Looking for a Call Center job in the Philippines?
Responsibilities:
Handle inbound customer service support calls from established customer
Cross sell value added services or products that are offered by the company
Provide consistent, superior service to every customer by utilizing all available tools and resources.
Record, investigate and resolve customer complaints
Assist in the education of new customers and in the re-education of existing customers to the proper procedures
Tracks and follow-ups on all inquiries, utilizing on-line systems and procedures, according to the established guidelines.
Assist with special projects and reports as assigned.
Must consistently meet all initiatives, accountabilities and values-based behaviors
Requirements:
At least two years completed of any college course and 18 years or older
Call Center experience / background is a plus
Strong written and verbal communication skills and an ability to work with people from diverse backgrounds
Ability to multi-task, good organizational and time management skills
Ability to read, analyze, and interpret verbal and written instructions
Ability to effectively present information and respond to questions from customers
Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues, often with limited standardization.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
100 Full-Time positions available for immediate training.
Applicants should be Filipino citizens or hold relevant residence status
Must be willing to work in Sucat, Parañaque City and can start immediately
Responsibilities:
Handle inbound customer service support calls from established customer
Cross sell value added services or products that are offered by the company
Provide consistent, superior service to every customer by utilizing all available tools and resources.
Record, investigate and resolve customer complaints
Assist in the education of new customers and in the re-education of existing customers to the proper procedures of the health plan.
Tracks and follow-ups on all inquiries, utilizing on-line systems and procedures, according to the established guidelines.
Assist with special projects and reports as assigned.
Must consistently meet all initiatives, accountabilities and values-based behaviors
Requirements:
At least two years completed of any college course and 18 years or older
Call Center experience / background is a plus
Strong written and verbal communication skills and an ability to work with people from diverse backgrounds
Ability to multi-task, good organizational and time management skills
Ability to read, analyze, and interpret verbal and written instructions
Ability to effectively present information and respond to questions from customers
Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues, often with limited standardization.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
100 Full-Time positions available for immediate training.
Applicants should be Filipino citizens or hold relevant residence status
Must be willing to work in Sucat, Parañaque City and can start immediately
Responsibilities:
Requirements:
Walk-in application is encouraged. Teleperformance Sucat Recruitment Office is located at the 2nd Flr. of Santana Grove, along Sucat Road, Paranaque City (beside Shopwise).
Open Monday – Friday, 9am – 6pm
You may call (02) 828-6855 for inquiries.
Responsibilities:
Handle inbound customer service support calls from established customer
Cross sell value added services or products that are offered by the company
Provide consistent, superior service to every customer by utilizing all available tools and resources.
Record, investigate and resolve customer complaints
Assist in the education of new customers and in the re-education of existing customers to the proper procedures of the health plan.
Tracks and follow-ups on all inquiries, utilizing on-line systems and procedures, according to the established guidelines.
Assist with special projects and reports as assigned.
Must consistently meet all initiatives, accountabilities and values-based behaviors
Requirements:
At least two years completed of any college course and 18 years or older
Call Center experience / background is a plus
Strong written and verbal communication skills and an ability to work with people from diverse backgrounds
Ability to multi-task, good organizational and time management skills
Ability to read, analyze, and interpret verbal and written instructions
Ability to effectively present information and respond to questions from customers
Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues, often with limited standardization.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
100 Full-Time positions available for immediate training.
Applicants should be Filipino citizens or hold relevant residence status
Must be willing to work in Sucat, Parañaque City and can start immediately
Responsibilities:
Handle inbound customer service support calls from established customer
Cross sell value added services or products that are offered by the company
Provide consistent, superior service to every customer by utilizing all available tools and resources.
