Responsibilities:

Requirements:

• Must have finished at least two (2) years in college or possess a vocational/short course certificate.
• Excellent English communication skills.
• Good problem solving and decision making skills.
• Applicants should be Filipino citizens or hold relevant residence status.
• Fresh graduates/Entry level applicants are encouraged to apply.
• Full-Time positions available.

• Fill up an ARP Form in the site where you will apply.
• Submit your referrals over the phone by calling our Recruiting Hotline at (02) 580-6530

Responsibilities:

Requirements:

• Must have finished at least two (2) years in college or possess a vocational/short course certificate.
• Sales experience is preferred but not required.
• Excellent English communication skills.
• Good problem solving and decision making skills.
• Applicants should be Filipino citizens or hold relevant residence status.
• Fresh graduates/Entry level applicants are encouraged to apply.
• Full-Time positions available.

“Do you want to improve your communication & technical skills? Stream Global Services can provide supplemental Language training and Technical pre-employment training!”

APPLY NOW AND GET A CHANCE TO WIN P3,000 worth of GIFT CERTIFICATES!

With the Applicant Referral Program, you get the chance to refer your friends and relatives to Stream. You’ll also be getting P3000 worth of gift certificates for EACH referral that successfully gets hired, whether or not you pass the recruiting process. All you need to do is to write down their names and valid contact numbers then refer them through the following:

• Fill up an ARP Form in the site where you will apply.
• Submit your referrals over the phone by calling our Recruiting Hotline at (02) 580-6530

Responsibilities:

Requirements:

• Candidate must possess Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
• At least 1 year(s) of working experience in a call center or any related field.
• Excellent English communication skills.
• Good problem solving and decision making skills.
• Applicants should be Filipino citizens or hold relevant residence status.
• Full-Time positions available.

“Do you want to improve your communication & technical skills? Stream Global Services can provide supplemental Language training and Technical pre-employment training!”

APPLY NOW AND GET A CHANCE TO WIN P3,000 worth of GIFT CERTIFICATES!

• Fill up an ARP Form in the site where you will apply.
• Submit your referrals over the phone by calling our Recruiting Hotline at (02) 580.6530

Responsibilities:
You are responsible for the daily one-on-one supervision and management of all Support Professionals on assigned team. You will ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) obligations of our clients through the management of operational activity of the team. Under the direction of the Service Delivery Manager, you implement systems and processes to achieve client-specified metrics while providing development opportunities to our Support Professionals.

Requirements:
• Candidate must possess a Bachelor’s/College Degree in any field.
• Candidate must have at least 1 year of experience as a Team Leader in a Sales account.
• Candidate must possess ability to motivate, mentor and develop a team.
• Candidate must be proficient in MS Office.
• Candidate must possess above average problem solving and decision making skills.
• Candidate must possess excellent oral and written communications skills.
• Candidate must be willing to work on rotating shifts, including weekends and holidays.

Responsibilities:
As a Customer Service Professional, you will be responsible for handling customer inbound calls ensuring issue resolution and customer satisfaction. You will be mainly focused on handling billing concerns, refunds, and activation requests. You will also be expected do up selling for the client.

Requirements:
Must have finished at least two (2) years in college or possess a vocational/short course certificate.
Excellent English communication skills.
Good problem solving and decision making skills.
Applicants should be Filipino citizens or hold relevant residence status.
Fresh graduates/Entry level applicants are encouraged to apply.
Full-Time positions available.

Responsibilities:
As a Customer Service Professional, you will be responsible for handling customer inbound calls ensuring issue resolution and customer satisfaction. You will be mainly focused on handling billing concerns, refunds, and activation requests. You will also be expected do up selling for the client.

Requirements:
Must have finished at least two (2) years in college or possess a vocational/short course certificate.
Excellent English communication skills.
Good problem solving and decision making skills.
Applicants should be Filipino citizens or hold relevant residence status.
Fresh graduates/Entry level applicants are encouraged to apply.
Full-Time positions available.

Responsibilities:
As a Customer Service Professional, you will be responsible for handling customer inbound calls ensuring issue resolution and customer satisfaction. You will be mainly focused on handling billing concerns, refunds, and activation requests. You will also be expected do up selling for the client.

Requirements:
Must have finished at least two (2) years in college or possess a vocational/short course certificate.
Excellent English communication skills.
Good problem solving and decision making skills.
Applicants should be Filipino citizens or hold relevant residence status.
Fresh graduates/Entry level applicants are encouraged to apply.
Full-Time positions available.
“Do you want to improve your communication & technical skills? Stream Global Services can provide supplemental Language training and Technical pre-employment training!”

