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Archive for the ‘Startek International’ Category


Account Administrator (Project-based)
(National Capital Reg)

Responsibilities:
1. Tracks and maintains daily receipts. Prepares bank deposits for checks, analyzes daily bank statements and posts payment to the correct vendor in the accounting system and sets up records.

2. Establishes tables of accounts and assigns entries to proper accounts, Accounts Payable, Accounts Receivable (AP, AR).

3. Collects new customer information and matches invoices against purchase request orders and sets up files.

4. Reviews and inputs invoices and notifies management of aging invoice issues.

5. Coordinates payments and/or billings, purchase requests, credit memorandums and receipts.

6. Maintains accurate records and posts journal entries.

7. Monitors and prepare schedules to be used for the annual financial statement audit.

8. Maintains disbursement reports that categorize expenses.

9. Prepares, maintains and reconciles various general ledger items and large cash accounts.

10. Performs basic accounting functions.

11. Assist Accountant II with transactions.

12. Puts together spreadsheets and basic reports for analysis.

- Fluent in speaking and writing English.
- Basic knowledge of Generally Accepted Accounting Principles (GAAP).
- Strong organizational skills. Need to be able to prioritize in a fast paced environment, adjust to changing priorities, meet deadlines and work well under pressure.
- Ability to work with others in an international environment.
- Must be detail-oriented and accurately report information.
- Solid analytical and problem-solving skills including problem identification, analysis, action planning and execution.
- Must be able to establish and maintain effective working relationships.
- Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , any field.
* Required language(s): English
* At least 1 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Banking/Financial Services or equivalent.
* Full-Time positions available.
* Willing to work in Makati.

Company Name :
Startek International Limited
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
G/F SM Makati Cyberzone Bldg #69 Jupiter st., Brgy. Bel-Air Makati

Database Administrator II
(National Capital Reg)

Responsibilities:
1. Implementation and monitoring of database maintenance functions (back-up routines,database health check).

2. Ensures that all databases are properly documented.
3. Manage database security based on requirements.
4. Monitor system performance and make recommendations for system configuration adjustments in an effort to optimize performance of SQL programs and capacity of customer’s systems.
5. Creates databases/tables based on a provided design. Database design is the application or database designer’s responsibility.Collaborate with IT team members to determine best practices in creating applications.
6. Develops infrastructure for applications and reporting.
7. Collect and analyze system performance data for the SQL programs and estimate future capacity requirements using long-term historical data.
8. Manage the movement and location of all database files and objects within the SQL database. This includes managing the relocation of data files, transaction log files and system databases. The DBA will use reasonable efforts to notify customer in advance of all file relocations.
9. Monitor system performance and adjust system configurations in an effort to optimize performance of SQL programs and capacity of customer’s systems.
10. Provides mentorship and technical guidance to lower levels.
11. Facilitates data recovery from backup media in the event of a system failure.

• Must be fluent in English verbal and written communications.
• Knowledge of modern office procedures and methods including telephone communications, office systems and record keeping.
• Knowledge of modern business communication, including style and format of letters, memoranda, minutes and reports.
• Ability to interact positively, courteously and professionally with customers,employees and clients.
• Ability to adapt to changing priorities and meet deadlines.
• Knowledge of database construction and security principles and best practices.
• Solid knowledge of computer equipment and software applications.
• Expert knowledge of computer equipment and software applications

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , any field.
* Required language(s): English
* At least 1 year(s) of working experience in the related field is required for this position.
* Preferably Supervisor / 5 Yrs & Up Experienced Employees.
* Full-Time positions available.

Startek International Limited
G/F SM Makati Cyberzone Bldg #69 Jupiter st., Brgy. Bel-Air Makati -.

Database Administrator II
(National Capital Reg)

Responsibilities:
1. Implementation and monitoring of database maintenance functions (back-up routines,database health check).

2. Ensures that all databases are properly documented.
3. Manage database security based on requirements.
4. Monitor system performance and make recommendations for system configuration adjustments in an effort to optimize performance of SQL programs and capacity of customer’s systems.
5. Creates databases/tables based on a provided design. Database design is the application or database designer’s responsibility.Collaborate with IT team members to determine best practices in creating applications.
6. Develops infrastructure for applications and reporting.
7. Collect and analyze system performance data for the SQL programs and estimate future capacity requirements using long-term historical data.
8. Manage the movement and location of all database files and objects within the SQL database. This includes managing the relocation of data files, transaction log files and system databases. The DBA will use reasonable efforts to notify customer in advance of all file relocations.
9. Monitor system performance and adjust system configurations in an effort to optimize performance of SQL programs and capacity of customer’s systems.
10. Provides mentorship and technical guidance to lower levels.
11. Facilitates data recovery from backup media in the event of a system failure.

• Must be fluent in English verbal and written communications.
• Knowledge of modern office procedures and methods including telephone communications, office systems and record keeping.
• Knowledge of modern business communication, including style and format of letters, memoranda, minutes and reports.
• Ability to interact positively, courteously and professionally with customers,employees and clients.
• Ability to adapt to changing priorities and meet deadlines.
• Knowledge of database construction and security principles and best practices.
• Solid knowledge of computer equipment and software applications.
• Expert knowledge of computer equipment and software applications

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , any field.
* Required language(s): English
* At least 1 year(s) of working experience in the related field is required for this position.
* Preferably Supervisor / 5 Yrs & Up Experienced Employees.
* Full-Time positions available.

StarTek …when it really matters… www.startek.com

Startek International Limited
G/F SM Makati Cyberzone Bldg #69 Jupiter st., Brgy. Bel-Air Makati -.

