Enterprise SharePoint Administrator (For Pooling)
(National Capital Reg – Alabang, Muntinlupa City)

Responsibilities:
Operates in the capacity of Subject Matter Expert in SharePoint technologies.  Responsible for the day-to-day administration, configuration and support of SharePoint environment.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , Engineering (Computer/Telecommunication), Engineering (Others) or equivalent.
* Strong background in supporting Microsoft Office SharePoint 2007 Server farm components, including web front-end servers, load balancers, index servers, query servers, and database servers
* Ability to establish SharePoint farm performance baselines and identify, track, and troubleshoot issues
* Create site templates with custom libraries and lists, customize the environment and implement and sustain workflow applications
* Design, configure, and maintain SharePoint data security and governance structure according to business requirements and federal regulations
* Must have skills and knowledge of Windows Powershell scripting
* Ability to communicate clearly and concisely, both verbally and with written documentation
* Exceptional work ethic
* Display willingness to help others, a pleasant personality, a courteous manner, and a professional demeanor
* Microsoft Certification desired:  MCITP: Enterprise Administrator, MCITP: Server Administrator
* Ability to reason and think logically
* Ability to effectively meet deadlines and tight time constraints
* Ability to create and update documentation on the SharePoint environment
* Ability to trouble-shoot messaging related issues quickly and effectively
* At least 2 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Alabang,Muntinlupa City.

Verizon Communications Phils., Inc.
Company Address: 17/f BPI, Buendia Center, Sen. Gil Puyat Ave. Makati City -
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

Citrix and Systems Administrator
(National Capital Reg – Pasig City)

Responsibilities:
The Citrix Administrator’s role is to manage and performance-tune Citrix systems, networks, and applications to ensure high levels of availability and security for the supported business applications. This individual also participates in the planning and implementation of policies and procedures to ensure Citrix system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements.

Strategy & Planning

• Participate in and support capacity planning and the development of long-term strategic goals for Citrix systems, software, and clients in conjunction with end users and department managers.

Acquisition & Deployment
• Coordinate with network engineering, business application, and database administration functions to implement Citrix systems that utilize industry best practices to meet corporate objectives.
• Install and configure Citrix servers and applications.

Operational Management

* Implement policies, procedures, and technologies to ensure Citrix system security through secure system access, monitoring, control, and routine security evaluations.
* Perform tasks necessary to fulfill service level agreements with end users regarding Citrix-served application availability and security including file system and database configuration and management.
* Perform and test system configuration backups and restores to ensure system recovery from outages or errors.
* Review and deploy new Citrix patches and software updates according to best practices.
* Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on Citrix servers and client access software.
* Analyze Citrix application usage to support long-term strategy and network capacity and/or licensing.
* Collaborate with analysts, application developers, and system owners in the testing of Citrix programs, applications, and interoperability.
* Develop, document, and maintain policies, procedures, and associated training plans for both Citrix system administration and end-user access.
* Recommend hardware or software changes needed to optimize Citrix deployments, configuration, or maintenance.
* Support feasibility studies for Citrix products under consideration for purchase.

Requirements:
Education:

* College diploma or university degree in the field of computer science and/or 3-5 years equivalent work experience.
* Certifications in Citrix is required (CCA, CCAA, CCEE)
* Microsoft Certification is preferred

IT Knowledge & Experience:

* 3 years direct experience in administration, development, and implementation of Citrix applications including [Presentation Server (MetaFrame), Password Manager, Secure Access Manager and Microsoft Terminal Services
* Hands-on knowledge in Citrix administration tools and resources.
* • Technically fluent in server and OS administration, including [Windows Server 2003].
* Direct knowledge of directory services, including Active Directory
* Direct knowledge of Server Virtualization, including VMware
* Knowledge of networking infrastructures, including LAN, WAN, VPN, etc.
* Strong knowledge of software quality assurance best practices.
* Knowledge of applicable data privacy practices and laws.
* Excellent understanding of the organization’s goals and objectives.

Personal Characteristics

* Strong customer service orientation.
* Proven analytical and problem-solving abilities.
* Ability to effectively prioritize and execute tasks in a high-pressure environment.
* Strong interpersonal and oral communication skills.
* Skilled at working within a team-oriented, collaborative environment.
* Ability to present ideas and solutions in business-friendly and user-friendly language.
* Ability to conduct research into e-mail software issues and products as required.
* Highly self motivated and directed.
* Keen attention to detail.

Physical Demands

* Rotating shifts, off hours availability.
* 40-hour on-site work week with on-call availability.
* Sitting for extended periods of time.
* Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
* Occasional lifting and transporting of moderately heavy objects such as servers and documentation binders.

Transcom Asia 4th Flr.
Transcom Center Bldg.,
Las Fiestas Rd. (beside Fun Ranch & Tiendesitas)
Fontera Verde Compound,
Pasig City, National Capital Reg 1600
Telephone: 702-2400 or 702-2447
email address: dindo.estrella@nucomm.net

Network Systems Administrator, First Tier Support
(National Capital Reg)

Responsibilities:
Description:

This is a technical hands-on role in a dynamic and fast paced 24×7 ecommerce environment focused on
monitor-and-response for web site issues. You will work hand in hand with a web site operations team
responsible for production systems health monitoring with standard Tier 1 remediation and/or escalation
follow up. Successful candidates must be able to multi-task and prioritize system events according to
severity and escalation procedures. Candidates must be comfortable communicating quickly and
accurately in the event of production emergencies, both with internal and external groups. This individual
must also be comfortable with basic navigation through both Linux and Windows environments and be
involved in actively troubleshooting and/or resolving production issues using well defined controls and
standard operating procedures.