Requirements:
At least 18 years old
Should have completed at least 2 years of College
Strong interpersonal and excellent communication skills
Experience with MS Office products and web-based applications
Ability to learn quickly in a changing environment
Proficient in problem solving, decision making and multi-tasking in a fast paced environment
A passion for customer service
Call Center experience / background is a plus
Applicants should be Filipino citizens or hold relevant residence status
Must be willing to work in Mall of Asia, Pasay City and can start immediately
Responsibilities:
Handle inbound customer service support calls from established customer
Cross sell value added services or products that are offered by the company
Provide consistent, superior service to every customer by utilizing all available tools and resources.
Record, investigate and resolve customer complaints
Assist in the education of new customers and in the re-education of existing customers to the proper procedures of the health plan.
Tracks and follow-ups on all inquiries, utilizing on-line systems and procedures, according to the established guidelines.
Assist with special projects and reports as assigned.
Must consistently meet all initiatives, accountabilities and values-based behaviors
Requirements:
At least two years completed of any college course and 18 years or older
Call Center experience / background is a plus
Strong written and verbal communication skills and an ability to work with people from diverse backgrounds
Ability to multi-task, good organizational and time management skills
Ability to read, analyze, and interpret verbal and written instructions
Ability to effectively present information and respond to questions from customers
Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues, often with limited standardization.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
100 Full-Time positions available for immediate training.
Applicants should be Filipino citizens or hold relevant residence status
Must be willing to work in Sucat, Parañaque City and can start immediately
Responsibilities:
Handle inbound customer service support calls from established customer
Cross sell value added services or products that are offered by the company
Provide consistent, superior service to every customer by utilizing all available tools and resources.
Record, investigate and resolve customer complaints
Assist in the education of new customers and in the re-education of existing customers to the proper procedures
Tracks and follow-ups on all inquiries, utilizing on-line systems and procedures, according to the established guidelines.
Assist with special projects and reports as assigned.
Must consistently meet all initiatives, accountabilities and values-based behaviors
Requirements:
At least two years completed of any college course and 18 years or older
Call Center experience / background is a plus
Strong written and verbal communication skills and an ability to work with people from diverse backgrounds
Ability to multi-task, good organizational and time management skills
Ability to read, analyze, and interpret verbal and written instructions
Ability to effectively present information and respond to questions from customers
Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues, often with limited standardization.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
100 Full-Time positions available for immediate training.
Applicants should be Filipino citizens or hold relevant residence status
Must be willing to work in Sucat, Parañaque City and can start immediately
Responsibilities:
Handle inbound customer service support calls from established customer
Cross sell value added services or products that are offered by the company
Provide consistent, superior service to every customer by utilizing all available tools and resources.
Requirements:
Graduate of any four year course or accomplished at least second year college.
Flexible to changes and has sense of urgency
Time Management Skills
Applicants should be Filipino citizens or hold relevant residence status.
Responsibilities:
Handle inbound customer service support calls from established customer
Cross sell value added services or products that are offered by the company
Provide consistent, superior service to every customer by utilizing all available tools and resources.
Requirements:
At least 18 years old
Should have completed at least 2 years of College
Strong interpersonal and excellent communication skills
Experience with MS Office products and web-based applications
Ability to learn quickly in a changing environment
Proficient in problem solving, decision making and multi-tasking in a fast paced environment
Flexibility to work a variety of shifts
A passion for customer service
Call Center experience / background is a plus
Applicants should be Filipino citizens or hold relevant residence status
Must be willing to work in Mall of Asia, Pasay City and can start immediately
Responsibilities:
Handle inbound customer service support calls from established customer
Cross sell value added services or products that are offered by the company
Provide consistent, superior service to every customer by utilizing all available tools and resources.
Requirements:
At least 18 years old
Should have completed at least 2 years of College
Strong interpersonal and excellent communication skills
Experience with MS Office products and web-based applications
Ability to learn quickly in a changing environment
Proficient in problem solving, decision making and multi-tasking in a fast paced environment
A passion for customer service
Call Center experience / background is a plus
Applicants should be Filipino citizens or hold relevant residence status
Must be willing to work in Mall of Asia, Pasay City and can start immediately
Responsibilities:
Handle inbound customer service support calls from established customer
Cross sell value added services or products that are offered by the company
Provide consistent, superior service to every customer by utilizing all available tools and resources.