APPLY NOW AND GET A CHANCE TO WIN P3,000 worth of GIFT CERTIFICATES!
With the Applicant Referral Program, you get the chance to refer your friends and relatives to Stream. You’ll also be getting P3000 worth of gift certificates for EACH referral that successfully gets hired, whether or not you pass the recruiting process. All you need to do is to write down their names and valid contact numbers then refer them through the following:
Fill up an ARP Form in the site where you will apply.
Submit your referrals over the phone by calling our Recruiting Hotline at (02) 580-6530

Responsibilities:
As a Customer Service Professional, you will be responsible for handling customer inbound calls ensuring issue resolution and customer satisfaction. You will be mainly focused on handling billing concerns, refunds, and activation requests. You will also be expected do up selling for the client.

Requirements:
Must have finished at least two (2) years in college or possess a vocational/short course certificate.
Excellent English communication skills.
Good problem solving and decision making skills.
Applicants should be Filipino citizens or hold relevant residence status.
Fresh graduates/Entry level applicants are encouraged to apply.
Full-Time positions available.
“Do you want to improve your communication & technical skills? Stream Global Services can provide supplemental Language training and Technical pre-employment training!”

APPLY NOW AND GET A CHANCE TO WIN P3,000 worth of GIFT CERTIFICATES!
With the Applicant Referral Program, you get the chance to refer your friends and relatives to Stream. You’ll also be getting P3000 worth of gift certificates for EACH referral that successfully gets hired, whether or not you pass the recruiting process. All you need to do is to write down their names and valid contact numbers then refer them through the following:
Fill up an ARP Form in the site where you will apply.
Submit your referrals over the phone by calling our Recruiting Hotline at (02) 580-6530

Responsibilities:
• Learning & Development

You will be responsible for the Enterprise-wide L&D functions for Large & Strategic Clients, as well as for managing the Client Relationship & Communication for the accounts. You will plan & enable delivery to client Headcount Demands across regions; including New Hire, Enhancement, Recursive training etc. You will establish and execute strategic and tactical activities for the clients; responsible for analysis & post training assessments. You will be responsible for delivery of all client and internal demands; responsible for achieving & reporting kpis, financials goals, training and other needs/demands of internal & external clients

• Quality Program

You will be responsible for managing the quality program for assigned client across all sites that support that client, delivering both the internal and external Quality and Customer Satisfaction key performance indicators. You will also be responsible for the tactical execution of the quality program under the direction of the VP of Quality. You will be working directly with the client and various internal departments across the assigned sites, including the Quality and Operations Managers, to ensure the delivery of exceptional, enterprise specific quality support and services to the client.

Requirements:
• Candidate must possess a Bachelor’s/College Degree in any field with at least 3 years of working experience in the related field.
• Candidate must have strong Communication and Project Management skills; good presentation skills.
• Candidate must have strong analytical & assessment skills; ability to interpret large amounts of data and information to create and execute workable solutions.
• Candidate must have strong planning & organization skills; ability to think ahead & conceptualize and plan for events;
• Candidate must have understanding of Adult Learning; exposure to Leadership & Development.
• Candidate must have strong computer skills.
• Candidate must have the ability to make decisions, use judgment & intuition to function in a matrix-ed & dynamic environment. Should be able to handle load & deadline related pressures.
• Candidate must have the ability to be flexible and quickly adapt to changing business needs and processes.
• Candidate must have skill in providing an exceptional customer experience, internally and externally with clients.
• Candidate must have skill in verbal and written communication to analyze, interpret and address customer needs and requirements.
• Candidate must have knowledge of contact services industry and best practices.
• Candidate must have the ability to deploy processes according to SES standards.
• Candidate must have the ability to lead root cause analysis.
• Candidate must demonstrate ability to create and execute various elements of an action plan to drive quality performance improvement.
• Candidate must be willing to travel and work in a flexible schedule.

Responsibilities:
As a Customer Service Professional, you will be responsible for handling customer inbound calls ensuring issue resolution and customer satisfaction. You will be mainly focused on handling billing concerns, refunds, and activation requests. You will also be expected do up selling for the client.

Requirements:
Must have finished at least two (2) years in college or possess a vocational/short course certificate.\
Sales experience is preferred but not required.
Excellent English communication skills.
Good problem solving and decision making skills.
Applicants should be Filipino citizens or hold relevant residence status.
Fresh graduates/Entry level applicants are encouraged to apply.
Full-Time positions available.
“Do you want to improve your communication & technical skills? Stream Global Services can provide supplemental Language training and Technical pre-employment training!”

APPLY NOW AND GET A CHANCE TO WIN P3,000 worth of GIFT CERTIFICATES!

