Company Name: Convergys Philippines
Position: Administrative Assistant

Dimension and Scope

This position consists of general administrative duties. Supports the work of a Director by performing duties as specifically requested; such as copying data; compiling information; filing; tabulating; recording; distributing; and handling materials; stock; or supplies. May perform repetitive business procedures according to specific instructions.

Principal Duties & Responsibilities

Responds to routine telephone requests which have standard answers; refers calls and visitors to appropriate staff.
•Prepares business presentation documents and spreadsheets.
•Types, may take and transcribe dictation, and establishes and maintains a variety of office files.
•Maintains manager’s calendar, makes appointments, and arranges for meeting rooms.
•Maintains recurring internal reports.
•Requisitions supplies, printing, maintenance, or other services through appropriate channels.
•Performs other duties as assigned.

Required Qualifications

• Proficiency with various software applications such as Microsoft Word and Excel.
• Good knowledge of general office practice and business etiquette.
• Can handle multiple and competing priorities (project management). Good oral and written communication skills.
• Accurate and efficient typing skills.
• Efficient organizational skills.
• Good interpersonal and communication skills.
• Ability to follow through on work assignments.

About Convergys Philippines

Convergys Corporation (NYSE: CVG) is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 60 countries speaking nearly 30 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world’s leading companies in many industries including communications, financial services, technology, and consumer products.

Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has more than 66,000 employees in 65 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com.