START IMMEDIATELY! Customer Service Associates – Bacolod (V1)

REQUIREMENTS

-Candidates must have completed at least 2 years of college or its equivalent
-Applicants must have excellent verbal and oral English communication skills
-We are looking for candidates who are familiar with basic computer operations
-Must be proficient with various software applications such as Microsoft Word & Excel
-Has working knowledge of applicable customer contact systems (phone, email, web)
-Must have the ability to deliver information at customer’s knowledge level in an understandable manner
-Have excellent communication skills including a confident and courteous voice tone, an ability to handle irate customer situations effectively and empathize with customer
-Candidates must have the ability to apply a logical problem solving approach to resolving customer problems and inquiries
-Must have a strong interpersonal skills and ability to think independently and follow through effectively
-Must be goal oriented
-Must be flexible and eager to learn new processes
-Willing to work in Bacolod City

Location :
Convergys 1 Building 6796 Ayala Ave. cor. Salcedo St. Legaspi Village Makati City 1200