WAVE 2 for Technical Support Reps
(National Capital Reg – EASTWOOD CITY, LIBIS, QUEZON CITY)

Responsibilities:

*We are looking for Technical Support Agents who will be part of a Fortune 500 pioneer account in Eastwood City, Libis, Quezon City. As a TSR, you are expected to give topnotch customer service experience and resolve problems encountered by our client’s customers. Our client is a popular multinatinational information technology corporation develops, sells, and supports computers.

Requirements:

* • College Degree/ Associate/ Vocational Certificate in a computer related course is preferred
* and at least 18 years old and above.
* Must be familiar with common computer technical terms and issues
* • Applicants should be Filipino citizens or hold relevant residence status
* • Fresh graduates/Entry level applicants are encouraged to apply
* • Should be confident to communicate in English
* • Willing to work on shifting schedules and holidays
* • Customer service-oriented and with highly technical background
* • Good in giving clear and concise instructions

Sitel Talent Acquisition and Resource Hub (STAR Hub)
2nd Floor, Centerpoint Building
Julia Vargas Avenue cor. Garnet Road
Ortigas Center, Pasig City 1600
Tel.: (+632)860-1111
Fax: (+632)634-5414

S.T.A.R. Hub Schedule:
Mondays to Fridays 9:00 am to 6:00 pm
Walk-in applications are encouraged.

Got a Sitel Career Question? Ask OCA (Online Career Assistant)!
Yahoo Messenger: siteljobs@yahoo.com
9:00 am-6:00pm
Mondays to Fridays

Financial Analyst – Ortigas
(National Capital Reg)

Responsibilities:

*  Provides the operations organization with moderate to complex financial analyses of monthly results; budgets; forecasts, measurements and reports of key operational performance metrics. Interfaces with corporate finance and accounting. Interfaces with site directors, operations managers and service level managers.
* Analyzes monthly business results and explains variances to forecast and budget. Supports month-end closing process.
* Analyzes client profitability. Measures, analyzes and reports key operational performance metrics.
* Assists field with developing annual budgets. Controls and analyzes capital expenditures.
* Educates/ explains location financial results to SITE Directors. Supports all location financial needs.

Requirements:

* At least 1-3 years experience in financial analysis
* Strong financial skills in a metric-driven environment. Strong skills to organize multiple projects/tasks.
* Strong Microsoft Office Skills, especially Excel. Interpersonal and communication skills support leadership
* Knowledge of accounting and finance principles and practices
* General knowledge of GAAP and FASB regulations. Ability to develop financial forecasts, budgets, and performance metrics. Ability to articulate financial data and metrics with explanations of implications.
* Preferably Accounting, Business Administration, Management, Economics or a similar discipline of any 4 or 5 year college degree with extensive training on the areas of accounting, computation, statistics and management.
* Minimum of 5 years experience in a similar environment particularly handling accounting, business forecasting, statistics, financial planning and finance management or the like. Additional training in a supervisory role and in handling and coaching individuals in a high volume environment such as a BPO or a Back Office center.
* Excellent in interpersonal skills and collaborative skills, including verbal and written communication skills, presentation skills and facilitation skills, negotiation skills.
* Proven track record of successfully developing and making compelling written and oral proposals.
* Strong problem solving skills and consulting skills. Excellent time management skills.
* Excellent planning and organizing skills, especially prioritizing multiple projects tasks.
* Strong listening skills. Good PC Skills ( Word, Excel, PowerPoint, Access and Outlook)

Sitel Talent Acquisition and Resource Hub (STAR Hub) 2nd Floor, Centerpoint Building Julia Vargas Avenue cor. Garnet Road Ortigas Center, Pasig City 1600 Tel.: (+632)860-1111 Fax: (+632)634-5414. Got a Sitel Career Question? Ask OCA (Online Career Assistant)! Yahoo Messenger: siteljobs@yahoo.com 9:00 am-6:00pm Mondays to Fridays

