Responsibilities:
The position is responsible for addressing and monitoring the status of customers’ inquiries that are coursed through the Customer Care Center.  This include attending to inbound calls, responding to queries via e-mail, as well as performing other outbound activities.

Requirements:

* Candidates must be graduates of any 4-year course.
* Applicants must be willing to work in Ortigas,Mandaluyong City.
* Applicants must be fluent in both English and Filipino.
* Applicants must be willing to be assigned in shifting schedules.
* Required skill(s): Microsoft Windows.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 100 Full-Time positions available.

Process Synergy, Inc.
2F San Miguel Properties Centre St. Francis Street Mandaluyong City 1550.
Tel: 632-3730

The Sales Specialists for this account will handle outbound sales transactions for a mobile phone carrier among others.

To qualify for this position, you must have the following:
-At least 2nd year college level
-At least 6 months outbound sales experience
-With good English communication and conversational skills
-Able to navigate computer systems while listening to calls
-Strong selling skills
-Confident and outgoing personality

We offer above-industry overall compensation package to those who will qualify. This includes:
(1) 15% night differential and night shift allowances
(2) paid vacation leaves and sick leaves
(3) meal and overtime allowances
(4) medical and dental coverage for you and qualified dependents
(5) group life insurance coverage
(6) career growth based on your performance
Plus a whole lot more cash and non-cash benefits!

You are encouraged to visit our Marikina recruitment site with a copy of your resume and a valid ID.
2F Ecom Bldg., Riverbanks Center, Marikina City
Mondays-Fridays 8am-8pm

- Customer Care Specialists deliver world-class service to our valued customers across the globe.

Requirements:

* Completed at least two years of college in any course (minimum)
* Excellent English communication skills
* Proficient computer and internet application skills
* Willing to work on shifting schedules, including graveyard, weekends and holidays
* Fresh graduates or those without previous call center experience are welcome to apply

HOW TO APPLY – Walk-in applicants are prioritized!
Quezon City (New Campus)
IBM Building F, 4th Floor, UP-Ayala TechnoHub, Commonwealth Avenue, Diliman (PhilCoa)
Monday to Friday from 9am to 5pm

Mandaluyong City (City Center)
EDSA Central Pavilion, 3rd Floor, EDSA corner Shaw Boulevard (MRT-Shaw Station)
Monday to Friday from 9am-5pm

REQUIREMENTS:

* Must have finished at least 2nd year college.
* Must have at least 6 months industry experience, preferably in a hardcore sales program.
*  Able to perform well in a quota-driven environment.
*  Superb English communication skills. Must be conversant.
*  Solid comprehension and active listening skills.
*  Sales oriented.
*   Able to multitask and is comfortable working with computer-based applications.
*  Flexible and willing to work on graveyard shifts.

VXI Global
Website: http://www.vxi.com
Company Address: G/F SM Cyberzone 2 Cor Jupiter and Zodiac Streets, Bel-air Makati City 1209
Tel: 8992200 | Fax: 8992322
Industry: Call Center / IT-Enabled Services / BPO

The Sales Specialists for this account will handle inbound sales transactions for mobile carriers among others.

To qualify for this position, you must have the following:
-At least 2nd year college level
-Handled inbound/outbound sales or a combination an advantage
-Good English Communication and Conversation Skills
-Able to navigate computer systems while listening to calls (multi-tasking)
-Ability to close sales:
-Customer service orientation/Ability to build rapport with customer
-Influencing/Persuasion/Convincing skills
-Extrovert Personality: gregarious, outgoing, friendly, energetic and confident

We offer above-industry overall compensation package to those who will qualify. This includes:
(1) 15% night differential and night shift allowances
(2) paid vacation leaves and sick leaves
(3) meal and overtime allowances
(4) medical and dental coverage for you and qualified dependents
(5) group life insurance coverage
(6) career growth based on your performance
Plus a whole lot more cash and non-cash benefits!

