Looking for a Call Center job in the Philippines?


Job Description

Responsibilities:

  • This position will assist calls dealing with technical support issues and customers requiring issue resolution. Will make necessary callbacks and transfers as necessary.
Requirements:
  • Completed at least 2 years in college
  • Currently not enrolled
  • With excellent conversational skills in English
  • Knowledge in Computer Operating Systems and internet application like Microsoft Windows/XP , Macintosh and Outlook
  • Previous call center experience from inbound technical support or inbound customer service preferred
  • Strong computer typing skills and ability to multi-task
  • Previous experience on a shift work environment preferred
  • Must be willing to work in Cainta
  • Applicants should be Filipino citizens or hold relevant residence status

 

Customer Service (Full Time)

Sep 19, 2011 Author: ninja | Filed under: EMAGIST ENTERTAINMENT Ltd.

We are an online gaming company looking for a full time Customer Service agents.

Job Description :

*Creatively and proactively assist customers through multiple contact methods

*Serve as a point of contact for inbound requests

*Identify and analyze issues, patterns and trends in customer requests & product performance

*Transfer the information to the appropriate departments so that they can respond accordingly

-bugs to quality assurance

-new ideas to product development

-messaging effectiveness to marketing

-frequently asked questions noted

-identifying user generated content

*Stay up to date on new social media tools, best practices and how other organizations and companies are using them, so that the company can continue to be an early adopter of these technologies

Requirement :

*Fresh graduates of any disciplines are welcome.

*Excellent written and verbal communication skills in English & Chinese.

*Knowledge of any third language is a big plus, but not necessary.

*Experience moderating forum discussions is a plus.

*Ability to work in a team environment with maturity and leadership.

*Trustworthy,shall not disclose any confidential information about the company.

*Stable internet connection at HOME.

*Able to work long Hours and rotating shifts. Availability to work in mid-night is an advantage.

Interested candidates please send with your resume with the position applied and salary expectation to michael.yalong@emagist.com

*Information provided will be treated in strict confidential and will only be used for recruitment-related purposes. Only short-listed candidates will be contacted. Information of unsuccesful applicants will be destroyed after six months.

 

Requirements:

  • Open to fresh graduates (Completed at least 2 years in College)
  • Work entails order tracking, up-selling and cross-selling
  • Experience in using online payment systems and navigating online retail websites is an advantage
  • Applicant must be willing to work in CEBU CITY
  • 500 Full time positions available

 

Requirements:

  • Open to fresh graduates (Completed at least 2 years in College)
  • Work entails order tracking, up-selling and cross-selling
  • Experience in using online payment systems and navigating online retail websites is an advantage
  • Applicant must be willing to work in CEBU CITY
  • 500 Full time positions available

 

Customer Service Associate
Provides sales opportunities and customer service solutions to TeleTech’s client’s customers through inbound communication channels and deliver outstanding customer experience to each unique call
  • Completed at least 2nd year college/graduate of 2 year Associate course.
  • Ability to work on shifts
  • TARGETdriven and Resilient
  • Internet Savvy, with very good COMPUTER SKILLS.
  • Interest in communications and Technology
  • Strong written and verbal communication skills
  • Knowledge of MS-Office products: Mail, Word & Excel
  • Telephone courtesy skills
  • Computer knowledge
  • Data entry ability
  • Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
  • Applicants must be willing to work in Sta Rosa.
  • Fresh graduates/Entry level applicants are encouraged to apply.
  • Full-Time positions available.

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.\
Walk-in Applicants are Welcome!
Visit us at the 2nd Level, Robinson’s Place Sta.Rosa
National Highway, Tagapo
Monday – Friday, 10am-4pm
Or contact us at 049-547-1302; 0920.655.6993

 

Requirements:

  • Candidate must possess at least Vocational Diploma / Short Course Certificate, any field.
  • Comfortable speaking in English
  • Fresh graduates/Entry level applicants are encouraged to apply.
  • Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
Jobsites in Pasig, Commonwealth, Cubao, Libis, Makati, Mandaluyong and Alabang

 

call or text for inquires to
smart-09497916836
globe-09279847622
landline-6312843

Or email your resume to
cesar.tan@people2outsource.com

Or walk-in
People2Outsource
Unit H 10th Floor Strata 100 building, F. Ortigas Jr. Road (formerly Emerald Avenue), Ortigas Center, Pasig City.

look for Cesar

 

Responsibilities:

  • Dealing with all calls politely, courteously, professionally & assertively
  • Understanding the customers needs through effective listening and questionings skills
  • Matching customers’ needs to Clients’ products and services
  • Using negotiation and influencing skills to overcome objections and gain the customers’ buy-in
  • Communicating relevant information to internal and external customers and sharing learning with colleagues
  • Adhering to agreed processes, meeting required work standards, targets and objectives

 

Requirements:

  • Applicants should be Filipino citizens or hold relevant residence status
  • Fresh graduates/Entry level applicants are encouraged to apply
  • At least 18 years old and above
  • Should be able  to communicate in English
  • Excellent customer service skills
  • Positive, driven, and should be a team-player
  • Passionate, energetic and enthusiastic

 

Click on Apply and get interviewed over the phone by one of our career consultants!

 

 

Customer Service Professionals for cebu

Jul 17, 2010 Author: ninja | Filed under: Stream Global Services

CEBU CITY – Customer Service Professionals (Start on Aug. 02, 2010!)
(Central Visayas – Cebu City)
Responsibilities:

As a customer service agent, you’ll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you’ll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.

Requirements:

* Candidate must possess at least two (2) years in college or a vocational/short course certificate.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Applicants must be willing to work in Cebu City.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

Walk-in and experience ONE day application process. APPLY NOW!

Stream Global Services – Cebu Recruitment Center:
Ground Floor, i2 Building
Asiatown IT Park, Lahug, Cebu City 6000

Recruitment Hotline: (032) 411-9030

For more information, visit our career website: www.stream.careers.com
Check us out in Facebook and be a fan
Stream Careers on Facebook

Customer Service for NCR Mandaluyong

May 16, 2010 Author: ninja | Filed under: Garrett & Talon Inc

Customer Service Php 17,500 – 21,750 1 Day Processing!
PHP 16500 – 21750
(National Capital Reg – NCR Mandaluyong City)

Responsibilities:
We are looking for the best of the best for our pioneer call center.

* Good listening and responding skills
* Have excellent communication skills, be confident and have a courteous voice tone.
* Pleasing, Cheerful and Customer Oriented Personality
* Ability to apply a logical problem solving approach to resolving customer service issues.
* Strong interpersonal skills and ability to think independently and follow through.
* Goal-oriented

Requirements:

Required skill(s): Great Customer Service & English Skills.

* Required language(s): English.
* 20 Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.
* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Completed at least 1 year of college
* Proficient in basic computer operations

Preferred skill(s):
Must be willing to work on shifts particularly night shift.
Starting Wage:17,500 – 21,750 including allowances

Walk in applicants welcome to apply Monday – Saturday (office open 24 hours)

Please send your resume to getajob@justflowers.com
Garrett & Talon, Inc.
Unit PB8-A
Summit One Office Tower
530 Shaw Blvd Mandaluyong City 1552
phone (632)535-1843

Accenture – Customer Service Reps

May 5, 2010 Author: ninja | Filed under: Accenture

Customer Service Representatives – Quick Processing

Enhance your communication skills as you encounter various scenarios in every call.

REQUIREMENTS:
• Graduate(Any Course) and/or graduates of 2 year vocational technology courses or;
• Undergraduates with at least two years in college and at least two years of call center experience can also apply
• Did not apply in the last three months
• Ability to develop great people interaction and communication skills
• Willing to work full-time

WALK IN AT OUR RECRUITMENT CENTERS NOW!
Please bring the following:
• Updated resume
• any valid ID with picture, to be able to get in the Accenture premises

Accenture
14F Robinsons Cybergate Tower 3
Pioneer St., Mandaluyong City
Mondays to Fridays, 9am to 4pm

GF Gateway Mall (beside Adidas)
Araneta Center, Cubao, Quezon City
Mondays to Fridays, 9am to 4pm

MANDALUYONG CITY – Customer Service Associates (NON-VOICE Account)
(National Capital Reg – Mandaluyong City)

Responsibilities:

* As a customer service agent, you’ll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you’ll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.

Requirements:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* Experience in a non-voice account preferred but not required.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to be assigned in our Mandaluyong site.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

Walk-in and experience our ONE DAY application process!

Stream Global Services
Recruitment Offices

MAKATI
12/F PBCom Tower,
Ayala Ave.

ALABANG
G/F Plaz@ A Bldg.
Northgate Cyberzone
Filinvest Corporate City

SHAW
Upper G/F,
Worldwide Corporate Center,
Shaw Blvd.