Assistant Manager for Workforce
RESPONSIBILITIES:
Receives client forecast and assess viability of meeting forecast requirements

Maintains historical pattern information for workload and resources

Creates intraday forecasts and scheduling

Conducts cost benefit analysis

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree , any field.
* Required language(s): English
* At least 2 year(s) of workforce experience in the related field is required for this position.
* At least 2 years experience as Workforce Supervisor
* Knowledge and ability to calculate statistics
* Advance knowlege with Excel, eWEM and ACD Software

Company Name :
Startek International Limited
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
G/F SM Makati Cyberzone Bldg #69 Jupiter st., Brgy. Bel-Air Makati

Startek International – Screening Specialist

Dec 14, 2009 Author: ninja | Filed under: Startek International

Spanish Candidate Screening Specialist (eRecruiter-Spanish)

RESPONSIBILITIES:
-Monitors applicant flow for assigned site(s) through applicant tracking system.
-Monitors completion of pre-employment assessments of applicants to determine eligibility for hire.
-Maintains multiple scheduling calendars for self and Professional Interviewer to track follow ups, interviews, and other items as assigned, including providing additional interview support as needed/required.
-Evaluates applicant’s qualifications and checks references (as applicable) to determine eligibility of hire.
-Corresponds with job applicants to notify them of non-employment consideration due to assessments or other non eligibility issues.

POSITION PURPOSE:
-Conduct applicant phone interviews and responsible for further applicant coordination handling diverse sites of StarTek Enterprise.

REQUIREMENTS:
-Candidates must be at least second year College level. Technical course or Diploma course program is accepted.
-Must have at least one (1) year experience as a Customer Service Representative in a Call Center environment. Experience as a Spanish Language Customer Support an advantage.
-Strong command in Spanish and English language both oral and written.
-Strong proficiency in Internet, Email and MS Office application.
-Able to prioritize in a fast paced environment, adjust to changing priorities and work well under pressure.
-Must be detailed-oriented, strong analytical and able to gather information quickly.
-Willing to work on graveyard, shifting schedule, weekends and holidays.

For interested applicants, please click on the link below to complete your application:

Company Name :
Startek International Limited
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
G/F SM Makati Cyberzone Bldg #69 Jupiter st., Brgy. Bel-Air Makati -

Assurance Analyst – Startek International

Nov 30, 2009 Author: ninja | Filed under: Startek International

Revenue Assurance Analyst
RESPONSIBILITIES:

* Review StarTek’s processes and procedures to identify, implement and document improved ways to maintain revenue and to reduce lost revenue.
* Quantifies revenue loss and ties the loss to specific causes.  Conducts financial analysis of revenue impacting events across the enterprise.
* Produces metrics that will allow for a measurable ROI as well as in-depth evaluation of the initiative.
* Develops a thorough understanding of all client contracts and identifies areas of revenue loss (e.g. billing, scope creep, COLA, span of control, etc).
* Ascertain key controls throughout the billing cycle. Create and maintain an extensible framework and methodology which will facilitate the deployment of a viable revenue assurance process.

JOB FUNCTION:

* The role focuses on evaluating, reviewing the root cause of revenue leaks across the StarTek enterprise’s revenue cycle
* Embeds preventative assurance mechanisms in the processes and systems to ensure long-term sustainability and profitability.

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s Degree in the field of Accounting, Banking and Finance or the equivalent.  CPA holder a strong advantage.
* Must have at least 5 years working experience in Financial Analysis, Cost or Revenue Accounting and client contract administration.
* Experience working in a Call Center / Business Process Outsource industry an advantage.
* Ability to read, analyze and interpret financial documents, legal contracts & common business documents required.
* Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages required.
* Solid analytical and problem-solving skills, including problem identification, analysis, action planning and execution required.
* Strong proficiency in PC applications, MS Office (ex: Excel, Word, Powerpoint).
* Excellent written and verbal communication skills, problem-solving and analytical ability, aptitude for customer service, able to work in fast-paced, dynamic environment.
* Willing to work on graveyard, shifting schedule, weekends and holidays.

Company Name :
Startek International Limited
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
G/F SM Makati Cyberzone Bldg #69 Jupiter st., Brgy. Bel-Air Makati

Startek Philippines – Facilities Assistant

Nov 30, 2009 Author: ninja | Filed under: Startek International

Facilities Assistant
RESPONSIBILITIES:
To ensure 24 hour continuous operation of StarTek facilities.

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree , Professional License (Passed Board/Bar/Professional License Exam), Engineering (Others) or equivalent.
* At least 1 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Engineering – Others or equivalent.
* Knowledge in computer literacy
* Ability to troubleshoot hardware and software
* Knowledge in basic aircon Operation
* Ability to read and understand the schematic diagram
* Knowledge in electrical connections
* Ability to read electrical diagrams

Startek International Limited
G/F SM Makati Cyberzone Bldg #69 Jupiter st., Brgy. Bel-Air Makati

HR Specialist – Startek International

Nov 4, 2009 Author: ninja | Filed under: Startek International

HR Specialist (Project Based)
RESPONSIBILITIES:
1. Assists with employment application process.
2. Performs other clerical duties including filing, photocopying, and collating.
3. Assists with HR tasks

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree , any field.
* Candidate must have 3-6 months Recruitment/HR or CSR experience.
* Excellent English communication skills — written and oral
* Can start ASAP
* Project based employment

Company Name :
Startek International Limited
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
G/F SM Makati Cyberzone Bldg #69 Jupiter st., Brgy. Bel-Air Makati -

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