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Archive for the ‘Sykes Philippines’ Category


Successful candidates will provide professional customer support to a financial company.

To qualify for this position, you must have the following:

Candidate must possess at least finished 2yrs Bachelor’s/College Degree in any field.
Fresh graduates/Entry level applicants are encouraged to apply.
Proficient in English communication skills and must be customer-oriented.
Willing to work in Makati on shifting schedules.
30 Full-Time positions available.

The Client is an Internet-based travel reservation website. It books airline tickets, hotel reservations, car rentals, cruises, vacation packages and various attractions and services via the World Wide Web and telephone travel agents.

Be a Travel Expert!

Candidates must:
- Have at least 2 years of college education from any field of study
- Be able to fluently express himself or herself in English
- Know basic computer and internet navigation
- Be willing to work in Ortigas
- Be willing to work on shifting schedules

uccessful candidates will provide professional and efficient technical and customer support to one of the fastest growing software companies in the world. Account provides state-of-the-art Business Execution Software solutions that help organizations of every size and category realize maximal business results.

To qualify for this position, you must have the following:

- At least 2 years of college study. University degree preferred.
- At least 6 months experience in working with customers of varied technical knowledge and business needs.
- Basics of Computers including Operating Systems, hardware and internet.
- A working knowledge of MS Word / Excel
- Knowledge or practical experience in HTML and XML is preferred but not required
- Good Communication Skills
- Willing to work on night schedule and be assigned in Ortigas

Customer Service Representative – Makati

Dec 2, 2011 Author: admin | Filed under: Sykes Philippines

Be a part of the Pioneer Financial Account in Sykes and work for one of the Biggest Financial Services companies in the United States!

To qualify for this position, applicants must

- have completed at least 3 years of college education
- have excellent English skills
- have at least 6 months of call center experience – preferred but not a strict requirement.
- be familiar with the use of Mirosoft Office Applications
- be willing to work in Makati City
- Accounting, Brokerage and Financial background – an advantage but not required

Support Hours of the account are Monday – Friday, 8PM – 8AM.

Customer Service Representative

Nov 22, 2011 Author: admin | Filed under: Sykes Philippines

Successful candidates will provide customer service for a Canadian mobile telecommunications company.

To qualify for this position, you must have the following:

- College/Vocational Diploma or Short Course Certificate in any field
- Good English communication skills
- Good customer service orientation
- At least 1 year of working experience in the related field (Preferred)

We offer above-industry overall compensation package to those who will qualify. This includes:

(1) 10% night differential and night shift allowances
(2) paid leaves
(3) medical and dental coverage for you and qualified dependents
(4) group life insurance coverage
(5) career growth based on your performance

Customer Service Representative

Nov 22, 2011 Author: admin | Filed under: Sykes Philippines

Successful candidates will provide customer service for a day shift account based in Marikina City.

To qualify for this position, you must have the following

- A Vocational Diploma / Short Course Certificate (2-year course) or Bachelor’s/College Degree in any field
- Good English communication and conversational skills with strong customer service orientation
- At least 6 months to 1 year of working experience in the related field
- Perky, bubbly, conversational and spontaneous personality
Willingness to work in Marikina City on day shift

We offer above-industry overall compensation package to those who will qualify. This includes:

(1) 10% night differential and night shift allowances
(2) paid leaves
(3) medical and dental coverage for you and qualified dependents
(4) group life insurance coverage
(5) career growth based on your performance

Credit Card Sales and Activation account

Oct 2, 2011 Author: ninja | Filed under: Sykes Philippines

Job Description

One of our employees just did

Join SYKES Credit Card Sales and Activation account and get a chance to upgrade your monthly income through sales incentives*

Minimum Requirements:
At least 2nd year level in college
Good English communication skills
Willing to do upselling (sales experience is a PLUS)
Willing to work in Makati on a night shift

Visit our Makati office for your application:

34F Burgundy Corporate Tower, Sen. Gil Puyat Avenue (Buendia), Makati
Mondays – Fridays 8am – 8pm
Saturdays 10am – 7pm

Please bring 2 copies of your resume, a valid ID and SSS# (if applicable)

For inquiries, please call 6368591 to 91 or email jobs.ph@sykes.com

*Terms and Conditions apply

 

Technical Support Representative

Sep 29, 2011 Author: admin | Filed under: Sykes Philippines

Successful candidates will provide professional and efficient technical and customer support for a leading internet brand.

