IVR Developer
(National Capital Reg)

Responsibilities:

*The role of the IVR Developer in this position would be to support the design, development, implementation, and on going support of IVR applications developed in-house for the GSG organization. This encompasses applications that are site hosted at client locations and applications that are hosted on a shared environment in the Tarrytown data center. It also includes the day to day maintenance of many legacy applications on a variety of development platforms. The group works from a ticketing queue, but also manages ad hoc requests during both business hours and in on-call situations.

Requirements:
5 years minimal experience in related field.

High level end user PC efficiency, Microsoft Outlook, Excellent verbal and written communication skills, Intervoice XML and VXML, I-3 Handler, VoiceXML, Intervoice development, Apex, Java, Servelets, JSP, Multithreaded Application Development.
Familiarity with reporting packages (Crystal, Actuate), IVR Reporting, MQ Series protocol, Speech recognition, DB experience, SQL syntax knowledge.
CCXML (call control XML), SCXML(state charts XML) these are for advanced call processing, GRXML (grammars), C#; .NET (I3 has icelib api library for .NET which you can use to customize functionality)

Affiliated Computer Services, Inc. (ACS Phils)
Website: http://www.acs-inc.com
Company Address: 7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Foreign Based Company

Web Developer (Coldfusion)
(National Capital Reg)

Responsibilities:

*Plans, designs, develops and tests software systems or applications for software enhancements and new products. May develop a range of products including device drivers, patches, operating system modifications, graphics modules, etc. Analyzes, programs, and modifies software enhancements and/or new products used in local, networked, or Internet-related computer programs. Using current programming languages and technologies, writes code, completes programming, and performs testing and debugging of applications. Plans and directs studies of potential electronic data processing applications. Develops and installs programs to support general business applications running on PCs. Designs web pages, including graphics, animation, and functionality; develops infrastructure and applications related to pages. May make hardware or software purchasing recommendations regarding web development.

Requirements:
BS Degree in Information Technology, Computer Science or equivalent

4+ years experience in web-based development
Cold Fusion MX development
Understanding of Structured Query Language (SQL)
Some MS SQL Server 2000+ development
XHTML
CSS
Understanding web site security
English language communication (written and spoken)
Other technologies used: (not required, but a big plus)
SVN source control software
Fusebox Framework

Affiliated Computer Services, Inc. (ACS Phils)
Website: http://www.acs-inc.com
Company Address: 7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Foreign Based Company

Enterprise Helpdesk (Mandarin Speaking)
(National Capital Reg – 7th floor One-Ecom Bldg., Mall of Asia Complex, Pasay City)

Responsibilities:

A highly skilled, seasoned professional, the Enterprise-Customer/Technical Helpdesk Analyst applies a broad, working knowledge of information technology products and services to more complex assignments and assists less experienced staff in the application of technical concepts, practices and procedures. Incumbents are competent to work on fairly complex assignments (and/or portions of more large, complex efforts) and perform a full range of technical helpdesk support. May provide occasional functional and technical guidance to less experienced staff.

* Responsible to remote diagnostic technical support of hardware, system and / or application.
* Provide solution regarding installation, operation, configuration and customization.
* Responsible to identify problems, investigate root causes and recommend solutions to correct failures.
* Track and ensure issues are ultimately resolved.
* Monitor and track issues to ensure issues are ultimately resolved.
* Support and maintain to meet required Service Level Agreement (SLA).

Requirements:

* At least 2 to 3 years working experience in Enterprise Bilingual-helpdesk support.
* Strong understanding and technical ability for hardware, systems and / or applications.
* Proven track record for meeting service line objectives and customer satisfaction.
* Able to work with minimum supervision.
* Excellent Mandarin-Speaking capability is required.
* Good verbal and written communication skills, strong command of English Language.
* Willing to work in a graveyard shift schedule
* A good remuneration package will be offered for this position.

If this is the opportunity that you are looking for, you may send your resume to ; Janssen.Hugo@acs-inc.com.
Fo further queries contact us at ; +632.756.8510 loc. 50057.

