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URGENT HIRING for NETWORK PROCESSING ANALYST (Cebu)

Aug 4, 2011 Author: ninja | Filed under: Accenture

Responsibilities:

Technical troubleshooting and fault isolation techniques must be utilized to isolate and resolve system and customer issues. Coordination of service testing with all involved providers must be performed until the customer’s service is up and working. Handle incoming calls and tickets in a network operations center environment.  Emphasis is on technical troubleshooting, customer satisfaction, timely follow-up and resolution of customer issues and requests.

Requirements:

Network Processing Analyst:
  • Graduate of a 4-5 year course
  • IP Networking knowledge is required
  • At least 1 year work experience in a technical or operations position in a telecommunications or BPO company

 

URGENT HIRING for NETWORK PROCESSING ANALYST (Cebu)

Aug 2, 2011 Author: ninja | Filed under: Accenture

Responsibilities:

Technical troubleshooting and fault isolation techniques must be utilized to isolate and resolve system and customer issues. Coordination of service testing with all involved providers must be performed until the customer’s service is up and working. Handle incoming calls and tickets in a network operations center environment.  Emphasis is on technical troubleshooting, customer satisfaction, timely follow-up and resolution of customer issues and requests.

Requirements:

Network Processing Analyst:
  • Graduate of a 4-5 year course
  • IP Networking knowledge is required
  • At least 1 year work experience in a technical or operations position in a telecommunications or BPO company

 

NETWORK PROCESSING ANALYSTS (CEBU)

Aug 2, 2011 Author: ninja | Filed under: Accenture

Responsibilities:

Technical troubleshooting and fault isolation techniques must be utilized to isolate and resolve system and customer issues. Coordination of service testing with all involved providers must be performed until the customer’s service is up and working. Handle incoming calls and tickets in a network operations center environment.  Emphasis is on technical troubleshooting, customer satisfaction, timely follow-up and resolution of customer issues and requests.

Requirements:

  • Graduate of any 4-5 year course
  • At least 1 year technical work experience in  an engineering, telecommunications or BPO company
  • IP networking knowledge required

 

Technical Support Representative (Cebu)

Aug 1, 2011 Author: ninja | Filed under: Sykes Philippines
  • To qualify for this position, you must have the following:
  • At least 2 years of college study.
  • Must be fluent in both written and oral English and can express self very well
  • Knowledgeable in Basic Microsoft office operations
  • Knowledgeable with DSL and internet connections
  • Willing to work on shifting schedules and holidays

 

Administrative Assistant

Jan 22, 2008 Author: admin | Filed under: Convergys Philippines

Company Name: Convergys Philippines
Position: Administrative Assistant

Dimension and Scope

This position consists of general administrative duties. Supports the work of a Director by performing duties as specifically requested; such as copying data; compiling information; filing; tabulating; recording; distributing; and handling materials; stock; or supplies. May perform repetitive business procedures according to specific instructions.

Principal Duties & Responsibilities

Responds to routine telephone requests which have standard answers; refers calls and visitors to appropriate staff.
•Prepares business presentation documents and spreadsheets.
•Types, may take and transcribe dictation, and establishes and maintains a variety of office files.
•Maintains manager’s calendar, makes appointments, and arranges for meeting rooms.
•Maintains recurring internal reports.
•Requisitions supplies, printing, maintenance, or other services through appropriate channels.
•Performs other duties as assigned.

Required Qualifications

• Proficiency with various software applications such as Microsoft Word and Excel.
• Good knowledge of general office practice and business etiquette.
• Can handle multiple and competing priorities (project management). Good oral and written communication skills.
• Accurate and efficient typing skills.
• Efficient organizational skills.
• Good interpersonal and communication skills.
• Ability to follow through on work assignments.

About Convergys Philippines

Convergys Corporation (NYSE: CVG) is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 60 countries speaking nearly 30 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world’s leading companies in many industries including communications, financial services, technology, and consumer products.

Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has more than 66,000 employees in 65 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com.

Customer Service Associate

Jan 22, 2008 Author: admin | Filed under: Convergys Philippines

Company Name: Convergys Philippines
Position: Customer Service Associate

Fresh graduates and experienced candidates are encouraged to apply.

Applicants should have completed at least 2 years of college education.

Must be proficient in speaking English

Possesses basic computer skills (with advanced computer skills, preferred)

Must be service oriented and with pleasing personality

With a track record of company loyalty, preferred

Amenable to work on a shifting schedule

Walk-in applicants are encouraged to go to the Ground Flr of Convergys Bldg., Northgate Cyberzone, Filinvest, Alabang. Monday to Friday, 8am to 5pm. Bring your resume and valid ID.

Bring SSS and TIN (if any).

About Convergys

Convergys Corporation (NYSE: CVG) is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 60 countries speaking nearly 30 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world’s leading companies in many industries including communications, financial services, technology, and consumer products.

Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has more than 66,000 employees in 65 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com.

Data Encoder / Transcription for Insurance

Jan 17, 2008 Author: admin | Filed under: People Support

Company Name: PeopleSupport Inc.
Position: Data Encoder / Transcription
Location: Cebu City

eReps are the dynamic and highly-driven customer service representatives of PeopleSupport. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns.

Requirements:

* At least two (2) years in college of any field
* Preferably with medical/insurance transcription background
* Preferably understands British accent
* Typing speed of 40 – 50 WPM
* Willing to work in shifts

SIGN-ON BONUS on selected accounts and free HAVAIANAS TOPS to all successful applicants.

Strongly encourage walk-in applications for eRep positions.

Manila
PeopleSupport Center
Ayala corner Sen. Gil Puyat Avenue
Makati City
Mondays to Saturdays, 9:00 am to 5:00 pm
Manila HR Hotline (02) 755-2600

Cebu
e-Office 1, AsiaTown IT Park
Apas, Cebu City
Mondays to Saturdays, 9:00 am to 5:00 pm
Cebu HR Hotline (032) 234-8247

Davao
B-1 Luisa Avenue Square, Jacinto Extension
Davao City
Mondays to Fridays, 9:00 am to 5:00 pm
Davao HR Hotline (082) 227-9301

Baguio
PeopleSupport Center
SM Fiesta Strip
Harrison Road, Baguio City
Mondays to Fridays, 9:00 am to 5:00 pm

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