RESPONSIBILITIES:
Be part of a fun-career-oriented team! You will be helping customers with their concerns regarding various products/services. If you are goal-oriented, energetic and looking for a great place to develop or start your career, then this opportunity is for you!

REQUIREMENTS:
1. Candidate must possess at least a Bachelor’s/College Degree in any field.
2. Two years vocational course or at least 2 years in College in any field. (incoming 3rd year – no back subjects, dropped/incomplete subjects)
3. Fresh graduates/Entry level applicants are encouraged to apply.
4. Above average English Communication Skills5.
5. Background in IT is an advantage
6. Nursing graduates are also Welcome!

REQUIREMENTS:
1. Candidate must possess at least a Bachelor’s/College Degree in any field.
2. At least two years vocational course or at least 2 years in College in any field (incoming 3rd year – no back 3. Subjects, dropped/incomplete subjects).
4. Fresh graduates/Entry level applicants are encouraged to apply.
5. Above average English Communication Skills
6. Background in IT is an advantage
7. Nursing graduates are welcome to apply!

RESPONSIBILITIES:
Client Service/Relationship
Project Management and Continual Product Improvement
Personal Effectiveness & Communication
Priority and Task Management

REQUIREMENTS:
1. College or University graduate, or proven, direct extensive experience
2. Minimum 2-3 years experience in professional organization management.
3. Experience in a Call Center Operations Environment or Project Management Team
4. Excellent Microsoft Office Skills
5. Excellent Written & Verbal Communication Skills
6. Problem Solving/Decision Making
7. Analytical ability to decipher statistical reports
8. Ability to multi-task
9. Attention to detail
10. Patient in dealing with issues, is results driven, and has a positive attitude
11. Can initiate account development strategies with new and existing clients
12. Can formulate, plan, and implement business development strategies with respect to client specific needs in the field of Telemarketing and/or CRM solutions.

Vital Call Center Link (VCC Link), Inc.

Company Address: 2012 Cityland 10, Tower 1, HV Dela Costa St., Salcedo Village Makati City -
Fax: 7535388

RESPONSIBILITIES:
The Global Service Desk Manager is responsible for managing overall day to day operations of the Service Desk. This includes maintaining customer satisfaction, survey results, identifying potential customer service problems and seeking of known resolution, and, providing day to day process documentation.

REQUIREMENTS:
1. Degree in IT Field or any related course from a reputable University or College.
2. Masters Degree is an advantage.
3. At least 8 years working experience in the related field; at least 3 years would be managerial
4. Extensive knowledge in Helpdesk Operations
5. Extensive knowledge in Information Technology Operations Center systems and functions
6. Excellent English communication skills
7. Amenable to work in extended hours as needed

Vital Call Center Link (VCC Link), Inc.
Company Address: 2012 Cityland 10, Tower 1, HV Dela Costa St., Salcedo Village Makati City -
Fax: 7535388

RESPONSIBILITIES:
Create, Promote and Drive contests
Increase visibility of all metrics to agents
Set expectations and goals, short term and long term
Manage agent performance/disciplinary process
Develop Agents on a ongoing basis
Create job aides for agents
Understands and ensure adherence to all regulatory compliance and maintain discipline through proper procedures.
Improve floor performance intraday
Understand completely all product knowledge and quality guidelines.
Complete all required report and forms within established time-frames
Create a constant high energy, motivational environment

REQUIREMENTS:
1. 4-year degree or finished at least 2nd year of college
2. At least 3 years experience in a Call Center Setting with at least 1 year Supervisory role
3. Ability to prioritize workload
4. Must be extroverted and has an energetic personality
5. Ability to multitask
6. Time management skills
7. Basic Microsoft Office skills
8. Excellent communication skills
9. Performance Driven
10. Respond to and manage high stress situations
11. Strong Coaching Technique
12. Committed and Consistent
13. Good Leadership skills

Vital Call Center Link (VCC Link), Inc.
Company Address: 2012 Cityland 10, Tower 1, HV Dela Costa St., Salcedo Village Makati City -
Fax: 7535388

RESPONSIBILITIES:
ACCOUNT PROFILE

Be part of the pioneer account and batch for a Fortune 100 American Software Company that develops financial and tax preparation software, well- known for their Personal Finance Programs with a global footprint for more than 25 years!

