and competitve salary awaits the qualified candidate. Kindly submit your updated resume to highpayingcareers@offshoring.com

Company Name :
Offshoring Inc
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
27F Tycoon Centre, Pearl Drive Ortigas Center Pasig City 1227
Company Fax :
(02) 7060648

Vendor Rebates Representative
(National Capital Reg)

Responsibilities:

* Responsible for processing Price Protection claims with speed and accuracy in a fast-paced environment.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Finance/Accountancy/Banking or equivalent.
* Required skill(s): Data Entry, Microsoft Office applications.
* At least 3 year(s) of working experience in the related field is required for this position.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent. Job role in Others or equivalent.
* 2 Full-Time positions available.

STRIVE
a Division of Q2 HR Solutions, Inc.
Suite 1900, 139 Corporate Center Valero St Corner Sedeno St. Salcedo Village
Makati City.
look for Emman or Ian
T: 812.6508

5trive a Division of Quaerito Qualitas Inc.
unit 1900 139 Corporate Center Valero salcedo Vill Makati City -.

Technical Service Representative
(National Capital Reg – EDSA Central, Mandaluyong City)
Responsibilities

* Responsible for providing excellent technical support service by phone for one of the world’s leading manufacturers of Consumer Electronics

Requirements

* Excellent English communication skills
* Highly proficient in computers and internet applications
* Completed at least 2 years of college education, or a 2-year diploma/certificate course, preferably in an Engineering or Computer-related field
* Experience as technical support in a call center environment, particularly in troubleshooting, is a definite advantage
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Familiarity with the Mac OS, or certification on A+, NET or Cisco CCNA is preferred but not required
* Fresh graduates or those without previous work experience are also welcome to apply Premium pay is offered to candidates with previous international contact center experience
* Applicants should be Filipino citizens or hold relevant residence status.

MANDALUYONG CITY – IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Boulevard
Mandaluyong City

Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall

QUEZON CITY – IBM Daksh Recruitment Center
IBM Building E, 2nd Floor
UP-Ayala Techno Hub, Commonwealth Avenue
Diliman, Quezon City

Landmarks:
- University of the Philippines Campus

Inside Sales Representative
(National Capital Reg)

Responsibilities:

The Inside Sales Representative (ISR) is a staff position reporting to the Sales Manager. This position has no direct reports. The ISR serves as a First-Line Contact for clients and is responsible for developing and maintaining partnerships with clients to increase business and client satisfaction. The success of the Sales Representative will be measured by the contributions he is able to make in terms of business revenue, prospecting new clients, cold calling, preparing proposals and consistently reaching 100% of quota attainment. Responsibilities:

* Provide direct marketing and manage sales leads
* Maintain customer, prospects and competitor databases
* Generate new business through outbound calls and follow up on incoming sales leads
* Handle all sales inquiries (phone and email) and update clients with status of their orders (e.g. production, shipment, credit, etc.)
* Collaborate ideas for customer’s choice of promotional products and provide updates on new line products and hot novelty items
* Coordinate with suppliers for stock, special pricing and delivery dates

Requirements:

* Must possess at least a Bachelor’s/College Degree of any course in a reputable college or university.
* Must have worked as part of a sales team with at least 2 years of outbound sales experience in a call center or similar business
* Must have excellent English communication and writing skills
* Has excellent comprehension skills, able to read and understand directives
* Has the ability to make a reasonable / acceptable decision using available information in resolving customer issues
* Must be able to work with minimal supervision and be responsible for their orders
* Can accurately type by touch at least 40 words per minute
* Must be willing to work on a graveyard shift in the Ortigas Center area in Pasig City

Additional Requirements

* Detailed account of accomplishing sales goals over the last 2 years (closed sales vs. quota, team rank, special awards)
* Verifiable work related references (Name, Position, Contact Number)

Candidates will go through phone interview, face-to-face interview, reading comprehension, business writing tests and typing test.

Verifiable work related references (Name, Position, Contact Number, Relationship to Applicant) must be provided.

Company Name :
Branders.com
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
30/F UnionBank Plaza Meralco Ave. Cor. Onyx Road Ortigas Center Pasig City –
WebSite :

http://www.branders.com

Customer Service Representative – Credit Card Sales and Activation
(National Capital Reg)

RESPONSIBILITIES:

* Handles customer’s problems arising from credit card activation / re-activation. Requires upselling of product supported.
* Provides first line voice customer service. Accepts inbound calls.
* Receives transactions from users regarding customer service or related needs based upon the scope of support provided by contract to Sykes’ clients and ensures that all communication with customer is within the guidelines of the client.