Facilities Supervisor
(National Capital Reg)

Responsibilities:
Facilities Supervisor will be responsible in scheduling and coordinating requests from site operations for repairs, moves etc. Responsible for general cleaning and orderliness of the site. May be responsible for coordinating vending machine service and services /repairs of other equipment. May performs general maintenance work. May provide direction or assistance to in house or contract custodial support. Observes facility for potential safety or security hazards and either corrects them immediately or notifies management so corrective action can be taken in a timely manner. Responsible for the overall preventive, corrective, routine and emergency maintenance of the company’s buildings, sites, grounds and facilities. Schedules and coordinates maintenance and repair of equipment and systems including HVAC, fire detection and suppression, plumbing, electrical, UPS, gensets, CCTV, building security and grounds. Supervises staff, contractors and service providers ensuring that business disruptions are minimized. Manages contracts and pricing of vendors provided services such as cleaning, security, maintenance, etc.

Requirements:

* Candidates must have 3 years relevant experience in overall preventive, corrective, routine and emergency maintenance of the company’s buildings, sites, grounds and facilities. With at least 1 year experience in supervisory post.
* Should have a degree in Civil, Electrical, Mechanical or Structural Engineering.
* Should have excellent knowledge in managing contracts and pricing of vendors provided services such as cleaning, security, maintenance, etc.
* Candidates must have the ability to multi- task within time constraints. Willing to perform physical activities, including but not limited to lifiting and climbing ladders.
* Has overall responsibility for facilities at the site. Responds to site, operations and client needs
* Must be willing to work in shifting schedule preferably graveyard shift at Ortigas, Pasig.

Sitel Talent Acquisition and Resource Hub (STAR Hub) 2nd Floor, Centerpoint Building Julia Vargas Avenue cor. Garnet Road, Ortigas Center Pasig City 1600 Tel.: 860-1111 Fax: 634-5414 S.T.A.R. Hub Schedule: Mondays to Fridays 9am to 6pm Walk-in applications are encouraged. Got a Sitel Career Question? Ask OCA (Online Career Assistant)! Yahoo Messenger: siteljobs@yahoo.com 9am-8pm Mondays to Fridays

IT Service Desk Analyst
(National Capital Reg)

Responsibilities:

* This position is responsible for providing remote telephone and e-mail technical support and assistance for internal and external customers.

* The objective of the role is to maximize the number of resolved incidents at first line without referral and to enhance customer satisfaction.

* To register, own and manage all incidents and service requests.

* The successful candidate will be able to work in a highly pressurized environment while effectively communicating with customers, maintaining enthusiasm, and displaying sound judgment and common sense. They will be effectively able to deal with rapid technological and business change.

* The candidate is required to work in three-shift pattern on a rota basis as required.

Requirements:

* Candidates must be a Graduate of any IT related courses.

* Candidates must have  IT relevant work experience as an advantage

* Call Center Experience is a plus

* Good command of Oral and written English

* Strongly customer service oriented

* With strong analytical and crisis management skills and with ability to maintain confidentiality and must be Flexible

* Candidates must be willing to be assigned in Oritgas, and willing to work in Graveyard shift.

* Full-Time positions available.

Sitel Talent Acquisition and Resource Hub (STAR Hub) 2nd Floor, Centerpoint Building Julia Vargas Avenue cor. Garnet Road, Ortigas Center Pasig City 1600 Tel.: 860-1111 Fax: 634-5414 S.T.A.R. Hub Schedule: Mondays to Fridays 9am to 6pm Walk-in applications are encouraged. Got a Sitel Career Question? Ask OCA (Online Career Assistant)! Yahoo Messenger: siteljobs@yahoo.com 9am-8pm Mondays to Fridays

Executive Assistant
(National Capital Reg)

Requirements:

* Candidates must have at least three cumulative years of experience as an Executive Assistant / Secretary, preferably in a call center environment.
* Candidates must have good oral and written communication skills in English.
* Preference will be given to candidates who can start immediately.
* Candidate must be willing to work in shifting schedules in Ortigas, Pasig.