COMPENSATION DETAILS

* Competitive salary package with non-taxable allowances (Basic plus allowances)
* Night Differential
* Life Insurance Coverage
* Health Benefits
* Free Training with Pay

REQUIREMENTS:
1. Completed at least two (2) years of college in any course
2. EXCELLENT English communications skills
3. With atleast 6 months call center experience
4. Proficient computer and internet application skills
5. Freash graduates/ Entry level applicants are encouraged to apply
6. NURSING GRADUATES/UNDEGRADUATES with 6 months call center experience are welcome to apply
7. Willing to work in Mandaluyong(Shaw) and Commonwealth

THERE ARE DIFFERENT WAYS TO APPLY:

1. Interested applicants are invited to apply online by clicking the quick apply button
2. Send your resume to red.m@vcc-link.com (SUBJECT CSR FOR SHAW/COMMONWEALTH)
3. Send this keyword “csr/shaw/commonwealth” to 09202392246 or 09157193955 and will provide your interview schedule
4. Walk-in applicants may visit our office at UNIT 2012 CITYLAND 10 TOWER 1 H.V DELA COSTA ST., SALCEDO VILLAGE, MAKATI CITY – 8AM OR 1PM (MONDAY-FRIDAY) Our building is at the back of RCBC PLAZA.

RESPONSIBILITIES:
Client Service/Relationship
Project Management and Continual Product Improvement
Personal Effectiveness & Communication
Priority and Task Management

REQUIREMENTS:
1. College or University graduate, or proven, direct extensive experience
2. Minimum 2-3 years experience in professional organization management.
3. Experience in a Call Center Operations Environment or Project Management Team
4. Excellent Microsoft Office Skills
5. Excellent Written & Verbal Communication Skills
6. Problem Solving/Decision Making
7. Analytical ability to decipher statistical reports
8. Ability to multi-task
9. Attention to detail
10. Patient in dealing with issues, is results driven, and has a positive attitude
11. Can initiate account development strategies with new and existing clients
12. Can formulate, plan, and implement business development strategies with respect to client specific needs in the field of Telemarketing and/or CRM solutions.

Vital Call Center Link (VCC Link), Inc.

Company Address: 2012 Cityland 10, Tower 1, HV Dela Costa St., Salcedo Village Makati City -
Fax: 7535388

RESPONSIBILITIES:
Client Service/Relationship
Project Management and Continual Product Improvement
Personal Effectiveness & Communication
Priority and Task Management

REQUIREMENTS:
1. College or University graduate, or proven, direct extensive experience
2. Minimum 2-3 years experience in professional organization management.
3. Experience in a Call Center Operations Environment or Project Management Team
4. Excellent Microsoft Office Skills
5. Excellent Written & Verbal Communication Skills
6. Problem Solving/Decision Making
7. Analytical ability to decipher statistical reports
8. Ability to multi-task
9. Attention to detail
10. Patient in dealing with issues, is results driven, and has a positive attitude
11. Can initiate account development strategies with new and existing clients
12. Can formulate, plan, and implement business development strategies with respect to client specific needs in the field of Telemarketing and/or CRM solutions.

Vital Call Center Link (VCC Link), Inc.

Company Address: 2012 Cityland 10, Tower 1, HV Dela Costa St., Salcedo Village Makati City -
Fax: 7535388

RESPONSIBILITIES:
Be part of the pioneer account and batch for a Fortune 100 American Software Company that develops financial and tax preparation software, well- known for their Personal Finance Programs with a global footprint for more than 25 years!

COMPENSATION DETAILS
* Competitive salary package with non-taxable allowances (Basic plus allowances)
* WITH ADDITIONAL PREMIUM PAY
* TECHNICAL ALLOWANCE (taxable)
* Night Differential
* Life Insurance Coverage
* Health Benefits
* Free Training with Pay
* and other EXCELLENT BENEFITS

REQUIREMENTS:
1. College graduate of a four year course, preferable IT-related
2. EXCELLENT English communications skills
3. At least two (2 years) call center experience assigned in a technical account
4. OR two (2 years) call center experience (non-technical account) with IT-realted education
5. Proficient computer and internet application skills
6. Willing to work on shifting schedules, including graveyard, weekends and holidays
7. Willing to work in Commonwealth

THERE ARE DIFFERENT WAYS TO APPLY

1. Interested applicants are invited to apply online by clicking the quick apply button
2. Send your resume to red.m@vcc-link.com (SUBJECT TSR FOR COMMONWEALTH)
3. Send this keyword “tsr/commonwealth” to 09202392246 or 09157193955 and we will provide your interview schedule
4. Walk-in applicants may visit our office at UNIT 2012 CITYLAND 10 TOWER 1 H.V DELA COSTA ST., SALCEDO VILLAGE, MAKATI CITY – 8AM OR 1PM (MONDAY-FRIDAY) Our building is at the back of RCBC PLAZA.