- At least two (2) years of college education or a graduate of a vocational course
- Understanding of basic PC troubleshooting and knowledge on various operating systems
- Familiarity in web surfing and use of instant messengers
- Working knowledge of MS Word / Excel
- Previous customer service / technical support experience is an advantage but not required
- Good English communication skills
- Must be willing to work on shifting schedules and be assigned in Gilmore, Quezon City

Customer Service Representative

Sep 5, 2011 Author: admin | Filed under: Sykes Philippines

successful candidates will provide Collection Service for an American Financial Account

To qualify for this position, you must have the following:

- Bachelor’s/College Degree or at least 2 years in College
- At least 1 year of Collections Experience
- Good English Communication and Navigational Skills
- ability to multi-task

We offer above-industry overall compensation package to those who will qualify. This includes:

(1) 15% night differential and night shift allowances
(2) paid leaves
(3) medical and dental coverage for you and qualified dependents
(4) group life insurance coverage
(5) career growth based on your performance

Successful candidates will provide customer service for a day shift account based in Marikina City.

To qualify for this position, you must have the following

- A Vocational Diploma / Short Course Certificate (2-year course) or Bachelor’s/College Degree in any field
- Good English communication and conversational skills with strong customer service orientation
- At least 6 months to 1 year of working experience in the related field
- Perky, bubbly, conversational and spontaneous personality
- Willingness to work in Marikina City on day shift

Customer Service Representative for Collections

Sep 5, 2011 Author: admin | Filed under: Sykes Philippines

Successful candidates will provide Collections Service for an American Auto Loan Company

To qualify for this position, you must have the following:

- Bachelor’s/College Degree or at least 2 years in College
- At least 6 months Collections or Outbound Customer Service Experience
- Good English communication and navigational skills
- abilty to multi-task

We offer above-industry overall compensation package to those who will qualify. This includes:

(1) 15% night differential and night shift allowances
(2) paid leaves
(3) medical and dental coverage for you and qualified dependents
(4) group life insurance coverage
(5) career growth based on your performance

Successful candidate will provide instructions in using a blood analyzer for a clinical diagnostics that serves the transfusion medicine community and laboratories around the world.
Qualifications:
-Minimum of an Associate Degree in Medical Technology, Biological Science, Engineering or related discipline
-Minimum of 2 years experience in a Hospital Clinical Lab, Blood Center and/or related field
-Knowledgeable in navigating a computer
-Excellent customer service skills
-Good English communications skills
We offer above-industry overall compensation package to those who will qualify. This includes:
(1) paid vacation leaves and sick leaves
(2) meal and overtime allowances
(3) medical and dental coverage for you and qualified dependents
(4) group life insurance coverage
(5) career growth based on your performance
Plus a whole lot more cash and non-cash benefits

HR Recruitment Assistant

Aug 24, 2011 Author: ninja | Filed under: Sykes Philippines

The HR Recruitment Assistant will ensure that all applications for Sykes Manila are processed and will also be responsible in giving feedback to the applicants on the status of their application.

To qualify for this position, you must have the following:
• Must be a College graduate preferably BS/AB Psychology, Human Resource Management or its equivalent
• Effective English communication skills, both verbal and written
• Must possess the skill set corresponding the bucket assignment
• Willing to work on extended hours and sometimes, on weekends
Organized and possesses effective time management skills

Technical Support Representative for Laptops

Aug 24, 2011 Author: ninja | Filed under: Sykes Philippines

Successful candidates will provide professional and efficient technical and customer support to customers of a leading manufacturer of information technology products for the consumer and professional markets.

To qualify for this position, you must have the following:

- At least 2 years of college study. University degree preferred.
- Preferably with Minimum of 6 months call center experience
- Basics of Computers including Operating Systems, hardware and internet.
- A working knowledge of MS Word / Excel
- Good Communication Skills
- Willing to work in Ortigas

We offer above-industry overall compensation package to those who will qualify. This includes:
(1) paid vacation leaves and sick leaves
(2) meal and overtime allowances
(3) medical and dental coverage for you and qualified dependents
(4) group life insurance coverage
(5) career growth based on your performance
Plus a whole lot more cash and non-cash benefits!

Technical Support Representative for DSL

Aug 23, 2011 Author: ninja | Filed under: Sykes Philippines

Provides first line voice technical / customer service.
Accountable for timely and accurate response to clients technical issues and concerns.
Ensures quality and accuracy in all phone and ticket transactions.
Demonstrates a strong customer service orientation and takes responsibility for follow-up to insure customer needs and expectations are satisfied.

Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
Required language(s): English.
Fresh graduates/Entry level applicants are encouraged to apply.
50 Full-Time positions available.

Customer Service Representatives

Aug 23, 2011 Author: ninja | Filed under: Sykes Philippines

The CSRs for this account will handle customer service inquiries from mobile phone subscribers among others.

To qualify for this position, you must have the following:
-Graduate of any 4-year course (preferred but not required)
-Background in Mobile Phone Technology (preferred)
-Excellent Communication Skills
-Expertise in Customer Service
-Good Upselling Skills

We offer above-industry overall compensation package to those who will qualify. This includes:
(1) 15% night differential and night shift allowances
(2) paid vacation leaves and sick leaves
(3) meal and overtime allowances
(4) medical and dental coverage for you and qualified dependents
(5) group life insurance coverage
(6) career growth based on your performance
Plus a whole lot more cash and non-cash benefits!

