Customer Service Representatives
(National Capital Reg – Pasig City)

Responsibilities:

* Proactive customer management including the resolution of issues relating to customer concerns from one or more countries
* Develops and maintains internal and external customer relations
* Escalation of stock allocation and customer service concerns
* Customer inquiry resolution through identification and elimination of source problem
* Perform sales functions in the delivery of solutions to customer concerns

Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
* Possess above average to excellent English communication skills, both written and spoken
* Be able to do multi-tasking
* Be flexible to work on graveyard shift or shifting schedules
* Preferably knowledgeable or at least trainable in sales functions
* Knowledgeable in the use of different operating systems (Windows, Unix, Linux, etc.)
*  Highly analytical and critical way of thinking.
* Applicants must be willing to work in Pasig City.
* Fresh graduates/Entry level applicants are encouraged to apply
* Full-Time positions available.

This is an urgent position. Interested applicants may apply on-line or walk in our office at Units 2003 Antel Global Corporate Center, J. Vargas Ave., Ortigas Center, Pasig City, From Mondays through Fridays, 9AM-4PM. For any questions in relation to this posting, kindly contact the Human Resources Department at (02) 916 0256 local 0.

Thank you for considering HELPCENTRIC, INC.

We will provide full training for all new hires. We offer competitive pay with a bonus incentive plan, a benefits package that includes paid medical, dental, and vision insurance, paid vacation and holidays, a casual work environment and more! We are a rapidly growing company and will give all new hires many opportunities to advance beyond a Level I technical support engineer.

Company Name :
Help Centric Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
Unit 2003 Antel Global Corporate Center Dona Julia Vargas Avenue Pasig 1200
WebSite :

http://www.helpcentric.com