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Archive for the ‘World Pacific Contact Center Solutions’ Category


Call Center Agents

Nov 30, 2011 Author: admin | Filed under: World Pacific Contact Center Solutions

Responsibilities:
AWESOME CAREER GROWTH AWAITS YOU!!!

Talent is what we value and is the cornerstone of our success!
We invite highly motivated, ambitious, customer focused and intelligent problem solvers! with a passion to exceed customer expectations and drive business impact for our Philippines operations center.

CHOOSE YOUR START DATE OF TRAINING: Ortigas – Pasay – Taguig
Customer Service Representatives : TELCO, HEALTHCARE, COLLECTIONS, TRAVEL & FINANCIAL
Technical Support Representatives : MOBILE, TELCO, LAPTOPS & CONSUMER ELECTRONICS
Inbound and Outbound Sales : WEEKENDS OFF

Requirements:
These are the tools you would have brought with you:
Candidate must possess a Bachelor’s/College Degree or at least completed 2nd year College in any field.
Fresh graduates/Entry level applicants are encouraged to apply.
HIGH SCHOOL GRADS are welcome to apply!
NURSING GRADS/UNDERGRADS (RN /US RN) are welcome to apply!
Average to Above Average Communication Skills.
Applicants must be willing to work on shifting schedules.
Highly Confident, Spontaneous, Smart, Witty and Dynamic.
Applicants should be willing to work in QC, Makati, Ortigas and Alabang.
Amenable to start ASAP.
Full-Time positions available.

Call Center Agents

Aug 22, 2011 Author: admin | Filed under: World Pacific Contact Center Solutions

Responsibilities:
CSR
♥ Answer inbound calls within guidelines/goals established by the client and contact center management.
♥ Consistently achieve call quality score goals to assist in achieving client and customer satisfaction goals.
♥ Requires general knowledge of client’s business, products and/or services (an asset).
♥ Other duties as assigned.
♥ Must be flexible.
♥ Must be available Days, Evenings, Weekends and Holidays as scheduled.

TSR
♥ Demonstrate ability to use logical and non-linear troubleshooting techniques to resolve customer issues.
♥ Execute clients policy and procedure to resolve issues and offering suggestions.
♥ Clearly set customer expectations regarding resolution and/or follow up.
♥ Sell services and products to better suit a customers needs.
♥ Handle all inbound queries and advocate resolutions to issues in a timely, accurate manner.

CUSTOMER SERVICE REPRESENTATIVES TO START NEXT WEEK! 14,000-22,000PHP SALARY PACKAGE (it depends on your experience) + BENEFITS + CAREER GROWTH + INCENTIVES AWAIT YOU!!!
1 DAY PROCESS! APPLY NOW AND GET A JOB OFFER NEXT WEEK!!!
AVAILABLE ACCOUNTS: Inbound, Outbound, Financial, Travel, DAYSHIFT etc…

Requirements:
♥ Candidate must possess at least a Vocational Diploma, Bachelor’s/College Degree or at least completed 2nd year College in any field.
♥ Applicants should be Filipino citizens or hold relevant residence status.
♥ Applicants must be amenable to work in MAKATI, PASAY, QUEZON CITY, ALABANG, TAGUIG, MANDALUYONG
♥ Average to above average Communication Skills.
♥ Should be amenable to the following: shifting schedules, working on holidays or weekends or rendering overtime when needed.
♥ Computer proficient.
♥ Highly confident, spontaneous, smart, witty and dynamic.

Call Center Agents

Aug 22, 2011 Author: admin | Filed under: World Pacific Contact Center Solutions

Responsibilities:
AWESOME CAREER GROWTH AWAITS YOU!!!

Talent is what we value and is the cornerstone of our success!
We invite highly motivated, ambitious, customer focused and intelligent problem solvers! with a passion to exceed customer expectations and drive business impact for our Philippines operations center.

Don’t miss these opportunities!
Be a PIONEER member of our NEW ACCOUNTS!
Enjoy premium pay for applicants with call center experience!
Join our predominantly DAYSHIFT / MIDSHIFT ACCOUNT!

