• Answers incoming calls and emails promptly and in accordance with established call/email -handling procedures
• Provides concise, quality customer service in a professional and courteous manner for client projects
• Performs related work as required and works on special projects, as requested
• Interacts with fellow team members to enhance project performance
• Open for US and Dayshift accounts, for ISP and hardware!

• Good English Communication Skills
• At least 2 years in college, preferably IT-related course
• IT-related and call center experience (at least 3 months) preferred
• Knowledge in Computer Operating Systems and internet application like Microsoft Windows/XP , Macintosh and Outlook
• Strong computer typing skills and ability to multi-task
• Previous experience on a shift work environment preferred
• Provide technical support for end users through effective troubleshooting and problem-solving
• Transfers customers to other internal departments where appropriate.
• Identifies the need to escalate specific issues and follow through where necessary
• Proactively keeps up to date on new procedures
• Currently not enrolled

• Answers incoming calls and emails promptly and in accordance with established call/email -handling procedures
• Provides concise, quality customer service in a professional and courteous manner for client projects
• Performs related work as required and works on special projects, as requested
• Interacts with fellow team members to enhance project performance
• Open for US and Dayshift accounts, for ISP and hardware!

• Good English Communication Skills
• At least 2 years in college, preferably IT-related course
• IT-related and call center experience (at least 3 months) preferred
• Knowledge in Computer Operating Systems and internet application like Microsoft Windows/XP , Macintosh and Outlook
• Strong computer typing skills and ability to multi-task
• Previous experience on a shift work environment preferred
• Provide technical support for end users through effective troubleshooting and problem-solving
• Transfers customers to other internal departments where appropriate.
• Identifies the need to escalate specific issues and follow through where necessary
• Proactively keeps up to date on new procedures
• Currently not enrolled

• Answers incoming calls and emails promptly and in accordance with established call/email -handling procedures
• Provides concise, quality customer service in a professional and courteous manner for client projects
• Performs related work as required and works on special projects, as requested
• Interacts with fellow team members to enhance project performance
• Open for US and Dayshift accounts, for ISP and hardware!

• Good English Communication Skills
• At least 2 years in college, preferably IT-related course
• IT-related and call center experience (at least 3 months) preferred
• Knowledge in Computer Operating Systems and internet application like Microsoft Windows/XP , Macintosh and Outlook
• Strong computer typing skills and ability to multi-task
• Previous experience on a shift work environment preferred
• Provide technical support for end users through effective troubleshooting and problem-solving
• Transfers customers to other internal departments where appropriate.
• Identifies the need to escalate specific issues and follow through where necessary
• Proactively keeps up to date on new procedures
• Currently not enrolled

• Answers incoming calls and emails promptly and in accordance with established call/email -handling procedures
• Provides concise, quality customer service in a professional and courteous manner for client projects
• Performs related work as required and works on special projects, as requested
• Interacts with fellow team members to enhance project performance
• Open for US and Dayshift accounts, for ISP and hardware!

• Good English Communication Skills
• At least 2 years in college, preferably IT-related course
• IT-related and call center experience (at least 3 months) preferred
• Knowledge in Computer Operating Systems and internet application like Microsoft Windows/XP , Macintosh and Outlook
• Strong computer typing skills and ability to multi-task
• Previous experience on a shift work environment preferred
• Provide technical support for end users through effective troubleshooting and problem-solving
• Transfers customers to other internal departments where appropriate.
• Identifies the need to escalate specific issues and follow through where necessary
• Proactively keeps up to date on new procedures
• Currently not enrolled

Description:
Teletech Philippines is looking for individuals who are qualified for the position of TeleTech Philippines Job Openings. Successfuly applicants for TeleTech Philippines Job Openings will have a great career in Teletech Philippines.

TeleTech has become the premier name in Customer Management Solutions by targeting the needs of our global
clients and delivering the services and people they need to succeed.

At Teletech, your fluency in English allows you to achieve your highest potential.

Customer Service Associates
Inbound Service to Sales Associates (for Sta. Rosa office)
with call center/customer care or sales experience preferred
great opportunity to earn additional income

Description:
Teletech Philippines is looking for individuals who are qualified for the position of TeleTech Philippines Job Openings. Successfuly applicants for TeleTech Philippines Job Openings will have a great career in Teletech Philippines.

TeleTech has become the premier name in Customer Management Solutions by targeting the needs of our global
clients and delivering the services and people they need to succeed.

At Teletech, your fluency in English allows you to achieve your highest potential.

Customer Service Associates
Completed at least 2 years in college
with excellent communication skills
with strong comprehension and listening skills

• To provide sales opportunities and customer service solutions to TeleTech’s client’s customers through inbound communication channels and deliver outstanding customer experience to each unique call
• Clearly document all transactions with these customers in the relevant software systems
• Maintain a high level of program and product knowledge in order to provide the best value based sales solution to the customer.
• Presents detailed information and responds to questions from Managers, clients, and Customers.
• Works on special projects and assumes additional responsibilities as assigned.

• Completed at least 2nd year college/graduate of 2 year Associate course
• Ability to work on shifts
• At least 1 month experience in a fast-paced SALES environment
• Target-driven and resilient
• Internet Savvy, with very good computer skills
• Interest in communications and Technology
• Strong written and verbal communication skills
• Knowledge of MS-Office products: Mail, Word & Excel
• Telephone courtesy skills
• Computer knowledge
• Data entry ability

Customer Service Associates

Requirements

-Must have finished at least two (2) years in college or possess a vocational/short course certificate.
-Excellent English communication skills.
-Good problem solving and decision making skills.
-Applicants should be Filipino citizens or hold relevant residence status.
-Willing to be assigned in at least one of our sites: Makati, Libis, Alabang, Shaw or North Edsa.
-Fresh graduates/Entry level applicants are encouraged to apply.
-Full-Time positions available.

Walk-in and experience our ONE DAY application process!

Stream Global Services

MAKATI
12/F PBCom Tower,
Ayala Ave.

ALABANG
G/F Plaz@ A Bldg.
Northgate Cyberzone
Filinvest Corporate City

SHAW
Upper G/F,
Worldwide Corporate Center,
Shaw Blvd.

EASTWOOD CITY
2/F CyberOne Bldg.,
Eastwood City

QUEZON CITY
G/F SM North Edsa Annex
Quezon City

Recruiting Hotline: (02) 580.6530

For more information, visit our career website:

careers.stream.com

For Immediate Hiring: Customer Service Associates

RESPONSIBILITIES:

* Perform exceptional customer service and provide customer satisfaction at all times by receiving and responding to telephone inquiries, complaints, and other concerns.

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Required language(s): English.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

WE STRONGLY ENCOURAGE WALK-IN APPLICANTS
Mondays to Fridays, 10AM to 5PM.

Visit us at our office with your VALID ID and UPDATED RESUMÉ.

Advanced Contact Solutions, Inc.
G/F Asian Plaza Building
Senator Gil Puyat Avenue, corner Tordesillas Street,
Makati City

Interested applicants may also send their resume to:
recruitment@acspacific.com