Requirements:
Graduate of any four year course or accomplished at least second year college.
Flexible to changes and has sense of urgency
Time Management Skills
Applicants should be Filipino citizens or hold relevant residence status.
Responsibilities:
Handle inbound customer service support calls from established customer
Cross sell value added services or products that are offered by the company
Provide consistent, superior service to every customer by utilizing all available tools and resources.
Requirements:
At least 18 years old
Should have completed at least 2 years of College
Strong interpersonal and excellent communication skills
Experience with MS Office products and web-based applications
Ability to learn quickly in a changing environment
Proficient in problem solving, decision making and multi-tasking in a fast paced environment
Flexibility to work a variety of shifts
A passion for customer service
Call Center experience / background is a plus
Applicants should be Filipino citizens or hold relevant residence status
Must be willing to work in Mall of Asia, Pasay City and can start immediately
Responsibilities:
Handle inbound customer service support calls from established customer
Cross sell value added services or products that are offered by the company
Provide consistent, superior service to every customer by utilizing all available tools and resources.
Requirements:
Graduate of any four year course or accomplished at least second year college.
Exceptional communication skills and call handling skills.
Flexible to changes and has sense of urgency
Time Management Skills
Can work under pressure, and can deliver set goals
Applicants should be Filipino citizens or hold relevant residence status.
Responsibilities:
Handle inbound customer service support calls from established customer
Cross sell value added services or products that are offered by the company
Provide consistent, superior service to every customer by utilizing all available tools and resources.
Record, investigate and resolve customer complaints
Assist in the education of new customers and in the re-education of existing customers to the proper procedures of the health plan.
Tracks and follow-ups on all inquiries, utilizing on-line systems and procedures, according to the established guidelines.
Assist with special projects and reports as assigned.
Must consistently meet all initiatives, accountabilities and values-based behaviors
Requirements:
At least two years completed of any college course and 18 years or older
Call Center experience / background is a plus
Strong written and verbal communication skills and an ability to work with people from diverse backgrounds
Ability to multi-task, good organizational and time management skills
Ability to read, analyze, and interpret verbal and written instructions
Ability to effectively present information and respond to questions from customers
Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues, often with limited standardization.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
100 Full-Time positions available for immediate training.
Applicants should be Filipino citizens or hold relevant residence status
Must be willing to work in Sucat, Parañaque City and can start immediately
Responsibilities:
Handle inbound customer service support calls from established customer
Cross sell value added services or products that are offered by the company
Provide consistent, superior service to every customer by utilizing all available tools and resources.
Record, investigate and resolve customer complaints
Assist in the education of new customers and in the re-education of existing customers to the proper procedures
Tracks and follow-ups on all inquiries, utilizing on-line systems and procedures, according to the established guidelines.
Assist with special projects and reports as assigned.
Must consistently meet all initiatives, accountabilities and values-based behaviors
Requirements:
At least two years completed of any college course and 18 years or older
Call Center experience / background is a plus
Strong written and verbal communication skills and an ability to work with people from diverse backgrounds
Ability to multi-task, good organizational and time management skills
Ability to read, analyze, and interpret verbal and written instructions
Ability to effectively present information and respond to questions from customers
Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues, often with limited standardization.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
100 Full-Time positions available for immediate training.
Applicants should be Filipino citizens or hold relevant residence status
Must be willing to work in Sucat, Parañaque City and can start immediately
Responsibilities:
Handle inbound customer service support calls from established customer
Cross sell value added services or products that are offered by the company
Provide consistent, superior service to every customer by utilizing all available tools and resources.
