Responsibilities:

CSR and TSR for eBook Account: You are responsible in receiving inbound calls and assist customers with their concerns of the tablet, Nook.

CSR for Wireless Telephone Account: You are responsible in handling all inbound queries and advocate resolutions to issues of wireless mobile phone subscribers, both prepaid and postpaid.
TSR for DSL Connection Account: Your primary role is to analyze product and service requirements and develop positive solutions that are mutually beneficial for the customer and the company.

TSR for Residential Phone Account: Your primary role is to handle all inbound queries and advocate resolutions to issues of wireless mobile phone subscribers, both prepaid and postpaid.

Requirements:

Candidate must possess at least a Bachelor’s/College Degree, Post Graduate Diploma / Master’s Degree, any field. Undergraduates are also welcome to apply as long as completed 2 years in college (no back subjects)

Amenable to work in shifting schedule

Willing to be assigned in TELUS Market! Market! Mall, Bonifacio Global City, Taguig Site

200 Full-Time positions available

Description:
Telus Philippines is looking for individuals who are qualified for the position of TSR for Business Software Company. Successfuly applicants for TSR for Business Software Company will have a great career in Telus Philippines.

Successful candidates will provide professional and efficient technical and customer support to one of the fastest growing software companies in the world. Account provides state-of-the-art Business Execution Software solutions that help organizations of every size and category realize maximal business results.
To qualify for this position, you must have the following:
- At least 2 years of college study. University degree preferred.
- At least 6 months experience in working with customers of varied technical knowledge and business needs.
- Basics of Computers including Operating Systems, hardware and internet.
- A working knowledge of MS Word / Excel
- Knowledge or practical experience in HTML and XML is preferred but not required
- Good Communication Skills
- Willing to work on night schedule and be assigned in Ortigas
We offer above-industry overall compensation package, account driven incentives, and other cash and non-cash benefits . Plus with SYKES’ Flexible Compensation Program (FlexComp) , you have the freedom to choose between a package with higher basic salary and one with higher benefits. It’s your call!

Responsibilities:

CSR and TSR for eBook Account:You are responsible in receiving inbound calls and assist customers with their concerns of the tablet, Nook.

TSR for DSL Connection Account:Your primary role is to analyze product and service requirements and develop positive solutions that are mutually beneficial for the customer and the company.

CSR for Wireless Telco Account: Your primary role is to handle all inbound queries and advocate resolutions to issues of wireless mobile phone subscribers, both prepaid and postpaid.

Requirements:

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Candidate must possess at least a Bachelor’s/College Degree, Post Graduate Diploma / Master’s Degree, any field. Undergraduates are also welcome to apply as long as completed 2 years in college (no back subjects).

At least 3 months call center experience is required.

Amenable to work in shifting schedule.

Willing to be assigned in TELUS Market! Market! Taguig City Site.

Candidates with valid NBI Clearance will be prioritized.

200 Full-Time positions available.

Description:
Telus Philippines is looking for individuals who are qualified for the position of Call Center Agents Mass Hiring!. Successfuly applicants for Call Center Agents Mass Hiring! will have a great career in Telus Philippines.

CSR and TSR for eBook Account:You are responsible in receiving inbound calls and assist customers with their concerns of the tablet, Nook.
TSR for DSL Connection Account:Your primary role is to analyze product and service requirements and develop positive solutions that are mutually beneficial for the customer and the company.
CSR for Wireless Telco Account: Your primary role is to handle all inbound queries and advocate resolutions to issues of wireless mobile phone subscribers, both prepaid and postpaid.

Requirements:

Candidate must possess at least a Bachelor’s/College Degree, Post Graduate Diploma / Master’s Degree, any field. Undergraduates are also welcome to apply as long as completed 2 years in college (no back subjects).
At least 3 months call center experience is an advantage (not required).
Amenable to work in shifting schedule.
Willing to be assigned in TELUS Market! Market! Taguig City Site.
Candidates with valid NBI Clearance will be prioritized.
200 Full-Time positions available.

esponsibilities:

You are responsible to resolve customer queries relating to Prepaid products and services including recharge and account enquiries; and to resolve prospective customer enquiries relating to Prepaid products and services.

You process changes to deliver to customer needs including number and network swaps; connections and disconnections; service changes and plan changes; fault identification, basic troubleshooting and resolution.

Requirements:

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Candidate must possess at least a Bachelor’s/College Degree and/or at least completed 2 years in college (no back subjects).

At least 6 months call center experience is preferred (not required).

Candidates with valid NBIClearance will be prioritized.

Applicants must be willing to work at TELUS Ortigas Site.

50Full-Time positions available.

Responsibilities:

Your primary role is to assist customers on the buying stage and respond to queries on compatibility of desired system and eventually convince them to buy “online”.