With the Applicant Referral Program, you get the chance to refer your friends and relatives to Stream. You’ll also be getting P3000 worth of gift certificates for EACH referral that successfully gets hired, whether or not you pass the recruiting process. All you need to do is to write down their names and valid contact numbers then refer them through the following:

Fill up an ARP Form in the site where you will apply.
Submit your referrals over the phone by calling our Recruiting Hotline at (02) 580-6530

Responsibilities:

• As a customer service professional, you’ll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you’ll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.
• As a sales professional, you’ll be assisting people from different countries, providing advice on products and helping customers select the right service plans. It can be challenging work, but you’ll be rewarded with commissions as you help our clients meet their sales goals. Inbound sales representatives answer calls from customers who are seeking product information, while outbound sales representative call customers to offer specials and upgrades. Most of the sales programs are easy to learn, so you can begin earning commissions quickly. You must be able to handle calls and navigate the computer, while providing superb service.

Requirements:

• At least 2nd year college or completed a 2nd year -course.
• Amenable to upselling or sales.
• Amenble to being assinged in SM North Edsa.
• Must have sales or marketing experiences whether call center experience or non-call center experience e.g. family business, dealership, networking, promidizing, online retail, etc.

Get HIRED on the SPOT!

Jump start your Career! Be a Customer Service Professional @ Stream Global Services.

WALK IN to our site and experience our ONE DAY HIRING process!

LIBIS RECRUITMENT OFFICE: 2/F Cyber Mall Building, Eastwood City

* Terms and Conditions apply

Responsibilities:
As a customer service agent, you’ll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you’ll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.

~ Contractual Customer Service Professionals will be on a 1 MONTH contract.

Requirements:

Must have finished at least two (2) years in college or possess a vocational/short course certificate.
Excellent English communication skills.
Applicants should be Filipino citizens or hold relevant residence status.
Willing to be assigned in our Libis site.
Willing to work under contract only.
Fresh graduates/Entry level applicants, waiting for the board exams/review/results, plans of going back to school, plans of going abroad, just waiting for their graduation but would want to have a different career, nursing grads are encouraged to apply.

For more information, visit our career website: www.stream.careers.com

Responsibilities:

* As a technical support professional, you’ll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware and Internet Service Provider (ISP) connections. You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.

Requirements:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to be assigned in our Clark Pampanga site.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
* Endorse candidates who are technically inclined with tech background
* Preferably with call center experience

Stream International Global Services Philippines, Inc.
Recruiting Hotline: (02) 580.6530
For more information, visit our career website: careers.stream.com

Requirements:

Should be an IT related course grad
Must have finished at least two (2) years in college or possess a vocational/short course certificate.
If undergrad, should have at least 6 mos tech experience, not necessarily in a call center (preferred though)
Excellent English communication skills.
Applicants should be Filipino citizens or hold relevant residence status.
Willing to be assigned in our Libis site.
Fresh graduates/Entry level applicants are encouraged to apply.
Full-Time positions available.

Stream International Global Services Philippines, Inc.

Company Address: 2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000

Responsibilities:

* Design, program, test, and implement complex business systems using Hyperion Technologies (Planning, Financial Management, Essbase).
* Responsible for assisting in the administration and support of the Hyperion System 9 environment including security, responsibilities, capacity planning, performance management, system upgrades and patch management in collaboration with the DBA team.
* Design, program, test and implement custom interfaces used for system integration between internal and external systems.
* Prepare deployment and post-deployment plans to support the conversion and implementation of the solution.
* Work with internal customers to develop and enhance tools and business applications.
* Identify and correct production processing errors related to assigned programs and work independently in general support of production systems.
* Participate in all phases of development starting with a conceptual model through functional and detailed design to implementation, debugging and deployment of the software solution.
* Participate in the definition of application architecture.
* Create functional and design specifications from user requirements.
* Follow functional and design specifications to ensure that all components of the technical architecture are properly integrated and implemented.
* Help provide user documentation which identifies implemented features, method of installing and accessing changes.
* Provide system documentation, which identifies where changes have been implemented, and how to implement new features into a production environment. Provide operations monitoring documentation and troubleshooting steps.
* Develop project plans for assigned projects.

