Looking for a Call Center job in the Philippines?
Enterprise SharePoint Administrator (For Pooling)
(National Capital Reg – Alabang, Muntinlupa City)
Responsibilities:
Operates in the capacity of Subject Matter Expert in SharePoint technologies. Responsible for the day-to-day administration, configuration and support of SharePoint environment.
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree , Engineering (Computer/Telecommunication), Engineering (Others) or equivalent.
* Strong background in supporting Microsoft Office SharePoint 2007 Server farm components, including web front-end servers, load balancers, index servers, query servers, and database servers
* Ability to establish SharePoint farm performance baselines and identify, track, and troubleshoot issues
* Create site templates with custom libraries and lists, customize the environment and implement and sustain workflow applications
* Design, configure, and maintain SharePoint data security and governance structure according to business requirements and federal regulations
* Must have skills and knowledge of Windows Powershell scripting
* Ability to communicate clearly and concisely, both verbally and with written documentation
* Exceptional work ethic
* Display willingness to help others, a pleasant personality, a courteous manner, and a professional demeanor
* Microsoft Certification desired: MCITP: Enterprise Administrator, MCITP: Server Administrator
* Ability to reason and think logically
* Ability to effectively meet deadlines and tight time constraints
* Ability to create and update documentation on the SharePoint environment
* Ability to trouble-shoot messaging related issues quickly and effectively
* At least 2 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Alabang,Muntinlupa City.
Verizon Communications Phils., Inc.
Company Address: 17/f BPI, Buendia Center, Sen. Gil Puyat Ave. Makati City -
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company
NOC MANAGER
(National Capital Reg)
Responsibilities:
* Manages the activities of the network operations department.
* Manages the installation, maintenance, and upgrade of the Global network.
* Works with staff and group managers regarding the Global network needs of this customer base, which can include both external and internal customers.
* Is responsible for hiring, terminating, performance appraisals, and pay reviews.
* Usually reports to the Group Manager of Network Operations. Networks may cover multiple Global regions requiring work outside of normal business hours.
* On call 7 x 24 support including weekends and holidays.
* Ensures that the networks and the IT information systems used to support the networks are properly maintained.
* Communicates status of service issues to group or executive management.
* Submits requirements to ensure networking needs are met.
* Manage Security for access to the Global Networks. Oversees personnel activities of staff (i.e., hires, trains, appraises, rewards, motivates, disciplines, recommends termination as necessary). Ensures that staff is adequately trained.
* Serves as contact for networking vendors as well as customers and account teams.
* Drives Vendor to address network requirements, and fix network anomalies.
* Makes recommendations for the most efficient use of Global Network equipment and systems; keeps informed of the most current technologies.
* Works on problems of diverse scope where analysis of situation or data requires evaluation of identifiable factors.
* Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.
* Acts as advisor to direct/indirect reports to meet schedules and/or resolve technical problems.
* Develops schedules and performance requirements.
* Makes sound decisions which positively impact the achievement of the objectives and goals of the business unit and/or department. Erroneous decisions could result in critical delays in schedules, deliverables and business unit operations.
* Manages the activities of a group performing one or more specialized areas of work.
* Frequently recommends changes to policies and establishes procedures that affect immediate operations and sometimes has corporate wide effect.
Requirements:
Required Qualifications:
* Advanced skills to perform complex work for a functional area and general knowledge of other areas; requires independent thinking; demands full use and application of principles, theories, concepts and technologies.
* Generally requires a BS degree in a related discipline or equivalent experience.
* 8+ years of experience in a related technical discipline and/or minimum of 3 years supervisory/ managerial experience
Preferred Qualifications:
* Excellent knowledge of company’s objectives and strategies.
* Excellent knowledge of technologies involved in networks, as well as connections to and usage of Wide Area and Local Area Networking systems.
* Effective organizational, leadership, decision making and communication skills.
* Must have a working knowledge of new technology, PCs, servers, routers and various software applications especially Network and telecommunication systems equipment.
Verizon Communications Phils., Inc.
Company Address: 17/f BPI, Buendia Center, Sen. Gil Puyat Ave. Makati City
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company
NOC- SPECIALIST ENGINEER
(National Capital Reg)
Responsibilities:
*• Provide advanced technical support and assistance to customer base, subscribing to a wide range of products and services.