We will support you by offering:

•Variable Performance-linked incentives
•HMO and Life Insurance Coverage
•Rewards and Recognition
•On-site Medical Team and Clinic
•Attractive compensation packages, training and a host of benefits.
We’re providing PREMIUM PAY for tenured agents. Concerned with a training bond? Worry no more, there is NO training bond and No non-compete clause!

Requirements:
These are the tools you would have brought with you:
Candidate must possess a Bachelor’s/College Degree or at least completed 2nd year College in any field.
Fresh graduates/Entry level applicants are encouraged to apply.
Average to Above Average Communication Skills.
Applicants must be willing to work on shifting schedules.
Highly Confident, Spontaneous, Smart, Witty and Dynamic.
Applicants should be willing to work in QC, Makati, Ortigas and Alabang.
Amenable to start ASAP.
Full-Time positions available.

Responsibilities:
CALL CENTER EXPERIENCE IS DEFINITELY A PLUS BUT NOT A REQUIREMENT!
FRESH GRADUATES / CAREER SHIFTERS / ENTRY-Level Applicants are welcome to apply.

Requirements:
TSR/CSR:
Good command of English language including strong comprehension
Average to Excellent verbal and vocal communication skills, including; active listening
Demonstrate customer service skills and orientation
Willing to work in shifting schedule.
Willing to start IMMEDIATELY!!!
Willing to work in QC, MAKATI, ORTIGAS and ALABANG

Graduate of any course or at least completed 2 years in college
Computer and Internet Savvy
30-40wpm
FULL-TIME POSITIONS ONLY

CUSTOMER SERVICE REPRESENTATIVES
TRAVEL / TELCO / HEALTHCARE / FINANCIAL / DSL

SALES (inbound and outbound) = WEEKENDS OFF

TECHNICAL SUPPORT REPRESENTATIVES
DSL / TELCO / GAMING CONSOLES / CONSUMER ELECTRONICS

** DAYSHIFT/MIDSHIFT ACCOUNTS ARE AVAILABLE BUT WE HAVE VERY LIMITED SLOTS**
**SIGNING BONUS FOR SOME ACCOUNTS ARE GIVEN IF QUALIFIED**
**PIONEER ACCOUNTS AVAILABLE BUT LIMITED SLOTS ONLY**
**NON-AGENT POSITIONS ARE AVAILABLE BUT LIMITED SLOTS**

CUSTOMER SERVICE

Oct 27, 2010 Author: ninja | Filed under: World Pacific Contact Center Solutions

RESPONSIBILITIES OF A CSR:
Answer inbound calls within guidelines/goals established by the client and contact center management.
Consistently achieve call quality score goals to assist in achieving client and customer satisfaction goals.
Requires general knowledge of client’s business, products and/or services (an asset).
Other duties as assigned.
Must be flexible.
Must be available Days, Evenings, Weekends and Holidays as scheduled.

RESPONSIBILITIES OF A TSR:
Demonstrate ability to use logical and non-linear troubleshooting techniques to resolve customer issues.
Execute clients policy and procedure to resolve issues and offering suggestions.
Clearly set customer expectations regarding resolution and/or follow up.
Sell services and products to better suit a customers needs.
Handle all inbound queries and advocate resolutions to issues in a timely, accurate manner.

REQUIREMENTS:
Candidate must possess at least a Vocational Diploma, Bachelor’s/College Degree or at least completed 2nd year College in any field.
Applicants should be Filipino citizens or hold relevant residence status.
Applicants must be amenable to work in MAKATI, TAGUIG, ORTIGAS, MANDALUYONG, QUEZON CITY
Average to above average Communication Skills.
Should be amenable to the following: shifting schedules, working on holidays or weekends or rendering overtime when needed.
Computer proficient.
Highly confident, spontaneous, smart, witty and dynamic.
INCENTIVES are being given to top performers of the account.
500 Full-Time positions available.
Required language(s): English.