To know more about us and what we do, please visit our website at ; www.acs-inc.com

Affiliated Computer Services, Inc. (ACS Phils)
Website: http://www.acs-inc.com
Company Address: 7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Foreign Based Company

AP INVOICE PROCESSOR
PHP 12000 – 18000
(National Capital Reg – Mall of Asia Complex, Pasay City)

Responsibilities:
The position is responsible for resolving invoice exceptions; specifically, researching failure reasons, contacting internal and external customers for information, adding/changing invoice information necessary to ensure the invoice is paid. Errors cause substantial delay, expense, and/or disruption.

Requirements:

• Must have 1 to 2 years experience in invoice resolution processing within account payables;

• Experience working with financial systems and/or ERP (Enterprise Resource Planning) systems, preferably SAP, Infinium/AS400 based and Passport is a plus;

• Must possess at least a Bachelor’s/College Degree in Business Administration/management, Finance/Accounting/Banking, Commerce or equivalent;

• Amenable to working on a shifting schedule.

Interested applicants may send resume to johncoelle.tayag@acs-inc.com and use desired position as email subject.

Affiliated Computer Services, Inc. (ACS Phils)
Website: http://www.acs-inc.com
Company Address: 7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Foreign Based Company

Data Architect (SAS)
(National Capital Reg)

Responsibilities:

* Design data architectures to support both the PMCC and the ORCC
* Design and build relational or application-specific databases to support the metrics needed by the PMCC and the ORCC
* Develop strategies for data acquisition, archive recovery and implementation of the various databases required for both the ORCC and the PMCC
* Develop strategies for purging information from the various databases used by the ORCC and the PMCC
* Administer and maintain the metadata management tool selected
* Design logical and physical data models required to support the needs of the ORCC and PMCC
* Work with the Relational Database Administrator to design the physical data models based on the underlying database platform required
* Solicit and translate business requirements from the user community to logical and physical database designs
* Develop the requisite extraction/transformation/load (ETL) components either through custom coding or through the use of existing ETL applications
* Unit test the developed ETL components and provide assistance during the Systems Integration and User Acceptance testing stages.

Requirements:

* Able to design and develop normalized and multidimensional databases, data warehouses, and Operational Data Stores (ODS) from a wide variety of vendors (e.g., Teradata, Oracle, DB2)
* Strong understanding of the underlying architectures of the relational and multidimensional database management systems
* Ability to translate user reporting and metrics requirements into database designs
* Understanding of leading practice data modeling techniques and designs for reporting and advanced analytics
* Knowledge in SAS, including SAS programming and use of SAS statistical procedures

Affiliated Computer Services, Inc. (ACS Phils)
Website: http://www.acs-inc.com
Company Address: 7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Foreign Based Company

Lean Six Sigma Black Belt
(National Capital Reg – Pasay City)

Responsibilities:

* Analyzes, plans and implements process improvement (such as Six Sigma initiative) needs.
* Produces new process improvement techniques and services.
* Develops metrics that provide data for process management and indicators for future improvement opportunities.
* Measures performance against process requirements, aligning improvement projects to close performance shortfalls.

Requirements:

* Bachelor’s/College Degree
* Six Sigma Black Belt Certification is a must
* Lean Master Certification is desirable.
* Minimum 3-5 years of progressively responsible experience in Six Sigma Methodology.
* Willing to work on shifting schedule
* Applicants should be Filipino citizens or hold relevant residence status.

Affiliated Computer Services, Inc. (ACS Phils)
Website: http://www.acs-inc.com
Company Address: 7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Foreign Based Company

Accounting Manager
(National Capital Reg)

Responsibilities:

*Directs and/or manages the activities of one or more specialized functional areas of accounting in accordance to accounting principles, practices and procedures.

*Oversees or manages the development, modification, review and implementation of accounting systems, reporting methods and controls, policies and procedures.

*Formulates and administers approved accounting practices throughout the organization to ensure that financial and operating reports accurately reflect the condition of the business.

*Performs training for personnel in accounting procedures, theories and reporting requirements.  Resolves and reviews issues affecting Company compliance, legal requirements and customer/company objectives.

*Oversees the preparation, submission and of all division and/or business unit financial reports or fiscal records that are required by upper management.

