Looking for a Call Center job in the Philippines?
Fresh Graduate Agents
(National Capital Reg – Makati)
Responsibilities:
* Responsible for delivering customer satisfaction and problem resolution to the client’s customers for a particular account or program.
* Responsible for adhering to client call handling protocol and procedures
* Responsible for interfacing with customers through the phone in a courteous, empathetic and professional manner.
* Responsible for resolving customer needs, concerns and problems.
* Responsible for educating the customer on detailed product information
* Responsible for managing the performance of a group of call center representatives providing coaching and feedback, documenting results, counseling and mentoring, and delegation of work whenever necessary
* Responsible for customer case documentation
* Responsible for proper call escalation, call transfer and redirection of customer concerns.
* Responsible for delivering voice of the customer feedback to the client to improve overall service
* Responsible for delivering insight on how to improve overall customer satisfaction.
* Responsible for participating in focus group discussions, meetings, ongoing training and other activities related to improving overall customer satisfaction.
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Applicants must be not more than 24 years old.
* Fresh graduates with no work experience are encouraged to apply.
* Full-Time positions available.
24/7 Customer Philippines Inc.
GF MJ Plaza, 106 Valero St., Salcedo Village, Makati City
http://www.247customer.com
Technical Service Representatives (Australian Account)
(National Capital Reg – Makati)
Requirements:
* Bachelor’s Degree in a related field from a four year college or university
* At least 3 months experience in the call center industry from a technical account
* For undergraduates, completed at least 2 years of college with at least 3 months recent experience in an international call center from a technical account
* Strong customer service orientation
* Strong PC, keyboard and Internet skills, with the ability to simultaneously navigate through systems
* Has an understanding / navigational skills of the Internet functionalities and terminologies such as browsers, email, chat, forum, message board, domain, web page, internet service providers, online service providers, etc.
Interested applicants can visit our recruitment office at the
24/7 Customer Philippines Inc.
G/F MJ Plaza, 106 Valero Street, Salcedo Village, Makati City.
Contact us at 79-247-77 or 0915-721-5977.
Customer Service Representatives (Day Shift)
(National Capital Reg – Makati)
Responsibilities:
* Responsible for delivering customer satisfaction and problem resolution to the client’s customers for a particular account or program.
* Responsible for adhering to client call handling protocol and procedures
* Responsible for interfacing with customers through the phone in a courteous, empathetic and professional manner.
* Responsible for resolving customer needs, concerns and problems.
* Responsible for educating the customer on detailed product information
* Responsible for managing the performance of a group of call center representatives providing coaching and feedback, documenting results, counseling and mentoring, and delegation of work whenever necessary
* Responsible for customer case documentation
* Responsible for proper call escalation, call transfer and redirection of customer concerns.
* Responsible for delivering voice of the customer feedback to the client to improve overall service
* Responsible for delivering insight on how to improve overall customer satisfaction.
* Responsible for participating in focus group discussions, meetings, ongoing training and other activities related to improving overall customer satisfaction.
Requirements:
* Bachelor’s Degree in any field with at least 6 months experience in a call center (Inbound or Outbound)
* Fresh graduates of any business-related course
* For undergraduates, completed at least 2 years of college with at least 6 months recent experience in a call center
* Excellent command of English
* Strong customer service orientation
* Applicants must have strong PC, keyboard and Internet skills, with the ability to simultaneously navigate through systems
Interested applicants can visit our recruitment office at the
24/7 Customer
G/F MJ Plaza, 106 Valero Street, Salcedo Village, Makati City.
Contact us at 79-247-77 or 0915-721-5977
Technical Service Representatives
(National Capital Reg – Makati)
Requirements:
* Bachelor’s Degree in a related field from a four year college or university
* At least 3 months recent experience in the call center industry from a technical account
* For undergraduates, completed at least 2 years of college with at least 3 months recent experience in an international call center from a technical account
* Strong customer service orientation
* Strong PC, keyboard and Internet skills, with the ability to simultaneously navigate through systems
* Has an understanding / navigational skills of the Internet functionalities and terminologies such as browsers, email, chat, forum, message board, domain, web page, internet service providers, online service providers, etc.
Interested applicants can visit our recruitment office at the
24/7 Customer
G/F MJ Plaza, 106 Valero Street, Salcedo Village, Makati City.
Contact us at 79-247-77 or 0915-721-5977.
Technical Service Representatives
(National Capital Reg – Makati)
Requirements:
* Bachelor’s Degree in a related field from a four year college or university
* At least 3 months recent experience in the call center industry from a technical account
* For undergraduates, completed at least 2 years of college with at least 3 months recent experience in an international call center from a technical account
* Strong customer service orientation
* Strong PC, keyboard and Internet skills, with the ability to simultaneously navigate through systems
* Has an understanding / navigational skills of the Internet functionalities and terminologies such as browsers, email, chat, forum, message board, domain, web page, internet service providers, online service providers, etc.
Interested applicants can visit our recruitment office at the
24/7 Customer
G/F MJ Plaza, 106 Valero Street, Salcedo Village, Makati City.
Contact us at 79-247-77 or 0915-721-5977.
Technical Service Representatives
(National Capital Reg – Makati)
Requirements:
* Bachelor’s Degree in a related field from a four year college or university
* At least 3 months recent experience in the call center industry from a technical account
* For undergraduates, completed at least 2 years of college with at least 3 months recent experience in an international call center from a technical account
* Strong customer service orientation
* Strong PC, keyboard and Internet skills, with the ability to simultaneously navigate through systems
* Has an understanding / navigational skills of the Internet functionalities and terminologies such as browsers, email, chat, forum, message board, domain, web page, internet service providers, online service providers, etc.
Interested applicants can visit our recruitment office at the G/F MJ Plaza, 106 Valero Street, Salcedo Village, Makati City.
Contact us at 79-247-77 or 0915-721-5977.
Company Name :
24/7 Customer Philippines, Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company
Location :
MJ Plaza 106 Valero St. Salcedo Village Makati 1200
Company Tel :
02-79-247-77
Company Fax :
02-79-248-99
WebSite :
http://www.247customer.com