Description:
IBM Call Center is looking for individuals who are qualified for the position of IBM Philippines Job Openings. Successfuly applicants for IBM Philippines Job Openings will have a great career in IBM Call Center.

IBM, the world’s largest technology company, is in search for talent to service customers of global 500 accounts – a Financial Service giant.

Call Center Agents
Work with one of the most prestigious companies in the world!
- IBM Call Center Agents deliver world-class customer service to our valued customers across the globe.
- Transform sales/service inquiries into enhanced customer relationships
- Describes customer channels & products

Requirements:
• Must be at least 18 years old and high school graduate
• Excellent English communication skills
• Proficient in computer and internet applications
• Willing to work on shifting schedules, including graveyard, weekend and holiday shifts
• Willing to be assigned to Makati City, Pasig City or Quezon City

Customer Care Specialists (for BPO Professionals) – For Immediate Hiring
(National Capital Reg – Quezon City- UP-Ayala TechnoHub; Mandaluyong City EDSA Central)
Responsibilities:

- Customer Care Specialists deliver world-class service to our valued customers across the globe.

Requirements:

* Completed at least two years of college in any course (minimum)
* Excellent English communication skills
* Proficient computer and internet application skills
* Willing to work on shifting schedules, including graveyard, weekends and holidays
* Fresh graduates or those without previous call center experience are welcome to apply

HOW TO APPLY – Walk-in applicants are prioritized!
Quezon City (New Campus)
IBM Building F, 4th Floor, UP-Ayala TechnoHub, Commonwealth Avenue, Diliman (PhilCoa)
Monday to Friday from 9am to 5pm

Mandaluyong City (City Center)
EDSA Central Pavilion, 3rd Floor, EDSA corner Shaw Boulevard (MRT-Shaw Station)
Monday to Friday from 9am-5pm

Customer Care Specialists (Banking & Financial Services)
(National Capital Reg – EDSA Central, Mandaluyong City)
Responsibilities:

*Provides world-class customer service to valued customers of a leading multi-national client in the Banking and Financial Services industry.

Requirements:

* Completed at least 2 years of college education, or a 2-year diploma/certificate course
* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Experience in up-selling and cross-selling is an advantage
* Fresh graduates are welcome to apply
* Premium pay is offered to candidates with previous international contact center experience

We offer premium pay for previous contact center experience!

For Customer Care and Technical Specialist positions – Walk-in applicants are prioritized!

MANDALUYONG CITY – IBM Recruitment Center
3/F EDSA Central Pavilion, EDSA corner Shaw Boulevard, Mandaluyong City
Landmarks: Connected to the MRT Shaw Station, Across Shangri-la Mall

QUEZON CITY – IBM Recruitment Center
4/F IBM Building F, UP-Ayala TechnoHub Commonwealth Avenue, Diliman, Quezon City
Landmarks: Across UP Diliman Campus, Across PhilCoa Terminal

Fashion & Customer Care Specialists (for pooling) – San Lazaro (T236)
(San Lazaro, Manila)
Responsibilities:

A Fashion & Customer Care Specialist handles product consultations by interested customers shopping online, online account management and sales/delivery inquiry;

This position is on a fixed employment term for four (4) months starting October 2010.

Requirements:

We are looking for candidates who:

* Are of legal working age
* Have completed at least 2 years college course;
* Have at least 3 months inbound or outbound sales call center experience (local or international)
* Has passion for FASHION, knows the latest trends and techonology innovations
* Are very familiar with fashion terminologies & are capable of highlighting the best features of a product based on seasonality and occasion
* are good listeners
* can identify the needs of the customers and match it with the availability of goods and services;
* can communicate excellently in English;
* with basic computer knowledge;
* are versatile,

Visit out Recruitment Office located at: 7F Vertex One building, IT Park San Lazaro Tourism & Business Park, Yuseco corner Felix Huertas streeet, San Lazaro Tayuman , Manila

Customer Care Specialists (Banking & Financial Services)
(National Capital Reg – EDSA Central, Mandaluyong City)
Responsibilities:

*Provides world-class customer service to valued customers of a leading multi-national client in the Banking and Financial Services industry.