*Advises management on issues related to compliance and legal regulations.  Directs, provides & assists in the accounting function of a division or business-operating unit and all other duties as assigned.

*Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.

*Follow the processes and operational policies to select a method and/or technique for obtaining a resolution.

*Acts as advisor to subordinates to meet schedules and/or resolve technical problems.

*Develops and administers schedules, performance requirements; may have budget responsibilities.

Requirements:

·         BS/BA degree or equivalent in Accounting or Finance required.

·         CPA required. Knowledge of U.S. G.A.A.P preferred.

·         10+ years of experience in related field, with demonstrated and strong management skills required.

·         Must be fluent in English. Must have excellent interpersonal and communication skills to effectively work with staff at various levels and report to executive management.

·         Proficiency in Microsoft Excel and Word required. Proficiency in other Microsoft applications preferred but not required.

·         Experience with JD Edwards preferred but not required.

·         During Month-end Close, some work may have to be done during the Eastern Standard Time Zone (GMT-5).

·         Must be able to obtain the appropriate U.S. Visa and travel to the United States on an occasional basis.

Affiliated Computer Services, Inc. (ACS Phils)
7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City.
Website: http://www.acs-inc.com

SBU Manager (Finance & Accounting)
(National Capital Reg – Pasay City)

Requirements:

* Oversees and manages the operations of a business unit(s) with overall responsibility for the account (i.e. service delivery, sales, operations, IT, HR, facilities) and the client relationship ensuring customer satisfaction. Performs overall control of profit and loss responsibilities and planning, staffing, budgeting, while managing expense priorities. Recommending and implementing changes to methods for the business unit. Provides budget analysis, labor planning, problem resolution and coordination of activities between client and company personnel. Typically utilizes management skills more than technical skills. These management positions require strong technical, communication and management skills and extensive experience in managing the operations of a business. SBU Managers II & III generally manage multiple business units or large client accounts.
*
* Works on issues where analysis of situation or data requires review of relevant factors. Exercise judgment within defined procedures and policies to determine appropriate action.

Requirements:
• BS/BA degree or equivalent in Accounting or Finance required.
• 10+ years of experience in related field, with demonstrated and strong management skills required.
• CPA preferred.
• Knowledge of U.S. G.A.A.P preferred.
• Must have excellent interpersonal and communication skills to effectively work with staff at various levels and report to executive management. Proficiency in Microsoft Office required.
• Experience with JD Edwards preferred but not required.
• Must have experience with all facets of Accounting (AP, AR, Cost Accounting, Fixed Assets, Balance Sheet Analysis, Account Reconciliations, Reporting, etc.).
• During Month-end Close, some work may have to be done during the Eastern Standard Time Zone (GMT-5).
• Must be able to obtain the appropriate U.S. Visa and travel to the United States on an occasional basis.

Affiliated Computer Services, Inc. (ACS Phils)
7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City.
Website: http://www.acs-inc.com

Transition Training Manager
(National Capital Reg)

Responsibilities:
Oversee Customer Training

• Act as owner and champion of all Training processes and assure they are executed correctly and efficiently
*• Coordinate with customer management to ensure staff are scheduled
*• Ensure customer expectations are met Build and maintain strong relationships with client management
*• Coordinate Transition, Documentation and IT staff to customize training to each customer
*• Develop Training Standards and Base Products
*• Develop Training Standards utilizing the various training delivery that has been used for previous customers
*• Work with IT department to understand and develop training material
*• Develop Base Training material that can be customized for each customer
*• Champion continuous improvement
*• Enforce process and quality control standards and internal controls
*• Develop Customized Training
*• Develop Custom Training strategy and plans for each customer
*• Work with the Customer, Transition Team and IT staff to customize material
*• Gain Customer Approval for plans and material
*• Deliver Training
*• Deliver Training to Customer Trainers
*• Deliver Training to End Users and SBU employees
*• Manage the tracking of students and training delivery for delivery to customer

Requirements:

* 5-10 years experience in training for a large organization
* 1+ years experience delivering training to American audience
* 2+ years experience in Finance and Accounting operations or training
*  2+ years experience delivering training for Computer Applications (ERP Training a plus)
* University degree
* Knowledge of Microsoft application
* Knowledge of ERP a plus
* Professional certifications desirable
* Substantial travel will be required during the transition phase of the client contract

Affiliated Computer Services, Inc. (ACS Phils)
Website: http://www.acs-inc.com
Company Address: 7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Foreign Based Company

German Speaking CSR
(National Capital Reg)

Responsibilities:
Able to converse fluently and compose correspondences in the German Language.