REQUIREMENTS:

* Candidate must have attained at least 2 years in college
* Good English Communication Skills
* Required skill(s): Microsoft Windows.
* At least 1 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Sales – Telesales/Telemarketing or equivalent.
* 25 Full-Time positions available.
* Must be willing to do upselling
* Must be willing to work in Makati
* Must be willing to work on shifting schedules and split offs

Walk in at any of the following sites with a copy of your resume and a valid ID:

Sykes Asia, Inc.
19F One San Miguel Ave. Bldg. San Miguel Ave. cor Shaw Blvd. Pasig City
4F Sunnymede IT Center, 1614 Quezon Ave Quezon City
34F Burgundy Corporate Tower, 252 Senator Gil Puyat Ave. Makati City
Visit ph.sykes.com for the list of Sykes Recruitment Events.

Call Center Representative
(National Capital Reg)

Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
* Required language(s): English
* At least 2 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Sales – Telesales/Telemarketing or equivalent.
* 10 Contract positions available.

Company Name :
Sure Access Call Center
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
Prestige Tower Emerald Ave. Ortigas Center Pasig -

Risk Management Representative

Job Responsibilities :

*  Collaborates with Center of Excellence team members on documentation review, sample gathering, testing  and    reporting.

*  Supports continuous improvement and organization development activities

*  Participates in ad hoc area or global projects as required

*  Internal Controls Review

*  Controls Testing

REQUIREMENTS:

* Graduate of any 4 or 5 year Accounting or Business course

* At least 2 year(s) of working experience in the related field is required for this position.

* Audit or risk management experience

* Strong communication and organization skills

* Experience in Service Delivery processes and application of internal controls

* Project coordination experience

* Facilitation skills

* Virtual teaming experience

Company Name :
Accenture
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
5/F Makati Stock Exchange Ayala Avenue Makati City 1200

Customer Service Representative-BILINGUAL(Native Japanese)
(National Capital Reg)

Requirements:

* – MUST BE ABLE TO READ, WRITE AND SPEAK THE LANGUAGE -
* At least 18 years old and above.
* Call Center experience preferred but not required
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 30 Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.

Sitel Ortigas
2nd Floor The Centerpoint Building
Julia Vargas Avenue cor. Garnet Road,
Ortigas Center, Pasig City 1600
Tel.: 860-1111
Fax: 634-5414
Mondays to Fridays, 9am until 6pm
Walk-in applications are encouraged.

Technical Support Representative – Apply, Refer and get a chance to go to Boracay Tides on us!!!
(National Capital Reg – Urgent Quezon City, Makati City, Ortigas Center, Alabang, Mandaluyong City)

Requirements:

* Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* At least 1 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Technical & Helpdesk Support or equivalent. Job role in IT Support/Helpdesk or equivalent.
* Full Time positions available
* Applicants should be Filipino citizens or hold relevant residence status.

for more information please visit our website www.oneworldlc.com

Company Name :
One World Learning Center
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
21st Flr cybergate 3 Pioneer St. Mandaluyong City 1100
WebSite :

http://oneworldlc.ph/index.php

Customer Service Representative – START ASAP! – With or Without Experience WELCOME to APPLY! EPAF20
(National Capital Reg – Mandaluyong)

Responsibilities:

* SEND YOUR FULL NAME TO 0917-561-9237 FOR AN INTERVIEW SCHEDULE.

* COMPETITIVE BASIC SALARY
* + P3000 ATTENDANCE BONUS
* + 20% NIGHT DIFFERENTIAL
* + Health insurance
* + FREE SHUTTLE SERVICE FOR EMPLOYEES EVERYDAY
* With or Without experience are welcome to apply!!!
* Graduate of any four year course or accomplished at least second year college.
* Eighteen years old and above.
* Able to effectively communicate in English.
* Willing to work in various shifts including graveyard shifts
* Willing to work in ORTIGAS
* Proficient in Microsoft Office and Internet Explorer.

* Walk-in applicants are also welcome to apply. we are at 2295 Jannov Plaza Pasong Tamo Extension Makati. Kindly look for PATRICK

Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Required language(s): English.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 50 Full-Time positions available.