Requirements:

* Completed at least 2 years of college education, or a 2-year diploma/certificate course
* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Experience in up-selling and cross-selling is an advantage
* Fresh graduates are welcome to apply
* Premium pay is offered to candidates with previous international contact center experience

For Customer Care and Technical Specialist positions – Walk-in applicants are prioritized!

MANDALUYONG CITY – IBM Recruitment Center
3/F EDSA Central Pavilion, EDSA corner Shaw Boulevard, Mandaluyong City
Landmarks: Connected to the MRT Shaw Station, Across Shangri-la Mall

QUEZON CITY – IBM Recruitment Center
4/F IBM Building F, UP-Ayala TechnoHub Commonwealth Avenue, Diliman, Quezon City
Landmarks: Across UP Diliman Campus, Across PhilCoa Terminal

Customer Care Specialists (Makati City)
(National Capital Reg – PBCom Tower, Ayala Ave., Makati City)
Responsibilities:

*Provides world-class customer service to valued customers of a leading US-based telecommunications company.

Requirements:

* Completed at least 2 years of college education, or a 2-year diploma/certificate course
* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Experience in up-selling and cross-selling is an advantage
* Fresh graduates are welcome to apply
* Premium pay is offered to candidates with previous international contact center experience

We offer premium pay for previous contact center experience!

For Customer Care and Technical Specialist positions – Walk-in applicants are prioritized!

MANDALUYONG CITY – IBM Recruitment Center
3/F EDSA Central Pavilion, EDSA corner Shaw Boulevard, Mandaluyong City
Landmarks: Connected to the MRT Shaw Station, Across Shangri-la Mall

QUEZON CITY – IBM Recruitment Center
4/F IBM Building F, UP-Ayala TechnoHub Commonwealth Avenue, Diliman, Quezon City
Landmarks: Across UP Diliman Campus, Across PhilCoa Terminal

Customer Care Specialists (Makati City)
(National Capital Reg – PBCom Tower, Ayala Ave., Makati City)
Responsibilities:

*Provides world-class customer service to valued customers of a leading US-based telecommunications company.

Requirements:

* Completed at least 2 years of college education, or a 2-year diploma/certificate course
* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Experience in up-selling and cross-selling is an advantage
* Fresh graduates are welcome to apply
* Premium pay is offered to candidates with previous international contact center experience

We offer premium pay for previous contact center experience!

For Customer Care and Technical Specialist positions – Walk-in applicants are prioritized!

MANDALUYONG CITY – IBM Recruitment Center
3/F EDSA Central Pavilion, EDSA corner Shaw Boulevard, Mandaluyong City
Landmarks: Connected to the MRT Shaw Station, Across Shangri-la Mall

QUEZON CITY – IBM Recruitment Center
4/F IBM Building F, UP-Ayala TechnoHub Commonwealth Avenue, Diliman, Quezon City
Landmarks: Across UP Diliman Campus, Across PhilCoa Terminal

Customer Care Specialists (Airline Services)
(National Capital Reg – EDSA Central, Mandaluyong City)
Responsibilities:

*Customer Care Specialists deliver world-class service to valued customers of an international US-based airline.

Requirements:

* Completed at least 2 years of college education, or a 2-year diploma/certificate course
* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Experience in up-selling and cross-selling is an advantage
* Fresh graduates are welcome to apply

We offer premium pay for previous contact center experience!

For Customer Care and Technical Specialist positions – Walk-in applicants are prioritized!

MANDALUYONG CITY – IBM Recruitment Center
3/F EDSA Central Pavilion, EDSA corner Shaw Boulevard, Mandaluyong City
Landmarks: Connected to the MRT Shaw Station, Across Shangri-la Mall

QUEZON CITY – IBM Recruitment Center
4/F IBM Building F, UP-Ayala TechnoHub Commonwealth Avenue, Diliman, Quezon City
Landmarks: Across UP Diliman Campus, Across PhilCoa Terminal

Customer Care Specialists [AIRLINE ACCOUNT]
(National Capital Reg – EDSA Central, Mandaluyong City)
Responsibilities

* Customer Care Specialists provide excellent customer service by phone, email or chat for one of the world’s largest airline accounts.

