Customer Service Representative – Credit Card Sales and Activation
(National Capital Reg)

RESPONSIBILITIES:

* Handles customer’s problems arising from credit card activation / re-activation. Requires upselling of product supported.
* Provides first line voice customer service. Accepts inbound calls.
* Receives transactions from users regarding customer service or related needs based upon the scope of support provided by contract to Sykes’ clients and ensures that all communication with customer is within the guidelines of the client.

REQUIREMENTS:

* Candidate must have attained at least 2 years in college
* Good English Communication Skills
* Required skill(s): Microsoft Windows.
* At least 1 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Sales – Telesales/Telemarketing or equivalent.
* 25 Full-Time positions available.
* Must be willing to do upselling
* Must be willing to work in Makati
* Must be willing to work on shifting schedules and split offs

Walk in at any of the following sites with a copy of your resume and a valid ID:

Sykes Asia, Inc.
19F One San Miguel Ave. Bldg. San Miguel Ave. cor Shaw Blvd. Pasig City
4F Sunnymede IT Center, 1614 Quezon Ave Quezon City
34F Burgundy Corporate Tower, 252 Senator Gil Puyat Ave. Makati City
Visit ph.sykes.com for the list of Sykes Recruitment Events.