Very attractive compensation package, excellent career opportunities or advancement & outstanding benefits waiting for successful candidates.
Experience in a BPO / Call center setting is very much preferred but not required.
Fresh Graduates or applicants with no call center experience are also encouraged to apply.
Interested applicants may just apply here. (Please include mobile phone numbers in your resume as interview invitations will primarily be sent via SMS)
Once you’ve already submitted you resume, just wait for our text or call regarding our invitation to drop by at our office for your interview. Just be in smart casual attire. You can bring your friends / relatives who are also interested to apply! Just tell them to look for MAUIE as well. See you soon! Thank you so much!!!! ~mauie :)

You may also send your resume to mauie@wccs.ph

WORLD PACIFIC CONTACT CENTER SOLUTIONS

MAKATI OFFICE: 4TH FLOOR PHILCOX BUILDING 172 SALCEDO STREET LEGASPI VILLAGE MAKATI CITY (near at the back of Makati Medical Center and in front of Italian Embassy)

Landline: 5567190

Email: mauie@wccs.ph

RESPONSIBILITIES OF A CSR:
Answer inbound calls within guidelines/goals established by the client and contact center management.
Consistently achieve call quality score goals to assist in achieving client and customer satisfaction goals.
Requires general knowledge of client’s business, products and/or services (an asset).
Other duties as assigned.
Must be flexible.
Must be available Days, Evenings, Weekends and Holidays as scheduled.

RESPONSIBILITIES OF A TSR:
Demonstrate ability to use logical and non-linear troubleshooting techniques to resolve customer issues.
Execute client’s policy and procedure to resolve issues and offering suggestions.
Clearly set customer expectations regarding resolution and/or follow up.
Sell services and products to better suit a customer’s needs.
Handle all inbound queries and advocate resolutions to issues in a timely, accurate manner.

REQUIREMENTS:
Candidate must possess at least a Vocational Diploma, Bachelor’s/College Degree or at least completed 2nd year College in any field.
Applicants should be Filipino citizens or hold relevant residence status.
Applicants must be amenable to work in MAKATI, TAGUIG, ORTIGAS, MANDALUYONG, QUEZON CITY
Average to above average Communication Skills.
Should be amenable to the following: shifting schedules, working on holidays or weekends or rendering overtime when needed.
Computer proficient.
Highly confident, spontaneous, smart, witty and dynamic.
INCENTIVES are being given to top performers of the account.
500 Full-Time positions available.
Required language(s): English.

Very attractive compensation package, excellent career opportunities or advancement & outstanding benefits waiting for successful candidates.
Experience in a BPO / Call center setting is very much preferred but not required.
Fresh Graduates or applicants with no call center experience are also encouraged to apply.
Interested applicants may just apply here. (Please include mobile phone numbers in your resume as interview invitations will primarily be sent via SMS)
Once you’ve already submitted you resume, just wait for our text or call regarding our invitation to drop by at our office for your interview. Just be in smart casual attire. You can bring your friends / relatives who are also interested to apply! Just tell them to look for MAUIE as well. See you soon! Thank you so much!!!! ~mauie :)

You may also send your resume to mauie@wccs.ph

(1000) CALL CENTER AGENTS (w/ or w/o exp.) 15K-25K MONTHLY! Get HIRED on the SPOT!
(MAKATI / ORTIGAS / QC / ALABANG)

REQUIREMENTS:
(1000) CALL CENTER AGENTS (w/ or w/o exp) 15K-25K MONTHLY!

Your enthusiasm for improvement is important! That’s why we will provide great learning experiences so you can discover what’s right for you! You will learn first-hand information from industry leaders, gaining valuable knowledge and experience in business and telecommunications to help you get one step closer to your career goals.

Join us and be one of the best!
Join our Predominantly DAYSHIFT Accounts !

TSR/CSR:
At least 2nd year college (no back subjects) or a graduate of a 2-yr vocational course.
Average to Excellent verbal and vocal communication skills, including; active listening
Call center experience is preferred but not required
Fresh graduates/entry level applicants are encouraged to apply
Demonstrate customer service skills and orientation
Willing to work in PASAY, ORTIGAS, MAKATI & QC
Willing to work IMMEDIATELY
1000 Full time slots available.

Customer Service Representatives :
EMAIL CHAT / RESERVATION / TRAVEL / TELCO / HEALTHCARE / FINANCIAL / DSL

SALES (inbound and outbound) – WEEKENDS OFF!