Sitel Ortigas Sitel Talent Acquisition and Resource Hub (STAR Hub) 2nd Floor, Centerpoint Building Julia Vargas Avenue cor. Garnet Road, Ortigas Center Pasig City 1600 Tel.: 860-1111 Fax: 634-5414 S.T.A.R. Hub Schedule: Mondays to Fridays 9am to 6pm Walk-in applications are encouraged. Got a Sitel Career Question? Ask OCA (Online Career Assistant)! Yahoo Messenger: siteljobs@yahoo.com 9am-8pm Mondays to Fridays

CUSTOMER SERVICE REPS. WITH SALES- CANADIAN TELCO ACCOUNT
(National Capital Reg)

Requirements:

* Must be 18-35 years old
* Should be confident to communicate in English
* Willing to work on shifting & graveyard schedule
* Customer service-oriented
* Candidates should have attended/completed at least 2nd Year College of any course or should have completed 2 years of a Vocational Program
* 25 Full-Time positions available
* Applicants should be Filipino citizens or hold relevant residence status
* Positive, driven, and should be a team-player
* Passionate, energetic and enthusiastic
* Three month call center experience is required for this position.

Sitel Talent Acquisition and Resource Hub (STAR Hub)
2nd Floor Centerpoint Building
Julia Vargas Avenue cor. Garnet Road, Ortigas Center
Pasig City 1600
Tel.: 860-1111
Fax: 634-5414

S.T.A.R. Hub Schedule
Mondays to Fridays
9:00 AM to 6:00 PM
Walk-in applications are strongly encouraged.

Got a Sitel Career Question? Ask OCA (Online Career Assistant)!
Yahoo Messenger: siteljobs@yahoo.com
9:00 AM -6:00 PM
Mondays to Fridays

IT Helpdesk Analyst
(National Capital Reg)

Responsibilities:

* This position is responsible for providing remote telephone and e-mail technical support and assistance for internal and external customers.

* The objective of the role is to maximize the number of resolved incidents at first line without referral and to enhance customer satisfaction.

* To register, own and manage all incidents and service requests.

* The successful candidate will be able to work in a highly pressurized environment while effectively communicating with customers, maintaining enthusiasm, and displaying sound judgment and common sense. They will be effectively able to deal with rapid technological and business change.

* The candidate is required to work in three-shift pattern on a rota basis as required.

Requirements:

* Candidates must be a Graduate of any IT related courses.

* Candidates must have  IT relevant work experience as an advantage

* Call Center Experience is a plus

* Good command of Oral and written English

* Strongly customer service oriented

* With strong analytical and crisis management skills and with ability to maintain confidentiality and must be Flexible

* Candidates must be willing to be assigned in Oritgas, and willing to work in Graveyard shift.

* Full-Time positions available.

Sitel Talent Acquisition and Resource Hub (STAR Hub) 2nd Floor, Centerpoint Building Julia Vargas Avenue cor. Garnet Road, Ortigas Center Pasig City 1600 Tel.: 860-1111 Fax: 634-5414 S.T.A.R. Hub Schedule: Mondays to Fridays 9am to 6pm Walk-in applications are encouraged. Got a Sitel Career Question? Ask OCA (Online Career Assistant)! Yahoo Messenger: siteljobs@yahoo.com 9am-8pm Mondays to Fridays

Junior Programmer
(National Capital Reg – Pasig City)

Responsibilities:

* Monitor DSS Scheduler and resolve issues as they arise.

* Handle preliminary troubleshooting and/or escalate issues as required.

* Operate within the boundaries defined by Service Level Agreements (SLA) and ensure all contractual obligations and deliverables are correct.

* Provide clear updates to the business from the time an issue arises to the time it’s resolved.