EASTWOOD CITY
2/F CyberOne Bldg.,
Eastwood City

QUEZON CITY
G/F SM North Edsa Annex
Quezon City

Recruiting Hotline: (02) 580.6530

For more information, visit our career website:

careers.stream.com

Customer Service Representative
(National Capital Reg)

Responsibilities:
Under general supervision and according to establish policies and procedures, perform all functions related to receiving telephone calls, taking messages and directing calls or messages to the appropriate individuals within the Firm. Perform other duties as required.

Tasks:

* Reports to and takes direction from the Office Services Manager
* Operates a multi-line telephone console in order to relay incoming, outgoing and intra-system calls
* Receive telephone calls and directs the calls to the appropriate Partners and employees.
* Record oral information from callers and then communicate the information to attorneys and staff through phone mail and message slips.

Additional Responsibilities:

* Properly handle threatening, harassing or fraudulent calls from time to time.
* Update monthly telephone directory card; arrange for proofreading, copying and distribution to all U.S. offices.
* Participate in yearly goal setting with Manager. Meet or exceeds yearly goals, seeking managerial guidance and support, if necessary, in order to do so.

Requirements:

* Candidate must possess at least a Vocational Diploma (2-year course) or Bachelor’s/College Degree in any field.
* Pleasant voice and professional demeanor in order to deal with diverse group of attorneys, clients, vendors and staff and give a positive impression on the Firm. The ability to communicate by telephone and provide information with courtesy and tact.
* Ability to operate telephone equipment and record messages.
* Operate standard office equipment, including personal computer and copier.
* At least 1 year of working experience in the Call Center Industry.
* Must be open to work in Makati.
* Must be open to work on a graveyard or shifting schedule.
* Full-Time positions available.

Company Name :
Corporate Executive Search, Inc.
Industry :
Human Resources Management / Consulting
Type of Company :
Private Limited Company, Local Based Company
Location :
Suite 1115 Medical Plaza Bldg., Amorsolo cor. Dela Rosa Sts., Legaspi Village Makati City 0

MANDALUYONG CITY – Customer Service Associates
(National Capital Reg – Mandaluyong City)

Responsibilities:

* As a customer service agent, you’ll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you’ll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.

Requirements:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to be assigned in our Eastwood site.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

Walk-in and experience our ONE DAY application process!

Stream Global Services
Recruitment Offices

MAKATI
12/F PBCom Tower,
Ayala Ave.

ALABANG
G/F Plaz@ A Bldg.
Northgate Cyberzone
Filinvest Corporate City

SHAW
Upper G/F,
Worldwide Corporate Center,
Shaw Blvd.

EASTWOOD CITY
2/F CyberOne Bldg.,
Eastwood City

QUEZON CITY
G/F SM North Edsa Annex
Quezon City

Recruiting Hotline: (02) 580.6530

For more information, visit our career website:

careers.stream.com

JobStreet SELECT – Customer Service Associate

Mar 4, 2010 Author: ninja | Filed under: Jobstreet SELECT

Customer Service Associate (German Bilingual)
(National Capital Reg – Libis, Quezon City)

* Will be providing customer service to inbound calls for customer related concerns
* Responsible in providing necessary actions to resolve customer inquiries

REQUIREMENTS:

* Bachelor’s Degree holder in any field
* Open to those who completed Vocational or Short course certificate
* Required Languages: Conversational German and English
* Experience in a Technical (hardware) and Spanish Bilingual Account is preferred
* Rotating Shift adaptability
* Willing to work in Eastwood City, Libis

interested applicants may also send resume to kristina.driz@jobstreet.com, indicate position applying for, or call 451-9999 local 6104, look for KRISTINA

JobStreet SELECT – JobStreet.com Phils. Inc.
8th Floor Robinsons Cybergate Tower 3, Pioneer St., Mandaluyong City.
Tel: +63 (02) 689-1106 to 09
Website: http://ph.jobstreet.com

300 Customer Service Specialists To Start Immediately
(National Capital Reg)

Requirements:

* Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Candidates should have at least good communication skills both oral and written.
* Candidates should be willing to work in Makati, Ortigas, and Eastwood Libis
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.

Since this is an urgent requirement we prefer walk in candidates from Mondays – Fridays, 9AM – 6PM. Look for Shams. Kindly bring 2 copies of your resume.

Hurry!!! This is an urgent requirement and great benefits and package awaits you!