Technical Support Specialist :
DSL / TELCO / GAMING CONSOLES / CONSUMER ELECTRONICS / BILLING

Get a chance to have a fun-filled experience in the training and join our Philippines PIONEER TEAM and be part of an exciting NEW PROGRAM providing customer service and support to the BIG COUNTRIES!

You can choose your start date of training and have a chance to work near your place. Work sites namely: Pasay, Muñoz, Quezon City, Ortigas, Mandaluyong, Makati, Alabang, & a lot more..

Interested applicants may just apply here OR call GERRY at (0917) 3426341 / (0922) 8294992 /(0908) 3597498 to ask for a schedule. Please include mobile phone numbers in your resume as interview invitations will primarily be sent via SMS. You may also send your resume to gerry@wccs.ph .

BILINGUAL SPEAKING AGENTS – Japanese, Mandarin, Korean, etc. (for Pooling) with Premium Pay
(National Capital Reg – Makati, Ortigas and QC)

REQUIREMENTS:
BILINGUAL SPEAKING AGENTS – Japanese, Mandarin, Korean, Spanish etc.

We deliver the best career opportunities, benefits and trainings! A stable career and a well cared home. We offer family coverage in medical, dental, bereavement and accidents.

Don’t miss these opportunities!
Be a PIONEER member of our NEW ACCOUNTS!
Enjoy premium pay for applicants with call center experience

TSR/CSR:
At least 2nd year college (no back subjects) or a graduate of a 2-yr vocational course.
Average to Excellent verbal and vocal communication skills, including; active listening
Good command of English language including strong comprehension
Demonstrate customer service skills and orientation.
Must be fluent in English plus can speak any of the following languages: SPANISH, JAPANESE, KOREAN, MANDARIN and CANTONESE etc.
Must be Computer Proficient.
Willing to work on graveyard shift or shifting schedule.
For Non-Filipino Citizen- must have the necessary working permit or willing to process his working permit.

Get a chance to have a fun-filled experience in the training and join our Philippines pioneer team and be part of an exciting new program providing customer service and support to the BIG COUNTRIES!

You may send your resume to gerry@wccs.ph .

World Pacific Contact Center Solutions
7/F Philcox Bldg., 172 Salcedo Street Legaspi Village Makati City

CUSTOMER SERVICE REPRESENTATIVES-18K Basic + Benefits + 40K SIGNING BONUS! URGENT!
PHP 18000 – 21000
(National Capital Reg – Makati City, Mandaluyong and QC)

REQUIREMENTS:
CUSTOMER SERVICE REPRESENTATIVES – 18K Basic + Benefits + 40K SIGNING BONUS!
1 DAY PROCESS! URGENT!!!

We deliver the best career opportunities, benefits and trainings! A stable career and a well cared home. We offer family coverage in medical, dental, bereavement and accidents.

Don’t miss these opportunities!
Be a pioneer member of our new accounts
Enjoy premium pay for applicants with call center experience

CHOOSE YOUR START DATE OF WORK

BIG INCENTIVES are being given to TOP PERFORMERS of the account.

TSR/CSR:
At least completed 3rd year in college (no back subjects and failing grades)
FRESH GRADUATES of any 4-5 year course and CAREER SHIFTERS are welcome to APPLY.
Average to Excellent verbal and vocal communication skills, including – active listening
Good command of English language including strong comprehension
Demonstrate customer service skills and orientation.
CALL CENTER experience is a PLUS but not required.
Amenable to work in MANDALUYONG .
Full-time positions available
Willing to start IMMEDIATELY!!!

Get a chance to have a fun-filled experience in the training and join our Philippines pioneer team and be part of an exciting new program providing customer service and support to the BIG COUNTRIES!

Interested applicants may just apply here OR call GERRY at (0917) 3426341 / (0922) 5850040 /(0908) 3597498 to ask for a schedule. Please include mobile phone numbers in your resume as interview invitations will primarily be sent via SMS. You may also send your resume to gerry@wccs.ph .

