Looking for a Call Center job in the Philippines?
Responsibilities:
As a customer service professional, you’ll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you’ll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service professional you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.
Requirements:
Must have finished at least two (2) years in college or prossess a vocational / short course certificate
With excellent command in English language, both oral and written
Fresh graduates/Entry level applicants are encouraged to apply
Full-Time positions available
Responsibilities:
Now hiring Inbound Sales Professionals to start on the week of September 26, 2011 (Contractual – 5 months):
As a customer sales professional, you’ll be assisting people from different countries, providing advice on products and helping customers select the right service plans. It can be challenging work, but you’ll be rewarded with commissions as you help our clients meet their sales goals. Inbound sales representatives answer calls from customers who are seeking product information, while outbound sales representative call customers to offer specials and upgrades. Most of the sales programs are easy to learn, so you can begin earning commissions quickly. You must be able to handle calls and navigate the computer, while providing superb service.
Work with a stable account; biggest account in the Philippines
Free international & domestic trips for top performers!
Earn as much as P30,000 per month! (basic + incentives)
Requirements:
Must have finished at least two (2) years in college or prossess a vocational / short course certificate
Sales experience from any industry is a plus.
With excellent command in English language, both oral and written
Fresh graduates/Entry level applicants are encouraged to apply
Full-Time positions available
Responsibilities:
Now hiring Inbound Sales Professionals to start on the week of September 26, 2011 (Contractual – 5 months):
As a customer sales professional, you’ll be assisting people from different countries, providing advice on products and helping customers select the right service plans. It can be challenging work, but you’ll be rewarded with commissions as you help our clients meet their sales goals. Inbound sales representatives answer calls from customers who are seeking product information, while outbound sales representative call customers to offer specials and upgrades. Most of the sales programs are easy to learn, so you can begin earning commissions quickly. You must be able to handle calls and navigate the computer, while providing superb service.
Work with a stable account; biggest account in the Philippines
Free international & domestic trips for top performers!
Earn as much as P30,000 per month! (basic + incentives)
Requirements:
Must have finished at least two (2) years in college or prossess a vocational / short course certificate
Sales experience from any industry is a plus.
With excellent command in English language, both oral and written
Fresh graduates/Entry level applicants are encouraged to apply
Full-Time positions available
Responsibilities:
You are responsible for the daily one-on-one supervision and management of all Support Professionals on assigned team. You will ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) obligations of our clients through the management of operational activity of the team. Under the direction of the Service Delivery Manager, you implement systems and processes to achieve client-specified metrics while providing development opportunities to our Support Professionals.
Requirements:
• Candidate must possess a Bachelor’s/College Degree in any field.
• Candidate must have at least 1 year of experience as a Team Leader in a Technical account.
• Candidate must possess ability to motivate, mentor and develop a team.
• Candidate must be proficient in MS Office.
• Candidate must possess above average problem solving and decision making skills.
• Candidate must possess excellent oral and written communications skills.
• Candidate must be willing to work on rotating shifts, including weekends and holidays.
Responsibilities:
Urgent hiring for Experienced Call Center Agents for a leading provider of business & financial management solutions.
Earn up to P22,000 per month plus up to P15,000 in commissions!
Acquire career development with technical & sales training.
Start on the week of Sept. 5 and receive a Php20,000 JOINING BONUS!*
*Terms and conditions apply
Requirements:
Must have finished at least two (2) years in college or possess a vocational/short course certificate.
Candidates with Accounting background (ie. Business, Marketing, Finance graduates or experience in a financial account) or experience in handling a Financial Account is a plus.
At least six (6) months call center experience is required.
Good English communication skills.
Applicants should be Filipino citizens or hold relevant residence status.
Applicants must be willing to be assigned at our Shaw (Mandaluyong City) site.
Responsibilities:
As a sales professional, you’ll be assisting people from different countries, providing advice on products and helping customers select the right service plans. It can be challenging work, but you’ll be rewarded with commissions as you help our clients meet their sales goals. Inbound sales representatives answer calls from customers who are seeking product information, while outbound sales representative call customers to offer specials and upgrades. Most of the sales programs are easy to learn, so you can begin earning commissions quickly. You must be able to handle calls and navigate the computer, while providing superb service.
No cap for commission plans – earn as much as 20,000 in one sitting!
Plus international and domestic trips as incentives all year ’round!
Requirements:
Must have finished at least two (2) years in college or prossess a vocational / short course certificate
With excellent command in English language, both oral and written
Sales experience from any industry is prefererd but not requried.
Fresh graduates/Entry level applicants are encouraged to apply
Applicants must be willing to be assigned at our Libis, Makati, or Shaw sites.