Performs a variety of accounting functions within the Accounting department.

* May perform one or more of the following duties:
* Prepares journal entries; maintains and reconciles ledger accounts
* Balances books or accounts and prepares profit/loss, income and balance sheet statements.
* Reviews and verifies the accuracy of journal entries and accounting classifications assigned to various records
* Prepares and analyzes financial statements and monthly reports
* Prepares balance sheet reconciliation and margin trend analysis
* Assists with audits by providing supporting records and documentation
* Conducts studies and develops solutions for improving accounting processes
* Prepares and analyzes tax records and reports
* Prepares local, state and federal tax returns / Assists in preparing statistical and financial reports
* Maintains records and performs miscellaneous tax assignments
* Trains personnel in accounting procedures, theories and reporting requirements
* Responsible for managing a small team and acting as a team leader
* First level of escalation in the client escalation process.
* Developing professional expertise, applies company policies and procedures to resolve a variety of issues.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , any field.
* At least 1 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
* Full-Time positions available.

Affiliated Computer Services, Inc. (ACS Phils)
7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City.
Website: http://www.acs-inc.com

Spanish Speaking Accounting Specialist
(National Capital Reg)

Responsibilities:
• Able to converse fluently and compose correspondences in Spanish Language

• Candidate must possess a Bachelor’s/College Degree in Accountancy
• At least 3- 5 year(s) of working experience in the related field is required for this position
• Preferably a CPA
• Applicants must be willing to work in Pasay City.
• Applicants should be Filipino citizens or hold relevant residence status.
• Background in various General Ledger Accounting functions particularly intercompany and other account reconciliations , accruals and analyses
• Highly analytical in accounting numbers and nature of accounts
• Good communication English skills in both written and verbal
• Able to work with minimum supervision

• Performs a variety of accounting functions within the Accounting department.

• May perform one or more of the following duties:Prepares journal entries; maintains and reconciles ledger accounts including intercompany and accruals/ Balances books or accounts and prepares profit/loss, income and balance sheet statements / Reviews and verifies the accuracy of journal entries and accounting classifications assigned to various records / Prepares and analyzes financial statements and monthly reports / Prepares balance sheet reconciliation and margin trend analysis / Assists with audits by providing supporting records and documentation / Conducts studies and develops solutions for improving accounting processes / Prepares and analyzes tax records and reports / Prepares local, state and federal tax returns / Assists in preparing statistical and financial reports / Maintains records and performs miscellaneous tax assignments / Trains personnel in accounting procedures, theories and reporting requirements / First level of escalation in the client escalation process.
• Developing professional expertise, applies company policies and procedures to resolve a variety of issues.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree, Finance/Accountancy/Banking or equivalent.
* At least 3 year(s) of working experience in the related field is required for this position.
* Preferably 3-5 Yrs Experienced Employees specializing in Finance – General/Cost Accounting or equivalent.
* Full-Time positions available.

Affiliated Computer Services, Inc. (ACS Phils)
7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City.
Website: http://www.acs-inc.com

Accounting Associate
(National Capital Reg – Pasay City)

Responsibilities:

* Performs a variety of accounting functions within the Accounting department. May perform one or more of the following duties:
*
* Prepares journal entries; maintains and reconciles ledger accounts
* Balances books or accounts and prepares profit/loss, income and balance sheet statements
* Reviews and verifies the accuracy of journal entries and accounting classifications assigned to various records
* Prepares and analyzes financial statements and monthly reports
* Prepares balance sheet reconciliation and margin trend analysis
* Assists with audits by providing supporting records and documentation
* Conducts studies and develops solutions for improving accounting processes
* Prepares and analyzes tax records and reports
* Prepares local, state and federal tax returns
* Assists in preparing statistical and financial reports
* Maintains records and performs miscellaneous tax assignments
* All other duties as assigned