You are to create an online configuration to come up with the best possible recommendation.
You are to up-sell and cross-sell related products to the customers.

Requirements:

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Candidate must possess at least a Bachelor’s/College Degree, Post Graduate Diploma / Master’s Degree, any field. Undergraduates are also welcome to apply as long as completed 2 years in college (no back subjects).

At least 3 months call center experience is an advantage (not required).

Typing speed of at least 35 words per minute.

Sales experience in any field is an advantage.

Willing to be cross-trained for both voice & chat support position.

Candidates with valid NBI Clearance will be prioritized.
Willing to be assigned in TELUS Araneta Site.

60 Full-Time positions available.

Responsibilities:

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CSR and TSR for eBook Account:You are responsible in receiving inbound calls and assist customers with their concerns of the tablet, Nook.

TSR for DSL Connection Account:Your primary role is to analyze product and service requirements and develop positive solutions that are mutually beneficial for the customer and the company.

CSR for Wireless Telco Account: Your primary role is to handle all inbound queries and advocate resolutions to issues of wireless mobile phone subscribers, both prepaid and postpaid.

Requirements:

Candidate must possess at least a Bachelor’s/College Degree, Post Graduate Diploma / Master’s Degree, any field. Undergraduates are also welcome to apply as long as completed 2 years in college (no back subjects).

At least 3 months call center experience is required.

Amenable to work in shifting schedule.
Willing to be assigned in TELUS Market! Market! Taguig City Site.

Candidates with valid NBI Clearance will be prioritized.
200Â Full-Time positions available.

Responsibilities:

• Your primary role is to analyze product and service requirements and develop positive solutions that are mutually beneficial for the customer and the company.
• You provide troubleshooting support of residential phone lines and technical support for the customer’s DSL internet in a professional, accurate and timely manner.

Requirements:

• Candidate must possess at least a Bachelor’s/College Degree, Post Graduate Diploma / Master’s Degree, any field. Undergraduates are also welcome to apply as long as completed 2 years in college (no back subjects).
• At least 3 months call center experience is an advantage (not required).
• Amenable to work in shifting schedule.
• Candidates with valid NBIClearancewill be prioritized.
• Willing to be assigned in TELUS Market! Market! Taguig City Site.
• 50 Full-Time positions available.

Responsibilities:

• You assist customers on the buying stage by responding to queries on products and services over the phone or via multiple live IM chats.
• You utilize excellent selling skills in positioning vision care products.
• You up-sell and cross-sell related products to the customers.

Requirements:

• Candidate must possess at least a Bachelor’s/College Degree, Post Graduate Diploma / Master’s Degree, any field. Undergraduates are also welcome to apply as long as completed 2 years in college (no back subjects).
• At least 3 months sales experience is an advantage (not required).
• Willing to work in shifting schedule for a 24×7 program
• Typing speed of at least 35 words per minute
• Willing to be trained for both voice and chat support position
• Willing to be assigned in TELUS Araneta Cubao QC Site.
• 30 Full-Time positions available.

Responsibilities:

• You assist customers on the buying stage by responding to queries on products and services over the phone or via multiple live IM chats.
• You utilize excellent selling skills in positioning vision care products.
• You up-sell and cross-sell related products to the customers.

Requirements:

• Candidate must possess at least a Bachelor’s/College Degree, Post Graduate Diploma / Master’s Degree, any field. Undergraduates are also welcome to apply as long as completed 2 years in college (no back subjects).
• At least 3 months sales experience is an advantage (not required).
• Willing to work in shifting schedule for a 24×7 program
• Typing speed of at least 35 words per minute
• Willing to be trained for both voice and chat support position
• Willing to be assigned in TELUS Araneta Cubao QC Site.
• 30 Full-Time positions available.

Responsibilities:

Requirements:

• Candidate must possess at least a Bachelor’s/College Degree, Post Graduate Diploma / Master’s Degree, any field. Undergraduates are also welcome to apply as long as completed 2 years in college (no back subjects).
• FRESH GRADUATES are highly encouraged to apply.
• Amenable to work in shifting schedule.
• Willing to be assigned in TELUS Market! Market! Taguig City Site.
• 50 Full-Time positions available.

Responsibilities:

You are responsible in receiving inbound calls and assist customers with their concerns of the tablet, Nook.

Requirements:

Candidate must possess at least a Bachelor’s/College Degree, Post Graduate Diploma / Master’s Degree, any field. Undergraduates are also welcome to apply as long as completed 2 years in college (no back subjects).
At least 6 months call center experience is an advantage (not required).
Amenable to work in shifting schedule.
Willing to be assigned in TELUS Market! Market! Taguig City Site.
120 Full-Time positions available.

