Holiday Treats – Customer Service Associates
(National Capital Reg – Eastwood Quezon City)

Responsibilities:
As a customer service agent, you’ll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you’ll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.

Requirements:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.

* Excellent English communication skills.

* Good problem solving and decision making skills.

* Applicants should be Filipino citizens or hold relevant residence status.

* Willing to be assigned in at least one of our sites: Makati, Libis, Alabang or Shaw.

* Fresh graduates/Entry level applicants are encouraged to apply.

* Full-Time positions available.

With the Applicant Referral Program, you get the chance to refer your friends and relatives to eTelecare. You’ll also be getting gift certificates for EACH referral that successfully gets hired, whether or not you pass the recruiting process. All you need to do is to write down their names and valid contact numbers then refer them through the following:

* Fill up an ARP Form in the site where you will apply.

* Submit your referrals over the phone by calling our Recruiting Hotline at (02) 580.6530

eTelecare Global Solutions

QUEZON CITY
2/F CyberOne Bldg.,
Eastwood City
click here to view QUEZON CITY site Map

Recruiting Hotline: (02) 580.6530

For more information, visit our career website:

www.etelecarecareers.com