Job Description

The job is open to  BPO CS work experienced individuals of at least 6-months in a UK Account or 2-years BPO CS work experienced in non-UK Accounts.

Amenability to work full time and on a Mid Shift schedule required;

Excellent communication, comprehension and analytical skills required;

Strong customer service affinity is desired;

Graduates of any 4-year course is a must;

Availability to start ASAP and willing to work in the Bonifacio Global City area.

Job Description

Job Description

Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism.
Identifies and escalates emerging product or customer dissatisfaction issues.

Ability to work flexible schedule

Job Description

Responsibilities

Successful candidate will provide assistance to customers of an internet-based travel reservation website. Regular functions include booking airline tickets, hotel reservations, car rentals, cruises, vacation packages and various attractions and services via the web and telephone travel agents.

Qualifications

- Completed at least 2nd year college level

- Good English communication skills

- Able to multi-task, good analytical skills and excellent listening skills

- Willing to work in Ortigas, Pasig City on a shifting schedule

We offer above-industry overall compensation package to those who will qualify. This includes:

(1) paid vacation leaves and sick leaves
(2) meal and overtime allowances
(3) medical and dental coverage for you and qualified dependents
(4) group life insurance coverage
(5) career growth based on your performance

Plus a whole lot more cash and non-cash benefits!

Send your resume to jobs.ph@sykes.com and hrd@sykes.com. Please indicate Monster -ITS as your email subject. Log on to ph.sykes.com to know more about SYKES.

Call 636-8591 to 94 for inquiries.

For FASTER processing of application, walk-in at Lower Ground Floor One San Miguel Avenue Bldg., San Miguel Ave. corner Shaw Blvd. Ortigas Center, Pasig City (across Lourdes School of Mandaluyong and 2 blocks away from MRT Shaw station) Mondays to Fridays 9am to 6pm. Bring 2 copies of your resume, valid ID and SSS # (if available).

Requirements:

• Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
• Fresh graduates/Entry level applicants are encouraged to apply.
• 250 Full-Time positions available.
• 3 copies of resume
• 1 valid ID

Responsibilities:

Requirements:

Responsibilities:

Requirements:

• Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
• Fresh graduates/Entry level applicants are encouraged to apply.
• 250 Full-Time positions available.
• 3 copies of resume
• 1 valid ID

Responsibilities:

Requirements:

• Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
• Fresh graduates/Entry level applicants are encouraged to apply.
• 250 Full-Time positions available.
• 3 copies of resume
• 1 valid ID

Responsibilities:

Requirements:

• Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
• Fresh graduates/Entry level applicants are encouraged to apply.
• 250 Full-Time positions available.
• 3 copies of resume
• 1 valid ID

Responsibilities:

Requirements:

• Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
• Fresh graduates/Entry level applicants are encouraged to apply.
• 250 Full-Time positions available.
• 3 copies of resume
• 1 valid ID

• Candidate must have completed at least 2 years in college with no back subjects or finished a 2 year course or Bachelor’s Degree in ANY FIELD.
• With outstanding communications, presentation and interpersonal skills and enthusiasm, passion and belief.
• Possess an ability to work in an independent fashion and little supervision.
• Preferrably with 6 months year call center experience.
• Strong problem solving and analytical skills.
• Can adapt easily to a dynamic environment.
• Able to meet or exceed monthly sales target.
• Active listener and keen on details.
• Willing to work on shifting and graveyard schedule.
• Willing to be assigned in CYBERGATE PIONEER, MANDALUYONG CITY.

• Receive inbound calls from customers and resolve service issues in order to prevent cancellations.
• Educate customers regarding benefits of  products, and resell the value of  equipment, coverage area, pricing, and availability.

• Classify or complete follow-ups on all calls
• Provides concise, quality customer service in a professional, timely and courteous manner for the client’s project.
• Answers incoming customer inquiries promptly regarding the client’s services.
• Provides information to customers and assists or trains customers to use on-line services
• Enhances customer relationship through identification of customer needs/opportunities.
• Responsible for answering incoming calls promptly and in accordance with established call-handling procedures.
• Interacts with fellow team members to enhance project performance.
• Works on special projects, as requested.
• Perform other duties as assigned.
• Adheres to all company policies and procedures.