*• Proactively detect anomalies and performance issues, and bring to resolution to the full satisfaction of our customers.
*• Utilize network performance monitoring tools to identify and analyze impairments that may affect services sold.
*• Perform end-to-end trouble isolation and repair on physical and logical layer services for our customers and devise action plans on more complex issues, as well as oversee the execution of these plans.
*• Utilize test tools and equipment to isolate the cause of impairments on the network and with various LECs, PTTs or other provider networks.
*
• Interact with Customer Service Centers, Network Management Centers, Verizon Business Operations Groups, LECS, Account Teams and Customers to facilitate isolation and repair of faults in the network within established baseline objectives.
*• Keep customers and management updated on efforts aimed at restoration of their services.
*• Maintain accurate logs of trouble isolation and repair efforts.
*• Serve in leadership functions, such as Lead Technical Engineer or Shift Lead, providing guidance and assistance to other engineers, directing work flow as well as address more complex technical issues.
Requirements:
Required Qualifications:
* Requires a broad range of skills within a professional discipline to effectively perform routine to complex assignments; demands familiarity with principles, theories, concepts and technologies as well as applied knowledge of established procedures, policies and practices.
* Generally requires a BS degree in a related discipline or equivalent experience
* Bachelor’s degree in engineering, computer science or telecommunications or equivalent plus 5-9 years of experience in Network management, customer maintenance, switching terminal or field operations required.
* Fluent in many Networking protocols.
Preferred Qualifications:
* Active certification such as CCNA and CCNP are preferred. Knowledge of transmission principles and at least 3-5 years of IP networking experience.
* This individual must possess a solid understanding of TCP IP, including sub-netting, routing protocols and the OSI model.
Verizon Communications Phils., Inc.
Company Address: 17/f BPI, Buendia Center, Sen. Gil Puyat Ave. Makati City
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company
Network Engineer
(National Capital Reg – Alabang, Muntinlupa)
Responsibilities:
*• Able to drive and deliver results and thrive in a fast-paced, 24/7 environment, this candidate has strong analytical, decision-making, organizational, communication, and customer-service skills; English proficiency; the ability to multitask
Requirements:
• Candidate must possess at least a Bachelor’s/College Degree or Professional License (Passed Board/Bar/Professional License Exam) in Engineering (Computer/Telecommunication), Engineering (Others), Computer Science/Information Technology, Science & Technology or equivalent.
• a bachelor’s degree in engineering (computer/telecommunications), computer science or information technology, or equivalent
• 2-5 years progressive technical experience
• You’ ll need solid knowledge of:
* T1, 56k, 64, Frac-T, and Multi-Meg data circuits in the Managed Network Solutions Operations Group
* Frame-Relay, MPLS, ATM, Private Line, and IP networks
* network performance monitoring tools and test equipment
* routers, firewalls, and LAN technologies
• We prefer knowledge of and certifications in Cisco and other technical areas, including ITIL
• Full-Time positions available.
Verizon Communications Phils., Inc.
Company Address: 17/f BPI, Buendia Center, Sen. Gil Puyat Ave. Makati City
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company
Specialist Engineer – Network Consulting
(National Capital Reg – Alabang, Muntilupa City)
Responsibilities:
* Use your technical know-how and experience to help us provide support for several managed-service customer networks and the implementation of WAN/LAN/WLAN enterprise network projects. You will:
* implement logical IP networks
* update schematics to illustrate network implementations completed
* create engineering orders for implementation to configure network hardware/software based on predefined templates
* perform router/switch network hardware/software upgrades; IP routing strategy & routing protocol development: BGP, OPPF, EIGRP, HSRP, VSRP, etc.); and WAN 0- IP-routed network integration
Requirements:
* We’re looking for an independent multi-tasker, with a BSEE or BSCS (or equivalent)
* 4-6 years’ related experience
* CCNA certification
* The ability to adhere to established process and procedures
Build a challenging career with global impact. Get the world in return. To apply, please [response info]. Learn more at www.verizonbusiness.com. EOE
Company Name :
Verizon Business
Industry :
Telecommunication
Type of Company :
Private Limited Company, Local Based Company
Location :
G/f – 3/f Bldg. Northgate Cyberzone, Filinvest Corporate City, Alabang Muntinlupa City 1770