Outbound Sales Specialists (Dayshift) (SM-MK)
(National Capital Reg – Marikina City)

The Sales Specialists for this account will handle outbound sales transactions for a mobile phone carrier among others.

To qualify for this position, you must have the following:
-At least 2nd year college level
-At least 6 months outbound sales experience
-With good English communication and conversational skills
-Able to navigate computer systems while listening to calls
-Strong selling skills
-Confident and outgoing personality

We offer above-industry overall compensation package to those who will qualify. This includes:
(1) 15% night differential and night shift allowances
(2) paid vacation leaves and sick leaves
(3) meal and overtime allowances
(4) medical and dental coverage for you and qualified dependents
(5) group life insurance coverage
(6) career growth based on your performance
Plus a whole lot more cash and non-cash benefits!

You are encouraged to visit our Marikina recruitment site with a copy of your resume and a valid ID.
2F Ecom Bldg., Riverbanks Center, Marikina City
Mondays-Fridays 8am-8pm

Customer Care Specialists (Banking & Financial Services)
(National Capital Reg – EDSA Central, Mandaluyong City)
Responsibilities:

*Provides world-class customer service to valued customers of a leading multi-national client in the Banking and Financial Services industry.

Requirements:

* Completed at least 2 years of college education, or a 2-year diploma/certificate course
* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Experience in up-selling and cross-selling is an advantage
* Fresh graduates are welcome to apply
* Premium pay is offered to candidates with previous international contact center experience

We offer premium pay for previous contact center experience!

For Customer Care and Technical Specialist positions – Walk-in applicants are prioritized!

MANDALUYONG CITY – IBM Recruitment Center
3/F EDSA Central Pavilion, EDSA corner Shaw Boulevard, Mandaluyong City
Landmarks: Connected to the MRT Shaw Station, Across Shangri-la Mall

QUEZON CITY – IBM Recruitment Center
4/F IBM Building F, UP-Ayala TechnoHub Commonwealth Avenue, Diliman, Quezon City
Landmarks: Across UP Diliman Campus, Across PhilCoa Terminal

Technical Specialists (Cool Gadgets/Consumer Electronics)
(National Capital Reg – EDSA Central, Mandaluyong City)
Responsibilities:

*Responsible for providing excellent technical support for the customers of one of the world’s leading manufacturers of Consumer Electronics and Gadgets.

Requirements:

* Excellent English communication skills
* Highly proficient in computers and internet applications
* Completed at least 2 years of college education, or a 2-year diploma/certificate course, preferably in an Engineering or Computer-related field
* Experience as technical support in a call center environment, particularly in troubleshooting, is a definite advantage
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Familiarity with the Mac OS, or certification on A+, NET or Cisco CCNA is preferred but not required
* Fresh graduates or those without previous work experience are also welcome to apply Premium pay is offered to candidates with previous international contact center experience

We offer premium pay for previous contact center experience!

For Customer Care and Technical Specialist positions – Walk-in applicants are prioritized!

MANDALUYONG CITY – IBM Recruitment Center
3/F EDSA Central Pavilion, EDSA corner Shaw Boulevard, Mandaluyong City
Landmarks: Connected to the MRT Shaw Station, Across Shangri-la Mall

QUEZON CITY – IBM Recruitment Center
4/F IBM Building F, UP-Ayala TechnoHub Commonwealth Avenue, Diliman, Quezon City
Landmarks: Across UP Diliman Campus, Across PhilCoa Terminal

Inbound Sales Agent – Mandaluyong City
(National Capital Reg – Quezon City- UP-Ayala TechnoHub; Mandaluyong City EDSA Central)
Responsibilities:

*Deliver world-class service to our valued customers across the globe.

Requirements:

* Completed at least two years of college in any course (minimum)
* Excellent English communication skills
* At least six months call center sales or upselling experience
* Proficient computer and internet application skills
* Willing to work on shifting schedules, including graveyard, weekends and holidays
* Fresh graduates or those without previous call center experience are welcome to apply

HOW TO APPLY – Walk-in applicants are prioritized!

Mandaluyong City (City Center)
EDSA Central Pavilion, 3rd Floor, EDSA corner Shaw Boulevard (MRT-Shaw Station)
Monday to Friday from 9am-5pm

Voice Agents for UP-Ayala, QC – Join a PIONEER UK-based ACCOUNT!
(National Capital Reg – UP-Ayala TechnoHub, Commonwealth, Quezon City)
Responsibilities:

* IBM’s newest account is a UK-based Telecom Service Provider (mobile network and internet service).
* Voice Agents will provide customer service & support, respond to billing and other inquiries, requests for registration and activation of new accounts, among others.
* Services will be delivered from IBM’s newest site in IBM UP-Ayala TechnoHub, Quezon City.

Requirements:

* College graduate or completed at least 2 years of college education, or a 2-year diploma/certificate course
* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Experience in up-selling and cross-selling is an advantage
* Fresh graduates are welcome to apply
* Premium pay is offered to candidates with previous international contact center experience
* Applicants should be Filipino citizens or hold relevant residence status.

We offer premium pay for previous contact center experience!

Want to be prioritized? Walk-in at any of the IBM Recruitment Centers!