You are encouraged to visit our Marikina recruitment site with a copy of your resume and a valid ID.
2F Ecom Bldg., Riverbanks Center, Marikina City
Mondays-Fridays 8am-8pm

Responsibilities:
As a Bilingual Representative (Cantonese & English), you will be assisting people from the United States receiving, assessing, troubleshooting and resolving support requests for products and services. You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.

Requirements:

* Should have at least 6 months Bilingual Customer Service experience
* Must be fluent in speaking both Cantonese and English.
* Ability to maintain excellent customer service relations.
* Proactive in resolving customer issues and ability to ‘think outside the box’.
* A high level of judgment, advanced problem solving techniques.
* Excellent communicator.
* Ability to cope with stress and to remain calm in all customer service situations.
* Available to work variety of shifts in a fast-paced 24×7 environment.
* Applicants must be willing to work in Taguig City.
* Candidate must possess at least a Vocational Diploma / Short Course Certificate, any field.
* Full-time positions available

Walk-in applicants are preferred.
Please bring your updated resume from
Monday to Friday
8:00 am to 5:00 pm
at
Cybernet SlashSupport Philippines, Inc.
CSS Career Center
Ground Floor, 8/10 Building,
Upper McKinley Hills, Fort Bonifacio, Taguig City

For inquiries you may get in touch with us through:
Landline : (02) 798-0223
Mobile : (0917) 561-4413
Email : melyn.ramos@csscorp.com

Responsibilities:

* Achieve hires target of sources assigned
* Responsible for show up rate
* Conduct and adhere to sourcing processes
* Update sourcing reports

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Social Science/Sociology, Business Studies/Administration/Management, Human Resource Management, Marketing, Mass Communications, Advertising/Media, Psychology, Education/Teaching/Training or equivalent.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 2 Full-Time positions available.

For questions,please email ciara.salazar@jobstreet.com or text 09178030326.

JobStreet SELECT
Website: http://ph.jobstreet.com
Company Address: 8th Floor Robinsons Cybergate Tower 3, Pioneer St., Mandaluyong City
Tel: +63 (02) 689-1106 to 09 | Fax: +63 (02) 633-6184
Industry: Human Resources Management / Consulting

Responsibilities:

* Contact new clients within 1 week of first invoice.
* Confirm invoice receipt; confirm contact and billing address, email & phone.
* Review payment terms, payment method, and remittance address or ACH details.
* Provide W-9 and vendor information sheet if needed.
* Resend any invoices that are not received via email/fax or flag and/or escalate if invoice needs to be resent via mail.
* Contact clients to follow-up past due amounts.
* Each past due account to be contacted via phone 1x per week.
* Customer contacts must conform to standard practices:  professional, courteous, and non-threatening.
* Post all customer contacts to AR system including contact type, date, method (phone, email), and details of exchange.
* Flag follow up task and follow-up date.
* Flag and/or escalate any invoicing errors identified.
* Flag and/or escalate uncollectible accounts.
* Flag and/or escalate any customer complaints.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , Business Studies/Administration/Management, Commerce, Economics, Finance/Accountancy/Banking, Marketing or equivalent.
* Excellent English oral, comprehension and reading skills.
* Must be proactive, motivated, detail-oriented, a team player and knows how to work with Service Level Agreements (SLA) and metrics.
* Must be highly organized and with excellent multi-tasking skills and ability to prioritize activities effectively,
* Computer and internet proficient.
* At least 1 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Finance – General/Cost Accounting or equivalent.
* 10 Full-Time positions available.
* Willing to start ASAP

The company prefers to receive ONLINE APPLICATION for speedier processing. Walk-in applicants, you can visit our office during weekdays between 3:00pm to 5:00pm. Just bring a copy of your resume.

Please look for GRACE VIDAD. Please feel free to send your resume to our Human Resources at careers@infinit-o.com or visit us at 2/F, ALPAP I Bldg., 140 L.P. Leviste St., Salcedo Village, Makati City or our website www.infinit-o.com.