Record, investigate and resolve customer complaints
Assist in the education of new customers and in the re-education of existing customers to the proper procedures
Tracks and follow-ups on all inquiries, utilizing on-line systems and procedures, according to the established guidelines.
Assist with special projects and reports as assigned.
Must consistently meet all initiatives, accountabilities and values-based behaviors
Requirements:
At least two years completed of any college course and 18 years or older
Call Center experience / background is a plus
Strong written and verbal communication skills and an ability to work with people from diverse backgrounds
Ability to multi-task, good organizational and time management skills
Ability to read, analyze, and interpret verbal and written instructions
Ability to effectively present information and respond to questions from customers
Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues, often with limited standardization.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
100 Full-Time positions available for immediate training.
Applicants should be Filipino citizens or hold relevant residence status
Must be willing to work in Sucat, Parañaque City and can start immediately
Responsibilities:
Handle inbound customer service support calls from established customer
Cross sell value added services or products that are offered by the company
Provide consistent, superior service to every customer by utilizing all available tools and resources.
Record, investigate and resolve customer complaints
Assist in the education of new customers and in the re-education of existing customers to the proper procedures of the health plan.
Tracks and follow-ups on all inquiries, utilizing on-line systems and procedures, according to the established guidelines.
Assist with special projects and reports as assigned.
Must consistently meet all initiatives, accountabilities and values-based behaviors
Requirements:
At least two years completed of any college course and 18 years or older
Call Center experience / background is a plus
Strong written and verbal communication skills and an ability to work with people from diverse backgrounds
Ability to multi-task, good organizational and time management skills
Ability to read, analyze, and interpret verbal and written instructions
Ability to effectively present information and respond to questions from customers
Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues, often with limited standardization.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
100 Full-Time positions available for immediate training.
Applicants should be Filipino citizens or hold relevant residence status
Must be willing to work in Sucat, Parañaque City and can start immediately
Responsibilities:
Requirements:
Interested applicants may walk-in and apply at Teleperformance Recruitment Office:
Level 3 MS303 EDSA Central Pavilion (beside MRT Shaw), Mandaluyong City or
4/F Octagon Building, San Miguel Avenue, Ortigas, Pasig City
Office hours are from 7am – 8pm Mondays – Fridays and 8am – 5pm Saturdays.
For inquiries, call us at 637-7111 loc. 301 – 302.
Please bring an updated copy of resume with 1×1 photo.
Responsibilities:
Handle inbound customer service support calls from established customer
Cross sell value added services or products that are offered by the company
Provide consistent, superior service to every customer by utilizing all available tools and resources.
Requirements:
Graduate of any four year course or accomplished at least second year college.
Flexible to changes and has sense of urgency
Time Management Skills
Applicants should be Filipino citizens or hold relevant residence status.
Responsibilities:
Responsible for leading a team of Mission Control (Real Time / RTA) analysts and schedulers. Responsible for the performance of this team on its defined objectives.
Act as the WFM point of contact for all assigned projects.
Co-ordinate and collaborate with operations and other departments to ensure smooth functioning of the production enviornement. Recommend procedural and operational guideline changes to improve communications and operational efficiency.
Maintain confidentiality relative to organizational strategies, objectives, and practices.
Participate in functions/meetings as required.
Work on special projects as needed
Requirements:
Minimum 3 year WFM experience in a call center
Ability to understand, analyze and report on call center metrics.
Must demonstrate good analytical, numerical, and problem solving skills.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Must be enterprising, diplomatic and proactive in solving problems.
Ability to work with and apply to practical situations mathematical concepts such as addition, subtraction, multiplication, division, fractions, percentages, and ratios.
Excellent verbal and written communication skills. Ability to effectively present information across all levels of the organization.
Strong organizational skills and the ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail in a challenging, fast-placed, shifting priority environment.
Proficient in MS Excel.
Proficient in any WFM Software (Blue Pumpkin, IEX, Aspect etc)
Flexible schedule and impeccable attendance record