Responsibilities:

* Provide excellent technical support service for one of the world’s leading Smart Phone products.
* Provide customer support and technical issue resolution via e-mail, phone and chat.
* Provide information on products and services.
* Provide solutions for technical and service issues.
* Handling customer inquiries and complaints.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , Engineering (Computer/Telecommunication), Computer Science/Information Technology, Marketing, Mass Communications, Education/Teaching/Training or equivalent.
* Excellent understanding of the English language (oral and written).
* Familiar with PC and digital consumer electronic products.
* Good interpersonal, communication and presentation skills.
* Be able to maintain pleasant communication with good customer service sense and self-control.
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts.
* Applicants should be Filipino citizens or hold relevant residence status.
* Applicants must be willing to work in Makati City.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 50 Full-Time positions available.

Telexpress Contact Center, Inc.
Company Address: 7/F Unit A & B Trafalgar Plaza 105 H.V. Dela Costa Street, Salcedo
Village, Makati City 1227