Responsibilities:

CSR and TSR for Digital Media Reader Account (Pioneer Account):You are responsible in receiving inbound calls and assist customers with their concerns of the tablet, Nook.
TSR for DSL Connection Account:Your primary role is to analyze product and service requirements and develop positive solutions that are mutually beneficial for the customer and the company.
CSR for Wireless Telco Account: Your primary role is to handle all inbound queries and advocate resolutions to issues of wireless mobile phone subscribers, both prepaid and postpaid.

Requirements:

Candidate must possess at least a Bachelor’s/College Degree, Post Graduate Diploma / Master’s Degree, any field. Undergraduates are also welcome to apply as long as completed 2 years in college (no back subjects).
At least 3 months call center experience is required.
Amenable to work in shifting schedule.
Willing to be assigned in TELUS Market! Market! Taguig City Site.
150 Full-Time positions available.

Responsibilities:

• Your primary role is to analyze product and service requirements and develop positive solutions that are mutually beneficial for the customer and the company.
• You provide troubleshooting support of residential phone lines and technical support for the customer’s DSL internet in a professional, accurate and timely manner.

Requirements:

• Candidate must possess at least a Bachelor’s/College Degree, Post Graduate Diploma / Master’s Degree, any field. Undergraduates are also welcome to apply as long as completed 2 years in college (no back subjects).
• At least 6 months call center experience is an advantage (not required).
• Amenable to work in shifting schedule.
• Willing to be assigned in TELUS Market! Market! Taguig City Site.
• 50 Full-Time positions available.

Responsibilities:

Requirements:

• Candidate must possess at least a Bachelor’s/College Degree, Post Graduate Diploma / Master’s Degree, any field. Undergraduates are also welcome to apply as long as completed 2 years in college (no back subjects).
• FRESH GRADUATES are highly encouraged to apply.
• Amenable to work in shifting schedule.
• Willing to be assigned in TELUS Market! Market! Taguig City Site.
• 120 Full-Time positions available.

Responsibilities:

• You are responsible in receiving inbound calls and assist customers with their concerns of the tablet, Nook.

Requirements:

• Candidate must possess at least a Bachelor’s/College Degree, Post Graduate Diploma / Master’s Degree, any field. Undergraduates are also welcome to apply as long as completed 2 years in college (no back subjects).
• At least 6 months call center experience is an advantage (not required).
• Amenable to work in shifting schedule.
• Willing to be assigned in TELUS Market! Market! Taguig City Site.
• 120 Full-Time positions available.

Responsibilities:

CSR and TSR for Digital Media Reader Account (Pioneer Account):You are responsible in receiving inbound calls and assist customers with their concerns of the tablet, Nook.
TSR for DSL Connection Account:Your primary role is to analyze product and service requirements and develop positive solutions that are mutually beneficial for the customer and the company.
CSR for Wireless Telco Account: Your primary role is to handle all inbound queries and advocate resolutions to issues of wireless mobile phone subscribers, both prepaid and postpaid.
CSR and TSR for Residential Phone Account: Your primary role is to analyze product and service requirements and develop positive solutions that are mutually beneficial for the customer and for company.

Requirements:

Candidate must possess at least a Bachelor’s/College Degree, Post Graduate Diploma / Master’s Degree, any field. Undergraduates are also welcome to apply as long as completed 2 years in college (no back subjects).
Fresh graduates are welcome to apply!
Amenable to work in shifting schedule.
Willing to be assigned in TELUS Market! Market! Taguig City Site.
200 Full-Time positions available.

Responsibilities:

CSR and TSR for Digital Media Reader Account (Pioneer Account):You are responsible in receiving inbound calls and assist customers with their concerns of the tablet, Nook.
TSR for DSL Connection Account:Your primary role is to analyze product and service requirements and develop positive solutions that are mutually beneficial for the customer and the company.
CSR for Wireless Telco Account: Your primary role is to handle all inbound queries and advocate resolutions to issues of wireless mobile phone subscribers, both prepaid and postpaid.
CSR and TSR for Residential Phone Account: Your primary role is to analyze product and service requirements and develop positive solutions that are mutually beneficial for the customer and for company.

Requirements:

Candidate must possess at least a Bachelor’s/College Degree, Post Graduate Diploma / Master’s Degree, any field. Undergraduates are also welcome to apply as long as completed 2 years in college (no back subjects).
Fresh graduates are welcome to apply!
Amenable to work in shifting schedule.
Willing to be assigned in TELUS Market! Market! Taguig City Site.
200 Full-Time positions available.

Responsibilities:

Requirements:

• Candidate must possess at least a Bachelor’s/College Degree, Post Graduate Diploma / Master’s Degree, any field. Undergraduates are also welcome to apply as long as completed 2 years in college (no back subjects).
• Fresh graduates are welcome to apply!
• Amenable to work in shifting schedule.
• Willing to be assigned in TELUS Market! Market! Taguig City Site.
• 200 Full-Time positions available.