Requirements:
Candidate must possess at least a Bachelor’s/College Degree in Computer Science/Information Technology or equivalent. Candidate must possess strong knowledge of I.T. operations and DSS Scheduling software. Candidate must be knowledgeable in VB, C++, SQL, and/or Perl. At least 6 months of technical experience in IT technical support, IT operations and IT call centers. Applicants must be willing to work in Pasig City on a shifting schedule. Full-Time positions available. Applicants should be Filipino citizens or hold relevant residence status.

Sitel Ortigas 2nd Floor The Centerpoint Building Julia Vargas Avenue cor. Garnet Road, Ortigas Center, Pasig City 1600 Tel.: 860-0000 Fax: 634-5414 Bring 2 copies of your updated resume and a valid ID.

Systems Developer
(National Capital Reg – Pasig City)

Responsibilities:
Develop, test, and maintain high-quality, secure database web applications. Accomplish all required program coding and documentation within the defined timeline. Maintain technical documentation of applications, frameworks, and standards. May work alongside members of the support team in resolving complex application issues that may arise.

Requirements:

* Bachelor’s degree in Computer Science, Computer Engineering, or related field.
* At least 8 months programming work experience.
* Full development life cycle experience.
* Experience in .Net, Visual Basic, ASP classic, Javascript, XML. Experience in ASP.Net is an advantage.
* Proficiency in database programming such as SQL, MySQL, and ADO.net
* MCP or relevant Microsoft certification is a plus.
* Candidates must be willing to work in shifting schedules preferably graveyard shift .
* Applicants should be Filipino citizens or hold relevant residence status.

Sitel Talent Acquisition and Resource Hub (STAR Hub) 2nd Floor, Centerpoint Building Julia Vargas Avenue cor. Garnet Road, Ortigas Center Pasig City 1600 Tel.: 860-1111 Fax: 634-5414 S.T.A.R. Hub Schedule: Mondays to Fridays 9am to 6pm Walk-in applications are encouraged. Got a Sitel Career Question? Ask OCA (Online Career Assistant)! Yahoo Messenger: siteljobs@yahoo.com 9am-8pm Mondays to Fridays

Facilities Manager – Pasig Site
(National Capital Reg)

Responsibilities:
Oversees all facilities and real estate activities at multiple sites within a region. Responsible for overall preventive, corrective, routine and emergency of company’s buildings, sites and grounds. Supervises staff, contractors and service providers.

Requirements:

* Bachelor’s degree in engineering (Mechanical or Electrical courses), related field or equivalent experience.
* 7 years or relevant experience, at least 3 years managing staff or 10 years of progressive responsibility in facilities and real estate management.
* Vast experience working in Electrical UPS, and generators set. (2-3 yeas preferred)

Sitel Talent Acquisition and Resource Hub (STAR Hub) 2nd Floor, Centerpoint Building Julia Vargas Avenue cor. Garnet Road, Ortigas Center Pasig City 1600 Tel.: 860-1111 Fax: 634-5414 S.T.A.R. Hub Schedule: Mondays to Fridays 9am to 6pm Walk-in applications are encouraged. Got a Sitel Career Question? Ask OCA (Online Career Assistant)! Yahoo Messenger: siteljobs@yahoo.com 9am-8pm Mondays to Fridays

Workforce Manager (Ortigas)
(National Capital Reg)

Responsibilities:
Ensure workforce management process and procedures are in place and followed by the Site. Provide direction and guidance to the site workforce management team to ensure accurate and timely delivery of schedules to the Operations teams. Monitor, evaluate, and assess unit productivity on a daily basis. Manage daily workload issues, basis to resolve problems, assess forecasts, and maximize efficiencies. Handle all first level escalations from the Operation prime related to Forecasting/Scheduling. Performance manages and supervises staff. Work closely with ROC and Operations Teams.

Requirements:

* Four-year college degree or equivalent combination of education and work experience.

* 5+ years experience in planning, implementing, utilizing, and supporting workforce management system.

* Blue Pumpkin and IEX experience required.

* Business Objects and/or database experience, preferred.