Vital Call Center Link (VCC Link), Inc.
2012 Cityland 10, Tower 1, HV Dela Costa St., Salcedo Village Makati City -.

RESPONSIBILITIES:
The Client Services Manager is responsible for building and maintaining good relationship with the Company’s clients. They ensure that the client needs are met in a way that improves customer satisfaction and increases profitability for their own companies.

REQUIREMENTS:

1. University degree; Masters degree is a definite advantage
2. At least 8 years working experience, 3 of which are Managerial post in the same field.
3. Work experience in a Call Center/BPO environment is a definite advantage
4. Excellent communication skills
5. Amenable to work in flexible hours as needed.

Company : Vital Call Center Link (VCC Link), Inc.

Company Address: 2012 Cityland 10, Tower 1, HV Dela Costa St., Salcedo Village Makati City -
Fax: 7535388
Industry: Human Resources Management / Consulting

Company Name : Vital Call Center Link (VCC Link), Inc.

Company Address: 2012 Cityland 10, Tower 1, HV Dela Costa St., Salcedo Village Makati City -
Fax: 7535388
Industry: Human Resources Management / Consulting

RESPONSIBILITIES:
Client Service/Relationship
Project Management and Continual Product Improvement
Personal Effectiveness & Communication
Priority and Task Management

REQUIREMENTS:
1. College or University graduate, or proven, direct extensive experience
2. Minimum 2-3 years experience in professional organization management.
3. Experience in a Call Center Operations Environment or Project Management Team
4. Excellent Microsoft Office Skills
5. Excellent Written & Verbal Communication Skills
6. Problem Solving/Decision Making
7. Analytical ability to decipher statistical reports
8. Ability to multi-task
9. Attention to detail
10. Patient in dealing with issues, is results driven, and has a positive attitude
11. Can initiate account development strategies with new and existing clients
12. Can formulate, plan, and implement business development strategies with respect to client specific needs in the field of Telemarketing and/or CRM solutions.

RESPONSIBILITIES:
Client Service/Relationship
Project Management and Continual Product Improvement
Personal Effectiveness & Communication
Priority and Task Management

REQUIREMENTS:
1. College or University graduate, or proven, direct extensive experience
2. Minimum 2-3 years experience in professional organization management.
3. Experience in a Call Center Operations Environment or Project Management Team
4. Excellent Microsoft Office Skills
5. Excellent Written & Verbal Communication Skills
6. Problem Solving/Decision Making
7. Analytical ability to decipher statistical reports
8. Ability to multi-task
9. Attention to detail
10. Patient in dealing with issues, is results driven, and has a positive attitude
11. Can initiate account development strategies with new and existing clients
12. Can formulate, plan, and implement business development strategies with respect to client specific needs in the field of Telemarketing and/or CRM solutions.

Company Name : Vital Call Center Link (VCC Link), Inc.

Company Address: 2012 Cityland 10, Tower 1, HV Dela Costa St., Salcedo Village Makati City -
Fax: 7535388
Industry: Human Resources Management / Consulting

Training Assistant
(National Capital Reg – Makati City)

RESPONSIBILITIES:

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in Social Science/Sociology, Human Resource Management, Humanities/Liberal Arts, Linguistics/Languages, Psychology, Education/Teaching/Training or equivalent.
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Human Resources or equivalent. Job role in Recruitment/Staffing or Others.
* 1 Full-Time position available.
* Salary, Allowance and Monetary / Non-Monetary Incentives
* Responsible in initial and behavioural interviews, conducting assessment tools, evaluating, and hiring aspirants based on the profile/s determined by the clients.
* Responsible in documenting all interviews and that all necessary documents are complete and accurate prior to endorsement and filing.
* Responsible in encoding necessary information into the database in an accurate and timely manner using the company’s software.
* Responsible in supporting the entire team in meeting the company’s targets.
* Responsible in attending calibration sessions with the different clients (per need basis).
* Provides outstanding customer service with both the clients and applicants.
* Assists the operations on any other duties and responsibilities assigned by immediate supervisor from time to time.
* Assists in scheduling trainees in a weekly basis for the internal training team.
* Extensive sourcing experience and knowledge with different sourcing strategies required.

