Requirements:

• Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
• Required language(s): English
• Fresh graduates/Entry level applicants are encouraged to apply.
• 250 Full-Time positions available.
• At least 18 years old.
• 3 sets of resume and one valid ID.

equirements:

• Candidate must possess at least a Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree, Professional License (Passed Board/Bar/Professional License Exam), Post Graduate Diploma / Master’s Degree, any field.
• Fresh graduates/Entry level applicants are encouraged to apply.
• 250 Full-Time positions available.
• Must be 18 years old and above to apply
• Bring 3 sets of resumes

Company: Dell Philippines
Position: Customer Service Agents

Responsibilities:

* Direct all customers to the appropriate queue.
* Provide an excellent customer experience to all customers.
* De-escalating customers and following the proper escalation process when it fails.

Requirements:

* Fresh graduates of any course/less than 10 months of experience in a call center are encouraged to apply
* Possess excellent English Communication Skills
* Possess Good Telephone Etiquette Skills
* Well versed with MS Office and navigating open applications
* Prepared to work on shifting schedules
* Applicants must be willing to work in Quezon City
* Applicants should be Filipino citizens or hold relevant residence status

* Full-Time positions available
* Required language(s): English

Dell International Services Philippines, Inc.
2/F 1800 Eastwood Avenue, Eastwood City Cyberpark,
188E. Rodriguez Jr. Avenue,
Bagumbayan,
Quezon City – 1110
www.dell.com/manila
ph: 7283355

Company Name: IP Contact Center Outsourcing Inc. (IP CCO)
Position: Technical Support Representative

Responsibilities:

1. Make certain that all customer issues assigned to them are properly administered.
2. Be able to work independently and within a team environment.
3. Ability to exercise independent thought troubleshooting customer’s device and network deployments
4. Review and assess situations that may be varying between very simple to extremely complex network configurations without guidance.
5. Understanding of basic TCP/IP networking, XP, Win2000, NT, Win9x setup and administration, PC hardware architecture, and setup and configuration of current products
6. Working understanding of WAN protocols such as PPP (including PPPoE), DHCP, Frame Relay, etc
7. Knowing and assisting customers with issues regarding products: setup and configuration, maintenance, and integration with common third party products

Requirements:

1. One year technical support/customer services experience is a plus
2. Excellent communication skills both written and verbal as well as excellent organizational skills
3. Associate Degree preferred and/or equivalent professional training certifications
4. Base certifications (MCP, A+, CCNA) or equivalent of 1-2 years of real life network and PC experience.

• Additional experience in Workforce Management and MIS background will be a plus
• Candidate must possess at least a Bachelor’s/College Degree or Post Graduate Diploma / Master’s Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent.
• Required skill(s): Win95/98/NT, Linux, Internet Applications.
• At least 1 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in Estwood, Libis.
• Applicants should be Filipino citizens or hold relevant residence status.
• Preferably 1-4 Yrs Experienced Employees specializing in Technical & Helpdesk Support or equivalent.
• Full-Time positions available.

Company Name: Convergys Philippines
Position: Customer Service Associate

Fresh graduates and experienced candidates are encouraged to apply.

Applicants should have completed at least 2 years of college education.

Must be proficient in speaking English

Possesses basic computer skills (with advanced computer skills, preferred)

Must be service oriented and with pleasing personality

With a track record of company loyalty, preferred

Amenable to work on a shifting schedule

Walk-in applicants are encouraged to go to the Ground Flr of Convergys Bldg., Northgate Cyberzone, Filinvest, Alabang. Monday to Friday, 8am to 5pm. Bring your resume and valid ID.

Bring SSS and TIN (if any).

About Convergys

Convergys Corporation (NYSE: CVG) is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 60 countries speaking nearly 30 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world’s leading companies in many industries including communications, financial services, technology, and consumer products.

Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has more than 66,000 employees in 65 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com.