Branding Specialist

Aug 23, 2011 Author: ninja | Filed under: Sykes Philippines

Responsibilities:

Works together with the Branding & Communications Associates in formulating, developing and translating events and marketing objectives into creative designs, visual concepts, and implementation plans specific to events or below the line activities
Major company events such as Summer Picnic, Year-end Party, Sports Fest, nniversary, Managers’ Forum, Sykes Idol, Customer Service Week, Halloween, Merchandising and other company-wide/center events and external events like Philanthropy programs
Coordinates closely with the Branding and Communications Senior Manager, other managers from other departments and, in some cases, third party alliances to execute plan (consultancy basis for various projects from different depts.)
Gives art direction on all collateral development from print advertising, event collaterals to other point of sales materials and present it to the team for inputs and consensual approval
Collaborates with Sourcing & Recruitment Teams in creatively conceptualizing, enhancing and designing market collaterals for appropriate branding of the Company and promotion of sourcing and recruiting initiatives
Collaborates with other departments in the company as deemed necessary on creative conceptualization of projects
Assists in the evaluation of the capability of the event suppliers (creative and logistics especially technical aspect) in mounting events and gives expert recommendation/s on the choice of vendor/s or supplier/s for the company to work with
Works with the Communication Specialist on creative designs and lay out of annual plan for internal and external communication channels: Internet and intranet, Press release, Print advertisement, outdoor advertisement, posters, brochures, flyers, postcards and other branding collaterals, TV exposure and pitches, Radio plugs or Announcements on Board, E-mail announcements, Audio visual and PowerPoint presentations
Presents and sells creative concepts to the Branding & Communications team and internal clients
Conducts branding exercise with internal clients
Performs other duties and ad hoc tasks assigned
Requirements:

With minimum 3-4 years experience gained through advertising, creative marketing, graphic design, audio-visual & multi-media presentations, scriptwriting, radio & television programming and production, events directing and/or public relations preferably in fast moving consumer goods or service industry
BS/BA in Marketing, Advertising, Integrated Marketing & Communications, Fine Arts Communication Arts or any Liberal Arts courses or equivalent from an accredited college or university
Excellent communication skills
Highly creative and strongly driven by “out-of the-box” thinking
Experienced in dealing with 3rd party event vendor/supplier/s
High organizational, planning and delegating skills
Proven analytical and creative thinking abilities
Excellent communication skills both written and verbal
Copywriting experience is an advantage
Ability to understand concepts and creatively translates them to images & powerful words
Ability to analyze issues and to suggest solutions to problems and to devise new approaches
Ability to organize time and work so as to manage priorities effectively and meet deadlines
Ability to make effective and efficient use of available resources

The Client is a global company offering various financial services to customers around the world, such as credit cards and loans. In Sykes, we provide service for the credit card end of their business.

The CSRs for this account handle inbound requests for, among others, card activation, balance transfers, reporting lost and stolen cards. They also process billing inquiries and payments.

To qualify for this position, applicants must:

- Have at least 2 years of college education from any field of study
- Have at least 1 year of customer service experience (an advantage)
- Have upselling experience (an advantage)
- Be able to fluently express himself or herself in English
- Know basic computer and internet navigation
- Be willing to work in Makati City
- Be willing to work on shifting schedules

We offer above-industry overall compensation package to those who will qualify. This includes:

(1) paid vacation leaves and sick leaves
(2) meal and overtime allowances
(3) medical and dental coverage for you and qualified dependents
(4) group life insurance coverage
(5) career growth based on your performance

Plus a whole lot more cash and non-cash benefits!

We are looking for CUSTOMER SERVICE REPRESENTATIVES for a Fortune 500 Financial company.

Successfule candidates will be providing support to customers of a leader in Life Insurance Services. The Client’s businesses offer a variety of products and services, including life insurance, annuities, retirement – related services, mutual funds, investment management, and real estate services.

To qualify for this position, you must have the following:

- At least 2 years of college education
- Excellent communication skills
- Knowledge in MS applications as well as the Internet
- Willingness to be assigned in Makati City

Customer Service Representative for Finance Makati

Aug 23, 2011 Author: admin | Filed under: Sykes Philippines

To qualify for this position, applicants must

- have completed at least 3 years of college education
- have excellent English skills
- have at least 6 months of call center experience – preferred but not a strict requirement.
- be familiar with the use of Mirosoft Office Applications
- be willing to work in Makati City
- Accounting, Brokerage and Financial background – an advantage but not required

Support Hours of the account are Monday – Friday, 8PM – 8AM.

We offer above-industry overall compensation package to those who will qualify. This includes:

(1) night differential and night shift allowances
(2) paid vacation leaves and sick leaves
(3) meal and overtime allowances
(4) medical and dental coverage for you and qualified dependents
(5) group life insurance coverage
(6) career growth based on your performance

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