MANDALUYONG CITY
3/F EDSA Central Pavilion, EDSA corner Shaw Boulevard, Mandaluyong City
Landmarks: Connected to the MRT Shaw Station, Across Shangri-la Mall

QUEZON CITY
4/F IBM Building F, UP-Ayala TechnoHub Commonwealth Avenue, Diliman, Quezon City
Landmarks: Across UP Diliman Campus, Across PhilCoa Terminal

PRE-EMPLOYMENT REQUIREMENTS
If you pass the recruitment process, the following pre-employment documents are necessary for you to begin your employment with us:
- Social Security Number (SSS)
- Tax Identification Number (TIN)
- National Bureau of Investigation (NBI) Clearance
- Transcript of Records
- Copy of College Diploma
- Updated resume with photo
- Birth Certificate

Technical Specialists (Cool Gadgets/Consumer Electronics)
(National Capital Reg – EDSA Central, Mandaluyong City)
Responsibilities:

*Responsible for providing excellent technical support for the customers of one of the world’s leading manufacturers of Consumer Electronics and Gadgets.

Requirements:

* Excellent English communication skills
* Highly proficient in computers and internet applications
* Completed at least 2 years of college education, or a 2-year diploma/certificate course, preferably in an Engineering or Computer-related field
* Experience as technical support in a call center environment, particularly in troubleshooting, is a definite advantage
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Familiarity with the Mac OS, or certification on A+, NET or Cisco CCNA is preferred but not required
* Fresh graduates or those without previous work experience are also welcome to apply Premium pay is offered to candidates with previous international contact center experience

Walk-in applicants are prioritized!

MANDALUYONG CITY IBM Daksh Recruitment and Training Center 3/F EDSA Central Pavilion, EDSA corner Shaw Boulevard Mandaluyong City Landmarks: – Connected to the MRT Shaw Station – Across Shangri-la Mall

QUEZON CITY 4/F IBM Building F, UP-Ayala TechnoHub Commonwealth Avenue, Diliman, Quezon City Landmarks: – Across UP Diliman Campus – Across PhilCoa Terminal.

Customer Care Specialist (up to P25,000 joining bonus!)
(National Capital Reg – Quezon City)
Responsibilities:

* Provide excellent customer service to our clients.

Requirements:

* Completed at least 2 years of college education in any course (minimum)
* Excellent English communication skills
* Proficient computer and internet application skills
* Willing to work on shifting schedules, including graveyard, weekends, and holidays.
* Willing to work in UP-Ayala Technohub, Commonwealth, Quezon City.
* Fresh graduates or those without previous call center experience are welcome to apply

Walk-in applicants are prioritized!

MANDALUYONG CITY IBM Daksh Recruitment and Training Center 3/F EDSA Central Pavilion, EDSA corner Shaw Boulevard Mandaluyong City Landmarks: – Connected to the MRT Shaw Station – Across Shangri-la Mall

QUEZON CITY 4/F IBM Building F, UP-Ayala TechnoHub Commonwealth Avenue, Diliman, Quezon City Landmarks: – Across UP Diliman Campus – Across PhilCoa Terminal.

Customer Care Specialists (Banking & Financial Services)
(National Capital Reg – EDSA Central, Mandaluyong City)
Responsibilities:

*Provides world-class customer service to valued customers of a leading multi-national client in the Banking and Financial Services industry.

Requirements:

* Completed at least 2 years of college education, or a 2-year diploma/certificate course
* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Experience in up-selling and cross-selling is an advantage
* Fresh graduates are welcome to apply
* Premium pay is offered to candidates with previous international contact center experience

For Customer Care and Technical Specialist positions – Walk-in applicants are prioritized!

MANDALUYONG CITY – IBM Recruitment Center
3/F EDSA Central Pavilion, EDSA corner Shaw Boulevard, Mandaluyong City
Landmarks: Connected to the MRT Shaw Station, Across Shangri-la Mall

QUEZON CITY – IBM Recruitment Center
4/F IBM Building F, UP-Ayala TechnoHub Commonwealth Avenue, Diliman, Quezon City
Landmarks: Across UP Diliman Campus, Across PhilCoa Terminal

Customer Care Specialists (Makati City)
(National Capital Reg – PBCom Tower, Ayala Ave., Makati City)
Responsibilities:

*Provides world-class customer service to valued customers of a leading US-based telecommunications company.

Requirements:

* Completed at least 2 years of college education, or a 2-year diploma/certificate course
* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Experience in up-selling and cross-selling is an advantage
* Fresh graduates are welcome to apply
* Premium pay is offered to candidates with previous international contact center experience

We offer premium pay for previous contact center experience!

For Customer Care and Technical Specialist positions – Walk-in applicants are prioritized!

IBM Contact Center & CRM Solutions Unit
MANDALUYONG CITY – IBM Recruitment Center
3/F EDSA Central Pavilion, EDSA corner Shaw Boulevard, Mandaluyong City
Landmarks: Connected to the MRT Shaw Station, Across Shangri-la Mall

QUEZON CITY – IBM Recruitment Center
4/F IBM Building F, UP-Ayala TechnoHub Commonwealth Avenue, Diliman, Quezon City
Landmarks: Across UP Diliman Campus, Across PhilCoa Terminal

Technical Specialists (Software Support) with Premium for BPO Professionals
(National Capital Reg – Quezon City- UP-Ayala TechnoHub; Mandaluyong City EDSA Central)
Responsibilities:

*• Customer Care Specialists deliver world-class service to our valued customers across the globe.

Requirements:

* At least two years call center work experience, assigned in a technical account OR two years call center work experience (non-technical account) with IT education
* Excellent English communication skills
* College graduate of a four-year course, preferably IT-related
* Willing to work on shifting schedules, including graveyard, weekends and holidays

HOW TO APPLY – Walk-in applicants are prioritized!

IBM Contact Center & CRM Solutions Unit
Mandaluyong City (City Center)
EDSA Central Pavilion, 3rd Floor, EDSA corner Shaw Boulevard (MRT-Shaw Station)
Monday to Friday from 9am-5pm