• Candidate must have completed at least 2 years in college with no back subjects or finished a 2 year course or Bachelor’s Degree.
• Has strong Oral and Written English Communication Skills.
• Preferrably with 3 months customer service or sales experience in BPO or Non BPO industry.
• Strong problem solving and analytical skills.
• Customer Service Oriented.
• Applicants must be willing to work in Makati.
• Willing to work on shifting and graveyard schedule.

Requirements:

• At least 2 years College or any vocational course
• Good communication skills
• Proficient with the use of the English language
• Willing to work in graveyard shift
• Applicants must be willing to work in Ortigas,Pasig City.
• Fresh graduates/Entry level applicants are encouraged to apply.
• 100 Full-Time positions available.

Responsibilities:

Requirements:

• Candidate must have completed at least 2 years in college with no back subjects or finished a 2 year course or Bachelor’s Degree in ANY FIELD.
• With outstanding communications, presentation and interpersonal skills and enthusiasm, passion and belief.
• Possess an ability to work in an independent fashion and little supervision.
• Preferrably with 6 months year call center experience.
• Strong problem solving and analytical skills.
• Can adapt easily to a dynamic environment.
• Able to meet or exceed monthly sales target.
• Active listener and keen on details.
• Willing to work on shifting and graveyard schedule.
• Willing to be assigned in CYBERGATE PIONEER, MANDALUYONG CITY.

• Receive inbound calls from customers and resolve service issues in order to prevent cancellations.
• Educate customers regarding benefits of  products, and resell the value of  equipment, coverage area, pricing, and availability.

• Candidate must have completed at least 2 years in college with no back subjects or finished a 2 year course or Bachelor’s Degree in ANY FIELD.
• With outstanding communications, presentation and interpersonal skills and enthusiasm, passion and belief.
• Possess an ability to work in an independent fashion and little supervision.
• Preferrably with 6 months year call center experience.
• Strong problem solving and analytical skills.
• Can adapt easily to a dynamic environment.
• Able to meet or exceed monthly sales target.
• Active listener and keen on details.
• Willing to work on shifting and graveyard schedule.
• Willing to be assigned in CYBERGATE PIONEER, MANDALUYONG CITY.

• Receive inbound calls from customers and resolve service issues in order to prevent cancellations.
• Educate customers regarding benefits of  products, and resell the value of  equipment, coverage area, pricing, and availability.

• Candidate must have completed at least 2 years in college with no back subjects or finished a 2 year course or Bachelor’s Degree in ANY FIELD.
• With outstanding communications, presentation and interpersonal skills and enthusiasm, passion and belief.
• Possess an ability to work in an independent fashion and little supervision.
• Preferrably with 6 months year call center experience.
• Strong problem solving and analytical skills.
• Can adapt easily to a dynamic environment.
• Able to meet or exceed monthly sales target.
• Active listener and keen on details.
• Willing to work on shifting and graveyard schedule.
• Willing to be assigned in CYBERGATE PIONEER, MANDALUYONG CITY.

• Receive inbound calls from customers and resolve service issues in order to prevent cancellations.
• Educate customers regarding benefits of  products, and resell the value of  equipment, coverage area, pricing, and availability.

Requirements:

• Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
• Required language(s): English
• Applicants must be willing to work in Quezon City.
• Fresh graduates/Entry level applicants are encouraged to apply.
• 50 Full-Time positions available.

Requirements:

• Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
• Required language(s): English
• Fresh graduates/Entry level applicants are encouraged to apply.
• 250 Full-Time positions available.
• At least 18 years old.
• 3 sets of resume and one valid ID.

Requirements:

• At least college level of any course
• Has good communication skills, both oral and written
• Amenable to graveyard and shifting schedules
• Can work under pressure and can deliver set goals
• Previous customer service experience in a call center is required
• Able to multi-task, good analytical skills and excellent listening skills
• Applicants must be willing to work in Ortigas Center, Pasig City
• Fresh Graduates/Entry Level applicants are encouraged to apply