* Experience managing a staff of 4-10, preferred.

* Performance management skills (coaching, conducting appraisals)

* Strong leadership skills.

* Strong technical documentation and problem solving skills.

* Proficiency in using MS Word, Access, Excel.

* Demonstrated knowledge of contact center operations.

* Proven experience consulting with all levels of management, peers, and teams.

* Ability to manage the workload of a team by setting priorities, delegation, and holding associates accountable to deliver high quality results on time.

Sitel Talent Acquisition and Resource Hub (STAR Hub) 2nd Floor, Centerpoint Building Julia Vargas Avenue cor. Garnet Road, Ortigas Center Pasig City 1600 Tel.: 860-1111 Fax: 634-5414 S.T.A.R. Hub Schedule: Mondays to Fridays 9am to 6pm Walk-in applications are encouraged. Got a Sitel Career Question? Ask OCA (Online Career Assistant)! Yahoo Messenger: siteljobs@yahoo.com 9am-8pm Mondays to Fridays

Reports Analyst w/ BPO experience
(National Capital Reg)

Requirements:

* Candidates must have at least one year work experience in mass transaction, preferably in a call center environment.

* Candidates must have strong organizational, communication, and analytical skills.

* Candidates must be highly proficient in MS Excel

* Candidates must have work experience in Business Objects, ACD Switch Reporting, Blue Pumpkin and email systems

* Candidates must be willing to work in a shifting schedule in Ortigas Center, Pasig.
* Applicants should be Filipino citizens or hold relevant residence status.

Sitel Ortigas
2nd Floor The Centerpoint Building
Julia Vargas Avenue cor. Garnet Road,
Ortigas Center, Pasig City 1600
Tel.: 860-0000
Fax: 634-5414

IT SITE SUPPORT TEAM LEADER
(National Capital Reg)

Responsibilities:

* Good communication skills. This includes being a good communicator and a good listener
* Process oriented. Adheres to the agreed policies and procedures
* Character. Strong personality who can speak up to the client and other Department Managers
* Skill in organizing resources and establishing priorities
* Ability to work with minimal supervision and to interfere across functions and rank

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , Computer Science/Information Technology or equivalent.
* At least 2 year(s) of working experience in technical call center environment.
* Knowledge of current technological developments/ trends in area of expertise.
* Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignmentAbility to communicate effectively, both orally or in writing
* Knowledge of the operational and procedural aspects of computer systems, hardware, software, and peripheral equipmen
* Strong interpersonal skills, flexibility, and customer service orientation.
* Technical background preferred, if none candidate should at least be a fast learner, interested and willing to learn in the IT field
* Experience in logging incoming problem calls, coordinating actions, follow through (tracking) to problem resolution and generating summary reports.
* Candidate must be willing to work in Shifting schedules preferably graveyard shift.
* Full-Time positions available.

Sitel Ortigas 2nd Floor The Centerpoint Building Julia Vargas Avenue cor. Garnet Road, Ortigas Center, Pasig City 1600 Tel.: 860-1111 Fax: 634-5414 Mondays to Fridays, 10am to 6pm Walk-in applications are encouraged.

Systems Developer
(National Capital Reg – Pasig City)

Responsibilities:

* Develop, test, and maintain high-quality, secure database web applications. Accomplish all required program coding and documentation within the defined timeline. Maintain technical documentation of applications, frameworks, and standards. May work alongside members of the support team in resolving complex application issues that may arise.

Requirements:

* Bachelor’s degree in Computer Science, Computer Engineering, or related field.

* At least 8 months programming work experience.

* Full development life cycle experience.

* Experience in .Net, Visual Basic, ASP classic, Javascript, XML. Experience in ASP.Net is an advantage.

* Proficiency in database programming such as SQL, MySQL, and ADO.net

* MCP or relevant Microsoft certification is a plus.

* Candidates must be willing to work in shifting schedules preferably graveyard shift .

* Applicants should be Filipino citizens or hold relevant residence status.