World Pacific Contact Center Solutions
7/F Philcox Bldg., 172 Salcedo Street Legaspi Village Makati City -

Jobs in Makati

Feb 24, 2010 Author: ninja | Filed under: World Pacific Contact Center Solutions

MASS HIRING : FRESH GRADUATES OF 2 to 5 YEAR – 15k-25k Package (w/ or w/o exp!) START ASAP!
(National Capital Reg – Makati, QC, Alabang and Ortigas)

REQUIREMENTS:
MASS HIRING : FRESH GRADUATES OF 2 to 5 YEAR – 15k-25k Package (w/ or w/o exp!) START ASAP!

EXCLUSIVE RECRUITMENT for Customer Service Representatives and Technical Support Representatives, all for DIRECT HIRE!! This is a 1 DAY RECRUITMENT PROCESS! We deliver the best career opportunities, benefits (We offer family coverage in medical, dental, bereavement and accidents) and trainings! Be a PIONEER member of our NEW ACCOUNTS!

CSRs (with or without experience)
TSRs (with or without experience)
Inbound Sales Reps (with or without experience) – WEEKENDS OFF!
Predominantly DAYSHIFT – EASTWOOD and MAKATI SITE!
500 Full-time positions available

TSR/CSR:
Graduates of any 4 or 5 year course
Undergraduates who have completed at least 2 years of college (incoming 3rd year college)
Average to Excellent verbal and vocal communication skills, including; active listening
Good command of English language including strong comprehension
Amenable to work in shifting schedules
Call center experience is preferred but not required
Fresh graduates/entry level applicants are encouraged to apply
Demonstrate customer service skills and orientation
Willing to work in MAKATI, ALABANG, ORTIGAS and QC .

There is no training bond and no non-compete clause! Sulk into a competitive package and A CAREER GROWTH in a world proven stable company (Enjoy premium pay for applicants with call center experience)!

We will make sure that you will be hired! Meet our recruitment team for your COACHING session and GET THE CHANCE TO CHOOSE YOUR START DATE OF WORK!

Be one of the outstanding well-trained professionals! Just wait for a text message within 12 to 24 hours after your submission of application forms/resume through jobstreet. For queries, you can call or text at 0917.3426341 / 0922.5850040 / 0908.3597498

World Pacific Contact Center Solutions
7/F Philcox Bldg., 172 Salcedo Street Legaspi Village Makati City

CSR Jobs in the Philippines

Jan 25, 2010 Author: ninja | Filed under: World Pacific Contact Center Solutions

CUSTOMER SERVICE REPRESENTATIVES FOR JANUARY HIRING (W/ OR W/O CALL CENTER EXPERIENCE) CODE: MIGUEL
(Taguig, Makati, Ortigas and Alabang)

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma, Bachelor’s/College Degree or at least completed 2nd year College in any field.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Applicants should be Filipino citizens or hold relevant residence status.
* Applicants must also be amenable to start ASAP.
* Applicants must be willing to work on shifting schedules.
* Applicants should be willing to work in Taguig, Makati, Ortigas and Alabang.
* Average to Above Average Communication Skills.
* Computer Literate.
* Highly Confident, Spontaneous, Smart, Witty and Dynamic.
* Full-Time positions available.
* Required language(s): English.

* Interested applicants may just apply here. Please include mobile phone numbers in your resume as interview invitations will be primarily sent via SMS.

* You may also send your resume to michael@wccs.ph.

* For inquiries, you may contact MIGUEL at (02) 556 9978 or (0916) 2684632 / (0919) 9679336.

Company Name :
World Pacific Contact Center Solutions
Industry :
Human Resources Management / Consulting
Type of Company :
Private Limited Company, Local Based Company
Location :
7/F Philcox Bldg., 172 Salcedo Street Legaspi Village Makati City -
Company Fax :
8193645

MASS HIRING FOR CALL CENTER AGENTS WILLING TO START ASAP! GREAT COMPENSATION PACKAGE AWAITS YOU! :)
(ORTIGAS, TAGUIG, CUBAO)

RESPONSIBILITIES OF A CSR:

•Answer inbound calls within guidelines/goals established by the client and contact center management.
•Consistently achieve call quality score goals to assist in achieving client and customer satisfaction goals.
•Requires general knowledge of client’s business, products and/or services (an asset).
•Other duties as assigned.
•Must be flexible.
•Must be available Days, Evenings, Weekends and Holidays as scheduled.