Full-Time positions available
Responsibilities:
Urgent hiring for Experienced Call Center Agents for a leading provider of business & financial management solutions.
Earn up to P22,000 per month plus up to P15,000 in commissions!
Acquire career development with technical & sales training.
Start on the week of Sept. 5 and receive a Php20,000 JOINING BONUS!*
*Terms and conditions apply
Requirements:
Must have finished at least two (2) years in college or possess a vocational/short course certificate.
Candidates with Accounting background (ie. Business, Marketing, Finance graduates or experience in a financial account) or experience in handling a Financial Account is a plus.
At least six (6) months call center experience is required.
Good English communication skills.
Applicants should be Filipino citizens or hold relevant residence status.
Applicants must be willing to be assigned at our Shaw (Mandaluyong City) site.
Responsibilities:
As a customer service professional you’ll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you’ll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service professional you must be able to handle large
Requirements:
Must have finished at least two (2) years in college or possess a vocational/short course certificate.
Sales experience from any industry is a plus.
Excellent English communication skills.
Good problem solving and decision making skills.
Applicants should be Filipino citizens or hold relevant residence status.
Fresh graduates/Entry level applicants are encouraged to apply.
Full-Time positions available.
Responsibilities:
As an experienced call center agent (level 2), you will be responsible for providing problem resolution for incoming service inquiries which are basic or routine. May answer inquiries, solve problems, and perform limited troubleshooting using provided scripting and published materials.
Earn up to P22,000 per month as an experienced call center agent in Stream Makati!
Requirements:
At least six (6) months call center experience is required.
Must have finished at least two (2) years in college or possess a vocational/short course certificate.
With IT inclination; familiar with Internet connection, Windows 98 and various Operating Systems and Hardware troubleshooting.
Experience or background in cloud computing is an advantage.
Excellent English communication skills.
Good problem solving and decision making skills.
Applicants should be Filipino citizens or hold relevant residence status.
Full-Time positions available.
Responsibilities:
Maintain operational proficiencies of an account(s) by managing the delivery of support services and operational requirements of the customer as outlined in assigned contract. Ensure customer contractual KPI’s are achieved while providing the Team Managers and staff with operational support. Maintain the business profitability to the gross margin level.
Manage the staffing needs through recruitment activities with HR. Plan and manage the development of the staff’s skill sets to ensure team skill readiness for service delivery. Provide leadership for our Team Managers to guide them in managing the daily operations. Act as a resource for clarification of company policies; ensure consistency within the team through coaching and mentoring, one-on-ones, and performance reviews. Implement and follow through with necessary disciplinary actions.
Requirements:
• Candidate must possess a Bachelor’s/College Degree in any field.
• Candidate must have at least 7 years of management experience in a customer service, sales, or technical service environment.
• Candidate must have skill in verbal and written communication to analyze, interpret and address customer needs.
• Candidate must have knowledge of contact services industry.
• Candidate must be able to manage multiple projects and tasks effectively.
• Candidate must have excellent problem solving experience and decision making abilities.
• Candidate must have the ability to interact effectively with all levels of management and customers.
• Candidate must have the ability to work with minimal guidance or supervision in a time critical environment.
• Candidate must have the ability to be flexible and quickly adapt to changing business needs and processes.
• Candidate must have the ability to motivate and mentor team, presenting new opportunities and challenges for additional development to achieve desired results.
• Candidate must have effective management skills that demonstrate the ability to balance business goals and results with staff developmental needs. Specific examples of staff development through skill development programs a plus.
Responsibilities:
You are responsible for the daily one-on-one supervision and management of all Support Professionals on assigned team. You will ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) obligations of our clients through the management of operational activity of the team. Under the direction of the Service Delivery Manager, you implement systems and processes to achieve client-specified metrics while providing development opportunities to our Support Professionals.
Requirements:
• Candidate must possess a Bachelor’s/College Degree in any field.
• Candidate must have at least 1 year of experience as a Team Leader in a Technical / Care / Sales account.
• Candidate must possess ability to motivate, mentor and develop a team.
• Candidate must be proficient in MS Office.
• Candidate must possess above average problem solving and decision making skills.
• Candidate must possess excellent oral and written communications skills.
• Candidate must be willing to work on rotating shifts, including weekends and holidays.
Responsibilities:
You are responsible for the daily one-on-one supervision and management of all Support Professionals on assigned team. You will ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) obligations of our clients through the management of operational activity of the team. Under the direction of the Service Delivery Manager, you implement systems and processes to achieve client-specified metrics while providing development opportunities to our Support Professionals.
Requirements:
• Candidate must possess a Bachelor’s/College Degree in any field.
• Candidate must have at least 1 year of experience as a Team Leader in a Technical account.