Vital Call Center Link (VCC Link), Inc.
2012 Cityland 10, Tower 1, HV Dela Costa St., Salcedo Village Makati City -.
Website: http://www.vitalcallcenterlink.com

Recruitment Assistant / Consultant / Specialist / Officer / Supervisor
(Makati City)

RESPONSIBILITIES:

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in Social Science/Sociology, Human Resource Management, Humanities/Liberal Arts, Linguistics/Languages, Psychology, Education/Teaching/Training or equivalent.
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Human Resources or equivalent. Job role in Recruitment/Staffing or Others.
* 1 Full-Time position available.
* Salary, Allowance and Monetary / Non-Monetary Incentives
* Responsible in initial and behavioural interviews, conducting assessment tools, evaluating, and hiring aspirants based on the profile/s determined by the clients.
* Responsible in documenting all interviews and that all necessary documents are complete and accurate prior to endorsement and filing.
* Responsible in encoding necessary information into the database in an accurate and timely manner using the company’s software.
* Responsible in supporting the entire team in meeting the company’s targets.
* Responsible in attending calibration sessions with the different clients (per need basis).
* Provides outstanding customer service with both the clients and applicants.
* Assists the operations on any other duties and responsibilities assigned by immediate supervisor from time to time.
* Assists in scheduling trainees in a weekly basis for the internal training team.
* Extensive sourcing experience and knowledge with different sourcing strategies required.

Company Name :
Vital Call Center Link (VCC Link), Inc.
Industry :
Human Resources Management / Consulting
Type of Company :
Private Limited Company, Local Based Company
Location :
2012 Cityland 10, Tower 1, HV Dela Costa St., Salcedo Village Makati City -
Company Fax :
7535388
WebSite :

http://www.vitalcallcenterlink.com

Accounts Receivable Specialist (A/R, Collections)
(National Capital Reg – Taguig City)

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in Mathematics, Computer Science/Information Technology, Business Studies/Administration/Management, Marketing, Finance/Accountancy/Banking, Commerce or equivalent.
* Required skill(s): Billing, Daily Outstanding Balance, Collections.
* Preferred skill(s): Accounts Receivables.
* Required language(s): English.
* At least 3 year(s) of working experience in the related field is required for this position.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Finance – General/Cost Accounting or equivalent. Job role in Financial Accounting & Reporting or Management/Cost Accounting/Business Analyst.
* 10 Full-Time positions available.

Vital Call Center Link (VCC Link), Inc.
2012 Cityland 10, Tower 1, HV Dela Costa St., Salcedo Village Makati City -.
Website: http://www.vcclnk.com

CREDIT & COLLECTIONS OFFICER
(National Capital Reg)

RESPONSIBILITIES:
CREDIT & COLLECTIONS OFFICER’s objective is to mainly maximize sales and minimize bad debts for the company. Will also provide front end customer contact for order release, account management, collection and account reconciliation.

Must be able to do compilation for order status report.
Will do day to day management of trial balance, aging and risk reports, collection calls and reconciling accounts.
Coordination with sales, customer service and accounts receivable department is also a requirement just in case there will be dispute for resolution
Must display good relationship with the Company’s product resellers, internal customers for credit analyst
Skill in the following is a must as well:
Creating a request for financial statements
Tracking order release
Credit and collection experience
Order to cash process
Credit terminology
Reconciliation and general accounting
MS Outlook, MS Access, MS Visual Basic and MS Office (particularly MS Excel)
SAP
Must be a graduate of BS Business Administration or any finance course
Certified Credit Professional (CCP) is an added asset
With very good English communication skills
Willing to work at Taguig and must be amenable for a fixed 9pm-6am shift also

REQUIREMENTS:
Candidate must possess at least a Bachelor’s/College Degree in Mathematics, Computer Science/Information Technology, Business Studies/Administration/Management, Marketing, Finance/Accountancy/Banking, Commerce or equivalent.
Required skill(s): Billing, Daily Outstanding Balance, Collections.
Preferred skill(s): Accounts Receivables.
Required language(s): English.
At least 3 year(s) of working experience in the related field is required for this position.
Applicants should be Filipino citizens or hold relevant residence status.
Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Finance – General/Cost Accounting or equivalent. Job role in Financial Accounting & Reporting or Management/Cost Accounting/Business Analyst.
10 Full-Time positions available.