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Finance/Accountancy/Banking or equivalent.
* Preferrably with 6 months of working experience in the related field.
* Learns to use professional concepts. Applies company policies and procedures to resolve routine issues.
* Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally.
* Normally receives detailed instructions on all work.
*
* Applicants should be Filipino citizens or hold relevant residence status.
* Must be willing to work in PASAY CITY
* Fresh graduates are encouraged to apply
* Full time positions available

Walk-in applicants are encouraged.
Bring your updated resume and valid ID.
Look for Jeddy

Company Name :
Affiliated Computer Services, Inc. (ACS Phils)
Industry :
Call Center / IT-Enabled Services / BPO
Location :
7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City
WebSite :

http://www.acs-inc.com

Accounts Payable Helpdesk Agent
(National Capital Reg)

Responsibilities:

* Responds to telephone inquiries and complaints in a prompt, accurate, and courteous manner following standard scripts and procedures.
* Gathers information from the caller to identify customer’s needs and determine appropriate action.
* Communicates appropriate options for resolution.
* Investigates and attempts to resolve complaints.
* Investigates and resolves problems escalated through lower-level staff members.
* Uses a computer system to research/resolve inquiries and log customer calls.
* Handles escalations referred by a CS Agent.
* Handles troubleshooting, research and reports in the ERP

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Finance/Accountancy/Banking or equivalent.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 1 Full-Time position available.
* Applicants should be Filipino citizens or hold relevant residence status.
* Responds to telephone inquiries and complaints in a prompt, accurate, and courteous manner following standard scripts and procedures.
* Gathers information from the caller to identify customer’s needs and determine appropriate action.
* Communicates appropriate options for resolution.
* Investigates and attempts to resolve complaints.
* Investigates and resolves problems escalated through lower-level staff members.
* Uses a computer system to research/resolve inquiries and log customer calls.
* Handles escalations referred by a CS Agent.
* Handles troubleshooting, research and reports in the ERP

Affiliated Computer Services, Inc. (ACS Phils)
7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City.
Website: http://www.acs-inc.com

AP Invoice Processor
(National Capital Reg – Pasay City)

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Business Studies/Administration/Management, Finance/Accountancy/Banking, Commerce or equivalent.
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Pasay City.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Finance – General/Cost Accounting or equivalent.
* Must be willing to work at night shift.
* Full-Time positions available.
* Willing to start on March 15, 2010.

* Perform the following operational responsibilities:
* Validate, input, verify and post Invoice data
* Monitor exception invoice resolution
* Disburse checks for posted invoices
* Execute special check runs
* Remediate returned checks
* Validate disbursements processed by Bank
* Process wire and tax transfers as required
* Meet or exceed Operational throughput/quality
* Perform ad hoc reporting and special projects
* Perform the following operational responsibilities:
* Validate, input, verify and post Invoice data
* Monitor exception invoice resolution
* Disburse checks for posted invoices
* Execute special check runs
* Remediate returned checks
* Validate disbursements processed by Bank
* Process wire and tax transfers as required
* Meet or exceed Operational throughput/quality
* Perform ad hoc reporting and special projects

For walk-in applicants, you may visit our office at:
Affiliated Computer Services, Inc. (ACS Phils)
7th flr. One Ecom bldg. Palm Coast Ave. Mall of Asia complex Pasay City

You may also send your resume on this e-mail address: marieta.dungca@acs-inc.com

You may look for Jilly or Mayeth

Process Manager (Finance and Accounting)
(National Capital Reg – Pasay City)

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Accounting, Business Management or equivalent.
* CPA a must / MBA a plus
* 5-10 years supervisory/management experience in the manufacturing industry
* Experienced in General Accounting, Operations Finance and Risk Management
* Experienced in working in a multicultural environment
* Experienced in upward stakeholder management in a remote environment
* Knowledgeable in IFRS
* Has experience in leading projects (project implementation, transition management or of similar type)
* Able to prepare complex financial analysis( make versus buy, real options analysis, Greenfield analysis)
* Able to work any shift
* Applicants must be willing to work in Pasay City.
* Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.