Responsibilities:

*  Source candidates’ profiles using a variety of online tools.
* Assess candidates for compatibility with current Job Orders.
* Tag the reviewed resumes for submission or rejection.
* Follow target companies’ news and job postings using a variety of online tools.
* Assess the value of sales and matchmaking outreach to mentioned companies and advise New York teams accordingly.
* Work on any assigned special tasks and assignments.

Requirements:

* Graduate of any four-year course from a reputable school.
* One-year experience inside sales is an edge.
* Strong English written and oral communication skills.
* Internet savvy, has Internet research skills and a passion for browsing the Internet.
* Ability to read and understand any information and comprehend its details.
* Analytical ability to rank the job order criteria.
* Detail-oriented.
* Familiarity on US companies is a plus.
* Willing to start ASAP
* 5 Full-Time positions available.

The company prefers to receive ONLINE APPLICATION for speedier processing. Walk-in applicants, you can visit our office during weekdays between 10:00am – 3:00pm. Just bring a copy of your resume.

Please look for GRACE VIDAD. Please feel free to send your resume to our Human Resources at careers@infinit-o.com or visit us at 2/F, ALPAP I Bldg., 140 L.P. Leviste St., Salcedo Village, Makati City or our website www.infinit-o.com.

Responsibilities:

* Project scoping – Working with our clients to define project parameters
* Keywords / Sources – Learning how to isolate the relevant online conversations
* Data analysis / technology – Working with cutting-edge tools to interpret the data
* Coding / Sentiment analysis – Applying the rules to further understand the conversations
* Analysis – Analyzing the data to generate insights actionable by a range of different stakeholders
* Market Research Report – to create charts and to present the findings in the most engaging way.
* Teamwork – Working with the internal teams to apply the research results in specific campaigns
* QA – participate in the QA of analyst and coding work

Requirements:

* Proficiency with MS Excel and Word
* Outstanding English written and verbal communication skills
* 2-3 years professional experience, preferably with a market research or management consulting firm, or an interactive, marketing or communications agency.

Skills

* Able to develop comprehensive reports based on data from a wide range of consumer-generated media
* Experience in learning complex topics deeply and thoroughly in a short time-frame
* Able to work autonomously and work well in a fast-paced environment
* Able to learn quickly and be self-motivated to stay on top of new social media venues and opportunities
* A high degree of organization, drive and career focus; confident, articulate and actively involved in social media.

The company prefers to receive ONLINE APPLICATION for speedier processing. Walk-in applicants, you can visit our office during weekdays between 10:00am – 3:00pm. Just bring a copy of your resume. Please look for GRACE VIDAD. Please feel free to send your resume to our Human Resources at careers@infinit-o.com or visit us at 2/F, ALPAP I Bldg., 140 L.P. Leviste St., Salcedo Village, Makati City or our website www.infinit-o.com.

Requirements:
Candidate must have completed a four-year course in college
Candidate must have above average English communication skills
Candidate must be amenable to work night shift
Candidate must be willing to work in McKinley Hill, Taguig

Above industry compensation and benefits package awaits successful candidate!

Compensation is dependent in tenure. The longer you’ve worked in a call center, the higher the basic pay.

Have the chance to be a part of a multinational company!

THIS IS AN URGENT REQUIREMENT.

Walk-ins are very much welcome to apply!

SCHEDULE: Monday to Friday, 9am to 4pm

Look for LEAH

Makati Recruitment Office:
1900, 139 Corporate Center
Valero Street, Salcedo Village,
Makati City
Trunkline: 812-6508 loc 308
Contact Person: Leah

Requirements:
Graduate of 4 year course

Fresh graduates/Entry level applicants are encouraged to apply.
50 Full-Time positions available.
With good communication skills in English.
WILLING TO WORK IN TAGUIG.

