Looking for a Call Center job in the Philippines?
Job Description
RESPONSIBILITIES:
REQUIREMENTS:
Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree, any field.
At least 2 year(s) of working experience in customer service profession.
Interest in sports and selling skills, a plus
Applicants must be willing to work in Taguig.
10 Full-Time positions available.
Fresh graduates are welcome to apply.
Technical Support Representative (Call Center Agent – Telecommunications)
(National Capital Reg – Makati)
RESPONSIBILITIES:
* Provide excellent technical support service for one of the world’s leading Smart Phone products
* Provide customer support and technical issue resolution via E-Mail, phone and chat
* Provide information on products and services.
* Provide solutions for technical and service issues.
* Handling customer inquiries and complaints.
REQUIREMENTS:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Excellent understanding of the English language (oral and written)
* At least 2 years of working experience in offshoring call center field is required for this position.
* Familiar with PC and digital consumer electronic products.
* Strong knowledge with mobile phone operating system (Android and Windows Mobile)
* Experience with GSM, CDMA or GPRS products is preferred.
* Good interpersonal, communication and presentation skills
* Be able to maintain pleasant communication with good customer service sense and self-control.
* Experience as technical support in a call center environment, particularly in troubleshooting is an advantage
* With customer service experience in US or ANZ is a definite advantage
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Applicants should be Filipino citizens or hold relevant residence status.
Company Name :
Orion Network Executive Source
Industry :
Human Resources Management / Consulting
Type of Company :
Private Limited Company, Local Based Company
Location :
Unit 105 Columbia Towers, Ortigas Ave., Wack Wack Mandaluyong City
Technical Support Representative (Call Center Agent – Telecommunications)
(National Capital Reg – Makati)
RESPONSIBILITIES:
* Provide excellent technical support service for one of the world’s leading Smart Phone products
* Provide customer support and technical issue resolution via E-Mail, phone and chat
* Provide information on products and services.
* Provide solutions for technical and service issues.
* Handling customer inquiries and complaints.
REQUIREMENTS:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Excellent understanding of the English language (oral and written)
* At least 2 years of working experience in offshoring call center field is required for this position.
* Familiar with PC and digital consumer electronic products.
* Strong knowledge with mobile phone operating system (Android and Windows Mobile)
* Experience with GSM, CDMA or GPRS products is preferred.
* Good interpersonal, communication and presentation skills
* Be able to maintain pleasant communication with good customer service sense and self-control.
* Experience as technical support in a call center environment, particularly in troubleshooting is an advantage
* With customer service experience in US or ANZ is a definite advantage
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Applicants should be Filipino citizens or hold relevant residence status.
Company Name :
Orion Network Executive Source
Industry :
Human Resources Management / Consulting
Type of Company :
Private Limited Company, Local Based Company
Location :
Unit 105 Columbia Towers, Ortigas Ave., Wack Wack Mandaluyong City