Affiliated Computer Services, Inc. (ACS Phils)
7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City.
Website: http://www.acs-inc.com

Accounting Manager
(National Capital Reg)

Responsibilities:

Directs and/or manages the activities of one or more specialized functional areas of accounting in accordance to accounting principles, practices and procedures.  Oversees or manages the development, modification, review and implementation of accounting systems, reporting methods and controls, policies and procedures.  Formulates and administers approved accounting practices throughout the organization to ensure that financial and operating reports accurately reflect the condition of the business.  Performs training for personnel in accounting procedures, theories and reporting requirements.  Resolves and reviews issues affecting Company compliance, legal requirements and customer/company objectives.  Oversees the preparation, submission and of all division and/or business unit financial reports or fiscal records that are required by upper management.  Advises management on issues related to compliance and legal regulations.  Directs, provides & assists in the accounting function of a division or business-operating unit and all other duties as assigned.

Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Follow the processes and operational policies to select a method and/or technique for obtaining a resolution. Acts as advisor to subordinates to meet schedules and/or resolve technical problems. Develops and administers schedules, performance requirements; may have budget responsibilities.

Requirements:

·         BS/BA degree or equivalent in Accounting or Finance required.

·         CPA required. Knowledge of U.S. G.A.A.P preferred.

·         10+ years of experience in related field, with demonstrated and strong management skills required.

·         Must be fluent in English. Must have excellent interpersonal and communication skills to effectively work with staff at various levels and report to executive management.

·         Proficiency in Microsoft Excel and Word required. Proficiency in other Microsoft applications preferred but not required.

·         Experience with JD Edwards preferred but not required.

·         During Month-end Close, some work may have to be done during the Eastern Standard Time Zone (GMT-5).

·         Must be able to obtain the appropriate U.S. Visa and travel to the United States on an occasional basis.

Affiliated Computer Services, Inc. (ACS Phils)
7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City.
Website: http://www.acs-inc.com

Quality Supervisor (Lean Six Sigma)
(National Capital Reg)

Responsibilities:
Role: Process Improvement & Cost optimization

Job Description:

* Train staff in the tools and techniques of Six Sigma and Lean methodologies
* Mentor identified staff in SBU’s in Quality curriculum within a Business Unit (BU); Help the Quality Manager and Leadership Team in identifying opportunities for improvements
* Lead the overall cycle of continuous improvements & high profile Lean &-or Six Sigma GB/BB projects in a Finance & Accounting environment;
* Lead the overall cycle of quick Fix or smaller projects for short term/interim results
* Present project progress to top management and leadership team at the BU level at frequencies set by the Location Quality Manager
* Participate &/or Handle client meetings
* Engage, as needed, on processes under transition or stabilization to support process management (e.g. process streamlining, metrics definition and charting, visual, risk, and review management)
*

Requirements:

* 3 to 4+ years of work experience in a manufacturing or BPO industry
* At least 2 years relevant hands-on experience in Lean Six Sigma or Process Improvements with proven results
* Green Belt Six Sigma Certification or Black Belt certification from a recognized organization (ASQ; GE)
* Completed at least 1 Green Belt project and/or 1 BB project preferred(DMAIC approach) signed off by the stakeholder or have handled several continuous improvement projects as directed by the client or business
* Excellent English writing and oral communication and presentation skills.
* Engineering & Accounting graduates preferred
* Proficient in Minitab (Standard 14 or more), Excel software, and MS Office.
* Able to motivate others & self
* Highly analytical, fast learner and able to think out of the comfort zone
* Willing to work on shifting schedules
* Ability to handle multiple projects

Technical requirements:
All applicable statistical tools for Lean Six Sigma using Minitab, SPC XL, and /or Excel (Green belt or Black belt CERTIFIED)

Affiliated Computer Services, Inc. (ACS Phils)
7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City.
Website: http://www.acs-inc.com

Instructional Designer
(National Capital Reg – Pasay City)

* REQUIREMENTS:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* At least 5 Yrs Experienced Employees specializing in Training & Development or equivalent.
* Proficiency with various software applications including, but not limited to: MS Office (Word, Excel, Access, PowerPoint)
* Strong grasp of the English language (grammar, punctuation, spelling, etc)
* Ability to research and interpret technical jargon into non-specialist language
* Candidate should possess the following attributes:
* Flexibility, organizational skills, technical inclination, aptitude for a variety of software applications, self-starter, ability to multi-task in a fast paced environment, detail oriented and dependable.
* Must be willing to work at graveyard shift.

