Looking for a Call Center job in the Philippines?
Payroll Manager
(National Capital Reg – Mandaluyong City and/or Quezon City)
Responsibilities:
*Develops, implements and oversees the delivery of the organization’s payroll program which includes the following:
o Development and design of salary structure.
o Market data trend analysis and benchmarking
o Implementation of employee salary program (ESP)
o Implementation of performance management programs
o Design and implementation of payroll programs
*Ensures 100% audit compliance on all process, policies and legislative guidelines.
*Drives line adherence to existing company policies and process.
*Conducts Education session on payroll philosophy and company pay plan program
*Provides advice and consultation to line manager on payroll system and recommend to senior management for the enhancement of existing pay program
Requirements:
* Experience Requirements: At least 8 years HR Professional Experience to include 4 years of Payroll analysis and benchmarking study experience required – Payroll Administration Management and Payroll Administration experience
* Must have payroll, compensation, pay plan and salary structure development knowledge.
* Demonstrates thorough knowledge of opayroll and compensation theory, methodology, legislation, market competetiveness, internal pay relativity, statistical tools and processes and proficiency in excel file with proven successful implementation of compensation, rewards and recognition programs.
* Other Qualifications: – Effective communication skills, organizational and interpersonal communication
* Bachelor’s/ College Degree, Business Studies/ Administration/ Management, Commerce, Economics, Finance/ Accountancy/ Banking, Human Resource Management or equivalent.
* Must be willing to work in Mandaluyong and Quezon City – Willing to work on Mid shift hours
The following Pre-employment documents are necessary for you to begin your employement with us:
• SSS (Social Secutiry System) ID / Form
• TIN (Tax Identification Number) ID / Form (ex. 2316)
• NBI Clearance
• Transcript of Records / Diploma
IBM Daksh Business Process Services Philippines Inc.
Company Address: 3F EDSA Central Pavillion Mall, EDSA corner Shaw Blvd. Mandaluyong City 1552
Fax: 632 840-6070
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company
Technical Service Representative
(National Capital Reg – EDSA Central, Mandaluyong City)
Responsibilities
* Responsible for providing excellent technical support service by phone for one of the world’s leading manufacturers of Consumer Electronics
Requirements
* Excellent English communication skills
* Highly proficient in computers and internet applications
* Completed at least 2 years of college education, or a 2-year diploma/certificate course, preferably in an Engineering or Computer-related field
* Experience as technical support in a call center environment, particularly in troubleshooting, is a definite advantage
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Familiarity with the Mac OS, or certification on A+, NET or Cisco CCNA is preferred but not required
* Fresh graduates or those without previous work experience are also welcome to apply Premium pay is offered to candidates with previous international contact center experience
* Applicants should be Filipino citizens or hold relevant residence status.
MANDALUYONG CITY – IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Boulevard
Mandaluyong City
Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall
QUEZON CITY – IBM Daksh Recruitment Center
IBM Building E, 2nd Floor
UP-Ayala Techno Hub, Commonwealth Avenue
Diliman, Quezon City
Landmarks:
- University of the Philippines Campus
Email and Chat Support Specialists
(National Capital Reg – EDSA Central, Mandaluyong City)
Responsibilities
* Responsible for providing excellent customer service by email/chat for one of the world’s leading consumer banks.
Requirements
* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Completed at least 2 years of college education, or a 2-year diploma/certificate course
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Experience in up-selling and cross-selling is an advantage
* Fresh graduates are welcome to apply
* Premium pay is offered to candidates with previous international contact center experience
* Applicants should be Filipino citizens or hold relevant residence status.
IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Boulevard
Mandaluyong City
Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall
IBM Daksh Recruitment Center
IBM Building E, 2nd Floor,
UP-Ayala Technohub, Commonwealth Avenue
Quezon City
Applicants with complete Type A requirements are prioritized.
1. NBI Clearance
2. Social Security Number
3. Tax Identification Number
4. Certificate of Employment
5. Transcript of Records or Diploma
Email and Chat Support Specialists
(National Capital Reg – EDSA Central, Mandaluyong City)
Responsibilities
* Responsible for providing excellent customer service by email/chat for one of the world’s leading consumer banks.
Requirements
* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Completed at least 3 years of college education, or a 2-year diploma/certificate course
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Experience in up-selling and cross-selling is an advantage
* Fresh graduates are welcome to apply
* Premium pay is offered to candidates with previous international contact center experience
* Applicants should be Filipino citizens or hold relevant residence status.
For Customer Care Specialist positions – Walk-in applicants are prioritized.
IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Boulevard
Mandaluyong City
Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall
IBM Daksh Recruitment Center
IBM Building E, 2nd Floor,
UP-Ayala Technohub, Commonwealth Avenue
Quezon City
[P15,000 SIGNING BONUS] Now Hiring Customer Care Specialists (Makati, Mandaluyong, QC)!
(National Capital Reg – Mandaluyong City – EDSA Central, Quezon City – UP-Ayala Techno Hub & Makati City – PBCom Tower)
Responsibilities
* Responsible for providing excellent customer service by phone for one of the world’s largest global accounts
Requirements
* Completed at least 3 years of college education, or completed a diploma/certificate course, preferably in a Finance or Business-related course
* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Fresh graduates or those without previous work experience are also welcome to apply
* Applicants should be Filipino citizens or hold relevant residence status.
Mandaluyong Site
IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Boulevard
Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall
Quezon City Site
IBM Daksh Recruitment Center
IBM Building E, 2nd Floor
UP-Ayala Techno Hub, Commonwealth Avenue
Diliman, Quezon City
Landmarks:
- University of the Philippines Campus
[P15,000 SIGNING BONUS] Now Hiring Customer Care Specialists (Makati, Mandaluyong, QC)!
(National Capital Reg – Mandaluyong City – EDSA Central, Quezon City – UP-Ayala Techno Hub & Makati City – PBCom Tower)
Responsibilities
* Responsible for providing excellent customer service by phone for one of the world’s largest global accounts
Requirements
* Completed at least 3 years of college education, or completed a diploma/certificate course, preferably in a Finance or Business-related course
* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Fresh graduates or those without previous work experience are also welcome to apply
* Applicants should be Filipino citizens or hold relevant residence status.
Mandaluyong Site
IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Boulevard
Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall
Quezon City Site
IBM Daksh Recruitment Center
IBM Building E, 2nd Floor
UP-Ayala Techno Hub, Commonwealth Avenue
Diliman, Quezon City
Landmarks:
- University of the Philippines Campus