RESPONSIBILITIES:

REQUIREMENTS:

* Minimum of 2 years College/University education or graduate of any Technical or Vocational course.
* Sales/up-selling experience is preferred but not required.
* Experience with the Airline or Travel industry preferred but not required.
* Customer Service Skills.

Sr. Team Manager for Recruiting
(National Capital Reg)
Responsibilities:

* Lead team managers deliver weekly recruiting requirements.
* Oversee full utilization of recruiting tools and system and drives process compliance at the site level.
* Monitor weekly throughput and recruiting capacity of the site and communicate changes accordingly.
* Coordinate various strategies with the appropriate business units to manage potential issues that may affect yield rate.
* Coordinate with other business units for continuous process improvement efforts and assign projects and tasks accordingly.
* Mentor Team Managers and foster their professional development and growth, and promote teamwork and cooperation.
* Develop and employ recruiting strategies that allow for quick and appropriate candidate identification.
* Ensure adherence to all federal, state, and local regulations governing the employment process.
* Understand assigned business unit’s objective and develop and manage recruiting policies to support this objective.
* Prepare legally required and special reports relevant to the employment function.
* Represent the site on Client Visits, Business review and audit.
* Attend Staffing calls and coordinate recruiting capacity with the appropriate business groups and sign off on staffing requests based upon capacity, SLA and workable timelines.
* Prepare and analyze staffing proposal to support a new or additional staffing requests and negotiate for a doable SLA based on existing recruiting process, guidelines and client and program specific requirements.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* At least 3 years of working experience in the related field is required for this position.
* At least 6 months of experience as a Team Manager in the related field is required for this position
* Skill in providing an exceptional customer experience.
* Skill in verbal and written communication to analyze, interpret and address customer needs.
* Knowledge of contact services industry and best practices.
* Knowledge of PC applications.
* Knowledge of HR policies and procedures.
* Ability to interact effectively with all levels of management and customers.
* Ability to work with minimal guidance or supervision in a time critical environment.
* Ability to be flexible and quickly adapt to changing business needs and processes.
* Ability to motivate and mentor team, presenting new opportunities and challenges for additional development.

Stream Global Services

SHAW
Upper G/F
Worldwide Corporate Center,
Shaw Blvd., Mandaluyong

For more information, call us at 580-6530 or visit our career website: www.stream.careers.com

ADMIN ASSISTANT

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in Business Studies/Administration/Management, Human Resource Management, Commerce, Others or equivalent
* At least 1 year of doing administrative/clerical tasks or in the related field is required for this position
* Basic knowledge in MS Applications such as Excel, Office, Powerpoint, and Word
* Good Communication Skills
* 1 Full-Time position available
* Applicants should be Filipino citizens or hold relevant residence status

Stellar Global Solutions Phils
G/f Superstore Bldg., Time Square St. Araneta Center, Cubao Quezon City

IP Relay Operators

RESPONSIBILITIES:

* Provide communication assistance to North American-based speech- and hearing-impaired individuals via chat protocol.

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in any field
* Very good English communication skills (including pronunciation, intonation, vocabulary, grammar, spelling, and comprehension)
* Neutral/Close-to-neutral accent
* Sufficient exposure to various American accents (like through audio-visual media and direct/phone interaction with North Americans)
* Very good listening skills (as the job entails real-time transcription of conversations)
* A typing speed of at least 50 wpm with 98% accuracy (dictation typing)
* Willing to work in shifting schedules
* Willing to work in Cubao
* Willing to render overtime
* Required language(s): English.
* CALL CENTER EXPERIENCE IS PREFERRED BUT NOT REQUIRED.

Stellar Global Solutions Philippines
G/f Superstore Bldg., Time Square St. Araneta Center, Cubao Quezon City

Customer Service Representative (For a Directory Assistance Program)

RESPONSIBILITIES:

* Providing accurate business names, phone listings, and addresses to Australian Clients through Phone.

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Required skill(s): Excellent English Communication Skills, Typing Skills, Computer Skills.
* Required language(s): English.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 1 Full-Time positions available.

Stellar Global Solutions Phils
G/f Superstore Bldg., Time Square St. Araneta Center, Cubao Quezon City -.