Has passion to work in a BPO industry.
Willing to work in a fast-paced environment.
Willing to work on DAY SHIFT and Telesales account.
Willing to start ASAP!!!
APPLICANTS w/ OR W/O CALL CENTER EXPERIENCE (FRESH GRADUATES/TENURED AGENTS) ARE ENCOURAGED TO APPLY!!
COMPETITIVE COMPENSATION & SALARY PACKAGES PLUS NON-TAXABLE ALLOWANCES, NIGHT DIFFERENTIALS & BENEFITS AWAITS!!

TRAINING WILL START NEXT WEEK!!!

Kindly SUBMIT your resume here or through my email at alvin.villanueva@q2hrs.com, and then wait for a call or sms within 24-48 hrs after submission. Please save my number (For inquiries pls. call / TEXT ME), 09285012475. =)
WALK IN APPLICANTS ARE WELCOME just look for me, ALVIN so I can ASSIST & PRIORITIZE your application.

THIS IS AN URGENT REQUIREMENT.

Makati Office:
1900, 139 Corporate Center
Valero Street, Salcedo Village,
Makati City
Trunkline: 812-6508

Qualifications:

* Must be able to receive and process incoming phone calls for clients which includes obtaining, entering and verifying customer information (names, addresses, credit card numbers, etc.)
* Must be able to return phone calls to customers if technical problems were incurred during the customers initial incoming phone call.
* Meet assigned monthly goals and maximize productivity.
* Adhere to departmental Quality Assurance guidelines.
* Must be able to respond with strict verbal and written clarity in English.

Requirements:

*  Candidates must possess at least a Vocational Diploma / Short Course Certificate, any field.
* Applicants must be willing to work in Makati.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 250 Full-Time and Part-Time positions available.

West Contact Services, Inc.
Company Address: 24/F Exportbank Plaza Chino Roces Avenue corner Sen. Gil J. Puyat Avenue Makati City 1200
Industry: Human Resources Management / Consulting
Type of Company: Private Limited Company, Local Based Company

Major Job Accountabilities
Leadership- Proactively supervise the activities of assigned staff by ensuring the following functions are efficiently performed in a quality-oriented environment reflecting the West values.
Technical Functions – Supervise daily activities of assigned staff in providing quality technical services  which meet end user needs while adhering to department and company policies, procedures, and methodologies.
Problem Resolution – Proactively oversee all activities involved in quality resolution of issues, ensuring all problems encountered are resolved in a timely manner and followed through to resolution.
Status Meetings – Conduct regular status meetings with each direct report; discuss activities, projects, and planning issues; evaluate current level of effectiveness, initiative, and responsiveness; provide continuous coaching and training .
Employee Development – Coach, develop, and mentor subordinates to achieve quality performance, setting priorities to assist assigned staff with establishing and attaining career development goals .
Project Coordination – Provide leadership and technical support during all project stages or in a specific area as assigned; coordinate and, as necessary, participate in activities associated with completing assigned projects or project task(s ).
Team Interfaces – Establish a good working relationship with team members, department contacts, and end users in order to maintain and continuously strive to improve the level of overall service being provided.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
* At least 5 year(s) of working experience in the related field is required for this position.
* Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in IT/Computer – Software or equivalent.
* Willing the work on full graveyard shift.
* Full-Time position available.

West Contact Services, Inc.
Company Address: 24/F Exportbank Plaza Chino Roces Avenue corner Sen. Gil J. Puyat Avenue Makati City 1200
Industry: Human Resources Management / Consulting
Type of Company: Private Limited Company, Local Based Company

Responsibilities:

*  Reliably create good quality, performance-minded code.
* Write, document and test efficient, well-architected, robust code
* Stabilize and maintain the current releases by refactoring the code
* Develop new features and participate in design reviewsMaintain a professional attitude during all stages of development

Requirements:

* BS in Computer Science or related degree; 4+ years of experience
* MS in Computer Science with 2+ years of experience
* Proven work history with excellent communication skills in English
* Focus and attention to quality
* Willing to learn, improve and be part of a highly successful team driven by proven metrics

Skills:

*  Ability to leverage Open Source Enterprise Component Libraries.
* Experience with J2EE, Java web application frameworks(MVC), OOP, Struts, EJB, Hibernate, JGroups caching/clustering)
* Proficiency with rich client side technologies using Web 2.0 frameworks. (JavaScript, HTML, CSS, JSF AJAX

Email or bring your resume ASAP to AMMEX I-Support, PearlBank Center, 146 Valero St., Salcedo Village, Makati / nfontilla@ammex.com and acolina@ammex.com Be ready for an interview between 8pm to 12mn every day.

