Business Systems Analyst
(National Capital Reg)

Responsibilities:

* Performs the role of a Business Systems Analyst. Ensures that all the scheduled nightly batch jobs are running in their respective timeframes and with adherence to their Service Level Agreements through proper analysis and decision-making of the business rules of each scheduled batch jobs.
* Monitors application in production environment.
* Provides Level 2 resolution of all the production issues through analysis and investigation of the nightly scheduled US batch jobs running in IBM Tivoli.
* Checks and analyzes the Oracle production database through SQL queries in order to verify and to determine the processing of the scheduled batch jobs’ workflows.
* Escalates and coordinates Level 3 issue resolution.
* Coordinates troubleshooting and resolution with infrastructure support and business users.
* Communicate with third parties to resolve integration issues.
* Coordinates application bug fixes with the development team.
* Validates application and infrastructure upgrades.
* Defect report.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Computer Science/Information Technology or equivalent.
* At least 3 years of experience with supporting and monitoring of customer applications in production.
* Knowledge in Oracle 10g is a must.
* Knowledge in UNIX/AIX is a plus.
* Investigative. Likes activities that involve thinking, organizing and understanding.
* Excellent communication and interpersonal skills. Effective time management skills and a team player
* Can work under minimum supervision.
* Willing to be on call beyond normal working hours and on weekends. Willing to work night/rotating shift.
* Applicants should be Filipino citizens or hold relevant residence status.

Affiliated Computer Services, Inc. (ACS Phils)
7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City.
Website: http://www.acs-inc.com

Team Supervisor
(National Capital Reg – Pasay City)

Responsibilities:
• Assure that the workload is accurately represented in the variety of logs/reports being generated throughout the day, week and month.
•Communicate any issues with workload, performance of staff or systems immediately to the SBU Manager and appropriate Client-US liaisons and others (such as IT) as appropriate
• Effectively manage a team cross-trained employees to complete multiple tasks and meet all Service Level Agreement (SLA) contract requirements on a daily basis
• Review staff attendance and performance on an informal basis daily and address issues using ACS standard communication vehicles (verbal and written warnings followed by termination if improvement is not forthcoming)
• Perform weekly formal metrics review with each staff member and recommend promotions for tech level achievements and action plans for under achievers as relates to attendance, quality, productivity and performance against job requirements
• Manage staff daily performance metrics and provide formal interim reviews of staff performance; update goals as targets evolve
• Participate in software reviews and make recommendations for enhancements to processes and programs driving improved performance and productivity of the team
• Review tech level programs against staff performance making recommendations for improvements to the program to help motivate/incentivize staff to perform at their best
• Ensure that all task performed in the department are done accurately and on time
• Maintain department documentation and responsible for developing/maintaining training programs specific to the teams they oversee

KNOWLEDGE AND SKILLS:
• Understand how the work that ACS performs contributes to the information that our client provides to its customers
• Senior level knowledge of all tasks associated with Bid Entry, Bid Update and Web Check
• Capable of delivering training for the team in both a group and one-on-one coaching sessions as needed

Requirements:

* 2-3 years experience in a transactional processing environment.
* Ability to lead people and deal with staff related issues in a timely and appropriate manner.
* Demonstrate good verbal and written communication skills, conveying a strong service orientation and professional demeanor
* Demonstrate good reading comprehension and decision making skills
* Demonstrate good interpersonal effectiveness, maintaining a team player attitude
* Proficient in Word and Excel functions
* Work flexible hours and overtime as necessary
* Learn and perform other tasks as deemed necessary by your supervisor
* Understand and follow Corporate, Company and Department policies and procedures; demonstrate and promote the ACS’ Supportive Organization Culture and the client’s Shared Values

Affiliated Computer Services, Inc. (ACS Phils)
7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City.
Website: http://www.acs-inc.com

Technical Support Specialist (Pioneer account)
(National Capital Reg – Pasay City (Mall of Asia Complex))

Responsibilities:
• Handles inbound technical calls effectively and efficiently through the use of proactive customer service and call control techniques and proven technical troubleshooting procedures

• Confirm detailed system configuration and problem description
• Creates an exceptional experience for the customer by using professional customer service techniques, personalizing and focusing on adding value to the call
• Retains existing customer/services through the use of proactive customer service/consulting techniques and enabling customers to perceive value in the service
• Resolves customer questions/concerns efficiently and effectively through the use of active listening and personalizing techniques and by focusing on adding value
• Resolves problems on the first call, and with a minimum of transfers by consistently improving personal technical knowledge and understanding
• Manipulate systems to resolve customer inquiry
• Participates in ongoing training in keeping with Client’s request and changing business strategies.
• Maintains call performance goals (i.e. AHT, quality and schedule adherence)
• Adheres to Client’s policies and procedures
• Maintains a positive attitude and support Client’s Commitment to Excellence
• Performs other duties as assigned

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , any field.
* Candidate must have minimum of 3 year(s) of working experience in the related field is required for this position specifically handling a technical and customer care account.
* Applicants must be willing to work in Pasay City (Mall of Asia Complex).
* Applicants must be willing to start ASAP.
* This account is for morning shift.
* Full-Time positions available.