RESPONSIBILITIES OF A TSR:

•Demonstrate ability to use logical and non-linear troubleshooting techniques to resolve customer issues.
•Execute client’s policy and procedure to resolve issues and offering suggestions.
•Clearly set customer expectations regarding resolution and/or follow up.
•Sell services and products to better suit a customer’s needs.
•Handle all inbound queries and advocate resolutions to issues in a timely, accurate manner.

REQUIREMENTS:
•Candidate must possess at least a Vocational Diploma, Bachelor’s/College Degree or at least completed 2nd year College in any field.
•Applicants should be Filipino citizens or hold relevant residence status.
•Applicants must be amenable to work in ORTIGAS, TAGUIG, CUBAO.
•Average Communication Skills.
•Should be amenable to the following: shifting schedules, working on holidays or weekends or rendering overtime when needed.
•Computer proficient.
•Highly confident, spontaneous, smart, witty and dynamic.
•INCENTIVES are being given to top performers of the account.
•99 Full-Time positions available.
•Required language(s): English.

•Very attractive compensation package, excellent career opportunities or advancement & outstanding benefits waiting for successful candidates.

•Experience in a BPO / Call center setting is very much preferred but not required.

•Fresh Graduates or applicants with no call center experience are also encouraged to apply.

•Interested applicants may just apply here. (Please include mobile phone numbers in your resume as interview invitations will primarily be sent via SMS)

•Once you’ve already submitted you resume, just wait for our text or call regarding our invitation to drop by at our office for your interview. Just be in smart casual attire. You can bring your friends who are also interested to apply. Just tell them to look for MAUIE as well. See you soon! Thank you so much!!!! ~mauie :)

•You may also send your resume to mauie@wccs.ph

Company Name :
World Pacific Contact Center Solutions
Industry :
Human Resources Management / Consulting
Type of Company :
Private Limited Company, Local Based Company
Location :
7/F Philcox Bldg., 172 Salcedo Street Legaspi Village Makati City -
Company Fax :
8193645

CALL CENTER AGENTS (TSRs & CSRs) for DECEMBER HIRING!! W/ OR W/O CALL CENTER EXPERIENCE
(Taguig, Makati, Ortigas and Alabang)

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma, Bachelor’s/College Degree or at least completed 2nd year College in any field.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Applicants should be Filipino citizens or hold relevant residence status.
* Applicants must also be amenable to start ASAP.
* Applicants must be willing to work on shifting schedules.
* Applicants should be willing to work in Taguig, Makati, Ortigas and Alabang.
* Average to Above Average Communication Skills.
* Computer Literate.
* Highly Confident, Spontaneous, Smart, Witty and Dynamic.
* Full-Time positions available.
* Required language(s): English.

* Interested applicants may just apply here. Please include mobile phone numbers in your resume as interview invitations will be primarily sent via SMS.

* You may also send your resume to michael@wccs.ph.

* For inquiries, you may contact MIGUEL at (02) 816-7591 or (0916) 2684632 / (0919) 9679336.

World Pacific Contact Center Solutions
7/F Philcox Bldg., 172 Salcedo Street Legaspi Village Makati City -.
Website: http://wccs.ph/

CALL CENTER AGENTS (TSRs & CSRs). NOVEMBER HIRING!! W/ OR W/O CALL CENTER EXPERIENCE
(Taguig, Makati, Ortigas and Alabang)

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma, Bachelor’s/College Degree or at least completed 2nd year College in any field.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Applicants should be Filipino citizens or hold relevant residence status.
* Applicants must also be amenable to start ASAP.
* Applicants must be willing to work on shifting schedules.
* Applicants should be willing to work in Taguig, Makati, Ortigas and Alabang.
* Average to Above Average Communication Skills.
* Computer Literate.
* Highly Confident, Spontaneous, Smart, Witty and Dynamic.
* Full-Time positions available.
* Required language(s): English.

* Interested applicants may just apply here. Please include mobile phone numbers in your resume as interview invitations will be primarily sent via SMS.

* You may also send your resume to michael@wccs.ph.