StaffRIGHT Solutions, Inc.
Unit 309 Peninsula Court
8735 Makati Avenue cor. Paseo de Roxas,
Makati City 1226
Telephone: +632 7504521 / +632 7504630
Fax: +632 7504521
Email: careers@staffright.com.ph

Customer Service Representatives (High School Graduates Can Apply)
(National Capital Reg – Libis, Quezon City and Makati City)

Requirements:

* Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Required language(s): English.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Average to Good communication skills required.
* 200 Full-Time positions available.

Since this is an urgent requirement we prefer walk in candidates from Mondays – Fridays, 9AM – 5PM. Look for Shams.

To know more about us vist our website www.staffright.com.ph and for our other job openings visit staffright.com.ph\careers

StaffRIGHT Solutions, Inc.
Unit 309 Peninsula Court
8735 Makati Avenue cor. Paseo de Roxas,
Makati City 1226
Telephone: +632 7504521 / +632 7504630
Fax: +632 7504521
Email: careers@staffright.com.ph

Customer Service Representative (Travel and Hospitality/Manila)

RESPONSIBILITIES:

* eReps are the dynamic and highly-driven customer service representatives of Aegis PeopleSupport. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns.

REQUIREMENTS:

* At least two (2) years of college education
* Strong customer service and sales skills
* Problem-solving and analytical skills
* Excellent English communication skills
* Willing to work in shifts
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to work in Makati City

Company Name :
Aegis PeopleSupport Philippines Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
Aegis PeopleSupport Center, Ayala Ave. cor. Sen. Gil Puyat Ave., Makati City 1299
Company Fax :
02.885.8098

PeopleSupport – Customer Service Representative

Mar 1, 2010 Author: ninja | Filed under: People Support

Customer Service Representative (Banking/Sales Manila)

RESPONSIBILITIES:

* eReps are the dynamic and highly-driven customer service representatives of Aegis PeopleSupport. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns.

REQUIREMENTS:

* At least two (2) years of college education
* Excellent English communication skills
* Strong customer service and sales skills
* Problem solving and analytical skills
* Willing to work in shifts
* Applicants should be Filipino citizens or hold relevant residence status.

* Fresh graduates are encouraged to apply
* Full-time positions available
* Required language(s): English.
* Willing to work in Makati City

Apply online via www.peoplesupport.com

We strongly encourage walk-in applications for eRep positions.

Visit us at any of our offices with your updated resume:

MANILA
PeopleSupport Center
Ayala corner Sen. Gil Puyat Avenue
Makati City
Mondays to Saturdays, 9:00 am to 5:00 pm
Manila HR Hotline (02) 755-2600

CEBU
e-Office 1, AsiaTown IT Park
Apas, Cebu City
Mondays to Saturdays, 9:00 am to 5:00 pm
Cebu HR Hotline (032) 234-8247

BAGUIO
PeopleSupport Center
SM Fiesta Strip
Harrison Road, Baguio City
Mondays to Fridays, 9:00 am to 5:00 pm

CLARK – Customer Service Associates
(Central Luzon – Clark Pampanga)

Responsibilities:

* As a customer service agent, you’ll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you’ll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.

Requirements:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to be assigned in our Clark site.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

Walk-in and experience our ONE DAY application process!

Stream Global Services

CLARK
Building 2112-2113
CP Garcia corner L Tañada Street
Clark Freeport Zone
Pampanga, Philippines

Recruiting Hotline: (02) 580.6530

For more information, visit our career website:

careers.stream.com

Customer Service Representatives
(National Capital Reg – Pasay City, Edsa, Pasig City, Sucat, Parañaque, Bacolod City)

JOB RESPONSIBILITIES

* Responsible for providing and maintaining the highest possible standard of customer service.
* Performs other related duties and assignments as required and as assigned by supervisor or manager.

REQUIREMENTS:

* Candidate must at least possess a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree of any field
* Must have above average communication skills
* Knows how to navigate the computer/internet
* Must be willing to work in any of the following sites:
o  Mall of Asia, Pasay City
o  Edsa Central, Pasig City
o  Sucat, Parañaque
* Fresh graduates/Entry level applicants are encouraged to apply
* Must be open to working graveyard shift

UNIVERSITY BELT RECRUITMENT  HUB

Teleperformance
1st floor, Isetann Cinerama Complex
C.M. Recto, Quiapo, Manila

Office hours are from 10 am – 5 pm Monday to Saturday

Please bring an updated resume with 1×1 picture.

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