Requirements

* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Completed at least 2 years of college education, or a 2-year diploma/certificate course
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Experience in up-selling and cross-selling is an advantage
* Fresh graduates are welcome to apply
* Premium pay is offered to candidates with previous international contact center experience
* Applicants should be Filipino citizens or hold relevant residence status.

MANDALUYONG CITY – IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Boulevard
Mandaluyong City

Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall

QUEZON CITY – IBM Daksh Recruitment Center
IBM Building E, 2nd Floor,
UP-Ayala Technohub, Commonwealth Ave.
Quezon City

Landmark:
-University of the Philippines Campus

Applicants with complete Type A requirements are prioritized.
1. NBI Clearance
2. Social Security Number
3. Tax Identification Number
4. Certificate of Employment
5. Transcript of Records or Diploma

Customer Care Specialists [Email/Chat Support]
(National Capital Reg – EDSA Central, Mandaluyong City)
Responsibilities

* Responsible for providing excellent customer service by email/chat for one of the world’s leading consumer banks.

Requirements

* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Completed at least 2 years of college education, or a 2-year diploma/certificate course
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Experience in up-selling and cross-selling is an advantage
* Fresh graduates are welcome to apply
* Premium pay is offered to candidates with previous international contact center experience
* Applicants should be Filipino citizens or hold relevant residence status.

For Customer Care Specialist positions – Walk-in applicants are prioritized.

IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Boulevard
Mandaluyong City

Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall

IBM Daksh Recruitment Center
IBM Building E, 2nd Floor,
UP-Ayala Technohub, Commonwealth Ave.
Quezon City

Landmarks:
-University of the Philippines Campus

Applicants with complete Type A requirements are prioritized.
1. NBI Clearance
2. Social Security Number
3. Tax Identification Number
4. Certificate of Employment
5. Transcript of Records or Diploma

Customer Care Specialists [AIRLINE ACCOUNT]
(National Capital Reg – EDSA Central, Mandaluyong City)
Responsibilities

* Customer Care Specialists provide excellent customer service by phone, email or chat for one of the world’s largest airline accounts.

Requirements

* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Completed at least 2 years of college education, or a 2-year diploma/certificate course
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Experience in up-selling and cross-selling is an advantage
* Fresh graduates are welcome to apply
* Premium pay is offered to candidates with previous international contact center experience
* Applicants should be Filipino citizens or hold relevant residence status.

For Customer Care Specialist positions – Walk-in applicants are prioritized.

Candidates must start on February 1, 2010.

MANDALUYONG CITY – IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Boulevard
Mandaluyong City

Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall

QUEZON CITY – IBM Daksh Recruitment Center
IBM Building E, 2nd Floor,
UP-Ayala Technohub, Commonwealth Ave.
Quezon City

Landmark:
-University of the Philippines Campus

Applicants with complete Type A requirements are prioritized.
1. NBI Clearance
2. Social Security Number
3. Tax Identification Number
4. Certificate of Employment
5. Transcript of Records or Diploma

Customer Care Specialists [AIRLINE ACCOUNT]
(National Capital Reg – EDSA Central, Mandaluyong City)
Responsibilities

* Customer Care Specialists provide excellent customer service by phone, email or chat for one of the world’s largest airline accounts.

Requirements

* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Completed at least 2 years of college education, or a 2-year diploma/certificate course
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Experience in up-selling and cross-selling is an advantage
* Fresh graduates are welcome to apply
* Premium pay is offered to candidates with previous international contact center experience
* Applicants should be Filipino citizens or hold relevant residence status.

For Customer Care Specialist positions – Walk-in applicants are prioritized.

Candidates must start on February 1, 2010.