* For inquiries, you may contact MIGUEL at (02) 816-7591 or (0916) 2684632 / (0919) 9679336.

World Pacific Contact Center Solutions
7/F Philcox Bldg., 172 Salcedo Street Legaspi Village Makati City -.
Website: http://wccs.ph/

CUSTOMER SERVICE / TECH SUPPORT REP FOR ORTIGAS SITE! UP TO 18K SALARY PACKAGE WITH SIGNING BONUS!
(ORTIGAS)

RESPONSIBILITIES OF A CSR’s:

•Answer inbound calls within guidelines/goals established by the client and contact center management.
•Consistently achieve call quality score goals to assist in achieving client and customer satisfaction goals.
•Requires general knowledge of client’s business, products and/or services (an asset).
•Other duties as assigned.
•Must be flexible.
•Must be available Days, Evenings, Weekends and Holidays as scheduled.

RESPONSIBILITIES OF A TSR’s:

•Demonstrate ability to use logical and non-linear troubleshooting techniques to resolve customer issues.
•Execute client’s policy and procedure to resolve issues and offering suggestions.
•Clearly set customer expectations regarding resolution and/or follow up.
•Sell services and products to better suit a customer’s needs.
•Handle all inbound queries and advocate resolutions to issues in a timely, accurate manner.

REQUIREMENTS:
•Candidate must possess at least a Vocational Diploma, Bachelor’s/College Degree or at least completed 2nd year College in any field.
•Applicants should be Filipino citizens or hold relevant residence status.
•Applicants must be amenable to work in ORTIGAS.
•Average Communication Skills.
•Should be amenable to the following: shifting schedules, working on holidays or weekends or rendering overtime when needed.
•Computer proficient.
•Highly confident, spontaneous, smart, witty and dynamic.
•INCENTIVES are being given to top performers of the account.
•14-18K SALARY PACKAGE + 10K SIGNING BONUS.
•99 Full-Time positions available.
•Required language(s): English.

•Very attractive compensation package, excellent career opportunities or advancement & outstanding benefits waiting for successful candidates.

•Experience in a BPO / Call center setting is very much preferred but not required.

•Fresh Graduates or applicants with no call center experience are also encouraged to apply.

•Interested applicants may just apply here. (Please include mobile phone numbers in your resume as interview invitations will primarily be sent via SMS)

•Once you’ve already submitted you resume, just wait for our text or call regarding our invitation to drop by at our office for your interview. Just be in smart casual attire. You can bring your friends who are also interested to apply. Just tell them to look for MAUIE as well. See you soon! Thank you so much!!!! ~mauie :)

•You may also send your resume to mauie@wccs.ph

Company Name : World Pacific Contact Center Solutions
Industry : Human Resources Management / Consulting
Type of Company : Private Limited Company, Local Based Company
Location : 7/F Philcox Bldg., 172 Salcedo Street Legaspi Village Makati City -
Company Fax : 8193645
WebSite : http://wccs.ph/

CALL CENTER AGENTS (TSRs & CSRs) FOR OCTOBER HIRING!! W/ or W/O CALL CENTER EXPERIENCE. <15K-20K>
(Taguig, Makati, Ortigas and Alabang)

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma, Bachelor’s/College Degree or at least completed 2nd year College in any field.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Applicants should be Filipino citizens or hold relevant residence status.
* Applicants must also be amenable to start ASAP.
* Applicants must be willing to work on shifting schedules.
* Applicants should be willing to work in Taguig, Makati, Ortigas and Alabang.
* Average to Above Average Communication Skills.
* Computer Literate.
* Highly Confident, Spontaneous, Smart, Witty and Dynamic.
* Full-Time positions available.
* Required language(s): English.

* Interested applicants may just apply here. Please include mobile phone numbers in your resume as interview invitations will be primarily sent via SMS.

* You may also send your resume to michael@wccs.ph.

* For inquiries, you may contact MIGUEL at (02) 816-7591 or (0916) 2684632 / (0919) 9679336.

* ym id : james_satyr

World Pacific Contact Center Solutions
7/F Philcox Bldg., 172 Salcedo Street Legaspi Village Makati City -.
Website: http://wccs.ph/

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