Sitel Ortigas
21/F Taipan Place Building
Emerald Avenue, Ortigas Center
Pasig City

Tel.: 860-0000

Senior Systems Developer
(National Capital Reg – Pasig City)

Responsibilities:

* Develop, test, and maintain high-quality, secure database web applications. Accomplish all required program coding and documentation within the defined timeline. Maintain technical documentation of applications, frameworks, and standards. May work alongside members of the support team in resolving complex application issues that may arise.

Requirements:

* Bachelor’s degree in Computer Science, Computer Engineering, or related field.

* At least 3 years programming work experience.

* Full development life cycle experience.

* Experience in .Net, Visual Basic, ASP classic, Javascript, XML. Experience in ASP.Net is an advantage.

* Proficiency in database programming such as SQL, MySQL, and ADO.net

* MCP or relevant Microsoft certification is a plus.

* Applicants must be willing to work on a shifting schedule at Ortigas, Pasig.
* Applicants should be Filipino citizens or hold relevant residence status.

Sitel Philippines Corporation
2/F Centerpoint BLdg, Julia Vargas Cor Garnett Road Pasig City 1600.
Website: http://www.sitel.com

Learning Specialist w/ BPO Experience
(National Capital Reg)

Responsibilities:
• Deliver soft skill and product training to newly recruited Sitel employees across campaigns, as defined by Sitel and our Clients, towards internal certification.

• Create learning experiences that equip new and long-term employees to excel in their work environments through expert classroom instruction, on-floor mentoring and one-to-one skills coaching.
• Update, maintain and present training materials and programs.
• Identify gaps in existing training materials and structures and proactively offer solutions or recommend changes.
• Assist Learning Manager and campaign owners to identify learning gaps and identify learning solutions.
• Track and analyze training programs by examining performance.
• Create stand-alone training modules for new or existing team members, as and when required.
• Provide coaching and feedback to trainees as part of their classroom learning experience.
• Participate in identifying program needs, obtaining technical data and scheduling programs.
• Maintain training records and scores achieved.
• Provide support to new hires when not conflicting with delivery commitments.
• With regard to compliance, the incumbent takes personal responsibility to understand and comply with all company and client security requirements and policies

• Deliver soft skill and product training to newly recruited Sitel employees across campaigns, as defined by Sitel and our Clients, towards internal certification.

• Create learning experiences that equip new and long-term employees to excel in their work environments through expert classroom instruction, on-floor mentoring and one-to-one skills coaching.
• Update, maintain and present training materials and programs.
• Identify gaps in existing training materials and structures and proactively offer solutions or recommend changes.
• Assist Learning Manager and campaign owners to identify learning gaps and identify learning solutions.
• Track and analyze training programs by examining performance.
• Create stand-alone training modules for new or existing team members, as and when required.
• Provide coaching and feedback to trainees as part of their classroom learning experience.
• Participate in identifying program needs, obtaining technical data and scheduling programs.
• Maintain training records and scores achieved.
• Provide support to new hires when not conflicting with delivery commitments.
• With regard to compliance, the incumbent takes personal responsibility to understand and comply with all company and client security requirements and policies

Requirements:

Candidate must be a visa holder and willing to travel to UK.

Candidate must possess at least a Bachelor’s/College Degree , any field.

At least 2 year(s) of working experience in the related field is required for this position.

Strong facilitation, problem-solving, research and decision-making skills.

Solid understanding and use of computer basics (Windows, Excel, Word, e-mail, internet).

Organizational and time management skills, with the ability to plan and prioritize.

Excellent analytical and judgment skills.

Ability to demonstrate the interpersonal skills necessary for client and site contact.

Candidate must be willing to work in shifting schedule preferably graveyard shift.
2 Full-Time positions available.

Sitel Ortigas 2nd Floor The Centerpoint Building Julia Vargas Avenue cor. Garnet Road, Ortigas Center, Pasig City 1600 Tel.: 860-1111 Fax: 634-5414 Mondays to Fridays,9am to 6pm Walk-in applications are encouraged.