AMMEX I-Support Corporation
PearlBank Center, 146 Valero St. Salcedo Village Makati City -.
Tel: 812-8367
Website: http://www.ammex.com

Responsibilities:
DUTIES AND RESPONSIBILITIES:

* Contribute to the development of N-Tier product architecture in conjunction with existing team and create designs for various software components of the product.
* Responsible for functional/system requirements, design, implementation and maintenance of Windows based server software written in Visual Basic .NET/C#.
* Interface with third-party vendors/customers and the project manager for the creation of requirements and design documentation.
* Work with quality assurance to resolve software defects.
* Interface with customers and the product support group for support and troubleshooting.

KNOWLEDGE, SKILLS AND EXPERIENCE
Required:

* Requires 6 or more years of web application development with enterprise experience in a multi-tasking environment.
* Experience with either Visual Basic .NET or C# with strong knowledge of ASP.NET enterprise development.
* Knowledge of N-Tier application architecture and advanced object oriented design patterns.
* Experience with web service development required.
* At least one of the following: Bachelor degree in Computer Science or Microsoft Certified Professional Developer for Web Developer or Enterprise.
* Experience with version control software required; Team Foundation Server highly desired.

Preferred:

* The desirable candidate will have experience with .NET 3.5, LINQ, Attributed Framework Development and ADO.NET.
* The desirable candidate will have knowledge of the payment processing industry.
* Experience with AJAX a plus.
* Knowledge of the Rational Unified Process (RUP) a plus.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , Computer Science/Information Technology or equivalent.
* Required skill(s): N-Tier Architecture, Visual Basic, VB.NET, ASP.NET.
* At least 4 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Taguig City.
* Preferably 1-4 Yrs Experienced Employees specializing in IT/Computer – Software or equivalent.
* 10 Full-Time positions available.

Join our team today! Email your resume to jobs@spearacesoltuions.com

Spearace Solutions Inc.
Website: www.spearacesolutions.com
Company Address: Room 202 Jocfer Bldg. Commonwealth Ave. Quezon City
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

* To Provide Technical Support for Offshore and Local Requirements.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in any computer related field.
* Basic Network and Telecoms troubleshooting.
* Familiarity with the Avaya Switch.
* Knowledge in Windows and Linux Servers.
* Knowledge in Modem Configuration.
* Basic troubleshooting on workstation hardware.
* Preferably 1-4 yrs experienced employees specializing in IT/Computer – Network/System/Database Admin or equivalent.
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Sucat, Parañaque City.
* Applicants should be Filipino citizens or hold relevant residence status.
* Full-Time positions available.

Our Recruitment Office is located at the 2nd Floor of Santana Grove, Dr. A. Santos Avenue, Sucat, Parañaque City (beside Shopwise).
828-6855

* The Production Analyst will be responsible for a portfolio of content products, determine daily task priorities, execution of scripts on the input data as outlined in the checklists.

* Edits, executes programs and scripts, and ensures that it completes successfully. Loads data from Information Provider to the environment.
* Ensures completeness of information and data to effectively perform the assigned task.
* Communicates with client to be able to gather all needed information. Updates tracking tool to reflect actual work, progress, status. Releases Work Order.
* Communicates errors, discrepancies and missing/late data.
* Investigates cause of delays, client-feedback and production errors and prepares report.
* Recommends and implements process review and improvement.
* Determines product specifications and requirements
* Prepares written account of project/process particulars.

