Looking for a Call Center job in the Philippines?
Technical Specialists for Software[Join the world's largest technology company - IBM!]
(National Capital Reg)
Responsibilities
* Responsible for providing excellent technical support service by phone for IBM’s global clients.
Requirements
* Excellent English communication skills
* Strong customer service and problem solving skills
* Proficient in computer and internet applications
* Completed a 4-year course preferably in an IT-related field
* Fresh graduates or those without work experience are welcome to apply
* Work experience as a technical support in a call center environment, particularly in troubleshooting, a strong advantage
* Willing to work on graveyard, holiday and weekend shifts
* Willing to be assigned in Makati, Mandaluyong or Quezon City
* Applicants should be Filipino citizens or hold relevant residence status.
Walk-in applicants are prioritized!
IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Blvd., Mandaluyong City
Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall
Banking and Finance Specialists [Be Part of a Stable Company!]
(National Capital Reg)
Responsibilities
* Responsible for providing excellent customer service by phone for one of the world’s leading consumer banks.
Requirements
* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Completed at least 3 years of college education, or completed a diploma/certificate course, preferably in a Finance or Business-related course
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Work experience in the banking and finance industry, and familiarity with loan and mortgage processing, are highly preferred
* Fresh graduates or those without previous work experience are also welcome to apply
* Applicants should be Filipino citizens or hold relevant residence status.
For Customer Care Specialist positions – Walk-in applicants are prioritized.
IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Boulevard
Mandaluyong City
Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall
[P50,000 JOINING BONUS] Install Support Engineers
(National Capital Reg – Mandaluyong City)
Responsibilities
* Provide technical support to small business owners for an accounting software application.
Requirements
* Must be college graduates of a 4-year course; preferably IT-related
* At least two years work experience in a call center for a technical account OR two years work experience in a call center (non-technical account) and have IT education
* Excellent English communication skills
* Willing to work in a schedule-shifting environment, including graveyard, weekends and holidays
* Applicants should be Filipino citizens or hold relevant residence status.
P50,000 JOINING BONUS will be offered to candidates who are hired for our Tech account! Candidates must start applying by October 8 and be onboarded by October 30, 2009. Terms and conditions apply.
We offer a premium for previous contact center experience. Candidates without previous two-year call center experience need not apply for this post.
Walk-in applicants are prioritized.
IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Boulevard
Mandaluyong City
Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall
Technical Specialist (IT Software Support)
(National Capital Reg)
Responsibilities
Successful candidates must be self-motivated problem solvers who will provide technical support to small business owners for an accounting software application.
Requirements
Required:
- At least two years work experience in a call center, preferrably in a technical account
- Basic technical background
- Excellent English communication skills
- College graduate of any 4-year course, preferably IT-related
- Willing to work in a schedule-shifting environment, including graveyard, weekends and holidays
Not required but an advantage
- At least two years work experience in implementing, administering and/or troubleshooting PC and/or Macintosh operating systems such as 2000/XP/Vista
- At least one year experience in computer troubleshooting networked environments with typical network services, applications and/or connectivity components
Applicants should be Filipino citizens or hold relevant residence status.
Candidates with less than two years call center experience need not apply for this post.
For Customer Care Specialist positions – Walk-in applicants are prioritized.
IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Boulevard
Mandaluyong City
Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall
Marketing Support Specialists [OPEN TO FRESH GRADUATES]
(National Capital Reg – Makati City)
Responsibilities
• Supports the IBM North America Sales team by coordinating with Technical Resource Groups (Pricing, Legal, Procurement, Fulfillment, Risk Management, etc.) to deliver high quality proposals with fast turnaround
• Work generated involves coordination with different parties in the US over the phone or the internet to complete the sale
• Successful candidates will be working in a BPO (Business Process Outsourcing) environment
Requirements
Essential:
• Excellent oral and written English communication skills
• College graduate of any 4-year course
• Proficiency in computers and internet applications
• Good analytical, documentation and organizational skills
• With keen attention to detail and accuracy
• Able to manage multiple tasks simultaneously
• Able to balance and effectively prioritize workload in order to meet deadlines
• Willing to work on graveyard shift
• Willing to work in Makati City
Preferred but not Required:
• Graduates of Math, IT, Commerce, Business, Management, Marketing and related courses
• Previous work experience in Marketing, Sales, Management, Bid support, Contract creation and Pricing is preferred
• Good working knowledge of MS Excel
• Above average knowledge in IT and IT-related tools
Applicants should be Filipino citizens or hold relevant residence status.
IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Blvd., Mandaluyong City
Customer Care Specialists - Email and Chat Support (OPEN TO FRESH GRADUATES)
(National Capital Reg)
Responsibilities
* Provide customer support to Fortune 500 clients using email and online tools.
Requirements
* Excellent written AND oral English communication skills
* Good writing skills with good grammar and sentence construction
* Outstanding typing and computer multi-tasking skills
* Strong customer service and problem solving skills
* Completed at least three years of college education in any course, or finished a two-year diploma or certificate course
* Fresh graduates or those without work experience are welcome to apply
* Willing to work on graveyard, holiday and weekend shifts
* Willing to be assigned in Mandaluyong City
* Applicants should be Filipino citizens or hold relevant residence status.
IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Blvd., Mandaluyong City
Non-Voice Customer Care Specialist – Email and Chat Support
Mandaluyong City
IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Boulevard
MRT-Shaw Station