Qualified candidates may apply walk in at 7th floor 1Ecom building Palm Coast Avenue Mall of Asia Complex Pasay City.
Bring a valid ID and updated resume.  Walk in candidates may apply between 9AM to 5PM.

Company Name :
Affiliated Computer Services, Inc. (ACS Phils)
Industry :
Call Center / IT-Enabled Services / BPO
Location :
7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City
WebSite :

http://www.acs-inc.com

REPORTING ANALYST
(National Capital Reg)

Responsibilities:
Major Duties and Responsibilities

The Reporting Analyst will be responsible for the execution of analytical processes. In addition, the professional will

conduct research and provide recommendations to resolve problems. The Analyst will need a strong background

using integrated systems and understanding the relationships between large-scale transaction processing systems.

Specifically the Reporting Analyst will:

Reporting Functions

• Review, balance, and interpret computer reports, and make corrections

• Prepare, analyze, and select methods of presenting various statistical or technical data

• Responds to phone inquires with a high degree of customer service

• Create management reports at the workgroup level to provide input for overall departmental performance

• Responsible for preparing ad-hoc reports

• Create various operational reports using various inputs

Requirements:
Work Experience

• 5+ years accounting/finance experience

• 3-5 years data mining, report creation experience

• Knowledge of Microsoft applications

• Expert in Excel and Access

• Knowledge of Data Warehouse or like application

• Experience working with mainframe computer system applications

• Expert in SAP

Level of Education

• University degree with a concentration in accounting and finance or business

Affiliated Computer Services, Inc. (ACS Phils)
7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City.
Website: http://www.acs-inc.com

Credit Analyst
(National Capital Reg)

Responsibilities:
A Credit Analyst will perform intermediate credit analysis activities. The Professional must be familiar with performing B2B commercial credit analysis for the purpose of establishing and reviewing credit limits for customers in a manufacturing type industry.

Perform Financial Transactions

* Responsible for management of accounts within FSC guidelines/policies and procedures to minimize bad debt losses, maximize collections, and support profitable sales.
* Establish credit limits for new accounts; review and update existing credit limits.
* Proactive support of Sales and Business Units while establishing credit limits and assessing credit risk for the purpose of minimizing risk while maximizing sales.
* Establishing and maintaining customer and client relationships.
* Other duties as assigned

Requirements:
Work Experience

* 2-4 years B2B commercial credit analysis, preferably in a manufacturing industry environment, including company financial statement (balance sheet, income statement, cash flow statement) analysis.
* 2-4 years of establishing B2B commercial credit limits and performing credit limit reviews for credit limits up to $50K using analysis of financial statement ratios, D&B trade reports, trade and bank references, review of present customer pay performance.
* 2-4 years of working with financial ratio spreading software or Excel based financial spreads.
* Knowledge of Microsoft applications including Lotus Notes
* Knowledge of SAP, BPCS desirable

Affiliated Computer Services, Inc. (ACS Phils)
7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City.
Website: http://www.acs-inc.com

Process Manager (Finance and Accounting)
(National Capital Reg – Pasay City)

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Accounting, Business Management or equivalent.
* CPA a must / MBA a plus
* 5-10 years supervisory/management experience in the manufacturing industry
* Experienced in General Accounting, Operations Finance and Risk Management
* Experienced in working in a multicultural environment
* Experienced in upward stakeholder management in a remote environment
* Knowledgeable in IFRS
* Has experience in leading projects (project implementation, transition management or of similar type)
* Able to prepare complex financial analysis( make versus buy, real options analysis, Greenfield analysis)
* Able to work any shift
* Applicants must be willing to work in Pasay City.
* Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.