MANDALUYONG CITY – IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Boulevard
Mandaluyong City

Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall

QUEZON CITY – IBM Daksh Recruitment Center
IBM Building E, 2nd Floor,
UP-Ayala Technohub, Commonwealth Ave.
Quezon City

Landmark:
-University of the Philippines Campus

Applicants with complete Type A requirements are prioritized.
1. NBI Clearance
2. Social Security Number
3. Tax Identification Number
4. Certificate of Employment
5. Transcript of Records or Diploma

Customer Care Specialists [Email/Chat Support]
(National Capital Reg – EDSA Central, Mandaluyong City)
Responsibilities

* Responsible for providing excellent customer service by email/chat for one of the world’s leading consumer banks.

Requirements

* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Completed at least 3 years of college education, or a 2-year diploma/certificate course
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Experience in up-selling and cross-selling is an advantage
* Fresh graduates are welcome to apply
* Premium pay is offered to candidates with previous international contact center experience
* Applicants should be Filipino citizens or hold relevant residence status.

IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Boulevard
Mandaluyong City

Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall

IBM Daksh Recruitment Center
IBM Building E, 2nd Floor,
UP-Ayala Technohub, Commonwealth Ave.
Quezon City

Landmarks:
-University of the Philippines Campus

[PIONEER ACCOUNT] Customer Care Specialists – Eastwood City, QC [OPEN TO FRESH GRADUATES]
(National Capital Reg – Makati, Mandaluyong or Quezon City)
Responsibilities

* Customer Care Specialists provide excellent customer service by phone for various global IBM accounts.
* This posting is for applicants who are interested to work in Eastwood City, Libis, QC.

Requirements

* EXCELLENT oral and written English communication skills
* Highly proficient in computer and internet applications, preferably with a technical background
* College Graduate of any 4-year course
* Experience in up-selling or cross-selling is an advantage
* Willing to work on graveyard, holiday and weekend shifts
* Willling to be assigned in Eastwood City, Libis
* Applicants should be Filipino citizens or hold relevant residence status.
* We encourage Fresh Graduates to apply.

IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Boulevard
Mandaluyong City

Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall

Premium pay is offered to applicants with previous contact center experience!

To speed up your employment, you must be prepared with your Pre-Employment Requirements:
Social Security Number (SSS)
Tax Identification Number (TIN)
National Bureau of Investigation (NBI) Clearance
Transcript of Records or Copy of College Diploma
Birth Certificate

Customer Care Specialists [Email/Chat Support]
(National Capital Reg – EDSA Central, Mandaluyong City)
Responsibilities

* Responsible for providing excellent customer service by email/chat for one of the world’s leading consumer banks.

Requirements

* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Completed at least 3 years of college education, or a 2-year diploma/certificate course
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Experience in up-selling and cross-selling is an advantage
* Fresh graduates are welcome to apply
* Premium pay is offered to candidates with previous international contact center experience
* Applicants should be Filipino citizens or hold relevant residence status.

IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Boulevard
Mandaluyong City

Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall

IBM Daksh Recruitment Center
IBM Building E, 2nd Floor,
UP-Ayala Technohub, Commonwealth Ave.
Quezon City

Landmarks:
-University of the Philippines Campus

[PIONEER ACCOUNT] Customer Care Specialists – Eastwood City, QC [OPEN TO FRESH GRADUATES]
(National Capital Reg – Makati, Mandaluyong or Quezon City)
Responsibilities

* Customer Care Specialists provide excellent customer service by phone for various global IBM accounts.
* This posting is for applicants who are interested to work in Eastwood City, Libis, QC.

Requirements

* EXCELLENT oral and written English communication skills
* Highly proficient in computer and internet applications, preferably with a technical background
* College Graduate of any 4-year course
* Experience in up-selling or cross-selling is an advantage
* Willing to work on graveyard, holiday and weekend shifts
* Willling to be assigned in Eastwood City, Libis
* Applicants should be Filipino citizens or hold relevant residence status.
* We encourage Fresh Graduates to apply

IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Boulevard
Mandaluyong City

Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall

Premium pay is offered to applicants with previous contact center experience!