Learning Specialist (Customer Service Account) – BAGUIO
(C.A.R – Baguio City)

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , any field.
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Baguio City.
* Preferably 1-4 Yrs Experienced Employees specializing in Training & Development or equivalent.
* Full-Time positions available.

Sitel Baguio, BCEZ Loakan Road, Baguio City 2600 Tel.: 074-447-1912 Fax: 074-447-1901 Sitel Recruitment Schedule Mondays to Saturdays 9am to 6pm Walk-in applications are encouraged.

Company Name :
Sitel Philippines Corporation
Industry :
Call Center / IT-Enabled Services / BPO
Location :
2/F Centerpoint BLdg, Julia Vargas Cor Garnett Road Pasig City 1600
Company Tel :
860.0000
Company Fax :
634-5414
WebSite :

http://www.sitel.com

Compensation and Benefits Coordinator
(National Capital Reg)

Responsibilities:

The position will be responsible for administrative and clerical support for activities involving Compensation and Benefits.

Requirements:

* Candidate must have at least 1 year  experience in handling and processing of Government Mandated Benefits

* Candidate must have above average communication skills in English.

* Candidate must be proficient in MS Excel.

* Candidate must be willing to work long hours in Ortigas, Pasig.

Sitel Ortigas 2nd Floor The Centerpoint Building Julia Vargas Avenue cor. Garnet Road, Ortigas Center, Pasig City 1600 Tel.: 860-0000 Fax: 634-5414

Unix Administrator
(National Capital Reg)

Responsibilities:
The System Administrator has accountability for maintaining, mission critical, 24×7, systems and support, to meet the needs of Sitel business requirements. This includes, but is not limited to, maintaining a maximum uptime of Servers (DC, Exchange, ISA, File Server and TrendMirco) 99.9%; managing IT Support personnel in resolution for Server related concerns.

Also includes the following:

Perform and monitor daily server backup and weekly off-site tape rotation

Perform system administration of company wide Unix servers. This includes installing and maintaining system and application software and keeping patches up-to-date; creating of Users, GPO, emails

Monitoring and supporting critical network services (e.g. DNS, DHCP and Email)

Requirements:
5 or more years experience in the field of Information Technology. Preference for individuals with at least 3 years experience supporting and maintaining enterprise level servers running in Unix environment, gained in a BPO or any 24/7, mission critical industry.

Must have hands-on experience in intallation, configuration, troubleshooting and maintenance of Unix data hardware and software incidents.

Candidates with background in Unix scripting, preferred.

Sitel Ortigas 2nd Floor The Centerpoint Building Julia Vargas Avenue cor. Garnet Road, Ortigas Center, Pasig City 1600 Tel.: 860-1111 Fax: 634-5414 Mondays through Fridays/9am until 6pm Walk-In applicants are welcome.

Senior Systems Developer
(National Capital Reg – Pasig City)

Responsibilities:

* Develop, test, and maintain high-quality, secure database web applications. Accomplish all required program coding and documentation within the defined timeline. Maintain technical documentation of applications, frameworks, and standards. May work alongside members of the support team in resolving complex application issues that may arise.

Requirements:

* Bachelor’s degree in Computer Science, Computer Engineering, or related field.

* At least 3 years programming work experience.

* Full development life cycle experience.

* Experience in .Net, Visual Basic, ASP classic, Javascript, XML. Experience in ASP.Net is an advantage.

* Proficiency in database programming such as SQL, MySQL, and ADO.net

* MCP or relevant Microsoft certification is a plus.

* Applicants must be willing to work on a shifting schedule at Ortigas, Pasig.
* Applicants should be Filipino citizens or hold relevant residence status.

Sitel Philippines Corporation
2/F Centerpoint BLdg, Julia Vargas Cor Garnett Road Pasig City 1600.
Website: http://www.sitel.com