QUALIFICATIONS:

* Graduate of any Bachelor’s Degree, preferably Computer-related
* Must have experience in searching electronic databases, books and journals
* Must have proven ability to install software in Windows/DOS environment
* Must be familiar with Software Development Life Cycle
* Must have keen attention to details
* Must have good analytical/ troubleshooting and observation skills
* Excellent spoken and written communication skills
* Must be able to excel in a team environment as well as working individually

SPi Technologies Inc.
Company Address: SPi Buidling Pascor Drive Santo Nino Paranaque 1700
Fax: +632 8517119
Industry: Computer / Information Technology (Hardware)

Responsibilities:

* The Position: This position is for an Applicant who wishes to have a career in technical sales and is able to communicate effectively in written and spoken English.
*
* Job Details: Our client uses a mailing list to send information about IT products to potential clients. The Applicant will be responsible for cleaning up the mailing list. In effect, the list should only contain the right persons to receive the mails and the prospect’s profile is correct. He/she will also be responsible for uncovering prospects through outbound calls. Finally, the Applicant should make follow up calls to prospects that expressed interest.
*
* Support: Applicant will have the support of technical experts who can take over when sales conversations get into technical details. Background in IT products and services is useful but not essential for this job. However, Applicant should have an interest in technology and the ability to learn to “talk the talk”.
*
* Hours: Applicant will work mainly at night because sales calls will be to the US. Please do not apply if you cannot meet this requirement.
*
* English: It must be emphasized that excellent spoken English that can be immediately understood on the phone by American clients is the most fundamental requirement of this job. Please do not apply if you cannot meet this requirement.

Requirements:

* Complete mastery of grammatical spoken English.
* Ability to write a grammatical and original letter in English.
* College graduate, 4 year degree
* Extrovert – Enjoy interacting with customers
* Applicants must be willing to work at night in Makati City.
* Applicants should be Filipino citizens or hold relevant residence status.
* Required language(s): English.
* Mastery of MS Excel files
* Internet Savvy

For more information about Telehelpers please visit www.telehelpers.com. Cambria Software Philippines Inc. is located at the 4F unit B Glass Tower 115 Carlos Palanca St. Legaspi Village Makati City Telephone number: 813-1126

Responsibilities:
To analyze call center trends including call volumes, call patterns, staff productivity, attrition rates and resource allocation so as to optimize manpower utilization in operations by placing its manpower in the right schedule based on weekly call trends and client’s forecasts.

* Forecasts call capacity daily by analyzing what factors affected productivity , e.g., absenteeism, attrition, system failure, human factors – call efficiency (AC)to serve as basis for call capacity per day vis-a-vis client requirements as forecasted by LinkSys.
* Forecasts scheduling/headcount/hiring needs by basing it on weekly call trends to meet client requirements and to provide them information on the company’s existing call capacity per week.

* Uses analysis results to forecast call arrival and build staffing and scheduling plans to meet operations goals and objectives
* Schedules agents based on call trends/forecast per shift (14 shifts per day) which is good for 2-3 moths by monitoring time/call arrival/trends daily; by looking at what day has the most calls and how long as basis for scheduling work and rest days to optimize manpower utilization.

* Addresses employee concerns regarding shift schedule revisions and changes by calling the attention of the Workforce Management Supervisor or by deciding whether the reason for swapping of schedule is valid or not.
* Submits daily and weekly reports regarding the absenteeism of agents by checking the Daily Time Record ( DTR ). Also submits a monthly report which is a compilation of the Daily and Weekly Absenteeism Reports in order to inform the headquarters and management of the performance of the Operations Group.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , Mathematics, statistics or equivalent.
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Eastwood City,Libis,Quezon City.
* Preferably 1-4 Yrs Experienced Employees specializing in Actuarial Science/Statistics or equivalent.
* Full-Time positions available.

Synnex-Concentrix Corporation
Website: http://www.link2support.com/
Company Address: 5th F Techno Plaza One Eastwood City Libis Quezon City 1600
Fax: 423-4373
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company