Affiliated Computer Services, Inc. (ACS Phils)
7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City.
Website: http://www.acs-inc.com

Senior Accountant
(National Capital Reg)

Responsibilities:

* Performs a variety of accounting functions within the Accounting department. May perform one or more of the following duties:

* Prepares journal entries; maintains and reconciles ledger accounts
* Balances books or accounts and prepares profit/loss, income and balance sheet statements
* Reviews and verifies the accuracy of journal entries and accounting classifications assigned to various records
* Prepares and analyzes financial statements and monthly reports
* Prepares balance sheet reconciliation and margin trend analysis
* Assists with audits by providing supporting records and documentation
* Conducts studies and develops solutions for improving accounting processes
* Prepares and analyzes tax records and reports
* Prepares local, state and federal tax returns
* Assists in preparing statistical and financial reports
* Maintains records and performs miscellaneous tax assignments
* All other duties as assigned

* JOB COMPLEXITY:
* Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
* Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree or Post Graduate Diploma / Master’s Degree in Finance/Accountancy/Banking or equivalent.
* At least 5 year(s) of working experience in the related field is required for this position specializing in Finance – General/Cost Accounting or equivalent. Job role in Financial Accounting & Reporting or Basic Accounting/Bookkeeping/Accounts Executive.
* Applicants must be willing to work in Pasay City.
* Must be willing to work on rotating shifts or follow Eastern Time Zone.
* Applicants should be Filipino citizens or hold relevant residence status.

Affiliated Computer Services, Inc. (ACS Phils)
7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City.
Website: http://www.acs-inc.com

Credit and Collections Manager
(National Capital Reg)

Responsibilities:
Serve as the primary point of contact for the Credit and Collections (Invoice to Cash) tower supporting multiple business unit(s)

Thorough knowledge of the concepts, practices and procedures related to Credit, Collections, and Cash Applications
Billing
Lockbox and Cash Application
Credit
Collections
Dispute Management
Identify potential financial risks and communicate these risks to ACS Sr. Management
Ensure compliance with all service levels and key measures
Ensure compliance with internal and external audit requirements
Manage a team of Supervisors, Team Leads and Associates
Initiate and support continuous improvement (Six Sigma)
Develop common procedures and practices to streamline operations

Invoice to Cash Functions:

Billing
Lockbox and Cash Application
Credit
Collections including account management
Dispute Management

Requirements:

* College Degree or equivalent work experience
* 7 years of experience (manufacturing experience preferred)
* Managerial leadership and team management experience
* Strong technical, analytical and problem solving skills
* Strong oral and written communication skills
* High motivation and desire to work towards increasing levels of responsibility and challenge
* Candidate must possess at least a Bachelor’s/College Degree , Finance/Accountancy/Banking or equivalent..
* Preferably Managers specializing in Finance – General/Cost Accounting or equivalent.
* Must be willing to work at night shift
* Must be willing to work at Pasay City
* Full-Time positions available.

Company Name :
Affiliated Computer Services, Inc. (ACS Phils)
Industry :
Call Center / IT-Enabled Services / BPO
Location :
7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City
WebSite :

http://www.acs-inc.com

Accounting Manager
(National Capital Reg – Pasay City)

Responsibilities:

Oversee Workgroup Operations
• Establish and maintain customer focus, sustain customer interaction, and understand and respond to customer needs/expectations
• Recommend, implement and enforce process improvements and quality control standards regarding the proper accounting treatment for accruals, reserves, assets and expenditures
• Build and maintain strong relationships with client
• Research and resolve complex issues

Develop Team
• Coach team members on researching and resolve complex issues in accordance with ACS and client standards
• Determine staff assignments to accomplish business objectives and meet service level agreements
• Conduct performance evaluations and provide counsel on team members’ individual development opportunities
• Address performance issues at workgroup and individual level, and identify improvement opportunities

Performance
• Monitor and report on performance of the workgroup
• Report to Managers regarding overly complex workgroup issues or high risk areas
• Prepare operating and management reports
• Ensures proper application of company financial policies and procedures for assigned business units
• Establish adherence to corporate standard chart of accounts and ensures account assignment agrees to the standard definition for account usage
• Compiles and analyzes financial information to prepare entries to general ledger.
• Analyzes financial information detailing assets and liabilities. Prepare balance sheet, income statement and other reports to summarize and interpret current and projected financial position for managers.
• Audits contracts, orders and vouchers and prepares reports to substantiate individual transactions prior to settlement.
• Collects appropriate financial data to prepare state and local reports and tax returns.
• Determines accuracy of account balances, financial postings and calculations and investigates and resolves any discrepancies

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , Finance/Accountancy/Banking or equivalent.
* At least 7 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Pasay City.
* Preferably Assistant Manager / Managers specializing in Finance – General/Cost Accounting or equivalent.
* Full-Time positions available.
* Must be willing to work at night shift

Affiliated Computer Services, Inc. (ACS Phils)
7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City.
Website: http://www.acs-inc.com