Assistant Manager for Workforce
RESPONSIBILITIES:
Receives client forecast and assess viability of meeting forecast requirements

Maintains historical pattern information for workload and resources

Creates intraday forecasts and scheduling

Conducts cost benefit analysis

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree , any field.
* Required language(s): English
* At least 2 year(s) of workforce experience in the related field is required for this position.
* At least 2 years experience as Workforce Supervisor
* Knowledge and ability to calculate statistics
* Advance knowlege with Excel, eWEM and ACD Software

Company Name :
Startek International Limited
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
G/F SM Makati Cyberzone Bldg #69 Jupiter st., Brgy. Bel-Air Makati