ExcelAsia: 2/F, Building 2, Jannov Plaza 2295 Pasong Tamo Extension Makati City 1200 Philippines Look for PATRICK 0917-561-9237

Customer Service Representative (Financial)
(National Capital Reg)

Requirements:

* Candidates must have finished at least 2 years in college
* Must have at least 6 months Call Center experience handling financial accounts
* Must have excellent English communication skills
* Willing to work on shifting schedules specially night/graveyard shifts and CAN START ASAP
* Applicants must be willing to work in Makati
* Fresh graduates/Entry level applicants are encouraged to apply
* 100 Full-Time positions available

Prime Manpower Resources Development Inc.
14 Bankmer Bldg. Ayala Ave. Avenue Makati City 1226.

CSR Customer Service Representative NEEDED ASAP! NO EXPERIENCE REQUIRED! [EPAF10]
(National Capital Reg – EDSA/ORTIGAS)

Responsibilities:

* COMPETITIVE BASIC SALARY
* + P3000 ATTENDANCE BONUS
* + 20% NIGHT DIFFERENTIAL
* + Health insurance
* + FREE SHUTTLE SERVICE FOR EMPLOYEES EVERYDAY
* With or Without experience are welcome to apply!!!
* Graduate of any four year course or accomplished at least second year college.
* Eighteen years old and above.
* Able to effectively communicate in English.
* Willing to work in various shifts including graveyard shifts
* Willing to work in ORTIGAS
* Proficient in Microsoft Office and Internet Explorer.

* Walk-in applicants are welcome. Visit our office at 2295 Jannov Plaza Pasong Tamo Extension Makati. LOOK FOR PATRICK 0917-561-9237

Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Required skill(s): Excellent Communication Skills.
* Required language(s): English.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 100 Full-Time positions available.

ExcelAsia: 2/F, Building 2, Jannov Plaza 2295 Pasong Tamo Extension Makati City 1200 Philippines Look for PATRICK 0917-561-9237

Dealer Service Representative (German Speaking)
(Southern Tagalog)

Responsibilities:

* Dealer Customer Support and Order Management
* Responsible for end to end dealer support and client relations, working with dealer executives to meet all needs
* Own the on time delivery of dealers orders and requirements by region, being personally accountable for customer satisfaction
* Manage the fulfillment of > $25 MM in revenue per region per year
* Direct support for Regional Sales Manager
* Report mission-critical business metrics and statistics
* Sales Order Booking
* Receive and qualify customer PO’s
* Check PO’s against allocation and book customer orders into ERP system (QAD),
* Send sales order confirmation to the customers within specified SLA’s
* Update and maintain existing sales orders as required
* Submit weekly reports on all the orders due to be shipped the following week etc.
* Customer RMA handling including assigning RMA nos. from ERP system, entering RMA’ in ERP system, flag open RMA’s and get them closed in timely manner
* Support Shipping/Logistics department for on time delivery e.g. print packing lists and forward to freight forwarders prior to the shipment, collect all the signed shipping docs and save it on the server prior to invoicing
* Invoicing: ship product in the shipment and send invoices to the customer
* Archive all the documents per SOX requirements
* Sales Analysis and Report Generation
* Extract data from the ERP system (QAD) and export into Excel format
* Create representative graphs of these exported data for qualitative and quantitative
* analysis purposes
* Generate reports on several performance factors for evaluative purposes

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in any field
* Required skill(s): Supply Chain, Revenue Responsibility, Customer Service.
* Preferred skill(s): Excellent Communication Skills, Computer Proficient, Good Organization skills.
* Required language(s): English and German.
* Preferably 1-4 Yrs Experienced Employees specializing in Merchandising or equivalent.
* Minimum of 2 years of experience in the call center industry
* Proficient with MS Office Applications esp. Excel, PowerPoint, and Outlook.
* Knowledgeable with Office Software such as ERP, MRP, and CRM.
* Superior written and oral communication and collaboration skills, and can deal with executives and business leaders
* Excellent listening and comprehension skills for complex issues, while managing at least 3 simultaneous computer applications
* Process oriented and trainable
* Demonstrated commitment to end customer and clients, and ability to foster long-term relationships with recurring customers
* Demonstrated ability to effectively multi task technical issues and maintain a high level of organization and process discipline
* Demonstrated an ability to take initiative and be proactive
* Possess leadership skills
* Be flexible to changes and be able to adapt quickly
* Be organized and attentive to details
* Applicants must be willing to work in Sta. Rosa.
* Applicants must be willing to work on a night shift schedule
* Applicants should be Filipino citizens or hold relevant residence status.

Sunpower Philippines Mfg. Ltd.-Shared Services Organization
100 East Main Ave., Phase 4, Special Economic Zone Laguna Technopark, Binan Laguna 0423.