Requirements:

* Candidate must possess at least a Bachelor’s degree in Information Technology with a minimum of 2 to 3 years business applications development experience.
* Familiar with both Windows and Linux based operating systems.
* Minimum one-year experience with Hyperion Essbase.
* Minimum one-year experience with Hyperion Planning or Financial Management.
* Two to four years of experience in implementing and/or supporting Financial Reporting systems. Particularly helpful is experience with Hyperion Applications, General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, and Purchasing systems.
* Knowledge in underlying Hyperion Planning System 9 architecture including data elements, tables, and views as basis for troubleshooting, data conversion and reporting.
* Knowledge of optimizing Hyperion Essbase Application Databases.
* Experience opening, managing, and resolving Oracle Service Requests (SRs) with Oracle Support.
* Knowledge of reporting tools such as Oracle Discoverer, Noetix Views, Business Objects helpful.
* Experience with Oracle Applications is helpful.
* Experience with Oracle Data Integrator(ODI) is desired.
* Experience designing and developing custom interfaces for system integration to Hyperion Essbase.
* Skill in providing an exceptional customer experience.
* Skill in verbal and written communication to analyze, interpret and address customer needs.
* Knowledge of contact services industry and best practices.
* Knowledge of software development methodology or structured system development life cycle.
* Ability to work with minimal guidance or supervision in a time critical environment.
* Ability to be flexible and quickly adapt to changing business needs and processes.
* Ability to work under pressure with tight deadlines.
* Excellent oral and written communication skills.

Stream Global Services

SHAW
Upper G/F
Worldwide Corporate Center,
Shaw Blvd., Mandaluyong

For more information, call us at 580-6530 or visit our career website: www.stream.careers.com

Responsibilities:

* Work with business segments, Operations and Client Business Management to evaluate all aspects of forecasting, staffing and capacity planning. Define short and long-term call volume and staffing projections across multiple sites for all major and minor accounts within designated Business Unit based on customer requirements and historical trends. Evaluate RFPs and provide staffing requirements for all new and existing business pricing. Document processes.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Mathematics or equivalent.
* Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent. Job role in Others or equivalent.
* Good working knowledge of Excel. Working knowledge of other Microsoft Office Applications.
* Knowledge of call center metrics and forecasting techniques.
* Good analytical skills and knowledge of contact services industry and best practices.
* Working knowledge of contact center workforce management software (eWfm, Pipkins)
* Excellent written and oral communications skills
* Skill in verbal and written communication to analyze, interpret and address customer needs.
* Ability to work in a collaborative environment across multiple sites globally.
* Ability to work with minimal guidance or supervision in a time critical environment.
* Ability to be flexible and quickly adapt to changing business needs and processes.

Stream Global Services

SHAW
Upper G/F
Worldwide Corporate Center,
Shaw Blvd., Mandaluyong

For more information, call us at 580-6530 or visit our career website: www.stream.careers.com

Responsibilities:

* Responsible for the daily one-on-one supervision and management of all Support Professionals on assigned team.
* Ensures service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) obligations of our clients through the management of operational activity of the team.
* Under the direction of the Service Delivery Manager, the Team Manager implements systems and processes to achieve client-specified metrics while providing development opportunities to our Support Professionals.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* At least one year of experience as a Team Leader in a technical support account
* Possesses ability to motivate, mentor and develop a team.
* Must be proficient in MS Office
* Possesses above average problem solving and decision making skills
* Possesses excellent oral and written communications skills
* Must be willing to work on rotating shifts, including weekends and holidays

Stream Global Services

SHAW
Upper G/F
Worldwide Corporate Center,
Shaw Blvd., Mandaluyong

For more information, call us at 580-6530 or visit our career website: www.stream.careers.com

Responsibilities:

• Responsible for the daily one-on-one supervision and management of all Support Professionals on assigned team.
• Ensures service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) obligations of our clients through the management of operational activity of the team.
• Under the direction of the Service Delivery Manager, the Team Manager implements systems and processes to achieve client-specified metrics while providing development opportunities to our Support Professionals.

Requirements:

• Candidate must possess at least a Bachelor’s/College Degree in any field.
• At least one year of experience as a Team Leader in a technical support account
• Possesses ability to motivate, mentor and develop a team.
• Must be proficient in MS Office
• Possesses above average problem solving and decision making skills
• Possesses excellent oral and written communications skills
• Must be willing to work on rotating shifts, including weekends and holidays

Stream Global Services

SHAW
Upper G/F
Worldwide Corporate Center,
Shaw Blvd., Mandaluyong

For more information, call us at 580-6530 or visit our career website: www.stream.careers.com

Responsibilities:

Requirements:

• Should be an IT related course grad
• If not ,should have at least 6mos tech ex in a Call Center (preffered though)
• Should pass the IT exams & Client Valida
• Amenable to being assigned in Shaw

Stream International Global Services Philippines, Inc.

Company Address: 2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000

Responsibilities:

Requirements:

• Should be an IT related course grad
• If not ,should have at least 6mos tech ex in a Call Center (preffered though)
• Should pass the IT exams & Client Valida
• Amenable to being assigned in Shaw

For more information, visit our career website: www.stream.careers.com

Stream International Global Services Philippines, Inc.
Company Address: 2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000