Responsibilities:

• Monitor, analyze, and resolve site issues as reported by monitoring systems and consoles,
providing Tier 1 (first level) response to alarms.
• Adherence to standard operating procedures and escalation procedures as required to resolve
site issues.
• Work in a 24x7x365 production environment hosting various web platforms using the provided
server, network and application monitoring systems.
• Provide Tier 1 (first level) support for production issues, gathering troubleshooting information
either for direct resolution or for an escalation destination party.
• Escalation ownership – production issues are escalated and driven to resolution via
troubleshooting, communication, and subsequent updates. Issues are owned from start to finish
and tracked in a site issue ticketing system.
• Flexible with the ability to handle stressful situations – such as initiating emergency conference
calls and sending quick and accurate system issue notifications.
• Use of standardized communications for follow up to scheduled maintenance and service
interruptions.
• Appropriately communicate issues using defined communication channels.

Requirements:
• 2+ years of previous Tier 1 Site Support or equivalent experience
• Must be comfortable working in a command line as well as GUI environment
• 2+ years of direct Linux experience (running scripts, grep-ing logs, troubleshooting errors)
• 2+ years of direct Windows experience (running scripts, processing Event Log messages,
troubleshooting errors)
• Ability to remain calm in the midst of chaos and be the first response central communication point
for site issues.
• Possess a professional demeanor with a customer satisfaction attitude and be an active
contributor in a positive team environment.
• Excellent written and oral communications and interpersonal skills along with good analytical skills – must be able to accurately report information in a timely manner.
• Demonstrated ability to follow predefined guidelines, protocols, and procedures as directed.
• Able to work various day or night site support shifts throughout a 24 hour day, 7 days a week.
• Candidate must possess the ability to learn, retain, and apply new information in an ever
changing environment with flexibility to perform additional tasks or duties outside of normal daily
activities.
• Experience with Gomez and Nagios is a plus.

Offshoring has state-of-the-art, best-in-breed technology quartered in its spacious office in Ortigas, Pasig City, where it holds a modernistic and highly functional swimming pool and cafeteria, all for the employees’ advantage, efficiency, and well-being. Attractive and competitve salary awaits the qualified candidate. Kindly submit your updated resume to highpayingcareers@offshoring.com

Company Name :
Offshoring Inc
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
27F Tycoon Centre, Pearl Drive Ortigas Center Pasig City 1227
Company Fax :
(02) 7060648

Customer Account Administrator
(National Capital Reg)

Responsibilities:

* Primary Customer Service contact for Field Sales Offices, Local Business Partners, Distribution Centers, and other Support Groups within the Supply Chain.
* Receive and respond to inquiries within agreed service levels, with a high sense of urgency and customer focus.
* Accurately process change, cancellation credit note and additional orders within the agreed time scales.
* Interact with customers and resolve customer service issues with diplomacy, tact, and a timely response.
* Assumes overall responsibility in monitoring and maintaining accuracy of customer backlog report.
* Proactively review order book to ensure orders are processed according to customer request date in coordination with other relevant teams.
* Establish and ensure long-term business relationships with the assigned customers through pro-active account management.
* Conduct extensive account profiling to support objectives of customers and to help determine business growth opportunities.
* Prepare accurate and timely reports for performance efficiently analysis.
* Comply with all company policies and procedures.
* Comply with all export compliance regulations.
* Regularly conduct process training and product updates to FSOs and LBPs via WebEx or conference calls.
* Cross-train in other team member’s functions to ensure effective cover system.
* Ensure that customers are responded to in a professional and courteous manner.
* Performs other tasks that may be required to support business operations.

Requirements:

* Graduate of Business or Engineering course.
* Minimum of 2 years experience in Customer Service, Supply Chain or Logistics Industry.
* Computer Literacy on MS Word, Basic MS AExcel, and MS PowerPoint.
* Effective and efficient interpersonal skills.
* Strong analytical skills, attention to details and result-oriented.
* Highly motivated and driven to succeed.
* Willing to work on flexible work schedules.
* Above average verbal and written English communication skills.
* Strong sense of Customer Service Orientation.

Emerson Manila Shared Services Corporate Human Resources e-mail address:msource@emerson.com

Company Name :
Emerson Electric Asia Ltd. ROHQ
Industry :
Electrical & Electronics
Type of Company :
Private Limited Company, Local Based Company
Location :
4th floor, San Miguel Properties Center (SMPC), # 7, St. Francis Avenue Mandaluyong -

(5) SQL Database Administrator
(National Capital Reg – Mandaluyong)

Requirements:

* Bachelor Degree in a logic orientated discipline (Engineering, Computer Science, etc).
* Superior understanding of SQL.
* Strong experience with Windows platform and MS SQL Server or other Relational DBMS.
* Must be detail oriented, organized, and have the ability to multi-task.
* Applicants should be Filipino citizens or hold relevant residence status.
* Must be willing to work in shifting schedule.

Please visit our website at www.pcmall.com to learn more about us.

OSRP, LCC
2nd/F, Edsa Central Pavilion Bldg.,
Edsa Corner United St., Greenfield District,
Mandaluyong City,
National Capital Reg *
Telephone: 6673801 ext-7882 Fax: 6870452