To speed up your employment, you must be prepared with your Pre-Employment Requirements:
Social Security Number (SSS)
Tax Identification Number (TIN)
National Bureau of Investigation (NBI) Clearance
Transcript of Records or Copy of College Diploma
Birth Certificate

Customer Care Specialists [Email/Chat Support]
(National Capital Reg – EDSA Central, Mandaluyong City)
Responsibilities

* Responsible for providing excellent customer service by email/chat for one of the world’s leading consumer banks.

Requirements

* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Completed at least 3 years of college education, or a 2-year diploma/certificate course
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Experience in up-selling and cross-selling is an advantage
* Fresh graduates are welcome to apply
* Premium pay is offered to candidates with previous international contact center experience
* Applicants should be Filipino citizens or hold relevant residence status.

IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Boulevard
Mandaluyong City

Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall

IBM Daksh Recruitment Center
IBM Building E, 2nd Floor,
UP-Ayala Technohub, Commonwealth Ave.
Quezon City

Landmarks:
-University of the Philippines Campus

[PIONEER ACCOUNT] Customer Care Specialists – Eastwood City, QC [OPEN TO FRESH GRADUATES]
(National Capital Reg – Makati, Mandaluyong or Quezon City)
Responsibilities

* Customer Care Specialists provide excellent customer service by phone for various global IBM accounts.
* This posting is for applicants who are interested to work in Eastwood City, Libis, QC.

Requirements

* EXCELLENT oral and written English communication skills
* Highly proficient in computer and internet applications, preferably with a technical background
* College Graduate of any 4-year course
* Experience in up-selling or cross-selling is an advantage
* Willing to work on graveyard, holiday and weekend shifts
* Willling to be assigned in Eastwood City, Libis
* Applicants should be Filipino citizens or hold relevant residence status.
* We encourage Fresh Graduates to apply.

For Customer Care Specialist positions – Walk-in applicants are prioritized.

IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Boulevard
Mandaluyong City

Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall

Premium pay is offered to applicants with previous contact center experience!

To speed up your employment, you must be prepared with your Pre-Employment Requirements:
Social Security Number (SSS)
Tax Identification Number (TIN)
National Bureau of Investigation (NBI) Clearance
Transcript of Records or Copy of College Diploma
Birth Certificate

[PIONEER ACCOUNT] Customer Care Specialists – Eastwood City, QC [OPEN TO FRESH GRADUATES]
(National Capital Reg – Makati, Mandaluyong or Quezon City)
Responsibilities

* Customer Care Specialists provide excellent customer service by phone for various global IBM accounts.
* This posting is for applicants who are interested to work in Eastwood City, Libis, QC.

Requirements

* EXCELLENT oral and written English communication skills
* Highly proficient in computer and internet applications, preferably with a technical background
* College Graduate of any 4-year course
* Experience in up-selling or cross-selling is an advantage
* Willing to work on graveyard, holiday and weekend shifts
* Willling to be assigned in Eastwood City, Libis
* Applicants should be Filipino citizens or hold relevant residence status.
* We encourage Fresh Graduates to apply.

IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Boulevard
Mandaluyong City

Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall

Customer Care Specialists - Email and Chat Support (OPEN TO FRESH GRADUATES)
(National Capital Reg)
Responsibilities

* Provide customer support to Fortune 500 clients using email and online tools.

Requirements

* Excellent written AND oral English communication skills
* Good writing skills with good grammar and sentence construction
* Outstanding typing and computer multi-tasking skills
* Strong customer service and problem solving skills
* Completed at least three years of college education in any course, or finished a two-year diploma or certificate course
* Fresh graduates or those without work experience are welcome to apply
* Willing to work on graveyard, holiday and weekend shifts
* Willing to be assigned in Mandaluyong City
* Applicants should be Filipino citizens or hold relevant residence status.

IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Blvd., Mandaluyong City