• Candidate must possess ability to motivate, mentor and develop a team.
• Candidate must be proficient in MS Office.
• Candidate must possess above average problem solving and decision making skills.
• Candidate must possess excellent oral and written communications skills.
• Candidate must be willing to work on rotating shifts, including weekends and holidays.
Responsibilities:
Urgent hiring for Experienced Call Center Agents for a leading provider of business & financial management solutions.
Earn up to P22,000 per month plus up to P15,000 in commissions!
Acquire career development with technical & sales training.
Requirements:
Must have finished at least two (2) years in college or possess a vocational/short course certificate.
Candidates with Accounting background (ie. Business, Marketing, Finance graduates or experience in a financial account) or experience in handling a Financial Account is a plus.
At least six (6) months call center experience is required.
Good English communication skills.
Applicants should be Filipino citizens or hold relevant residence status.
Responsibilities:
As a customer service professional, you’ll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you’ll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service professional, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.
Requirements:
Must have finished at least two (2) years in college or prossess a vocational / short course certificate
With excellent command in English language, both oral and written
Fresh graduates/Entry level applicants are encouraged to apply
Willing to be assigned at our Eastwood (Libis), North Edsa, or Shaw sites
Full-Time positions available
Responsibilities:
As a technical support professional (email & chat support), you’ll provide support for our client using various mediums – including chat, e-mail, blogs and forums/community. Depending on your specific skill set, you may perform tasks which include (but are not limited to) answering users’ product/service related questions, managing forums’ traffic and ensure an abuse free environment, flagging threads as questions or general discussions by adding tags, blocking or banning certain users with SPAM like activities or abusive content/posts, Create/Reply/Delete threads/posts, rating replies, assigning/locking threads.
Requirements:
Responsibilities:
Requirements:
Responsibilities:
• Lead team members, foster their professional development and growth, and promote teamwork and cooperation.
• Understand assigned business unit’s objective and develop and manage human resources budget to support this objective.
• Identify and recommend appropriate policies and practices that also support business unit objectives.
• Manage and perform all human resource functions associated with acquiring or opening issues.
• Act as a consultant for managers on employee issues including compensation and performance issues.
• Manage and resolve all employee issues associated with other human resources disciplines including compensation, benefits, and training and development by leveraging other department members when needed.
• Manage the planning, development, implementation, administration, and budgeting of the human resource function within a business unit.
• Develop a partnership with the business unit and understand what the objectives are and make recommendations, identify solutions regarding human resources policies and practices to support the business unit.
• Advise company management in personnel policy and program matters, making or recommending appropriate decisions.
• Establish, administer, and coordinate organization-sponsored employee services and activities in order to enhance the employee relation’s climate.
• Perform any essential training and/or work with the site-training specialist to conduct training programs on a regular basis.
Requirements:
Responsibilities:
As a Customer Service Professional, you will be responsible for handling customer inbound calls ensuring issue resolution and customer satisfaction. You will be mainly focused on handling billing concerns, refunds, and activation requests. You will also be expected do up selling for the client.
Requirements:
Must have finished at least two (2) years in college or possess a vocational/short course certificate.
Excellent English communication skills.
Good problem solving and decision making skills.
Applicants should be Filipino citizens or hold relevant residence status.
Fresh graduates/Entry level applicants are encouraged to apply.
Full-Time positions available.
Responsibilities:
As a Customer Service Professional, you will be responsible for handling customer inbound calls ensuring issue resolution and customer satisfaction. You will be mainly focused on handling billing concerns, refunds, and activation requests. You will also be expected do up selling for the client.
Requirements:
Must have finished at least two (2) years in college or possess a vocational/short course certificate.
Excellent English communication skills.
Good problem solving and decision making skills.
Applicants should be Filipino citizens or hold relevant residence status.
Fresh graduates/Entry level applicants are encouraged to apply.
Full-Time positions available.
Responsibilities:
As a customer service professional,you’ll be part of a fun, fast-paced team helping our customers with questions and concerns relating to various products and services in the consumer electronics, telecommunications, computer, and media and entertainment industries. You’ll take mainly inbound calls and may also be required to connect with our customers using e-mail and chat. When dealing with each customer’s unique situation, our customer service support professionals are always polite and helpful and most importantly they show a genuine interest in serving our customers. If you have great interpersonal skills and enjoy connecting with others, then consider Stream as we strive to deliver a truly personal customer experience.
Requirements:
Must have finished at least two (2) years in college or prossess a vocational / short course certificate
With excellent command in English language, both oral and written
With basic/advanced computer skills
Amenable to working raveyard, rotating and shifting schedules
Must be willing to work in Muntinlupa City
Fresh graduates/Entry level applicants are encouraged to apply
Full-Time positions available