* RESPONSIBILITIES:
* The Instructional Designer (ID) is responsible for creating/writing the instructional content of the project within the technological environment of the customer. Understanding the customer’s business environment and needs, this individual writes the instructional content for all deliverables. The ID will design and develop learning solutions including but not limited to web-based learning, instructor-led, blended instruction, and virtual sessions. The ID works with the customer SMSs to obtain the information to be taught and organize it into logical, instructional patterns that are appropriate for the culture and level of expertise of the end users. This individual demonstrates the application of adult learning instructional design to the eLearning industry. Personal organization and execution, as well as advanced command of American English writing and speaking skills, are essential to delivering top quality training deliverables on time and on budget.

Affiliated Computer Services, Inc. (ACS Phils)
7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City.
Website: http://www.acs-inc.com

Instructional Designer
(National Capital Reg – Pasay City)

Requirements:

* REQUIREMENTS:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* At least 5 Yrs Experienced Employees specializing in Training & Development or equivalent.
* Proficiency with various software applications including, but not limited to: MS Office (Word, Excel, Access, PowerPoint)
* Strong grasp of the English language (grammar, punctuation, spelling, etc)
* Ability to research and interpret technical jargon into non-specialist language
* Candidate should possess the following attributes:
* Flexibility, organizational skills, technical inclination, aptitude for a variety of software applications, self-starter, ability to multi-task in a fast paced environment, detail oriented and dependable.
* Must be willing to work at graveyard shift.

* RESPONSIBILITIES:
* The Instructional Designer (ID) is responsible for creating/writing the instructional content of the project within the technological environment of the customer. Understanding the customer’s business environment and needs, this individual writes the instructional content for all deliverables. The ID will design and develop learning solutions including but not limited to web-based learning, instructor-led, blended instruction, and virtual sessions. The ID works with the customer SMSs to obtain the information to be taught and organize it into logical, instructional patterns that are appropriate for the culture and level of expertise of the end users. This individual demonstrates the application of adult learning instructional design to the eLearning industry. Personal organization and execution, as well as advanced command of American English writing and speaking skills, are essential to delivering top quality training deliverables on time and on budget.

Affiliated Computer Services, Inc. (ACS Phils)
7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City.
Website: http://www.acs-inc.com

EDI Heldpesk Analyst
(National Capital Reg)

Responsibilities:

* Delivers Tier 1 support relating to all production tickets.
* Escalates/assigns tickets to different teams according to their expertise.
* Daily updating of all Workbench tickets; either sending of updates to clients or sending follow ups to the analyst working on the ticket.
* Directly communicates with clients regarding their issues/tickets.
* Currently handles the regular Host Checks during weekdays.
* Administrator of TPMS, Host, ACTTNow, Workbench and EDIFECS.
* Manage Gateway Helpdesk Functional Mailbox.
* Reposting of 997 on the FA’s BBS
* Moving files to ACPT queue as per Workbench ticket requests.
* Hosts the morning call for Daily US and Manila Team Lead status meeting and creates the minutes of the meeting for the daily morning call.
* Connecting bridge call upon request.
* Creates documentation on all internal Helpdesk procedures.
* Send File failure and duplicate notification (from the Monitoring team) to client.
* Sends daily summary report on all Helpdesk workbench tickets.
* Consultrack updating for other users upon request.
* Attends internal weekly status meeting.
* Daily and weekly monitoring of specific BO Reports for all payers.
* Acts as EDI Team internal helpdesk if needed.
* Updates B2B report weekly.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Computer Science/Information Technology or equivalent.
* At least 1 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in IT/Computer – Network/System/Database Admin or equivalent. Job role in Network/System Engineer or equivalent.
* 1 Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.

Affiliated Computer Services, Inc. (ACS Phils)
7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City.
Website: http://www.acs-inc.com