Vital Call Center Link (VCC Link), Inc.
2012 Cityland 10, Tower 1, HV Dela Costa St., Salcedo Village Makati City -.
Website: http://www.vcclnk.com

Credit and Collection Staff

REQUIREMENTS

-30 years old below
-A Commerce graduate (or any related course)
-with at least 1 year experience in collection (a must)
-hardworking, flexible, with strong personality, willing to render long working hours
-willing to work in TAGUIG

www.jobsdb.com

SR. OPERATIONS MANAGER (BPO Industry)

REQUIREMENTS

-Candidate must have at least 1 year experience in the same capacity handling a travel account.

-Ability to monitor and manage priorities within the contact center to meet client and corporate goals.

-Ability to communicate and escalate client issues to Site Director, SDO, and Leadership Team.

-Knowledge in labor relations and personnel management.

-Knowledge in using SABRE (2years) and other GDs (1year)

-Minimum of 10 years experience

-Willing to work at Pasig on shifting schedule.

www.jobsdb.com

CREDIT & COLLECTIONS OFFICER
(National Capital Reg)

RESPONSIBILITIES:
CREDIT & COLLECTIONS OFFICER’s objective is to mainly maximize sales and minimize bad debts for the company. Will also provide front end customer contact for order release, account management, collection and account reconciliation.

Must be able to do compilation for order status report.
Will do day to day management of trial balance, aging and risk reports, collection calls and reconciling accounts.
Coordination with sales, customer service and accounts receivable department is also a requirement just in case there will be dispute for resolution
Must display good relationship with the Company’s product resellers, internal customers for credit analyst
Skill in the following is a must as well:
Creating a request for financial statements
Tracking order release
Credit and collection experience
Order to cash process
Credit terminology
Reconciliation and general accounting
MS Outlook, MS Access, MS Visual Basic and MS Office (particularly MS Excel)
SAP
Must be a graduate of BS Business Administration or any finance course
Certified Credit Professional (CCP) is an added asset
With very good English communication skills
Willing to work at Taguig and must be amenable for a fixed 9pm-6am shift also

REQUIREMENTS:
Candidate must possess at least a Bachelor’s/College Degree in Mathematics, Computer Science/Information Technology, Business Studies/Administration/Management, Marketing, Finance/Accountancy/Banking, Commerce or equivalent.
Required skill(s): Billing, Daily Outstanding Balance, Collections.
Preferred skill(s): Accounts Receivables.
Required language(s): English.
At least 3 year(s) of working experience in the related field is required for this position.
Applicants should be Filipino citizens or hold relevant residence status.
Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Finance – General/Cost Accounting or equivalent. Job role in Financial Accounting & Reporting or Management/Cost Accounting/Business Analyst.
10 Full-Time positions available.

Vital Call Center Link (VCC Link), Inc.
2012 Cityland 10, Tower 1, HV Dela Costa St., Salcedo Village Makati City -.
Website: http://www.vcclnk.com

Accounts Receivable Specialist (A/R, Collections)
(National Capital Reg – Taguig City)

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in Mathematics, Computer Science/Information Technology, Business Studies/Administration/Management, Marketing, Finance/Accountancy/Banking, Commerce or equivalent.
* Required skill(s): Billing, Daily Outstanding Balance, Collections.
* Preferred skill(s): Accounts Receivables.
* Required language(s): English.
* At least 3 year(s) of working experience in the related field is required for this position.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Finance – General/Cost Accounting or equivalent. Job role in Financial Accounting & Reporting or Management/Cost Accounting/Business Analyst.
* 10 Full-Time positions available.

Vital Call Center Link (VCC Link), Inc.
2012 Cityland 10, Tower 1, HV Dela Costa St., Salcedo Village Makati City -.
Website: http://www.vcclnk.com